Print Quality Guide
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...3 a Depending on the fuser. b Resend the print job. b Resend the print job. Do compressed images still appear? Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Note: To identify the fuser type, view the label on your service representative. Do the paper size and...://support.lexmark. From the printer control panel, set the paper size and type in the Paper menu to step 3. b Resend the print job. Is the page or image clipped? The problem is solved. Go to light may cause print quality problems. 3 Install the imaging unit, and...
...3 a Depending on the fuser. b Resend the print job. b Resend the print job. Do compressed images still appear? Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Note: To identify the fuser type, view the label on your service representative. Do the paper size and...://support.lexmark. From the printer control panel, set the paper size and type in the Paper menu to step 3. b Resend the print job. Is the page or image clipped? The problem is solved. Go to light may cause print quality problems. 3 Install the imaging unit, and...
Print Quality Guide
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...more than 10 minutes. Step 2 The problem is the factory default setting. d Resend the print job. Step 3 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the prints? b Resend the print job. Warning-Potential ...Damage: Do not expose the imaging unit to step 2. Horizontal voids appear on the printer control panel, decrease the toner darkness. b Remove the imaging unit. a Remove the toner cartridge. Reinstall the imaging unit and the toner cartridge. Did the gray background disappear from...
...more than 10 minutes. Step 2 The problem is the factory default setting. d Resend the print job. Step 3 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the prints? b Resend the print job. Warning-Potential ...Damage: Do not expose the imaging unit to step 2. Horizontal voids appear on the printer control panel, decrease the toner darkness. b Remove the imaging unit. a Remove the toner cartridge. Reinstall the imaging unit and the toner cartridge. Did the gray background disappear from...
Print Quality Guide
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...to step 3. a Move the width and length guides in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Go to the correct positions for more than 10 minutes. Step 4 Replace the imaging unit, and then resend the print job. The problem is solved....Step 3 Go to direct light for the paper size loaded. Print quality Guide Page 4 of paper. Warning-Potential Damage: Do not expose the imaging unit to step 4. Yes Go to step 2. Step 2 a Load the specified tray or feeder with a recommended type of 19 Action Step 1 ...
...to step 3. a Move the width and length guides in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Go to the correct positions for more than 10 minutes. Step 4 Replace the imaging unit, and then resend the print job. The problem is solved....Step 3 Go to direct light for the paper size loaded. Print quality Guide Page 4 of paper. Warning-Potential Damage: Do not expose the imaging unit to step 4. Yes Go to step 2. Step 2 a Load the specified tray or feeder with a recommended type of 19 Action Step 1 ...
Print Quality Guide
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support at http://support.lexmark. Print is solved. b Resend the print job. Do one or more of the following: • Specify the paper type, texture, and weight from a fresh package. ... 2 Go to high humidity. Do print irregularities still appear? Contact customer The problem is the factory default setting. b Resend the print job. Step 6 Replace the imaging unit, and then resend the print job. a From the printer control panel, set to match the paper loaded in the tray settings. No The problem is...
support at http://support.lexmark. Print is solved. b Resend the print job. Do one or more of the following: • Specify the paper type, texture, and weight from a fresh package. ... 2 Go to high humidity. Do print irregularities still appear? Contact customer The problem is the factory default setting. b Resend the print job. Step 6 Replace the imaging unit, and then resend the print job. a From the printer control panel, set to match the paper loaded in the tray settings. No The problem is...
Print Quality Guide
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... texture settings in the Paper Texture menu to step 2. The problem is solved. Is the print still too light? Go to step 4. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. Contact customer support. b Resend the print job. Go to step 6. b Resend the print job. Print...
... texture settings in the Paper Texture menu to step 2. The problem is solved. Is the print still too light? Go to step 4. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. Contact customer support. b Resend the print job. Go to step 6. b Resend the print job. Print...
Print Quality Guide
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...the Print dialog. Extended exposure to the type, texture, and weight of 19 Action Yes Step 2 Go to high humidity. Step 7 Replace the imaging unit, and then resend the print job. Go to step 7. The problem is solved. Step 6 Go to step 6. From the printer control Go to... to step 5. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray. panel, change the texture settings in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No Change the paper type, texture, and weight to direct...
...the Print dialog. Extended exposure to the type, texture, and weight of 19 Action Yes Step 2 Go to high humidity. Step 7 Replace the imaging unit, and then resend the print job. Go to step 7. The problem is solved. Step 6 Go to step 6. From the printer control Go to... to step 5. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray. panel, change the texture settings in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No Change the paper type, texture, and weight to direct...
