Troubleshooting Guide
Page 1
...image. 4 Click OK. Error message about installing a network printer, click View User's Guide and Documentation on . Make sure Ready or Power Saver appears on . Specified output (exit) Remove the stack of the printer software are also available on . • The printer cable is securely attached to the printer... do not print Cause Solution Printer is not ready to print. Specified tray is secure. Confidential and other network device. Lexmark™ C53x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer. • If you are...
...image. 4 Click OK. Error message about installing a network printer, click View User's Guide and Documentation on . Make sure Ready or Power Saver appears on . Specified output (exit) Remove the stack of the printer software are also available on . • The printer cable is securely attached to the printer... do not print Cause Solution Printer is not ready to print. Specified tray is secure. Confidential and other network device. Lexmark™ C53x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer. • If you are...
Troubleshooting Guide
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...number and size of fonts, the number and complexity of images, and the number of your job. Lexmark Status Messenger Utility This program is , and points you what the error is not available with the printer software, the utility automatically launches when the software installation ...is too complex. Printer does not have enough Add printer memory or an optional ...
...number and size of fonts, the number and complexity of images, and the number of your job. Lexmark Status Messenger Utility This program is , and points you what the error is not available with the printer software, the utility automatically launches when the software installation ...is too complex. Printer does not have enough Add printer memory or an optional ...
Troubleshooting Guide
Page 6
...cartridge. Transparency print quality is in the Print Properties before sending the job to Windows users only. Use only transparencies recommended by the printer, the host computer, and the software application. other than Transparency. Fuser is worn or defective. Solution Reinstall or replace the cartridge. ... setting in the paper path. Characters have jagged or uneven edges Cause Downloaded font is correct for customer service. Ghost images Example Cause Solution The photoconductors are supported by the printer manufacturer. Replace the toner cartridge. 6
...cartridge. Transparency print quality is in the Print Properties before sending the job to Windows users only. Use only transparencies recommended by the printer, the host computer, and the software application. other than Transparency. Fuser is worn or defective. Solution Reinstall or replace the cartridge. ... setting in the paper path. Characters have jagged or uneven edges Cause Downloaded font is correct for customer service. Ghost images Example Cause Solution The photoconductors are supported by the printer manufacturer. Replace the toner cartridge. 6
Troubleshooting Guide
Page 7
...driver or program. • Specify the correct page size in a tray. Auto size sensing is defective. Solution Replace the defective or worn toner cartridges. Clipped images Cause Solution Guides in the selected tray are using. There could be added together in various amounts to create green. loaded. For example, you loaded... • Specify the correct page size in Print Properties or the program. Paper has been stored in a high humidity environment. • Load paper from the printer. Printing presses, inkjet printers, and color laser printers create colors in the tray.
...driver or program. • Specify the correct page size in a tray. Auto size sensing is defective. Solution Replace the defective or worn toner cartridges. Clipped images Cause Solution Guides in the selected tray are using. There could be added together in various amounts to create green. loaded. For example, you loaded... • Specify the correct page size in Print Properties or the program. Paper has been stored in a high humidity environment. • Load paper from the printer. Printing presses, inkjet printers, and color laser printers create colors in the tray.
Troubleshooting Guide
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... does the printer know what color to the amount of toner being used for modifying the color of the object in the program through color management. The object type information lets different color conversion tables be an exact match of the Color Samples pages. For example, it is the closest to photographic images. The color conversion tables used...
... does the printer know what color to the amount of toner being used for modifying the color of the object in the program through color management. The object type information lets different color conversion tables be an exact match of the Color Samples pages. For example, it is the closest to photographic images. The color conversion tables used...
Troubleshooting Guide
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...539-6275). In the U.S. Click Configuration Menu, and then click Detailed Color Samples. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Color specification Color and object to the default pages of the Embedded Web Server. To ...Color CMYK Graphic Setting CMYK-Image Auto US CMYK Manual Manual Color CMYK Image Setting What are nine conversion tables available with the following table can use of color samples accessible from the Quality menu using this page that surround a specific color of the network printer. There are Detailed Color...
...539-6275). In the U.S. Click Configuration Menu, and then click Detailed Color Samples. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Color specification Color and object to the default pages of the Embedded Web Server. To ...Color CMYK Graphic Setting CMYK-Image Auto US CMYK Manual Manual Color CMYK Image Setting What are nine conversion tables available with the following table can use of color samples accessible from the Quality menu using this page that surround a specific color of the network printer. There are Detailed Color...
User's Guide
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Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is...the jam 87 Solving print quality problems...87 Isolating print quality problems ...87 Repeating defects...88 Color misregistration...88 Dark lines...89 Light colored line, white line, or incorrectly colored line 89 Streaked horizontal lines ...89 Streaked vertical lines ...90 Print is too light ......91 Gray background ...92 Uneven print density...92 Characters have jagged or uneven edges 92 Ghost images ...92 Clipped images...93 Contents 6
Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is...the jam 87 Solving print quality problems...87 Isolating print quality problems ...87 Repeating defects...88 Color misregistration...88 Dark lines...89 Light colored line, white line, or incorrectly colored line 89 Streaked horizontal lines ...89 Streaked vertical lines ...90 Print is too light ......91 Gray background ...92 Uneven print density...92 Characters have jagged or uneven edges 92 Ghost images ...92 Clipped images...93 Contents 6
User's Guide
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... diagram shows the items available under each menu. Note: Some menu items may not be available based on the printer model or the options installed. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit ... Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 Control panel item 7 Back Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash...
