User's Guide
Page 2
... United Kingdom and Eire, call 0628-481500. Lexmark, MarkVision and Optra are provided with local law: LEXMARK INTERNATIONAL, INC. to be addressed to Lexmark International, Inc., Department F95/035-3, 740 New... will be made to the information herein; This printer is a trademark of Apple Computer, Inc. This means the printer recognizes PCL 5 and PCL 6 commands used in... typographical errors. You can purchase additional copies of purchase. FontVision is subject to restrictions as set of Lexmark International, Inc. Use, duplication or disclosure by Lexmark International,...
... United Kingdom and Eire, call 0628-481500. Lexmark, MarkVision and Optra are provided with local law: LEXMARK INTERNATIONAL, INC. to be addressed to Lexmark International, Inc., Department F95/035-3, 740 New... will be made to the information herein; This printer is a trademark of Apple Computer, Inc. This means the printer recognizes PCL 5 and PCL 6 commands used in... typographical errors. You can purchase additional copies of purchase. FontVision is subject to restrictions as set of Lexmark International, Inc. Use, duplication or disclosure by Lexmark International,...
User's Guide
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... job turnaround. Performance The Optra E310 printer prints up to store forms, macros and downloaded fonts. PostScript Level 2 and PCL 6 emulation datastreams give you : • view and change your printer settings • view your operator panel status • view printer error messages • use A... Euro currency symbol. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font ...
... job turnaround. Performance The Optra E310 printer prints up to store forms, macros and downloaded fonts. PostScript Level 2 and PCL 6 emulation datastreams give you : • view and change your printer settings • view your operator panel status • view printer error messages • use A... Euro currency symbol. Print quality Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font ...
User's Guide
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... sequences provide status, attendance and service information. Depending on page 35. Use MarkVision, your software application driver or the Printer Toolkit provided with your printer, turn to the user defaults, all print job data is lost. Operator panel lights The operator panel has 6 lights...explained in the Troubleshooting chapter beginning on the light sequence, briefly (approximately one second) pushing the Operator Panel button activates different printer functions, such as paper source, paper size and orientation. Press and hold the Operator Panel button for 3 seconds only ...
... sequences provide status, attendance and service information. Depending on page 35. Use MarkVision, your software application driver or the Printer Toolkit provided with your printer, turn to the user defaults, all print job data is lost. Operator panel lights The operator panel has 6 lights...explained in the Troubleshooting chapter beginning on the light sequence, briefly (approximately one second) pushing the Operator Panel button activates different printer functions, such as paper source, paper size and orientation. Press and hold the Operator Panel button for 3 seconds only ...
User's Guide
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...IEEE-compliant cable, you removed the sealing tape from software loaded on , but pages are not printing and the Error light is installed. Connecting the printer to your computer To print from the print cartridge. • Replace the print cartridge. • The print... parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Printer is on your computer, your printer needs to be defective. If you use all of toner. Printer seems to your printer's functions. 4 Chapter 1:...
...IEEE-compliant cable, you removed the sealing tape from software loaded on , but pages are not printing and the Error light is installed. Connecting the printer to your computer To print from the print cartridge. • Replace the print cartridge. • The print... parallel interface cable Your printer requires an IEEE-1284 compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). Printer is on your computer, your printer needs to be defective. If you use all of toner. Printer seems to your printer's functions. 4 Chapter 1:...
User's Guide
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... the Press Button light is on page 16). While in the computer or the software application. - Install more Error indicator lights are using the correct printer driver. • Select Hex Trace Mode from your point of xerographic bond paper. • Replace the print ...Run Engine Clean Cycle to remove any toner that may have enough memory to restart the printer. Faint images or repetitive spots appear on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of purchase. Print quality problems Toner smears or...
... the Press Button light is on page 16). While in the computer or the software application. - Install more Error indicator lights are using the correct printer driver. • Select Hex Trace Mode from your point of xerographic bond paper. • Replace the print ...Run Engine Clean Cycle to remove any toner that may have enough memory to restart the printer. Faint images or repetitive spots appear on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of purchase. Print quality problems Toner smears or...
