Clearing Jams Guide
Page 4
Reinstall all torn paper or other jams. c Lower the lever to its working position. Touching the belt will damage the image transfer unit. Remove all the print cartridges. a Align the guides with the insertion grooves and gently slide the unit in place. 11 .... The printer returns to unlock the image transfer unit. 8 Look inside the printer. c Slide the image transfer unit out and place it on the handle. 9 Insert the image transfer unit back into place. b Pull down on a clean, flat surface. Warning: Do not touch the transfer belt. If you still need more assistance.
Reinstall all torn paper or other jams. c Lower the lever to its working position. Touching the belt will damage the image transfer unit. Remove all the print cartridges. a Align the guides with the insertion grooves and gently slide the unit in place. 11 .... The printer returns to unlock the image transfer unit. 8 Look inside the printer. c Slide the image transfer unit out and place it on the handle. 9 Insert the image transfer unit back into place. b Pull down on a clean, flat surface. Warning: Do not touch the transfer belt. If you still need more assistance.
User's Guide
Page 75
Warning: Do not touch the transfer belt. Clearing paper jams c Slide the image transfer unit out and place it on a clean, flat surface. Touching the belt will damage the image transfer unit. 8 Look inside the printer. Remove all torn paper or other jams. Clearing image transfer unit jams 75
Warning: Do not touch the transfer belt. Clearing paper jams c Slide the image transfer unit out and place it on a clean, flat surface. Touching the belt will damage the image transfer unit. 8 Look inside the printer. Remove all torn paper or other jams. Clearing image transfer unit jams 75
Menus and Messages Guide
Page 8
Values Life Warning Replace Missing OK Life Warning Replace Missing OK 8 ITU Review the transfer belt status. Using printer menus Menu selection Fuser Purpose Review the fuser status.
Values Life Warning Replace Missing OK Life Warning Replace Missing OK 8 ITU Review the transfer belt status. Using printer menus Menu selection Fuser Purpose Review the fuser status.
Service Manual
Page 5
...lines or streaks appear on the page 2-103 White streak in color plane 2-104 Paper wrapped around the second transfer roll 2-104 User troubleshooting for quality 2-105 Second transfer roll service check 2-109 StapleSmart finisher service check 2-111 Tray 1 service check 2-115 Tray 1 media size...Diagnostics mode 3-9 REGISTRATION 3-10 ALIGNMENT MENU 3-11 Setting alignment for color 3-11 Drift Sensors 3-12 MISC TESTS 3-13 Toggle ITU 3-13 Belt Tracking (ITU 4th point adjustment 3-13 Printhead Inst 3-14 PRINT TESTS 3-14 Print Tests (input sources 3-14 Print Quality Pgs 3-15 HARDWARE...
...lines or streaks appear on the page 2-103 White streak in color plane 2-104 Paper wrapped around the second transfer roll 2-104 User troubleshooting for quality 2-105 Second transfer roll service check 2-109 StapleSmart finisher service check 2-111 Tray 1 service check 2-115 Tray 1 media size...Diagnostics mode 3-9 REGISTRATION 3-10 ALIGNMENT MENU 3-11 Setting alignment for color 3-11 Drift Sensors 3-12 MISC TESTS 3-13 Toggle ITU 3-13 Belt Tracking (ITU 4th point adjustment 3-13 Printhead Inst 3-14 PRINT TESTS 3-14 Print Tests (input sources 3-14 Print Quality Pgs 3-15 HARDWARE...
Service Manual
Page 8
...S2/narrow media/transparency/multipurpose feeder sensors removal 4-88 Second transfer roll removal 4-88 System board removal 4-89 Transfer HVPS board removal 4-91 Transfer plate assembly removal 4-94 Vacuum transport belt (VTB) removal 4-95 Vacuum transport belt (VTB) fan removal 4-97 Waste container door removal 4-97...assembly pin locations (black 5-5 System board cabling reference 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
...S2/narrow media/transparency/multipurpose feeder sensors removal 4-88 Second transfer roll removal 4-88 System board removal 4-89 Transfer HVPS board removal 4-91 Transfer plate assembly removal 4-94 Vacuum transport belt (VTB) removal 4-95 Vacuum transport belt (VTB) fan removal 4-97 Waste container door removal 4-97...assembly pin locations (black 5-5 System board cabling reference 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
Service Manual
Page 9
... 6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Cartridge mounting 7-6 Assembly 3: Fuser assembly 7-7 Assembly 4: Fuser drive 7-10 Assembly 5: Vacuum transport belt (VTB) assembly 7-11 Assembly 6: Transfer 7-12 Assembly 7: Printheads 7-13 Assembly 8: Paper feed output (redrive 7-14 Assembly 9: Paper feed input 7-15 Assembly 10: Media size sensing 7-16 Assembly 11...
