Quick Reference
Page 2
...information about network printing. Replace the image transfer unit. The menu settings page prints. See Load paper or other application, select File Print. b Click Properties (or Options, Printer, or Setup, depending on the media currently loaded in China 03/03 Printing a menu settings page To verify Paper Size and Paper Type settings, and check installed options and memory, print a menu settings page: 1 Press Menu until you see Utilities Menu, and then press Select. 2 Press Menu until you have set the Paper Type and Paper Size according to clear the message and print on...
...information about network printing. Replace the image transfer unit. The menu settings page prints. See Load paper or other application, select File Print. b Click Properties (or Options, Printer, or Setup, depending on the media currently loaded in China 03/03 Printing a menu settings page To verify Paper Size and Paper Type settings, and check installed options and memory, print a menu settings page: 1 Press Menu until you see Utilities Menu, and then press Select. 2 Press Menu until you have set the Paper Type and Paper Size according to clear the message and print on...
Quick Reference Pages
Page 9
... information that the paper trays are configured for a solution, and then print another network setup page to verify that printer options are installed correctly. The network setup page prints and the printer returns to Ready status. 4 Check the first section on the display. 4 Verify that Status is correctly listed under "Installed Features." Consult your network support person for the sizes and types of paper you loaded. Connection guide Page 8 of 14 Verify printer setup Printing a menu settings page Print a menu settings page to review the default printer settings and to...
... information that the paper trays are configured for a solution, and then print another network setup page to verify that printer options are installed correctly. The network setup page prints and the printer returns to Ready status. 4 Check the first section on the display. 4 Verify that Status is correctly listed under "Installed Features." Consult your network support person for the sizes and types of paper you loaded. Connection guide Page 8 of 14 Verify printer setup Printing a menu settings page Print a menu settings page to review the default printer settings and to...
Quick Reference Pages
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... it. Both network printing methods require the installation of a printer driver and the creation of a network printer port. The system printer driver and port let you maintain a consistent user interface for network printing After you have assigned and verified the TCP/IP settings, you can print to the network using a custom printer driver and network port provides enhanced functionality, such as printer status alerts. Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Connection guide Page 10 of 14 Install drivers for use a system network printer port, such as...
... it. Both network printing methods require the installation of a printer driver and the creation of a network printer port. The system printer driver and port let you maintain a consistent user interface for network printing After you have assigned and verified the TCP/IP settings, you can print to the network using a custom printer driver and network port provides enhanced functionality, such as printer status alerts. Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Connection guide Page 10 of 14 Install drivers for use a system network printer port, such as...
Quick Reference Pages
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... problem depends upon the table selected. RGB Manual Color RGB Graphics Setting sRGB Display Off - CMYK Manual Color CMYK Text Setting US CMYK Off - CMYK Manual Color CMYK Image Setting While instances can then be located on the box can occur in which Color Samples pages to use: Color specification of object being printed RGB Classification of object being printed Text Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto...
... problem depends upon the table selected. RGB Manual Color RGB Graphics Setting sRGB Display Off - CMYK Manual Color CMYK Text Setting US CMYK Off - CMYK Manual Color CMYK Image Setting While instances can then be located on the box can occur in which Color Samples pages to use: Color specification of object being printed RGB Classification of object being printed Text Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto...
Quick Reference Pages
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... setting is in the tray. Print quality guide Page 3 of paper or specialty media you are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. Ghost Images AABBCCDDEE ABCDE Toner level is low in the tray to the different size paper than what is loaded proper positions for the paper or specialty media you are using . • The fuser...
... setting is in the tray. Print quality guide Page 3 of paper or specialty media you are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. Ghost Images AABBCCDDEE ABCDE Toner level is low in the tray to the different size paper than what is loaded proper positions for the paper or specialty media you are using . • The fuser...