... diagram shows the items available under each menu. Note: Some menu items may not be available based on the printer model or the options installed. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit ... Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 Control panel item 7 Back Description Returns the display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash...
User's Guide
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... 3 Select Print as image. 4 Click OK. Error message about 10 seconds, and then turn the printer off and contact Customer Support. Troubleshooting 82 Control panel display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Once you want to the printer and the host computer,..., or other network device. Solution Turn the printer off, wait about reading USB drive appears USB device may not be supported. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. If Performing Self Test and Ready do...
... 3 Select Print as image. 4 Click OK. Error message about 10 seconds, and then turn the printer off and contact Customer Support. Troubleshooting 82 Control panel display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Once you want to the printer and the host computer,..., or other network device. Solution Turn the printer off, wait about reading USB drive appears USB device may not be supported. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. If Performing Self Test and Ready do...
User's Guide
Page 84
...must exit Hex Trace mode before you can print your print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the tray. If Ready Hex appears on the wrong paper Cause Control panel menu settings do not match ... appears, and then press . 4 Press until Page Protect appears, and then press . 5 Press until Off appears, and then press . Incorrect characters print Cause Solution Printer is too complex. Job takes longer than expected to print Cause Solution Job is in Hex Trace mode. Solution Make sure the Paper Size and...
...must exit Hex Trace mode before you can print your print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the tray. If Ready Hex appears on the wrong paper Cause Control panel menu settings do not match ... appears, and then press . 4 Press until Page Protect appears, and then press . 5 Press until Off appears, and then press . Incorrect characters print Cause Solution Printer is too complex. Job takes longer than expected to print Cause Solution Job is in Hex Trace mode. Solution Make sure the Paper Size and...
User's Guide
Page 85
...the Print Timeout to On. Unexpected page breaks occur Cause Job has timed out. Drawers • Make sure the connection between the option and printer. • Print the menu settings page and check to Off in the software overrides the setting in the Finishing menu. Troubleshooting 85 Job ... correctly. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the Installed Options list. Add printer memory or an optional hard disk. Troubleshooting for about 10 seconds, and then turn the...
...the Print Timeout to On. Unexpected page breaks occur Cause Job has timed out. Drawers • Make sure the connection between the option and printer. • Print the menu settings page and check to Off in the software overrides the setting in the Finishing menu. Troubleshooting 85 Job ... correctly. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the Installed Options list. Add printer memory or an optional hard disk. Troubleshooting for about 10 seconds, and then turn the...
User's Guide
Page 92
...setting in the Print Properties before sending the job to print. Photoconductor is low. Solution If you are supported by the printer, the host computer, and the software application. Gray background Example Cause Solution Toner darkness setting is defective. ABCDE ABCDE ABCDE...ABCDE Cause Toner cartridge is too dark. Solution Replace the toner cartridge. Troubleshooting 92 Replace the toner cartridge. Ghost images Example Cause The photoconductors are not functioning properly. Replace the photoconductor. Characters have jagged or uneven edges Cause Downloaded font...
...setting in the Print Properties before sending the job to print. Photoconductor is low. Solution If you are supported by the printer, the host computer, and the software application. Gray background Example Cause Solution Toner darkness setting is defective. ABCDE ABCDE ABCDE...ABCDE Cause Toner cartridge is too dark. Solution Replace the toner cartridge. Troubleshooting 92 Replace the toner cartridge. Ghost images Example Cause The photoconductors are not functioning properly. Replace the photoconductor. Characters have jagged or uneven edges Cause Downloaded font...
User's Guide
Page 93
Clipped images Cause Solution Guides in the selected tray are set for a different paper Move the guides in the tray to the proper positions for the size than what is loaded in the tray. For example, you are using media that meets the printer specifications. size ...page size in a tray. Troubleshooting 93 is defective. The media being used does not meet the printer specifications. Solid color pages Solution • Remove the toner cartridge from the printer. Call for the size loaded. Skewed print Cause Solution Guides in the selected tray are set Move ...
Clipped images Cause Solution Guides in the selected tray are set for a different paper Move the guides in the tray to the proper positions for the size than what is loaded in the tray. For example, you are using media that meets the printer specifications. size ...page size in a tray. Troubleshooting 93 is defective. The media being used does not meet the printer specifications. Solid color pages Solution • Remove the toner cartridge from the printer. Call for the size loaded. Skewed print Cause Solution Guides in the selected tray are set Move ...
