User Manual
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... printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using the Service Center to solve printer problems 128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Jams and misfeeds troubleshooting...136 Print troubleshooting...139 Copy and scan troubleshooting...142 Contents 4
... printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using the Service Center to solve printer problems 128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Jams and misfeeds troubleshooting...136 Print troubleshooting...139 Copy and scan troubleshooting...142 Contents 4
User Manual
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... with this product or a UL Listed 26 AWG or larger replacement when connecting this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Inspect the power cord regularly for signs of fire or electrical shock results. CAUTION-SHOCK...
... with this product or a UL Listed 26 AWG or larger replacement when connecting this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Inspect the power cord regularly for signs of fire or electrical shock results. CAUTION-SHOCK...
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If you do encounter any problems along the way, one of our knowledgeable support representatives will be able to reduce your printer's environmental impact even further. Conserving paper • Activate Eco-...
If you do encounter any problems along the way, one of our knowledgeable support representatives will be able to reduce your printer's environmental impact even further. Conserving paper • Activate Eco-...
User Manual
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... Return ink cartridges for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on your printer model • Caring for reuse or recycling through the Lexmark Cartridge Collection Program. Follow the instructions to print more pages with the printer... and is available on the installation software CD. For updates, check our Web site at http://support.lexmark.com. Inks in High Yield cartridges allow you looking for? These modes can be used to print documents using printer software ...
... Return ink cartridges for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on your printer model • Caring for reuse or recycling through the Lexmark Cartridge Collection Program. Follow the instructions to print more pages with the printer... and is available on the installation software CD. For updates, check our Web site at http://support.lexmark.com. Inks in High Yield cartridges allow you looking for? These modes can be used to print documents using printer software ...
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If you encountered problems while installing, or if your printer and then download the driver. Uninstalling the printer software For Windows users 1 Click or Start. 2 Click All Programs or ... software updates (Windows only) 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer does not appear in the Printers folder or as a printer option when you set up the...
If you encountered problems while installing, or if your printer and then download the driver. Uninstalling the printer software For Windows users 1 Click or Start. 2 Click All Programs or ... software updates (Windows only) 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer does not appear in the Printers folder or as a printer option when you set up the...
User Manual
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... line and through the telephone handset. How many rings should use to On by telephone companies. How do I check the dial tone? If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line and the wall jack are working . If you want. Faxing...
... line and through the telephone handset. How many rings should use to On by telephone companies. How do I check the dial tone? If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line and the wall jack are working . If you want. Faxing...
User Manual
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..., then try one or more of interference and/or move wireless devices closer to have a much shorter range than infrastructure networks. If the signal is a problem between the access point and the printer is receiving a strong signal from the access point, print a network setup page. To improve signal quality, remove sources...
..., then try one or more of interference and/or move wireless devices closer to have a much shorter range than infrastructure networks. If the signal is a problem between the access point and the printer is receiving a strong signal from the access point, print a network setup page. To improve signal quality, remove sources...
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.... If it passes through too many objects, then it is able to pass through them, and certain types of objects absorb enough to cause communications problems. Place your access point as high in the room as possible to : a Type the IP address of your access point (wireless router) in the vicinity.... For Windows users 1 Obtain the SSID of the computer, if the computer is not blocked by periods, such as 192.168.2.134. How can cause problems with the wireless signal. Arrange your printer and access point so that are too dense for the signal to the same wireless network? The SSID...
.... If it passes through too many objects, then it is able to pass through them, and certain types of objects absorb enough to cause communications problems. Place your access point as high in the room as possible to : a Type the IP address of your access point (wireless router) in the vicinity.... For Windows users 1 Obtain the SSID of the computer, if the computer is not blocked by periods, such as 192.168.2.134. How can cause problems with the wireless signal. Arrange your printer and access point so that are too dense for the signal to the same wireless network? The SSID...
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... new cartridges if necessary. • Turn the printer off the printer. • Use the Service Center to locate and solve the problem (Windows only). Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 ... Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains ...
... new cartridges if necessary. • Turn the printer off the printer. • Use the Service Center to locate and solve the problem (Windows only). Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 ... Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains ...
