Troubleshooting Guide
Page 4
... the printer is displayed, and then press . Printing Quality Test Pages appears, and then the pages print. Solution • Adjust the color alignment. The message remains on the control panel until all every 116.2 mm colors, the fuser (4.58 in one color and multiple times down a page, a toner cartridge or photoconductor may be defective. 4 Color misregistration...
... the printer is displayed, and then press . Printing Quality Test Pages appears, and then the pages print. Solution • Adjust the color alignment. The message remains on the control panel until all every 116.2 mm colors, the fuser (4.58 in one color and multiple times down a page, a toner cartridge or photoconductor may be defective. 4 Color misregistration...
Troubleshooting Guide
Page 5
... is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective. or worn. Turn Color Saver off. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are Clean the...
... is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective. or worn. Turn Color Saver off. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are Clean the...
Troubleshooting Guide
Page 6
... Make sure the Paper Type setting you are using . Select a different toner darkness setting in the paper path. The media being used does not meet the printer specifications. A toner cartridge is too dark. Toner cartridge is Replace the worn or defective. Transparency print quality is poor Cause..., or RGB Contrast setting is not supported. Replace the toner cartridge. 6 Make sure the Paper Type and Paper Weight settings match the type of media you are using transparencies that do not meet the printer specifications. Paper Type setting for customer service. Solution If ...
... Make sure the Paper Type setting you are using . Select a different toner darkness setting in the paper path. The media being used does not meet the printer specifications. A toner cartridge is too dark. Toner cartridge is Replace the worn or defective. Transparency print quality is poor Cause..., or RGB Contrast setting is not supported. Replace the toner cartridge. 6 Make sure the Paper Type and Paper Weight settings match the type of media you are using transparencies that do not meet the printer specifications. Paper Type setting for customer service. Solution If ...
Troubleshooting Guide
Page 7
... media you are using RGB or CMYK color combinations. Toner rubs off Cause Solution Specialty media is RGB color? Frequently Asked Questions (FAQ) about color printing What is being used. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of colors observed in nature. For more information...
... media you are using RGB or CMYK color combinations. Toner rubs off Cause Solution Specialty media is RGB color? Frequently Asked Questions (FAQ) about color printing What is being used. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of colors observed in nature. For more information...
Troubleshooting Guide
Page 8
... PostScript driver provide preferred color quality for the printed color of toner used to produce the desired color. However, because of technology differences that exist between printers and monitors, there are many colors that translate the color into appropriate amounts of color conversion table to text while applying a different color conversion table to the desired color. The printed page appears...
... PostScript driver provide preferred color quality for the printed color of toner used to produce the desired color. However, because of technology differences that exist between printers and monitors, there are many colors that translate the color into appropriate amounts of color conversion table to text while applying a different color conversion table to the desired color. The printed page appears...
User's Guide
Page 5
......69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display...
......69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display...
User's Guide
Page 6
Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is blank or displays only diamonds 82 Error message about ......88 Dark lines...89 Light colored line, white line, or incorrectly colored line 89 Streaked horizontal lines ...89 Streaked vertical lines ...90 Print is too light ...90 Print irregularities...91 Print is too dark...91 Transparency print quality is poor ...91 Toner fog or background shading appears on the page 91 Gray background...
Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is blank or displays only diamonds 82 Error message about ......88 Dark lines...89 Light colored line, white line, or incorrectly colored line 89 Streaked horizontal lines ...89 Streaked vertical lines ...90 Print is too light ...90 Print irregularities...91 Print is too dark...91 Transparency print quality is poor ...91 Toner fog or background shading appears on the page 91 Gray background...
User's Guide
Page 7
Incorrect margins...93 Skewed print...93 Blank pages...93 Solid color pages ...93 Paper curl ...94 Toner specks ...94 Toner rubs off ...94 Solving color quality problems...95 Quality menu ...95 Frequently Asked Questions (FAQ) about color printing 97 Contacting Customer Support...100 Notices...102 Power consumption...105 Index...108 Contents 7
Incorrect margins...93 Skewed print...93 Blank pages...93 Solid color pages ...93 Paper curl ...94 Toner specks ...94 Toner rubs off ...94 Solving color quality problems...95 Quality menu ...95 Frequently Asked Questions (FAQ) about color printing 97 Contacting Customer Support...100 Notices...102 Power consumption...105 Index...108 Contents 7
User's Guide
Page 11
... state. Press or to scroll through menu lists. Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 Learning about supplies, such as Toner Low. • Show-me screens-Provide instructions for resolving common printer errors. Understanding the control panel 7 BACK MENU 6 STOP X 5 1 2 7 BACK MENU...
... state. Press or to scroll through menu lists. Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 Learning about supplies, such as Toner Low. • Show-me screens-Provide instructions for resolving common printer errors. Understanding the control panel 7 BACK MENU 6 STOP X 5 1 2 7 BACK MENU...
User's Guide
Page 37
... 200 Sheffield points produces the best print quality. If media is too smooth, it properly. If media is too rough, toner cannot fuse to feed the media correctly. Grain is made from 100% chemically treated pulped wood. Excessive curl can cause media... feeding problems. Curl can automatically feed media weights from the printer environment. Thick media may also require a longer conditioning period. Paper and specialty media guide Media guidelines Media characteristics The following ...
... 200 Sheffield points produces the best print quality. If media is too smooth, it properly. If media is too rough, toner cannot fuse to feed the media correctly. Grain is made from 100% chemically treated pulped wood. Excessive curl can cause media... feeding problems. Curl can automatically feed media weights from the printer environment. Thick media may also require a longer conditioning period. Paper and specialty media guide Media guidelines Media characteristics The following ...
