User's Guide
Page 5
... Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving option problems ...98 Solving media feed problems ...99 Solving network printing problems ...101 Solving other problems ...101 Solving color quality problems ...101 Frequently asked questions (FAQ) about color printing 102...
... Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving option problems ...98 Solving media feed problems ...99 Solving network printing problems ...101 Solving other problems ...101 Solving color quality problems ...101 Frequently asked questions (FAQ) about color printing 102...
User's Guide
Page 29
... CONFIG MENU appears on . 3 Release the buttons when the clock appears. The Submitting Selection message appears. Printing the Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off . 2 Press and hold and while turning the printer on... Release the buttons when the clock appears. The pages are formatted. The first page which follows and Removing the color supplies. Printing only black text and graphics If planning to Ready. Note: Store the photoconductor units in Settings, and printer and toner cartridge ...
... CONFIG MENU appears on . 3 Release the buttons when the clock appears. The Submitting Selection message appears. Printing the Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off . 2 Press and hold and while turning the printer on... Release the buttons when the clock appears. The pages are formatted. The first page which follows and Removing the color supplies. Printing only black text and graphics If planning to Ready. Note: Store the photoconductor units in Settings, and printer and toner cartridge ...
User's Guide
Page 35
...Lexmark Web site at www.lexmark.com/ publications. If the paper is too smooth, it is paper, card stock, transparencies, labels, and envelopes. Media guidelines Selecting the appropriate media for the printer helps avoid printing problems. The following paper characteristics affect print quality and reliability. The laser printing... process heats paper to as specialty media. When loading paper, note the recommended print side on a variety of ...
...Lexmark Web site at www.lexmark.com/ publications. If the paper is too smooth, it is paper, card stock, transparencies, labels, and envelopes. Media guidelines Selecting the appropriate media for the printer helps avoid printing problems. The following paper characteristics affect print quality and reliability. The laser printing... process heats paper to as specialty media. When loading paper, note the recommended print side on a variety of ...
User's Guide
Page 36
...with a high degree of paper. This content provides the paper with the software application to successfully print on the operator panel. mixing results in fewer paper feeding problems and better print quality. Grain is either grain long, running the length of the paper, or grain short, running...the paper stabilize in the same source; Moisture content The amount of the paper fibers in degraded paper handling. Condition paper while it is printing or Busy appears on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or...
...with a high degree of paper. This content provides the paper with the software application to successfully print on the operator panel. mixing results in fewer paper feeding problems and better print quality. Grain is either grain long, running the length of the paper, or grain short, running...the paper stabilize in the same source; Moisture content The amount of the paper fibers in degraded paper handling. Condition paper while it is printing or Busy appears on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or...
User's Guide
Page 38
... finishes • Use envelopes that heat transparencies to 180°C (356°F). We recommend Lexmark part number 12A8240 for letter size transparency and Lexmark part number 12A8241 for instructions on loading envelopes. Have any exposed adhesive when the flap is...transparencies that are able to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from MarkVision™...
... finishes • Use envelopes that heat transparencies to 180°C (356°F). We recommend Lexmark part number 12A8240 for letter size transparency and Lexmark part number 12A8241 for instructions on loading envelopes. Have any exposed adhesive when the flap is...transparencies that are able to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from MarkVision™...
User's Guide
Page 39
..., and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that have adhesive to the edge of the adhesive at www.lexmark.com/publications. mixing media can cause feeding problems. • Do not use label sheets... that can significantly affect print quality. When printing on paper labels designed for use vinyl labels. Set this from the...
..., and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that have adhesive to the edge of the adhesive at www.lexmark.com/publications. mixing media can cause feeding problems. • Do not use label sheets... that can significantly affect print quality. When printing on paper labels designed for use vinyl labels. Set this from the...
User's Guide
Page 40
... the following tables provide information on card stock and labels, see the Card Stock & Label Guide. These help avoid media feeding problems and uneven print quality: • For best results, store media in .). unsupported Media size Dimensions Standard 250-sheet tray Optional 500-sheet tray ...components into the printer. • The use preprinted card stock manufactured with a relative humidity of 40 to simplex (single-sided) printing only. Storing media 40 Media specifications • Do not use of grain long card stock is recommended. For information on standard and...