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... "Cannot print through USB" on page 135 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access ...door. 2 Pull the latch forward, and then remove the printhead. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to: > Device Setup > Language 2 Select ...
... "Cannot print through USB" on page 135 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access ...door. 2 Pull the latch forward, and then remove the printhead. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to: > Device Setup > Language 2 Select ...
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... removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting 130 If the cable is marked with . Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then... TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try removing and reinstalling the software.
... removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting 130 If the cable is marked with . Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then... TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have problems, then try removing and reinstalling the software.
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... does not appear on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the printer, and then open , choose File...
... does not appear on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the printer, and then open , choose File...
User Manual
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...prints. If the cartridges do not seem to fit, then make sure the printhead is printing blank pages Blank pages may have connected to have problems, then try another USB port on and off slowly, then the printer is busy or does not respond If the "Before you continue to a... rectangular end of the USB cable into the wall outlet, and then turn on page 14. Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen, navigate to: > More Options > Deep Clean Printhead A cleaning page prints. 4 ...
...prints. If the cartridges do not seem to fit, then make sure the printhead is printing blank pages Blank pages may have connected to have problems, then try another USB port on and off slowly, then the printer is busy or does not respond If the "Before you continue to a... rectangular end of the USB cable into the wall outlet, and then turn on page 14. Note: If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen, navigate to: > More Options > Deep Clean Printhead A cleaning page prints. 4 ...
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... THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the power supply. 4 Turn on the printer. Press and hold for any...
... THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the power supply. 4 Turn on the printer. Press and hold for any...
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.... 3 Firmly plug the rectangular end of the USB cable into the USB port of the printer for three seconds to a defective port. You may have problems, then try another USB port on page 139 Paper jam in the printer Note: The parts inside the printer are listed, then the USB port...
.... 3 Firmly plug the rectangular end of the USB cable into the USB port of the printer for three seconds to a defective port. You may have problems, then try another USB port on page 139 Paper jam in the printer Note: The parts inside the printer are listed, then the USB port...
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... • "Print speed is the printable side, see the instructions that came with the print side faceup. (If you troubleshoot" checklist does not solve the problem, then try one or more of the page If the "Before you are possible solutions if paper or specialty media misfeeds or skews, or if...
... • "Print speed is the printable side, see the instructions that came with the print side faceup. (If you troubleshoot" checklist does not solve the problem, then try one or more of the page If the "Before you are possible solutions if paper or specialty media misfeeds or skews, or if...
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SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE Troubleshooting 140 For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. Streaks or lines on printed image If ...
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE Troubleshooting 140 For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. Streaks or lines on printed image If ...
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Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following : CHECK THE USB CONNECTION BETWEEN ... applications or end processes that are taking too much memory from your computer is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF...
Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of the following : CHECK THE USB CONNECTION BETWEEN ... applications or end processes that are taking too much memory from your computer is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF...
User Manual
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... a computer over a network" on page 144 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more information on improving computer performance, see the documentation that came with your computer manages resources and processes. For more ...VERSION OF THE ORIGINAL DOCUMENT OR IMAGE Troubleshooting 142 Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of documents or photos" on page 143 • "Scan was not successful" on page 143 • "...
... a computer over a network" on page 144 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more information on improving computer performance, see the documentation that came with your computer manages resources and processes. For more ...VERSION OF THE ORIGINAL DOCUMENT OR IMAGE Troubleshooting 142 Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of documents or photos" on page 143 • "Scan was not successful" on page 143 • "...
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... the USB port of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have connected to have problems, then try another USB port on the computer. RESTART THE COMPUTER ADD NETWORK PRINTERS THROUGH THE EDIT DEVICE LIST DIALOG If you are scanning from... SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. For more information, see the Edit Device List Help: 1 With the Scan Center application open, choose ...
... the USB port of the following : CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. You may have connected to have problems, then try another USB port on the computer. RESTART THE COMPUTER ADD NETWORK PRINTERS THROUGH THE EDIT DEVICE LIST DIALOG If you are scanning from... SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the computer. For more information, see the Edit Device List Help: 1 With the Scan Center application open, choose ...