Clearing Jams Guide
Page 2
... cool before continuing. Area L 1 Open the upper right access door. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path. CAUTION: The fuser assembly may be hot. Remove any paper caught in the rollers or inside the printer. 2 Remove any jams, and then close tray...
... cool before continuing. Area L 1 Open the upper right access door. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path. CAUTION: The fuser assembly may be hot. Remove any paper caught in the rollers or inside the printer. 2 Remove any jams, and then close tray...
Clearing Jams Guide
Page 3
...the multipurpose feeder (area A) all the print cartridges. They slide toward the center to refasten them. 11 Close the doors. a Pull up to release the fuser. 10 Slide the latches out, and then pull up slightly on the cartridge handhold. Open the front cover.. 6 Release the latches to lift it off... the guides. Open the front cover. 4 Pull the fuser out, and set it on a clean, flat surface out of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. If the...
...the multipurpose feeder (area A) all the print cartridges. They slide toward the center to refasten them. 11 Close the doors. a Pull up to release the fuser. 10 Slide the latches out, and then pull up slightly on the cartridge handhold. Open the front cover.. 6 Release the latches to lift it off... the guides. Open the front cover. 4 Pull the fuser out, and set it on a clean, flat surface out of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. If the...
Troubleshooting Guide
Page 4
...correct type media for detailed specifications. Config Menu appears. 3 Press until you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or change the Paper Type to the appropriate position for the size paper loaded. Top to Bottom or Left.... • Avoid textured paper with rough finishes. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Load paper from the Settings Quality menu. For more information, see the Menus and Messages Guide Blank pages feed into ...
...correct type media for detailed specifications. Config Menu appears. 3 Press until you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or change the Paper Type to the appropriate position for the size paper loaded. Top to Bottom or Left.... • Avoid textured paper with rough finishes. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Load paper from the Settings Quality menu. For more information, see the Menus and Messages Guide Blank pages feed into ...
Troubleshooting Guide
Page 5
... set to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • Replace the print cartridge that corresponds to Transparency. • Make sure the printer paper type, paper...with rough finishes. • Make sure the paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. For 28 lb bond to 47 lb bond (105 g/m2 to 175 g/m2 ), choose the Heavy setting. • Select a different Toner Darkness setting...
... set to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • Replace the print cartridge that corresponds to Transparency. • Make sure the printer paper type, paper...with rough finishes. • Make sure the paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. For 28 lb bond to 47 lb bond (105 g/m2 to 175 g/m2 ), choose the Heavy setting. • Select a different Toner Darkness setting...
User's Guide
Page 4
... ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher, or output expander jams (Area M 69 Clearing fuser jams ...69 Clearing image transfer unit...
... ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing the entire paper path ...65 Clearing mailbox, finisher, or output expander jams (Area M 69 Clearing fuser jams ...69 Clearing image transfer unit...
User's Guide
Page 48
... paper. Storing paper Use the following papers are not recommended for use paper that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than 60 g/m2 (16 lb) • Multiple-part forms or documents...
... paper. Storing paper Use the following papers are not recommended for use paper that has been cut or trimmed by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than 60 g/m2 (16 lb) • Multiple-part forms or documents...
User's Guide
Page 57
... paper. ** Capacity will vary depending on weight and type of media. ***If you print large quantities of labels or other glossy print media, have your fuser housing replaced with a web oiler field upgrade kit. Media specifications Media types and weights (output options) (continued) Media weight Media Type Standard output bin and...
... paper. ** Capacity will vary depending on weight and type of media. ***If you print large quantities of labels or other glossy print media, have your fuser housing replaced with a web oiler field upgrade kit. Media specifications Media types and weights (output options) (continued) Media weight Media Type Standard output bin and...
User's Guide
Page 60
...your printer to allow your printer. To order a new toner waste container, order part number 10B3100. Type of fuser for these items. Ordering a fuser Note: When the 87 Fuser Life Warning message appears on the display, you should order a new toner waste container. Maintaining the printer The ... is a list of vinyl or dual web labels. Only order a web oiler fuser if an authorized servicer has installed a web oiler upgrade kit to print large quantities of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge...