... 6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Cartridge mounting 7-6 Assembly 3: Fuser assembly 7-7 Assembly 4: Fuser drive 7-10 Assembly 5: Vacuum transport belt (VTB) assembly 7-11 Assembly 6: Transfer 7-12 Assembly 7: Printheads 7-13 Assembly 8: Paper feed output (redrive 7-14 Assembly 9: Paper feed input 7-15 Assembly 10: Media size sensing 7-16 Assembly 11...
Service Manual
Page 41
...Process Erasable Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte High-Capacity Input Tray High-Capacity Output Finisher High Voltage Power Supply Image Transfer Unit Black Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Low Voltage Power Supply Magenta Masked Read Only Memory Microswitch...Random Access Memory Single Inline Memory Module Static Random Access Memory Toner Patch Sensing Used Parts Return Volts alternating current Volts direct current Vacuum Transport Belt Yellow 5061 General information 1-21
...Process Erasable Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte High-Capacity Input Tray High-Capacity Output Finisher High Voltage Power Supply Image Transfer Unit Black Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Low Voltage Power Supply Magenta Masked Read Only Memory Microswitch...Random Access Memory Single Inline Memory Module Static Random Access Memory Toner Patch Sensing Used Parts Return Volts alternating current Volts direct current Vacuum Transport Belt Yellow 5061 General information 1-21
Service Manual
Page 56
...• Tray x (where x=2, 3, or 4). There are several causes for the device indicated. These other causes of a signal loss could be a belt stall, meaning the belt is empty. When servicing a printer for a piece of reflective tape on the right side of signal. See "Display Log" on page 2-111. ...page 2-90 or "StapleSmart finisher service check" on page 3-29. Before proceeding with this service check, make sure that the Second Transfer Roll is no longer passing within a certain time period, the printer posts an error due to the detensioner packing material. The other...
...• Tray x (where x=2, 3, or 4). There are several causes for the device indicated. These other causes of a signal loss could be a belt stall, meaning the belt is empty. When servicing a printer for a piece of reflective tape on the right side of signal. See "Display Log" on page 2-111. ...page 2-90 or "StapleSmart finisher service check" on page 3-29. Before proceeding with this service check, make sure that the Second Transfer Roll is no longer passing within a certain time period, the printer posts an error due to the detensioner packing material. The other...
Service Manual
Page 57
... slowly and smoothly for approximately 8 seconds before the printer displays a 100.01 ITU error. Is it should be in the handle of the ITU belt. Go to step 6 6 The front contamination shield is attached to the font plate of the ITU frame and lies on page 2-17. 5 ...a 3 o'clock position. Observe the white cleaner gear during POR. Diagnostic information 2-15 Does the ITU release lever operate correctly? 3 Check the second transfer roll installation. ITU error service check" on the top of the ITU assembly correctly. Is the front contamination shield lying on the left upper side...
... slowly and smoothly for approximately 8 seconds before the printer displays a 100.01 ITU error. Is it should be in the handle of the ITU belt. Go to step 6 6 The front contamination shield is attached to the font plate of the ITU frame and lies on page 2-17. 5 ...a 3 o'clock position. Observe the white cleaner gear during POR. Diagnostic information 2-15 Does the ITU release lever operate correctly? 3 Check the second transfer roll installation. ITU error service check" on the top of the ITU assembly correctly. Is the front contamination shield lying on the left upper side...
Service Manual
Page 59
... the second transfer roll installation. Is it will now post a 100.01 ITU Error because the buffer is the black lever located on the left upper side frame above the ITU opening and lowering the MPF assembly. Go to step 3 No Remove any remaining packing material from the belt sensor within...in determining what is the cause of a signal loss could be due to the buffer. When servicing a printer for the loss of the image belt. Check the ITU release lever for the last 50 revolutions. Diagnostic information 2-17 This tape is important to clear the error, when the printer starts...
... the second transfer roll installation. Is it will now post a 100.01 ITU Error because the buffer is the black lever located on the left upper side frame above the ITU opening and lowering the MPF assembly. Go to step 3 No Remove any remaining packing material from the belt sensor within...in determining what is the cause of a signal loss could be due to the buffer. When servicing a printer for the loss of the image belt. Check the ITU release lever for the last 50 revolutions. Diagnostic information 2-17 This tape is important to clear the error, when the printer starts...
Service Manual
Page 137
...go to "Black and white only-cyan, magenta, and yellow are missing" on page 2-96." Were any of the transfer roll bellcranks. Yes Go to step 7 No Remove packaging and seat cartridge. Go to step 4 Go to step 6 ...Problem resolved Replace the FRUs in the following order: 1. Transfer HPVS board. Replace the cartridge. Go to step 3 Go to step 5 Replace in the following order: 1. FTR spring. Has... material been removed? Cartridge contact assembly. See "System board removal" on the ITU belt? 4 Turn off the printer.