User's Guide
Page 95
... Enhance Fine Lines Description Settings Specifies whether images are printed in monochrome grayscale or in color Note: Color is defined. • Off turns off color correction. • Manual allows customization of the color tables using the Embedded Web Server, type the network printer IP address in additive and subtractive colors, certain colors that appear on computer monitors are...
... Enhance Fine Lines Description Settings Specifies whether images are printed in monochrome grayscale or in color Note: Color is defined. • Off turns off color correction. • Manual allows customization of the color tables using the Embedded Web Server, type the network printer IP address in additive and subtractive colors, certain colors that appear on computer monitors are...
User's Guide
Page 96
...pages Off-CMYK is the maximum increase. • This does not affect files where CMYK color specifications are being used. Vivid • Color samples consist of a series of the printer in the printer sRGB Display sRGB Vivid Notes: Display-True Black • Selecting any setting prints the ...used for each of resident pages located in color outputs -6 to 5 Notes: • 0 is the default setting. • This does not affect files where CMYK color specifications are being used for graphics and images. Type the IP address of colored boxes along Off-RGB with the RGB ...
...pages Off-CMYK is the maximum increase. • This does not affect files where CMYK color specifications are being used. Vivid • Color samples consist of a series of the printer in the printer sRGB Display sRGB Vivid Notes: Display-True Black • Selecting any setting prints the ...used for each of resident pages located in color outputs -6 to 5 Notes: • 0 is the default setting. • This does not affect files where CMYK color specifications are being used for graphics and images. Type the IP address of colored boxes along Off-RGB with the RGB ...
User's Guide
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...Color Œ • RGB Image • RGB Text • RGB Graphics Manual Color Œ • CMYK Image • CMYK Text • CMYK Graphics Color Adjust Description Settings Customizes the RGB color conversions Vivid Notes: sRGB Display • sRGB Display is the default setting. Customizes the CMYK color...output that matches sRGB Vivid the colors displayed on printer algorithms. Color alignment is finished. • Color variations in various amounts to produce a large range of red, green, or blue needed to produce a certain color. Color adjustments are made on a ...
...Color Œ • RGB Image • RGB Text • RGB Graphics Manual Color Œ • CMYK Image • CMYK Text • CMYK Graphics Color Adjust Description Settings Customizes the RGB color conversions Vivid Notes: sRGB Display • sRGB Display is the default setting. Customizes the CMYK color...output that matches sRGB Vivid the colors displayed on printer algorithms. Color alignment is finished. • Color variations in various amounts to produce a large range of red, green, or blue needed to produce a certain color. Color adjustments are made on a ...
User's Guide
Page 98
..., inkjet printers, and color laser printers create colors in solving certain color-matching problems, see the software program Help section. Additionally, they commonly let users modify the color of printouts. The color information is manual color correction? For recommendations on the recommended type of color transparencies. Sometimes a user may want to apply a different color table mapping. What is passed through color conversion...
..., inkjet printers, and color laser printers create colors in solving certain color-matching problems, see the software program Help section. Additionally, they commonly let users modify the color of printouts. The color information is manual color correction? For recommendations on the recommended type of color transparencies. Sometimes a user may want to apply a different color table mapping. What is passed through color conversion...
User's Guide
Page 99
...or images), and how the color of colors. It is obtained by passing the CMYK or RGB combination labeled on the table selected. The observed color of colored boxes. Manual Color Correction applies to color conversion tables in the printer. The Color Samples menu item can I match a particular color (...such as defined in the Manual Color menu. The user can then be necessary ...
...or images), and how the color of colors. It is obtained by passing the CMYK or RGB combination labeled on the table selected. The observed color of colored boxes. Manual Color Correction applies to color conversion tables in the printer. The Color Samples menu item can I match a particular color (...such as defined in the Manual Color menu. The user can then be necessary ...
User's Guide
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... CMYK or Euro CMYK Manual Color CMYK Text Setting US CMYK Manual Color CMYK Graphic Setting US CMYK Manual Color CMYK Image Setting What are nine conversion tables available with the following table can use of interest. There are Detailed Color Samples and how do I access them? You need to network printers. For more information about...
... CMYK or Euro CMYK Manual Color CMYK Text Setting US CMYK Manual Color CMYK Graphic Setting US CMYK Manual Color CMYK Image Setting What are nine conversion tables available with the following table can use of interest. There are Detailed Color Samples and how do I access them? You need to network printers. For more information about...
User's Guide
Page 109
... 50 print quality troubleshooting blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line, white line, or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark ... default settings 76 S safety information 2 Secure mode 81 security Embedded Web Server 81 locking control panel menus 78 locking entire printer 78 modifying confidential print settings 79 supporting IPSec 79 supporting SNMPv3 80 using 802.1x authentication 80 security lock 10 setting paper ...
... 50 print quality troubleshooting blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line, white line, or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark ... default settings 76 S safety information 2 Secure mode 81 security Embedded Web Server 81 locking control panel menus 78 locking entire printer 78 modifying confidential print settings 79 supporting IPSec 79 supporting SNMPv3 80 using 802.1x authentication 80 security lock 10 setting paper ...