...your printer to allow your printer. To order a new toner waste container, order part number 10B3100. Type of fuser for these items. Ordering a fuser Note: When the 87 Fuser Life Warning message appears on the display, you should order a new toner waste container. Maintaining the printer The ... is a list of vinyl or dual web labels. Only order a web oiler fuser if an authorized servicer has installed a web oiler upgrade kit to print large quantities of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge...
User's Guide
Page 63
... M Mailbox 27.yy Paper Jam Area L Upper right access door (redrive area) 201.yy Paper Jam 202.yy Paper Jam Area K Lower right access door (fuser area) 201.yy Paper Jam 202.yy Paper Jam Area J Duplex tray 230.yy Paper Jam Access doors and trays 63 Clearing paper jams Access...
... M Mailbox 27.yy Paper Jam Area L Upper right access door (redrive area) 201.yy Paper Jam 202.yy Paper Jam Area K Lower right access door (fuser area) 201.yy Paper Jam 202.yy Paper Jam Area J Duplex tray 230.yy Paper Jam Access doors and trays 63 Clearing paper jams Access...
User's Guide
Page 64
...C and Area T. Follow the instructions for clearing Area D, Area K, and Area L. Understanding jam messages 64 For instructions, see Clearing fuser jams. Follow the instructions for clearing Area B, and Area T1. Follow the instructions for clearing Area E and Area J. Paper jam ...T1 D, K, L K, L E, J B,C, T A,D M What to do Follow the instructions for clearing Area K and Area L. For instructions, see Clearing fuser jams. Follow the instructions for clearing Area A and Area D. Follow the instructions for Clearing mailbox, finisher, or output expander jams (Area M). Clearing paper jams...
...C and Area T. Follow the instructions for clearing Area D, Area K, and Area L. Understanding jam messages 64 For instructions, see Clearing fuser jams. Follow the instructions for clearing Area B, and Area T1. Follow the instructions for clearing Area E and Area J. Paper jam ...T1 D, K, L K, L E, J B,C, T A,D M What to do Follow the instructions for clearing Area K and Area L. For instructions, see Clearing fuser jams. Follow the instructions for clearing Area A and Area D. Follow the instructions for Clearing mailbox, finisher, or output expander jams (Area M). Clearing paper jams...
User's Guide
Page 69
If the jam error message persists, go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Clearing mailbox, finisher, or output expander jams (Area M) 69 Let it cool before continuing. Clearing paper jams Clearing mailbox, finisher, or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path.
If the jam error message persists, go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Clearing mailbox, finisher, or output expander jams (Area M) 69 Let it cool before continuing. Clearing paper jams Clearing mailbox, finisher, or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path.
User's Guide
Page 70
Clearing fuser jams 70 They slide toward the center to release the fuser. 4 Pull the fuser out, and set it on a clean, flat surface. 5 Unsnap the housing and set it aside. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing paper jams 3 Pull down the latches.
Clearing fuser jams 70 They slide toward the center to release the fuser. 4 Pull the fuser out, and set it on a clean, flat surface. 5 Unsnap the housing and set it aside. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing paper jams 3 Pull down the latches.
User's Guide
Page 93
... • Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101 mm (4 in.) • Replace the fuser if the defects occur every 148 mm (5.8 in.) Marks occur on a page: • Replace the cartridge if the defects occur every: - 48 mm... are defective, the image transfer unit and transfer roller are defective, or the fuser is defective. 1 Replace the color print cartridge causing the line. 2 If you still have the problem, replace the fuser. Repeating defects Either the print cartridges are defective, the image transfer unit and ...
... • Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101 mm (4 in.) • Replace the fuser if the defects occur every 148 mm (5.8 in.) Marks occur on a page: • Replace the cartridge if the defects occur every: - 48 mm... are defective, the image transfer unit and transfer roller are defective, or the fuser is defective. 1 Replace the color print cartridge causing the line. 2 If you still have the problem, replace the fuser. Repeating defects Either the print cartridges are defective, the image transfer unit and ...
