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Lexmark E450DN Support Question

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Question posted by mhspk on May 3rd, 2014

Facing Error 935.15 For Printer Model No 4512 (lexmark)

Dear Sir, I have a printer name LEXMARK Model No 4512,now i am facing problem and printer no working and giving ERROR 935.15 kindly advice me with pictures how to remove this error , because here is no one doing this printer , waiting for your very urgent reply Best Regards Mobeen Ahmad (pakistan)

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Answer #1: Posted by BusterDoogen on May 3rd, 2014 10:05 AM

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BusterDoogen

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Codes 930 through 935 indicate a problem with the printhead. Check cables to the printhead. Error 935.15: Printhead sweep error, check prelim amp state

Replace the printhead as necessary. Go here ( 4513 next model up, but identical) to download the service manual to find a solution to this issue.

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Related Lexmark E450DN Manual Pages

User's Guide - Page 2

... uses a laser. UNITED STATES GOVERNMENT RIGHTS This software and any existing intellectual property right may be obvious. PCL is Hewlett-Packard Company's designation of a set up this publication may not always be used instead. This means the printer recognizes PCL commands used . Details relating to compatibility are periodically made at www.lexmark.com...

User's Guide - Page 39

a Press the release button on the left side of the print cartridge assembly. Maintaining the printer Changing a toner cartridge 1 Turn the printer off. 2 Press the button on the base of the printer to remove the toner cartridge. 1 2 Ordering supplies 39 b Grasp the handle, pulling up and out to release and lower the front door. 3 Remove the toner cartridge.

User's Guide - Page 51

.../regions. Calling for service When you call for printer service, describe the problem you are experiencing, the message on page 27 ...working. • The printer is turned on. • The printer cable is available on the menu settings page. See our Lexmark Web site at www.lexmark.com. Note: When calling for this information. Checking an unresponsive printer If your printer model...

User's Guide - Page 52

... . See the drivers CD or the Lexmark Web site for network printing. Make sure the connection is blank or displays only failed. invalid data. Troubleshooting Printing multiple-language PDFs Symptom Cause Some documents do not print. Solving printing problems Symptom Cause The control panel display The printer self test is secure. The specified...

User's Guide - Page 55

..., write down the error number, the problem, and a detailed description. Try the following : • Drawer is properly installed. • Print media is loaded correctly. • Print media is set to high humidity. See the Card Stock & Label Guide available on the side guides. on our Lexmark Web site at www.lexmark.com for the...

Menus and Messages - Page 36

...27 Print Directory 13 Print Fonts 12 Print PS Error 20 Print Recovery 15 Print Resolution 18 Printer busy 29 Printer Language 16 Printing 29 Printing Guide, help 27 ... Menu 18 R Ready 29 Remote Management Active 29 Remove paper from standard output bin 29 Reports 12 Resetting the Printer 29 Resource Save 16 Restoring Factory Defaults 30 S... 27 View Name, AppleTalk 27 View supplies 30 W Waiting 30 36

Help Menu Pages - Page 10

... The following menu map shows the menus and menu items available. For more information about menu items, see the Menus and Messages Guide on the printer model or options installed. Some menu items may not be available based on the Software and Documentation CD. Menu map Page 1 of 3 Menu map A number of...

Help Menu Pages - Page 15

... Next. 9 Select Network Attach, and then click Next. 10 Select your printer model from the list, and then click Next. 11 Select your printer port is created in the Printers folder on the same network, and launch the drivers CD that the printer is turned off and unplugged from the list, and then click Finish...

Service Manual - Page 3

4512-630 Table of contents Table of contents iii Notices and safety information vii Laser notice vii Safety information xiii Preface xvi ...of the printer menus 2-4 Messages and error codes 2-5 User attendance messages 2-5 Cartridge error messages 2-8 Paper jam error codes (200-series 2-8 Service error codes 2-12 Symptom tables 2-15 POST symptom table 2-15 Printer symptom table ...

Service Manual - Page 4

4512...27 Toner on back of page 2-27 Solving print quality problems 2-28 Printhead service check 2-31 Transfer roll service check...Button Test 3-14 DRAM Test 3-14 Parallel Wrap tests 3-15 DUPLEX TESTS 3-16 Quick Test (duplex 3-16 Top/Left...PRINTER SETUP 3-21 Defaults 3-21 Page Count 3-21 Perm Page Count (permanent page count 3-21 Serial Number 3-21 Engine Setting 1 through 4 3-21 Model Name...