Troubleshooting Guide
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... Messages Guide Solving mailbox problems The mailbox and the printer are using an incompatible parallel cable. Job prints from the wrong tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray and what is listed in the Finishing Menu. If this does not fix the problem, unplug the printer, and check the connection between the option and printer. • Print the menu settings page...
... Messages Guide Solving mailbox problems The mailbox and the printer are using an incompatible parallel cable. Job prints from the wrong tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray and what is listed in the Finishing Menu. If this does not fix the problem, unplug the printer, and check the connection between the option and printer. • Print the menu settings page...
Troubleshooting Guide
Page 3
See the Card Stock & Label Guide available on the Lexmark Web site at the front of media loaded. Store paper in its original wrapper until you remove the jammed paper. Clear paper from the Settings Quality menu. Open the printer door, and make sure all colors: • Replace the transfer roll if the defects occur every 60 mm (2.4 in.) • Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101...
See the Card Stock & Label Guide available on the Lexmark Web site at the front of media loaded. Store paper in its original wrapper until you remove the jammed paper. Clear paper from the Settings Quality menu. Open the printer door, and make sure all colors: • Replace the transfer roll if the defects occur every 60 mm (2.4 in.) • Check the first transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101...
User Reference
Page 149
Which Color Samples pages to use for a particular color matching problem depends upon the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed Text Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Color Samples pages to use for color matching sRGB Vivid Off - RGB Manual Color RGB Graphics Setting sRGB Display Off - RGB Manual Color RGB Text Setting sRGB Vivid Off - CMYK Manual Color CMYK Graphics Setting US...
Which Color Samples pages to use for a particular color matching problem depends upon the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed Text Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Color Samples pages to use for color matching sRGB Vivid Off - RGB Manual Color RGB Graphics Setting sRGB Display Off - RGB Manual Color RGB Text Setting sRGB Vivid Off - CMYK Manual Color CMYK Graphics Setting US...
User Reference
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...Samples 44 Manual Color 45 Print Mode 45 Print Resolution 45 Toner Darkness 46 Color Samples (Color Menu) 44 Toner (Supplies Menu) 72 toner status 72 complex page errors 69 Confidential Job (Job Menu) 50 Configure Bins (Paper Menu) 57 Configure MP (Paper Menu) 58 Copies (Finishing Menu) 46 copies, specifying number 46 current menu settings 135 Custom Types (Paper Menu) 58 D Data Bits (Serial Menu) 65 Defragment Flash (Utilities Menu) 74 disabling auto size sensing 154 operator panel menus 137 Power Saver 137 disk See hard disk Display Language (Setup Menu) 68 Download Target (Setup Menu) 68...
...Samples 44 Manual Color 45 Print Mode 45 Print Resolution 45 Toner Darkness 46 Color Samples (Color Menu) 44 Toner (Supplies Menu) 72 toner status 72 complex page errors 69 Confidential Job (Job Menu) 50 Configure Bins (Paper Menu) 57 Configure MP (Paper Menu) 58 Copies (Finishing Menu) 46 copies, specifying number 46 current menu settings 135 Custom Types (Paper Menu) 58 D Data Bits (Serial Menu) 65 Defragment Flash (Utilities Menu) 74 disabling auto size sensing 154 operator panel menus 137 Power Saver 137 disk See hard disk Display Language (Setup Menu) 68 Download Target (Setup Menu) 68...
User Reference
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... M MAC Binary PS (Network Menu) 51 MAC Binary PS (Parallel Menu) 53 MAC Binary PS (USB Menu) 72 Manual Color (Color Menu) 45 maximum stack height multipurpose feeder 25 trays 1, 2, 3 21, 23 memory Print and Hold function 28 memory option, removing 129 Menu buttons 16 menu map 42 menu settings page, printing 135 menus disabling 137 enabling 138 entering 16 language 68 printing menu settings page 135 selecting 16 menu items 16 numerical values 16 messages 100-199 Service 84 1565 Emul Error Load Emul Option 84 2 Paper Jam 84 30 Toner...