...go to "Black and white only-cyan, magenta, and yellow are missing" on page 2-96." Were any of the transfer roll bellcranks. Yes Go to step 7 No Remove packaging and seat cartridge. Go to step 4 Go to step 6 ...Problem resolved Replace the FRUs in the following order: 1. Transfer HPVS board. Replace the cartridge. Go to step 3 Go to step 5 Replace in the following order: 1. FTR spring. Has... material been removed? Cartridge contact assembly. See "System board removal" on the ITU belt? 4 Turn off the printer.
Service Manual
Page 183
...standalone test mode This test lets you want to run the Test/Diagnostic: 1. The red LED on the HCIT control board comes on the transfer HVPS board. Dip switch settings Do the following components should be adjusted anytime the sensors are replaced. Use the Dip Switch Settings table to ...second and off by moving the LVPS slide switch to the right position. See "Transfer high voltage power supply (HVPS)" on page 5-20. • Transfer HVPS cable-Make sure that there is missing or faded on the ITU belt, the following steps to set and run . 2. Turn the HCIT power off for...
...standalone test mode This test lets you want to run the Test/Diagnostic: 1. The red LED on the HCIT control board comes on the transfer HVPS board. Dip switch settings Do the following components should be adjusted anytime the sensors are replaced. Use the Dip Switch Settings table to ...second and off by moving the LVPS slide switch to the right position. See "Transfer high voltage power supply (HVPS)" on page 5-20. • Transfer HVPS cable-Make sure that there is missing or faded on the ITU belt, the following steps to set and run . 2. Turn the HCIT power off for...
Service Manual
Page 226
Warning: Do not touch the transfer belt. Slide the image transfer unit out, and place it on a clean, flat surface. Remove all torn paper or other jams. 9. 5061 c. Touching the belt will damage the image transfer unit. 8. Look inside the printer. a. Insert the image transfer unit back into the printer. Align the guides with the insertion grooves, and gently slide the unit in. 3-48 Service Manual
Warning: Do not touch the transfer belt. Slide the image transfer unit out, and place it on a clean, flat surface. Remove all torn paper or other jams. 9. 5061 c. Touching the belt will damage the image transfer unit. 8. Look inside the printer. a. Insert the image transfer unit back into the printer. Align the guides with the insertion grooves, and gently slide the unit in. 3-48 Service Manual
Service Manual
Page 256
Remove the paper level sensor. Two screws are located under the back VTB belt. b. c. Remove the three screws (C). Disconnect the cable from the connector (D) on the paper level sensor. d. Remove the paper level sensor assembly. 4-28 Service Manual Pull the paper lever sensor cable up through the opening. The third screw is located at the rear pivot point for the transfer plate. This allows the paper level assembly to drop into the integrated paper drawer. 5061 5. a.
Remove the paper level sensor. Two screws are located under the back VTB belt. b. c. Remove the three screws (C). Disconnect the cable from the connector (D) on the paper level sensor. d. Remove the paper level sensor assembly. 4-28 Service Manual Pull the paper lever sensor cable up through the opening. The third screw is located at the rear pivot point for the transfer plate. This allows the paper level assembly to drop into the integrated paper drawer. 5061 5. a.
Service Manual
Page 323
Remove the fuser bottom duct. Loosen belt (B) on vacuum belt transfer unit. Remove the two front screws (A). 4. Remove the transfer plate assembly. Remove belt from gear on redrive assembly, and remove from redrive gear. 5. Repair information 4-95 See "Transfer plate assembly removal" on page 4-46. 3. See "Fuser bottom duct removal" on page 4-94. 2. 5061 Vacuum transport belt (VTB) removal See "Vacuum transport belt assembly" on page 7-11 for the part number. 1.
Remove the fuser bottom duct. Loosen belt (B) on vacuum belt transfer unit. Remove the two front screws (A). 4. Remove the transfer plate assembly. Remove belt from gear on redrive assembly, and remove from redrive gear. 5. Repair information 4-95 See "Transfer plate assembly removal" on page 4-46. 3. See "Fuser bottom duct removal" on page 4-94. 2. 5061 Vacuum transport belt (VTB) removal See "Vacuum transport belt assembly" on page 7-11 for the part number. 1.
Service Manual
Page 324
Rotate release lever on gear until the gear can be removed. 7. Remove screw from restraint clips, and remove completely. 4-96 Service Manual 5061 6. Remove vacuum belt transfer belt unit far enough to release ground wire from ground wire. 8.