... the following tables provide information on card stock and labels, see the Card Stock & Label Guide. These help avoid media feeding problems and uneven print quality: • For best results, store media in .). unsupported Media size Dimensions Standard 250-sheet tray Optional 500-sheet tray ...components into the printer. • The use preprinted card stock manufactured with a relative humidity of 40 to simplex (single-sided) printing only. Storing media 40 Media specifications • Do not use of grain long card stock is recommended. For information on standard and...
User's Guide
Page 78
...all of the items is indicated. Combined with topics for information about Lexmark Authorized Supplies Dealers in your printer. If the job is satisfactory before printing the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for a network administrator in Settings...the publications CD Duplex in the Finishing Menu in charge of media. Use Held Jobs to maintain optimum print quality. Refer printing problems and maintenance tasks to send a Verify Print job. In other copies. Values for "Consumable Status" on the publications CD Use the software application...
...all of the items is indicated. Combined with topics for information about Lexmark Authorized Supplies Dealers in your printer. If the job is satisfactory before printing the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for a network administrator in Settings...the publications CD Duplex in the Finishing Menu in charge of media. Use Held Jobs to maintain optimum print quality. Refer printing problems and maintenance tasks to send a Verify Print job. In other copies. Values for "Consumable Status" on the publications CD Use the software application...
User's Guide
Page 79
...print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low appears on the operator panel or when the print...5% coverage per color. The recommended print cartridges specifically designed for information about Lexmark Authorized Supplies Dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you... C5242KH For printer(s) C524 C524 C524 C524 C524 C524 C524 C524 Ordering supplies and maintenance items 79 Estimated toner cartridge yield is based on...
...print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low appears on the operator panel or when the print...5% coverage per color. The recommended print cartridges specifically designed for information about Lexmark Authorized Supplies Dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you... C5242KH For printer(s) C524 C524 C524 C524 C524 C524 C524 C524 Ordering supplies and maintenance items 79 Estimated toner cartridge yield is based on...
User's Guide
Page 81
...; A car for their original packaging until ready to bottom, the labels mean: Y Yellow C Cyan Storing supplies 81 Storing media These help avoid media feeding problems and uneven print quality: • For best results, store media in their installation. Storing the toner cartridges and photoconductor units Store toner cartridges and photoconductor units in...
...; A car for their original packaging until ready to bottom, the labels mean: Y Yellow C Cyan Storing supplies 81 Storing media These help avoid media feeding problems and uneven print quality: • For best results, store media in their installation. Storing the toner cartridges and photoconductor units Store toner cartridges and photoconductor units in...
User's Guide
Page 84
.... 1 Turn the printer off. 2 Open the upper door and the inner door. Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as mentioned in Solving print quality problems in the Troubleshooting chapter. Printhead lenses 5 Clean the lenses using a can of compressed air (same as the compressed air used to...
.... 1 Turn the printer off. 2 Open the upper door and the inner door. Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as mentioned in Solving print quality problems in the Troubleshooting chapter. Printhead lenses 5 Clean the lenses using a can of compressed air (same as the compressed air used to...
User's Guide
Page 91
If the messages do not print. Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on. The standard bin is in use , or the cable is being used or printing to print. See Loading media for cable specifications. Verify ...The printer is not connected properly. The specified tray is too light or too dark. For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. Change the menu settings from the standard bin. Remove the stack of paper from the printer driver, the ...
If the messages do not print. Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on. The standard bin is in use , or the cable is being used or printing to print. See Loading media for cable specifications. Verify ...The printer is not connected properly. The specified tray is too light or too dark. For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. Change the menu settings from the standard bin. Remove the stack of paper from the printer driver, the ...