Service Manual - Page 17

...help identify parts. minute on letter-size media (29 ppm on A4, 25ppm on E450dn. For more information. See "Diagnostics information" on page 2-1 for single users or small...the failure. 4512-630 1. General information The Lexmark™ E450dn is a monochrome laser printer designed for more information on E250d and E250dn, see the 4512-420, 430 service manual. Use the error code charts,...

Service Manual - Page 34

...length. Possible causes include multi-sheet feed, tray size sensing problem, and media slippage. 200.02 The main input sensor never...are a small gap or a bouncy manual feed sensor. 200.15 UNRECOVERABLE NO GAP JAM. not enough time elapsed since the ...error codes (200-series) Error Description 200.00 Paper jam around input sensor. 200.01 Classic input jam. 4512-630 Cartridge error messages Error...

Service Manual - Page 39

... resonant frequency 935.11 Printhead sweep error, autosweep hw state 935.12 Printhead sweep error, coarse sweep state 935.13 Printhead sweep error, init fine sweep state 935.14 Printhead sweep error, fine sweep state 935.15 Printhead sweep error, check prelim amp state 935.16 Printhead sweep error, enable amp Kp state 935.17 Printhead sweep error, amp Kp failed to converge 935.18 Printhead...

Service Manual - Page 50

...printer. To exit configuration, turn the printer off the printer. 4512-630 Print quality service checks Note: Ensure the cover closes tightly. d. Turn off . b. Turn on page 2-15 for cartridge damage. The message CONFIG MENU displays. Press to help isolate print quality problems...; Printhead errors typically result in that order. 2-24 Service Manual Unplug the printer, and ...

Service Manual - Page 73

... three seconds. To run the Parallel Wrap tests: 1. Diagnostic aids 3-15 4512-630 Parallel Wrap tests This test is used with a wrap plug to...memory test has passed and finished successfully. Once the maximum count is in progress. Initially, 000000 displays with errors. Initially, only four digits appear, but additional digits appear as needed. The power indicator goes on solid...

Service Manual - Page 82

... are entered, so there may be faxed to the EVENT LOG menu. Press Back ( ) to return to Lexmark or your next level of printer errors. It contains the 12 most errors • Additional debug information in the event log. Select Display Log from DIAGNOSTICS rather than CONFIG MENU. Press or 2. Print Log Additional diagnostic...

Service Manual - Page 92

... the edge of the cover over the pivot point, and drop the cover away from the latches (B). 6. Unlatch the cover from the printer. 4-4 Lexmark™ E450dn Open the front access cover. 3. Swing the cover open. 8. 4512-630 Left side cover removal 1. Open the rear door. 4. Remove the screw (A). 5. Remove Tray 1. 2. Lift the top rear of the table. 7.

Service Manual - Page 151

...1-2 controller card removal 4-13 service check... 3-23 4512-630 Fuser...PRINTER SETUP Configuration ID 3-22 Defaults 3-21 Edge to Edge 3-22 engine settings 3-21 Model Name 3-21 Page Count 3-21 Par x Strobe Adj 3-22 Perm Page Count 3-21 Serial Number 3-21 REGISTRATION 3-4 DRAM Test 3-14 duplex tests Duplex Feed 1 3-17 Quick Test 3-16 Sensor Test 3-17 Top Margin 3-16 E error messages service error...

Service Manual - Page 152

... 7-2 electronics 7-4 frame 7-6 options 7-8 power-on self test (POST) 2-1 symptoms 2-15 print media preventing jams 1-7 trays by model 1-4 types and sizes 1-6 print quality pages 3-13, 3-27 using 2-24 print quality problems print media 1-7 service check 2-24 solving 2-28 print registration 3-4 printer symptom table 2-16 printhead removal 4-40 service check 2-31 Q quality pages 3-13, 3-27 Quick Test...

Service Manual - Page 153

...black lines 2-27 printhead 2-31 transfer roll 2-31 service error codes 2-12 special tools 1-8 specifications connectivity 1-5 input trays 1-4 memory 1-3 operating systems 1-5 photoconductor capacity 1-4 print media 1-6 toner capacity 1-4 start 2-1 strobe adjustment 3-22 symptom tables 2-15 POST 2-15 printer 2-16 system code 3-1 T tires, removal 4-38 tools 1-8 Top Margin duplex 3-16 simplex (front...