User's Guide
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...-clicking the operator panel button. 46 Chapter 4: Troubleshooting Each of a formatted page to 300 dpi before printing, or • has a PPDS font error, or • doesn't have enough memory to save what is in the buffer (resource save off), or • doesn't have enough memory to... print, or • reduces the resolution of the errors described above has a unique, secondary error code. If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to defragment flash memory...
...-clicking the operator panel button. 46 Chapter 4: Troubleshooting Each of a formatted page to 300 dpi before printing, or • has a PPDS font error, or • doesn't have enough memory to save what is in the buffer (resource save off), or • doesn't have enough memory to... print, or • reduces the resolution of the errors described above has a unique, secondary error code. If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to defragment flash memory...
User's Guide
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Indicator lights 47 Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
Indicator lights 47 Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
User's Guide
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If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press. 50 Chapter 4: Troubleshooting
If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press. 50 Chapter 4: Troubleshooting
User's Guide
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... 11) to verify that the parallel buffer setting is disabled. This error is displayed if: • you have an external network adapter (ENA) connected to your printer, but your printer: has an error communicating with the printer through the USB port, but the port has been disabled in configuration... mode. • If this error occurs when you turn on the printer, double check that the ENA is still...
... 11) to verify that the parallel buffer setting is disabled. This error is displayed if: • you have an external network adapter (ENA) connected to your printer, but your printer: has an error communicating with the printer through the USB port, but the port has been disabled in configuration... mode. • If this error occurs when you turn on the printer, double check that the ENA is still...
User's Guide
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...contact your point of purchase, or call the Lexmark service number listed on . Reset user defaults When formatting problems occur or unexpected characters print, try resetting the printer default settings to your printer registration card. Turn the printer off and back on . Once the default ...settings are on your user defaults. Press and hold the operator panel button until all indicator lights are reset, the Ready light comes on . Printer service information If your printer lights look like this: Then your printer: has a service error...
...contact your point of purchase, or call the Lexmark service number listed on . Reset user defaults When formatting problems occur or unexpected characters print, try resetting the printer default settings to your printer registration card. Turn the printer off and back on . Once the default ...settings are on your user defaults. Press and hold the operator panel button until all indicator lights are reset, the Ready light comes on . Printer service information If your printer lights look like this: Then your printer: has a service error...
User's Guide
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... panel Ready light is on solid, the Error light is blinking and the Press Button light is activated. a The printer feeds one sheet of the excess toner is removed. 56 Chapter 4: Troubleshooting b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover ...is blinking. 7 Do a long button press to remove any accumulated toner. Engine Clean Cycle is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. Engine clean cycle For print quality problems, such as stray toner marks appearing on the paper...
... panel Ready light is on solid, the Error light is blinking and the Press Button light is activated. a The printer feeds one sheet of the excess toner is removed. 56 Chapter 4: Troubleshooting b Once the paper exits into the paper feeder. 5 When the Error light comes on, indicating the top cover ...is blinking. 7 Do a long button press to remove any accumulated toner. Engine Clean Cycle is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. Engine clean cycle For print quality problems, such as stray toner marks appearing on the paper...
User's Guide
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...open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double button press 4 times to scroll down to the troubleshooting tables beginning on . 4 Load paper into the output bin, the printer returns to start Print Quality Test Pages. When you...pages print out to help isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on page 35. Print quality test pages To help you 've isolated the problem, i.e., print is too light, toner ...
...open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double button press 4 times to scroll down to the troubleshooting tables beginning on . 4 Load paper into the output bin, the printer returns to start Print Quality Test Pages. When you...pages print out to help isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on page 35. Print quality test pages To help you 've isolated the problem, i.e., print is too light, toner ...
User's Guide
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... printed out in hexadecimal and character representation to help you what information your printer is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press 3 times to scroll down to Enter Hex Trace. Enter Hex Trace ...Hex Trace to help isolate the source of the problem. 8 To exit Hex Trace, turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on solid, the Error light is blinking and the Press Button light is a problem with the language interpreter or the cable. When...