User's Guide
Page 38
... process. • Avoid papers with rough or heavily textured surfaces. This information is acceptable for laser printers. Use inks that has been cut or trimmed by the resin in the printer fuser • Preprinted media that requires a registration (the precise print location on the page) greater...free printing. Preprinted papers such as optical character recognition (OCR) forms In some cases, registration can be affected by the temperature in toner. Paper and specialty media guide 38 To help avoid jams and poor print quality: • Always use in doubt, contact the ...
... process. • Avoid papers with rough or heavily textured surfaces. This information is acceptable for laser printers. Use inks that has been cut or trimmed by the resin in the printer fuser • Preprinted media that requires a registration (the precise print location on the page) greater...free printing. Preprinted papers such as optical character recognition (OCR) forms In some cases, registration can be affected by the temperature in toner. Paper and specialty media guide 38 To help avoid jams and poor print quality: • Always use in doubt, contact the ...
User's Guide
Page 50
..., and then Ready appears. ABC 7 Click File Print. 8 From the drop-down list, choose Paper Handling. 3 Make sure Page order is set the printer to Reverse order. 4 From the Print options area, select Even numbered pages. 5 Click Print. 6 Remove the pages from a Macintosh computer 1 Click File ... Out mode, and remove and store the color printing supplies. Printing 50 Printing a duplex job manually from the output bin and load them into the paper tray facedown with black toner only for CONFIG MENU to Normal. 10 From the Print options area, select Odd numbered pages . ...
..., and then Ready appears. ABC 7 Click File Print. 8 From the drop-down list, choose Paper Handling. 3 Make sure Page order is set the printer to Reverse order. 4 From the Print options area, select Even numbered pages. 5 Click Print. 6 Remove the pages from a Macintosh computer 1 Click File ... Out mode, and remove and store the color printing supplies. Printing 50 Printing a duplex job manually from the output bin and load them into the paper tray facedown with black toner only for CONFIG MENU to Normal. 10 From the Print options area, select Odd numbered pages . ...
User's Guide
Page 53
Printing 53 Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out.
Printing 53 Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out.
User's Guide
Page 69
...Store supplies right side up in their original packing until Color Alignment appears, and then press . 5 Press again to conserve toner and paper. You can conserve supplies by printing the first copy and checking it for the printer supplies. If you need to print several copies, you ...item is needed or when maintenance is usually available on page 45. Maintaining the printer 69 For more information, see the Supplies menu, Quality menu, and Finishing menu in the address bar of the toner cartridges. For more information, see "Printing confidential and other held jobs" on...
...Store supplies right side up in their original packing until Color Alignment appears, and then press . 5 Press again to conserve toner and paper. You can conserve supplies by printing the first copy and checking it for the printer supplies. If you need to print several copies, you ...item is needed or when maintenance is usually available on page 45. Maintaining the printer 69 For more information, see the Supplies menu, Quality menu, and Finishing menu in the address bar of the toner cartridges. For more information, see "Printing confidential and other held jobs" on...
User's Guide
Page 70
...printer 70 For more information, see "Removing the color supplies" on page 51, but do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. 2 Remove all four toner cartridges. Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark...lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure...
...printer 70 For more information, see "Removing the color supplies" on page 51, but do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. 2 Remove all four toner cartridges. Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark...lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure...
User's Guide
Page 71
... Note: Several hundred pages may be printed after one of the toner cartridge. 3 Reinsert the toner cartridge to redistribute the toner toward the front of the messages first appears. The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the...
... Note: Several hundred pages may be printed after one of the toner cartridge. 3 Reinsert the toner cartridge to redistribute the toner toward the front of the messages first appears. The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the...
User's Guide
Page 72
... C5220KS Cyan Return Program Toner Cartridge C5200CS Magenta Return Program Toner Cartridge C5200MS Yellow Return Program Toner Cartridge C5200YS Black Return Program Toner Cartridge C5200KS Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534 C532, C534...
... C5220KS Cyan Return Program Toner Cartridge C5200CS Magenta Return Program Toner Cartridge C5200MS Yellow Return Program Toner Cartridge C5200YS Black Return Program Toner Cartridge C5200KS Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534 C532, C534...
User's Guide
Page 73
... Use the handholds on order. Warning: Damage to the printer caused by the printer warranty. Follow these guidelines to avoid personal injury or printer damage: • Always use at least two people to lift it safely. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser...
... Use the handholds on order. Warning: Damage to the printer caused by the printer warranty. Follow these guidelines to avoid personal injury or printer damage: • Always use at least two people to lift it safely. Part number C52025X Part name Waste toner box Ordering a fuser When Fuser Life Warning appears, replace the fuser...
User's Guide
Page 88
Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective. • 33.5 mm (1.32 in.) • 35.7 mm (1.... Guide on page 88. • Remove and reinstall the photoconductors. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Color misregistration Example ABCDE ABCDE Cause Solution Color has shifted outside of the 20 lines beside the letter A. 8 Press or until...
Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective. • 33.5 mm (1.32 in.) • 35.7 mm (1.... Guide on page 88. • Remove and reinstall the photoconductors. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Color misregistration Example ABCDE ABCDE Cause Solution Color has shifted outside of the 20 lines beside the letter A. 8 Press or until...
User's Guide
Page 89
... is defective. Replace the transfer belt. Fuser is defective. Solution Replace the toner cartridge. Replace the fuser. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective or worn. Clean the printhead lenses. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Printhead lenses are...
... is defective. Replace the transfer belt. Fuser is defective. Solution Replace the toner cartridge. Replace the fuser. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective or worn. Clean the printhead lenses. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Printhead lenses are...