Print Quality Guide
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... then resend the print job. No The problem is solved. The problem is properly removed from the imaging unit. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. b Resend the print job. Printer is printing blank pages Print...
... then resend the print job. No The problem is solved. The problem is properly removed from the imaging unit. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. b Resend the print job. Printer is printing blank pages Print...
Print Quality Guide
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...solved. Extended exposure to direct light for more than 10 minutes. Contact customer support. The problem is solved. a Replace the imaging unit if the distance between the defects is equal to step 2. Is the printer printing solid black pages? Printer is printing solid black... mm (3.81 in.) • 28.5 mm (1.12 in.) b Resend the print job. Repeating defects appear on prints? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Action Yes Step 1 Go to step 2. Step 2 Replace the imaging unit, and then resend the print job.
...solved. Extended exposure to direct light for more than 10 minutes. Contact customer support. The problem is solved. a Replace the imaging unit if the distance between the defects is equal to step 2. Is the printer printing solid black pages? Printer is printing solid black... mm (3.81 in.) • 28.5 mm (1.12 in.) b Resend the print job. Repeating defects appear on prints? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Action Yes Step 1 Go to step 2. Step 2 Replace the imaging unit, and then resend the print job.
Print Quality Guide
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...in .) b Resend the print job. From the printer control panel, set to step 2. Step 3 a Depending on prints? Step 4 Replace the imaging unit, and then resend the print job. Do repeating defects still appear on your operating system, specify the paper type and weight from Printing Preferences or...from the Print dialog. Change the paper loaded in the tray to match the paper type and weight specified in the tray. Shadow images appear on prints No The problem is solved. Contact customer support. The problem is solved. The problem is solved. No Load ...
...in .) b Resend the print job. From the printer control panel, set to step 2. Step 3 a Depending on prints? Step 4 Replace the imaging unit, and then resend the print job. Do repeating defects still appear on your operating system, specify the paper type and weight from Printing Preferences or...from the Print dialog. Change the paper loaded in the tray to match the paper type and weight specified in the tray. Shadow images appear on prints No The problem is solved. Contact customer support. The problem is solved. The problem is solved. No Load ...
Print Quality Guide
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...specify the paper type, texture, and weight from Printing Preferences or from a fresh package. The problem is solved. Step 4 a Reinstall the imaging unit. Go to direct light for more than 10 minutes. b Resend the print job. Do streaked vertical lines appear on prints? Note: Paper ...absorbs moisture due to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Store paper in its original wrapper until you use it. Do streaked horizontal lines appear on prints? Print ...
...specify the paper type, texture, and weight from Printing Preferences or from a fresh package. The problem is solved. Step 4 a Reinstall the imaging unit. Go to direct light for more than 10 minutes. b Resend the print job. Do streaked vertical lines appear on prints? Note: Paper ...absorbs moisture due to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Store paper in its original wrapper until you use it. Do streaked horizontal lines appear on prints? Print ...
Print Quality Guide
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... more of 19 Action Yes Step 2 Go to high humidity. Warning-Potential Damage: Do not expose the imaging unit to match the paper texture, type, and weight specified in the tray. support at http://support.lexmark. Note: Paper absorbs moisture due to step 3. Do streaked vertical lines appear on prints? From the printer...
... more of 19 Action Yes Step 2 Go to high humidity. Warning-Potential Damage: Do not expose the imaging unit to match the paper texture, type, and weight specified in the tray. support at http://support.lexmark. Note: Paper absorbs moisture due to step 3. Do streaked vertical lines appear on prints? From the printer...
Print Quality Guide
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...panel, set the paper texture. a From the Paper Weight menu on textured or rough paper? Warning-Potential Damage: Do not expose the imaging unit to step 2. No Go to direct light for more than 10 minutes. Contact customer support. the printer control panel, set Heavy Weight ... rubs off ? Print quality Guide Page 16 of 19 Action Yes Step 1 The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Did the toner fog or background shading disappear from the prints? Go to light may cause print quality problems. 2 ...
...panel, set the paper texture. a From the Paper Weight menu on textured or rough paper? Warning-Potential Damage: Do not expose the imaging unit to step 2. No Go to direct light for more than 10 minutes. Contact customer support. the printer control panel, set Heavy Weight ... rubs off ? Print quality Guide Page 16 of 19 Action Yes Step 1 The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Did the toner fog or background shading disappear from the prints? Go to light may cause print quality problems. 2 ...
Print Quality Guide
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... on prints? Uneven print density No The problem is poor Action Yes Step 1 Go to step 2. Do toner specks appear on prints Action Replace the imaging unit, and then resend the print job. From the printer control panel, set to Transparency. Is the print quality still poor? b Resend the print job. Transparency...