... M MAC Binary PS (Network Menu) 51 MAC Binary PS (Parallel Menu) 53 MAC Binary PS (USB Menu) 72 Manual Color (Color Menu) 45 maximum stack height multipurpose feeder 25 trays 1, 2, 3 21, 23 memory Print and Hold function 28 memory option, removing 129 Menu buttons 16 menu map 42 menu settings page, printing 135 menus disabling 137 enabling 138 entering 16 language 68 printing menu settings page 135 selecting 16 menu items 16 numerical values 16 messages 100-199 Service 84 1565 Emul Error Load Emul Option 84 2 Paper Jam 84 30 Toner...
User Reference
Page 157
... Close Tray X Door 77 Copying 77 Defragmenting 77 Delete All Jobs 77 Deleting Jobs 77 Disabling Menus 77 Disk Corrupted. Retry? 80 Not Ready 80 Ovrflow Bin Full 80 Parallel 80 Performing Self Test 80 Power Saver 81 Print Jobs on Disk 81 Printer Calibrating 81 Printing Alignment Page 81 Printing Directory List 81 Printing Font List 81 Printing Job Accounting Stat 81 Printing Menu Settings 81 Prog Engine Code 81 Prog System Code 81 Program Flash 81 Programming Disk...
... Close Tray X Door 77 Copying 77 Defragmenting 77 Delete All Jobs 77 Deleting Jobs 77 Disabling Menus 77 Disk Corrupted. Retry? 80 Not Ready 80 Ovrflow Bin Full 80 Parallel 80 Performing Self Test 80 Power Saver 81 Print Jobs on Disk 81 Printer Calibrating 81 Printing Alignment Page 81 Printing Directory List 81 Printing Font List 81 Printing Job Accounting Stat 81 Printing Menu Settings 81 Prog Engine Code 81 Prog System Code 81 Program Flash 81 Programming Disk...
User Reference
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... 109 image transfer unit 109 print cartridge 109 transfer roller 109 web oiler 109 ordering supplies 109 Orientation (PCL Emul Menu) 56 Output Bin (Paper Menu) 58 output bins linking 27 Overflow Bin (Paper Menu) 58 P Page Protect (Setup Menu) 69 paper storing 31 paper jams areas 93 avoiding 32 clearing 91 fuser 99 reprinting jammed pages 68 Paper Loading (Paper Menu) 59 Paper Menu 57 Assign Type/Bin 57 Configure Bins 57 Configure MP 58 Custom Types 58 Output Bin 58 Overflow Bin 58 Paper Loading 59 Paper Size 60 Paper Source 60 Paper Texture 61 Paper Type 62 Paper Weight 63 Substitute Size 63...
... 109 image transfer unit 109 print cartridge 109 transfer roller 109 web oiler 109 ordering supplies 109 Orientation (PCL Emul Menu) 56 Output Bin (Paper Menu) 58 output bins linking 27 Overflow Bin (Paper Menu) 58 P Page Protect (Setup Menu) 69 paper storing 31 paper jams areas 93 avoiding 32 clearing 91 fuser 99 reprinting jammed pages 68 Paper Loading (Paper Menu) 59 Paper Menu 57 Assign Type/Bin 57 Configure Bins 57 Configure MP 58 Custom Types 58 Output Bin 58 Overflow Bin 58 Paper Loading 59 Paper Size 60 Paper Source 60 Paper Texture 61 Paper Type 62 Paper Weight 63 Substitute Size 63...
User Reference
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... (Serial Menu) 66 PS SmartSwitch (USB Menu) 73 PS SmartSwitch, setting See also printer language 70 network port 52 parallel port 54 serial port 66 USB port 73 publications Card Stock & Label Guide 41 R recycling supplies 110 removing firmware card 132 flash memory option 129 option cards 130 printer memory option 129 replacing fuser 114 image transfer unit 118 print cartridges 111 toner waste container 116 transfer roller 118 Reset Active Bin (Job Menu) 51 Reset Printer (Job Menu) 51 resetting printer 51 resident fonts 33 resident symbol sets 38 Resource Save (Setup Menu) 70 Return button 16...