User's Guide
Page 94
... The image transfer unit and transfer roller are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. to the paper. • Replace the color print cartridge causing the • The print cartridge is worn or defective. • Load...empty, or worn. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. From the printers operator panel, print the repetitive defects guide to determine which component needs to high humidity. ...
... The image transfer unit and transfer roller are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. to the paper. • Replace the color print cartridge causing the • The print cartridge is worn or defective. • Load...empty, or worn. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. From the printers operator panel, print the repetitive defects guide to determine which component needs to high humidity. ...
User's Guide
Page 95
...recommended by the printer's manufacturer. • Make sure the Paper Type setting is set to something other appropriate weight). • Replace the fuser. For more than one printer. • Make sure the printer paper type, paper texture, and paper weight settings match the type of ...the paper path. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for the tray you load in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough...
...recommended by the printer's manufacturer. • Make sure the Paper Type setting is set to something other appropriate weight). • Replace the fuser. For more than one printer. • Make sure the printer paper type, paper texture, and paper weight settings match the type of ...the paper path. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for the tray you load in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough...
User's Guide
Page 107
...AT ANY TIME WITHOUT NOTICE. This limited warranty applies to the Remarketer or the Lexmark designated location. Limited warranty Lexmark warrants that the warranty period for any maintenance items included with the product. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and...exchange of a product or part, the item replaced becomes the property of the original product. Limitation of Limited Warranty C770, C772 printer Lexmark International, Inc. If you present this statement to that came with your product to you if the product you may be ...
...AT ANY TIME WITHOUT NOTICE. This limited warranty applies to the Remarketer or the Lexmark designated location. Limited warranty Lexmark warrants that the warranty period for any maintenance items included with the product. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and...exchange of a product or part, the item replaced becomes the property of the original product. Limitation of Limited Warranty C770, C772 printer Lexmark International, Inc. If you present this statement to that came with your product to you if the product you may be ...
User's Guide
Page 110
L labels guidelines 51 laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security ... 26 panel, display 26 paper letterhead 49 preprinted forms 49 recommended types 46 storing 44 unacceptable 48 paper jams areas 63 avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver, adjusting 80 preprinted forms 49 Print and...
L labels guidelines 51 laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security ... 26 panel, display 26 paper letterhead 49 preprinted forms 49 recommended types 46 storing 44 unacceptable 48 paper jams areas 63 avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver, adjusting 80 preprinted forms 49 Print and...
Menus and Messages Guide
Page 4
... in more detail later in each menu. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports...
... in more detail later in each menu. Menu Paper Menu Reports Settings Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports...
Menus and Messages Guide
Page 8
ITU Review the transfer belt status. Values Life Warning Replace Missing OK Life Warning Replace Missing OK 8 Using printer menus Menu selection Fuser Purpose Review the fuser status.
ITU Review the transfer belt status. Values Life Warning Replace Missing OK Life Warning Replace Missing OK 8 Using printer menus Menu selection Fuser Purpose Review the fuser status.
Menus and Messages Guide
Page 51
...change the printer settings from that has paper of life. • Press to clear the message and print without installing a new fuser. • Install a new fuser. A network interface is cancelled. The Message is cleared when the duplex is installed or the job is the active communication link... Wait for the message to clear. • Press to the printer. Understanding printer messages Message Formatting Flash DO NOT POWER OFF Fuser Life Warning Insert Tray Install bin Install duplex Invalid Engine Code Invalid file format Invalid Network Code Invalid PIN ITU Life Warning Load ...
...change the printer settings from that has paper of life. • Press to clear the message and print without installing a new fuser. • Install a new fuser. A network interface is cancelled. The Message is cleared when the duplex is installed or the job is the active communication link... Wait for the message to clear. • Press to the printer. Understanding printer messages Message Formatting Flash DO NOT POWER OFF Fuser Life Warning Insert Tray Install bin Install duplex Invalid Engine Code Invalid file format Invalid Network Code Invalid PIN ITU Life Warning Load ...