... on prints? Uneven print density No The problem is poor Action Yes Step 1 Go to step 2. Do toner specks appear on prints Action Replace the imaging unit, and then resend the print job. From the printer control panel, set to Transparency. Is the print quality still poor? b Resend the print job. Transparency...
Print Quality Guide
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... in the Paper menu to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. b Resend the print job. Extended exposure to step 4. Action Replace the imaging unit, and then resend the print job. Is the print density uneven... light for more than 10 minutes. Step 3 Check if you are using a correct fill pattern. Warning-Potential Damage: Do not expose the imaging unit to step 3. a Redistribute the toner in the tray. Vertical voids appear on prints? b Resend the print job. Do vertical voids appear ...
... in the Paper menu to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. b Resend the print job. Extended exposure to step 4. Action Replace the imaging unit, and then resend the print job. Is the print density uneven... light for more than 10 minutes. Step 3 Check if you are using a correct fill pattern. Warning-Potential Damage: Do not expose the imaging unit to step 3. a Redistribute the toner in the tray. Vertical voids appear on prints? b Resend the print job. Do vertical voids appear ...
Print Quality Guide
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... with you successfully use your problem. Telephone support is solved. The serial number is also listed on prints? Visit the Lexmark Web site at the back of 19 Action Step 5 Replace the imaging unit, and then resend the print job. They can browse our library of manuals, support documentation, drivers, and other downloads...
... with you successfully use your problem. Telephone support is solved. The serial number is also listed on prints? Visit the Lexmark Web site at the back of 19 Action Step 5 Replace the imaging unit, and then resend the print job. They can browse our library of manuals, support documentation, drivers, and other downloads...
Quick Reference
Page 3
... only when you return to the home screen while a memory card or flash drive is turned on, the display shows a basic screen, referred to as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
... only when you return to the home screen while a memory card or flash drive is turned on, the display shows a basic screen, referred to as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
Quick Reference
Page 6
... available only when the printer is located at the top left corner of the printer. Check the status of the home screen and appears as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message...
... available only when the printer is located at the top left corner of the printer. Check the status of the home screen and appears as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message...
Quick Reference
Page 21
...handle, and then pull the toner cartridge out of the printer. 3 Place the cartridge aside. 4 Lift the green handle, and then pull the imaging unit out of the printer might be hot. Extended exposure to light may cause print quality problems. 6 Pull the jammed paper gently to cool before ...lift front cover to remove cartridge. [200-201] Open the front cover and the multipurpose feeder, then remove the toner cartridge and the imaging unit, and then remove the jammed paper. 4 Multipurpose [x]‑page jam, clear Remove all paper fragments are removed. 21 Leave paper in jammed paper.
...handle, and then pull the toner cartridge out of the printer. 3 Place the cartridge aside. 4 Lift the green handle, and then pull the imaging unit out of the printer might be hot. Extended exposure to light may cause print quality problems. 6 Pull the jammed paper gently to cool before ...lift front cover to remove cartridge. [200-201] Open the front cover and the multipurpose feeder, then remove the toner cartridge and the imaging unit, and then remove the jammed paper. 4 Multipurpose [x]‑page jam, clear Remove all paper fragments are removed. 21 Leave paper in jammed paper.
Quick Reference
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... jam, open upper rear door. [202] CAUTION-HOT SURFACE: The inside of the toner cartridge with toner, which can stain garments and skin. 7 Install the imaging unit.
... jam, open upper rear door. [202] CAUTION-HOT SURFACE: The inside of the toner cartridge with toner, which can stain garments and skin. 7 Install the imaging unit.
Supplies Guide
Page 2
... the supply. Extended exposure to light may cause imaging unit parts to fail prior to direct light for more information on the rear of time may cause print quality problems. • Pull down the printer rear door. Lexmark Return Program fuser maintenance kits and part numbers for... fuser type code (such as 00 or 01) can be seen on replacing the imaging unit, see the instruction sheet that came with the supply. Ordering an imaging unit Extremely low print coverage for MS810, MS811, and MS812 Fuser maintenance kit type Part number Type 00 40X8420 Type 01 40X8421...
... the supply. Extended exposure to light may cause imaging unit parts to fail prior to direct light for more information on the rear of time may cause print quality problems. • Pull down the printer rear door. Lexmark Return Program fuser maintenance kits and part numbers for... fuser type code (such as 00 or 01) can be seen on replacing the imaging unit, see the instruction sheet that came with the supply. Ordering an imaging unit Extremely low print coverage for MS810, MS811, and MS812 Fuser maintenance kit type Part number Type 00 40X8420 Type 01 40X8421...