... printed out in hexadecimal and character representation to help you what information your printer is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press 3 times to scroll down to Enter Hex Trace. Enter Hex Trace ...Hex Trace to help isolate the source of the problem. 8 To exit Hex Trace, turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on solid, the Error light is blinking and the Press Button light is a problem with the language interpreter or the cable. When...
User's Guide
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...settings do not solve formatting problems, reset the printer to the original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on solid, the Error light is blinking and the Press Button light... is open, do a double button press. 6 When the Error light and Press Button light...
...settings do not solve formatting problems, reset the printer to the original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on solid, the Error light is blinking and the Press Button light... is open, do a double button press. 6 When the Error light and Press Button light...
User's Guide
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... pages are not printing and the Error light is on solid. Other supplies come packaged with a prepaid shipping label that you . Print cartridge maintenance 59 If the shipping label is installed. Printer seems to you may be defective. Recycling used Lexmark's Operation ReSourceSM program lets you bought your printer. Jobs are blank. Some shipping...
... pages are not printing and the Error light is on solid. Other supplies come packaged with a prepaid shipping label that you . Print cartridge maintenance 59 If the shipping label is installed. Printer seems to you may be defective. Recycling used Lexmark's Operation ReSourceSM program lets you bought your printer. Jobs are blank. Some shipping...
User's Guide
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...operator panel settings in configuration mode when an indicator light is in the Special Function Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is blinking. 7 Do a long button press to Enter Configuration Mode.... When the Enter Configuration Mode setting is selected, the operator panel Load Paper light is on solid, the Error light is blinking and...
...operator panel settings in configuration mode when an indicator light is in the Special Function Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is blinking. 7 Do a long button press to Enter Configuration Mode.... When the Enter Configuration Mode setting is selected, the operator panel Load Paper light is on solid, the Error light is blinking and...
User's Guide
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... 21 on-line Help 21 memory installing flash memory cards 13 printer memory cards 13 Memory Full 47 O operator panel configuration mode 62, 67... lights 37 terms 37 option cards installing 17 flash memory 13 printer memory 13 P paper feeding problems 34 jams 32 loading 28 types and...Parallel NPA Mode 63 H Hex Trace mode 58 Host Interface Error 53 I indicator lights Busy 39 Flash Memory Full 45 Flushing 42 Load Paper ...38 Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16...
... 21 on-line Help 21 memory installing flash memory cards 13 printer memory cards 13 Memory Full 47 O operator panel configuration mode 62, 67... lights 37 terms 37 option cards installing 17 flash memory 13 printer memory 13 P paper feeding problems 34 jams 32 loading 28 types and...Parallel NPA Mode 63 H Hex Trace mode 58 Host Interface Error 53 I indicator lights Busy 39 Flash Memory Full 45 Flushing 42 Load Paper ...38 Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16...
User's Guide
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... information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Waiting 40 printer memory card option, installing 16 printing a test page 11 R Ready light 38 removing the...
... information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Waiting 40 printer memory card option, installing 16 printing a test page 11 R Ready light 38 removing the...
Service Manual
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... RIGHTS This software and documentation are provided with local law: LEXMARK INTERNATIONAL, INC. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the products or the programs described... may use or distribute any of purchase. 4044-XXX Edition: July 2000 The following paragraph does not apply to any country where such provisions are inconsistent with RESTRICTED RIGHTS. This publication could include technical inaccuracies or typographical errors...
... RIGHTS This software and documentation are provided with local law: LEXMARK INTERNATIONAL, INC. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the products or the programs described... may use or distribute any of purchase. 4044-XXX Edition: July 2000 The following paragraph does not apply to any country where such provisions are inconsistent with RESTRICTED RIGHTS. This publication could include technical inaccuracies or typographical errors...
Service Manual
Page 3
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 Service Checks 2-12 Cooling Fan Service Check 2-12 Cover Open ... Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive Parts 4-1 iii
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 Service Checks 2-12 Cooling Fan Service Check 2-12 Cover Open ... Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive Parts 4-1 iii