... (Serial Menu) 66 PS SmartSwitch (USB Menu) 73 PS SmartSwitch, setting See also printer language 70 network port 52 parallel port 54 serial port 66 USB port 73 publications Card Stock & Label Guide 41 R recycling supplies 110 removing firmware card 132 flash memory option 129 option cards 130 printer memory option 129 replacing fuser 114 image transfer unit 118 print cartridges 111 toner waste container 116 transfer roller 118 Reset Active Bin (Job Menu) 51 Reset Printer (Job Menu) 51 resetting printer 51 resident fonts 33 resident symbol sets 38 Resource Save (Setup Menu) 70 Return button 16...
Setup Guide
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... of paper you installed are correctly listed under "Printer Information." 6 Verify that printer options are configured for the sizes and types of memory installed is on page 53. The message Printing Menus appears on the display. 4 Verify that the options you loaded. Utilities Menu 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 Print a menu settings page to review the default printer settings and to verify that the paper trays are installed correctly. 1 Make sure the printer is correctly listed under "Installed Features." To verify printer setup, you purchased or installed.
... of paper you installed are correctly listed under "Printer Information." 6 Verify that printer options are configured for the sizes and types of memory installed is on page 53. The message Printing Menus appears on the display. 4 Verify that the options you loaded. Utilities Menu 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 Print a menu settings page to review the default printer settings and to verify that the paper trays are installed correctly. 1 Make sure the printer is correctly listed under "Installed Features." To verify printer setup, you purchased or installed.
Service Manual
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... Print quality service check Note: This symptom may require replacement of one . Use tray 1 (internal tray) to test the print quality of the print quality service checks. Check the media in the down position. Run a copy of the CE Test page. Note: Some 201 Paper Jam errors can cause print quality problems. Incorrect characters could print and the copy may need to install an ITU, fuser assembly, second transfer roll, or print cartridge. Repair as supplies or maintenance items, which are displayed, go to make sure it meets paper specifications...
... Print quality service check Note: This symptom may require replacement of one . Use tray 1 (internal tray) to test the print quality of the print quality service checks. Check the media in the down position. Run a copy of the CE Test page. Note: Some 201 Paper Jam errors can cause print quality problems. Incorrect characters could print and the copy may need to install an ITU, fuser assembly, second transfer roll, or print cartridge. Repair as supplies or maintenance items, which are displayed, go to make sure it meets paper specifications...
Service Manual
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... page 4-68 2 The print cartridge may be replaced. Enter the Diagnostics Mode. Go to step 4 No Go to step 2 Go to "Step B." Is the print cartridge seated correctly? Problem solved Recommend the customer order the ITU maintenance kit. Does a new print cartridge fix the problem? Does the printer display an 83 ITU Maintenance message? Remove one color has a problem, go to "Step A." • If all colors have a low image density problem set the Print Darkness to High from the user's menu...
... page 4-68 2 The print cartridge may be replaced. Enter the Diagnostics Mode. Go to step 4 No Go to step 2 Go to "Step B." Is the print cartridge seated correctly? Problem solved Recommend the customer order the ITU maintenance kit. Does a new print cartridge fix the problem? Does the printer display an 83 ITU Maintenance message? Remove one color has a problem, go to "Step A." • If all colors have a low image density problem set the Print Darkness to High from the user's menu...
Service Manual
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... replace the fuser assembly: 1. Make sure the cartridge is for light paper, select the correct setting for media type being used. Try a new toner cartridge. If the setting is seated properly and that are different on page 2-135. If only one color is greater than 200K copies and the fuser has not been replaced, advise the customer to install a new fuser CRU or a maintenance kit. • If only one color has a residual image repeated every 95mm, replace the print cartridge...
