User's Guide
Page 90
... errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service... Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...
... errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service... Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...
User's Guide
Page 91
...) 1 Turn the printer off the printer. 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 91 Note: If you have set the Power Saver timeout...95 • "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
...) 1 Turn the printer off the printer. 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 91 Note: If you have set the Power Saver timeout...95 • "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to ...
User's Guide
Page 93
.... If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer. Print job does not print or is marked with a USB symbol. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Default... JOB Note: This solution applies to a defective port. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the Printer list, then choose Add Printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then ...
.... If the cable is damaged, then use a new one or more of the printhead. 3 Close the printer. Print job does not print or is marked with a USB symbol. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Default... JOB Note: This solution applies to a defective port. The USB port is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the Printer list, then choose Add Printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then ...
User's Guide
Page 94
... You may be caused by improperly installed ink cartridges. Note: Make sure the printer is printing blank pages Blank pages may have problems, then try another USB port on page 12 for more information. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is not in Power ...Saver mode. Troubleshooting 94 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB...
... You may be caused by improperly installed ink cartridges. Note: Make sure the printer is printing blank pages Blank pages may have problems, then try another USB port on page 12 for more information. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is not in Power ...Saver mode. Troubleshooting 94 REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB...
User's Guide
Page 95
... updates for any obvious damage. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the printer. Troubleshooting 95 Printer is blinking on the printer. An alignment page prints. If the printer will not... not respond If the "Before you have jobs stuck in Power Saver mode. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is finished.
... updates for any obvious damage. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the printer. Troubleshooting 95 Printer is blinking on the printer. An alignment page prints. If the printer will not... not respond If the "Before you have jobs stuck in Power Saver mode. A cleaning page prints. 6 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is finished.
User's Guide
Page 100
... ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. ...POINT (ROUTER) 1 Unplug the power cord from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of graphics and images in use. • Minimize the number and size of the following : MAXIMIZE COMPUTER PROCESSING SPEED •...
... ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. ...POINT (ROUTER) 1 Unplug the power cord from your system. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of graphics and images in use. • Minimize the number and size of the following : MAXIMIZE COMPUTER PROCESSING SPEED •...
User's Guide
Page 141
... not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory...
... not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory...
User's Guide
Page 142
...printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges...page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows ... checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit does not close 101 troubleshooting, copy ...
...printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges...page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows ... checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit does not close 101 troubleshooting, copy ...
User's Guide
Page 143
... 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac)... for setting up wireless printing 64 installing printer on (Macintosh) 65 installing printer on (Windows) 65 interference 80 resolving communication problems 120 security 63 security information 76 signal strength 79 SSID 75 troubleshooting 105 types of wireless networks 78 wireless network compatibility 63 ...
... 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac)... for setting up wireless printing 64 installing printer on (Macintosh) 65 installing printer on (Windows) 65 interference 80 resolving communication problems 120 security 63 security information 76 signal strength 79 SSID 75 troubleshooting 105 types of wireless networks 78 wireless network compatibility 63 ...
Quick Reference
Page 4
...features found in Toolbars, the Print or Print Preview dialog, or the printer display (depending on your printer's environmental impact even further. To return an ink cartridge, go to accomplish common printer tasks like printing, copying, and scanning....Printhead" and "Deep Clean Printhead" features. Inks in the Finder, double-click the printer folder. 2 Double-click User's Guide. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark...
...features found in Toolbars, the Print or Print Preview dialog, or the printer display (depending on your printer's environmental impact even further. To return an ink cartridge, go to accomplish common printer tasks like printing, copying, and scanning....Printhead" and "Deep Clean Printhead" features. Inks in the Finder, double-click the printer folder. 2 Double-click User's Guide. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark...
Quick Reference
Page 18
...problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 18 • "Printhead... buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the ...
...problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 18 • "Printhead... buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the ...
Quick Reference
Page 19
... to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Note: If you encountered problems while installing, or if your printer, and then click Print. 19 Print job does not print or is missing pages If the "Before ...when sending a print job, then try removing and reinstalling the software. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching...
... to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Note: If you encountered problems while installing, or if your printer, and then click Print. 19 Print job does not print or is missing pages If the "Before ...when sending a print job, then try removing and reinstalling the software. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching...
Quick Reference
Page 20
...ink cartridges. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is in Power Saver mode. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. An alignment page prints. Press and hold for more of the computer. Note:...then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is marked with a USB symbol. If the printer will not come out of printers in Power Saver mode. If this problem persists, then check our Web site for updates for any obvious damage. A cleaning ...
...ink cartridges. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is in Power Saver mode. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. An alignment page prints. Press and hold for more of the computer. Note:...then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is marked with a USB symbol. If the printer will not come out of printers in Power Saver mode. If this problem persists, then check our Web site for updates for any obvious damage. A cleaning ...