Rotate release lever on gear until the gear can be removed. 7. Remove screw from restraint clips, and remove completely. 4-96 Service Manual 5061 6. Remove vacuum belt transfer belt unit far enough to release ground wire from ground wire. 8.
Service Manual
Page 423
... assembly DC forward/reverse motor assembly DC duplex feed motor Screw type 323, parts packet, 40X1633 Cable tie (6 in pack) Back support Duplex card assembly Transfer belt Right jam clearance tray assembly C-clip retainer Aligner spring Paper guide assembly Drive alignment shaft assembly Reduction gear shaft Right backup spring assembly Drive gear...
... assembly DC forward/reverse motor assembly DC duplex feed motor Screw type 323, parts packet, 40X1633 Cable tie (6 in pack) Back support Duplex card assembly Transfer belt Right jam clearance tray assembly C-clip retainer Aligner spring Paper guide assembly Drive alignment shaft assembly Reduction gear shaft Right backup spring assembly Drive gear...
Service Manual
Page 440
The gear will have to be located by feel to the frame. The idler gear roller in these photos is only visible because the printer has been disassembled to ensure proper installation. • Redrive gear (A) and auto tension gear (B) properly routed. • Redrive belt properly routed on the idler gear (C) and the roller (D). • Redrive belt properly routed on the vacuum transfer belt (VTB) gear (E). A-2 Service Manual 5061 Redrive belt routing If the redrive belt has been removed, use the diagram and information to properly route the belt.
The gear will have to be located by feel to the frame. The idler gear roller in these photos is only visible because the printer has been disassembled to ensure proper installation. • Redrive gear (A) and auto tension gear (B) properly routed. • Redrive belt properly routed on the idler gear (C) and the roller (D). • Redrive belt properly routed on the vacuum transfer belt (VTB) gear (E). A-2 Service Manual 5061 Redrive belt routing If the redrive belt has been removed, use the diagram and information to properly route the belt.
Service Manual
Page 453
... 4-27 service checks 2-76 autoconnect, bottom, connections 5-19 autoconnect, top, connections 5-18 B banner tray 7-69 BASE SENSOR TEST 3-24 Belt Tracking 3-13 Black Only Mode 3-32 BOR drive assembly location 5-2 parts catalog 7-27 removal 4-34 service checks 2-78 Button Test 3-15 buttons... accessing service menus 3-6 Button Test 3-15 operator panel 2-117 C cabling system board 7-36 system board in color 5-6 transfer HVPS 7-38 CACHE Test 3-16 Cal Ref Adj 3-28 cartridge contact assembly location 5-4, 5-5 parts catalog 7-28 removal 4-35 cartridge drive assembly location ...
... 4-27 service checks 2-76 autoconnect, bottom, connections 5-19 autoconnect, top, connections 5-18 B banner tray 7-69 BASE SENSOR TEST 3-24 Belt Tracking 3-13 Black Only Mode 3-32 BOR drive assembly location 5-2 parts catalog 7-27 removal 4-34 service checks 2-78 Button Test 3-15 buttons... accessing service menus 3-6 Button Test 3-15 operator panel 2-117 C cabling system board 7-36 system board in color 5-6 transfer HVPS 7-38 CACHE Test 3-16 Cal Ref Adj 3-28 cartridge contact assembly location 5-4, 5-5 parts catalog 7-28 removal 4-35 cartridge drive assembly location ...
Service Manual
Page 466
... gear shaft 7-57 Aligner spring 7-57 Front decurl assembly 7-55 Pulley washer 7-55 Deflector actuator assembly 7-55 Deflector follower assembly 7-55 Transfer belt 7-57 Duplex front jam tray assembly 7-55 Right jam clearance tray assembly 7-57 Back cover 7-55 Upper rib assembly 7-57 Duplex paper...Lower exit shaft assembly, also order parts packet 40X2011 7-43 Upper diverter spring 7-43, 7-47 160-gear belt 7-45 Belt idler arm assembly 7-45 Drive pulley 7-45 Belt tensioner spring 7-45 Lower shaft assembly, also order parts packet 40X2011 7-45 Exit shaft assembly, also order ...
... gear shaft 7-57 Aligner spring 7-57 Front decurl assembly 7-55 Pulley washer 7-55 Deflector actuator assembly 7-55 Deflector follower assembly 7-55 Transfer belt 7-57 Duplex front jam tray assembly 7-55 Right jam clearance tray assembly 7-57 Back cover 7-55 Upper rib assembly 7-57 Duplex paper...Lower exit shaft assembly, also order parts packet 40X2011 7-43 Upper diverter spring 7-43, 7-47 160-gear belt 7-45 Belt idler arm assembly 7-45 Drive pulley 7-45 Belt tensioner spring 7-45 Lower shaft assembly, also order parts packet 40X2011 7-45 Exit shaft assembly, also order ...