... replace the fuser assembly: 1. Make sure the cartridge is for light paper, select the correct setting for media type being used. Try a new toner cartridge. If the setting is seated properly and that are different on page 2-135. If only one color is greater than 200K copies and the fuser has not been replaced, advise the customer to install a new fuser CRU or a maintenance kit. • If only one color has a residual image repeated every 95mm, replace the print cartridge...
Service Manual
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... its upper position. Replace the paper tray guide. 5060-2XX Tray 1 service check Tray 1 does not stay seated or fit correctly in the printer, the media fails to feed correctly from tray 1 or tray 1 is difficult to install The Tray 1 Feed Test in the Diagnostics Menu can be interfering with the tray being correctly installed. Is the paper tray guide damaged, loose or missing? Go to step 6 Go to the "Tray 1 paper size sensing service check" on page 2-106 Go...
... its upper position. Replace the paper tray guide. 5060-2XX Tray 1 service check Tray 1 does not stay seated or fit correctly in the printer, the media fails to feed correctly from tray 1 or tray 1 is difficult to install The Tray 1 Feed Test in the Diagnostics Menu can be interfering with the tray being correctly installed. Is the paper tray guide damaged, loose or missing? Go to step 6 Go to the "Tray 1 paper size sensing service check" on page 2-106 Go...
Service Manual
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... board or paper size sensing board are replaced. 1. Note: If a configuration ID has not been set when the printer is the only diagnostic function displayed until 4. 5060-2XX Serial Number You can view the model name. Reset Calibration The Reset Calibration resets the TPS NVRAM values when initiated. 1. The digit blinks. the desired value is the first digit to be changed without specific instructions from the Printer Setup Menu. Model Name...
... board or paper size sensing board are replaced. 1. Note: If a configuration ID has not been set when the printer is the only diagnostic function displayed until 4. 5060-2XX Serial Number You can view the model name. Reset Calibration The Reset Calibration resets the TPS NVRAM values when initiated. 1. The digit blinks. the desired value is the first digit to be changed without specific instructions from the Printer Setup Menu. Model Name...
Service Manual
Page 431
...service check 2-57 service checks 2-57, 2-58, 2-59, 2-61, 2-62, 2-63, 2-64, 2-65 cartridge drive motor, location 5-2 close door, service checks 2-109 color correction settings 1-3 Color Menu 2-23 Color Trapping 3-9 Configuration ID 3-34 configuration menu 3-8 Auto Color Adjust 3-11 Color Trapping 3-9 Demo Mode 3-10 Energy Conserve 3-10 entering 3-8 Env Prompts 3-12 Error Log 3-11 Exit 3-12 Factory Defaults 3-10 Font Sharpening 3-11 Fuser Count Value 3-8 ITU Count Value 3-8 Panel Menu 3-10 Paper Prompts 3-12 PPDS Emulation 3-10 Print Quality Pages 3-9 Reset Fuser Count 3-9 Size Sensing 3-9 Tray...
...service check 2-57 service checks 2-57, 2-58, 2-59, 2-61, 2-62, 2-63, 2-64, 2-65 cartridge drive motor, location 5-2 close door, service checks 2-109 color correction settings 1-3 Color Menu 2-23 Color Trapping 3-9 Configuration ID 3-34 configuration menu 3-8 Auto Color Adjust 3-11 Color Trapping 3-9 Demo Mode 3-10 Energy Conserve 3-10 entering 3-8 Env Prompts 3-12 Error Log 3-11 Exit 3-12 Factory Defaults 3-10 Font Sharpening 3-11 Fuser Count Value 3-8 ITU Count Value 3-8 Panel Menu 3-10 Paper Prompts 3-12 PPDS Emulation 3-10 Print Quality Pages 3-9 Reset Fuser Count 3-9 Size Sensing 3-9 Tray...