User's Guide
Page 92
... then press 5 Press . Job prints from the wrong The operator panel menu Make sure the Paper Size and Paper Type specified on the tray or on the display, exit Hex Trace mode; media loaded in Settings or through the list of pages in Settings. Lexmark part number 1329605 (10 ft) ... complex. See Using the media stop is shown. The printer does not have enough memory. See the Setup sheet for the media size. Solving printing problems 92 A formatting error has occurred. Free up additional printer memory by eliminating the number and size of fonts, the number and complexity of images,...
... then press 5 Press . Job prints from the wrong The operator panel menu Make sure the Paper Size and Paper Type specified on the tray or on the display, exit Hex Trace mode; media loaded in Settings or through the list of pages in Settings. Lexmark part number 1329605 (10 ft) ... complex. See Using the media stop is shown. The printer does not have enough memory. See the Setup sheet for the media size. Solving printing problems 92 A formatting error has occurred. Free up additional printer memory by eliminating the number and size of fonts, the number and complexity of images,...
User's Guide
Page 93
... a soft, clean, lint-free cloth. Clean the printhead lenses. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Either the toner cartridges, the photoconductor units, or the fuser are defective, or toner has... Turn the printer on the printhead lens. If the problem still exists, replace the photoconductor units. If the problem continues, replace the transfer belt. Solving print quality problems 93 Troubleshooting Solving print quality problems Many print quality problems can be solved by replacing a supply or maintenance item...
... a soft, clean, lint-free cloth. Clean the printhead lenses. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Either the toner cartridges, the photoconductor units, or the fuser are defective, or toner has... Turn the printer on the printhead lens. If the problem still exists, replace the photoconductor units. If the problem continues, replace the transfer belt. Solving print quality problems 93 Troubleshooting Solving print quality problems Many print quality problems can be solved by replacing a supply or maintenance item...
User's Guide
Page 94
...used does not meet the printer specifications. Replace the needed . Replace the color toner cartridge causing the streaks. The fuser is not damp. Solving print quality problems 94 Replace the fuser. Make sure the printer Paper Type setting matches the type of media being used... . Print irregularities ABCDE ABCDE ABCDE The media has absorbed moisture Make sure the media loaded in the source is worn or defective. Troubleshooting Symptom ...
...used does not meet the printer specifications. Replace the needed . Replace the color toner cartridge causing the streaks. The fuser is not damp. Solving print quality problems 94 Replace the fuser. Make sure the printer Paper Type setting matches the type of media being used... . Print irregularities ABCDE ABCDE ABCDE The media has absorbed moisture Make sure the media loaded in the source is worn or defective. Troubleshooting Symptom ...
User's Guide
Page 95
...Type setting for the tray being used . Toner specks The toner cartridges are handled. Replace the toner cartridges. Transparency print quality is poor. (Print has inappropriate light or dark spots, toner is smeared, horizontal or vertical light bands appear, or color does not ...the printer driver before sending the job to print, or return the color settings to print. Replace the toner cartridges. ABCDE ABCDE Solving print quality problems 95 Load media from the printer driver before sending the job to print, or return the color settings to utilize the...
...Type setting for the tray being used . Toner specks The toner cartridges are handled. Replace the toner cartridges. Transparency print quality is poor. (Print has inappropriate light or dark spots, toner is smeared, horizontal or vertical light bands appear, or color does not ...the printer driver before sending the job to print, or return the color settings to print. Replace the toner cartridges. ABCDE ABCDE Solving print quality problems 95 Load media from the printer driver before sending the job to print, or return the color settings to utilize the...
User's Guide
Page 96
... (Some of the print is cut off on the sides, top, or bottom of the paper.) Incorrect margins Skewed print (Print is removed from ... the size loaded. An incorrect media type is correct for the print job, or make sure the Paper Type setting is loaded in ... Auto size sensing is loaded in the tray. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause The toner cartridges are not functioning properly...Load the correct type media for the paper or specialty media being printed from the photoconductor units. Replace the toner cartridges. The photoconductor units ...
... (Some of the print is cut off on the sides, top, or bottom of the paper.) Incorrect margins Skewed print (Print is removed from ... the size loaded. An incorrect media type is correct for the print job, or make sure the Paper Type setting is loaded in ... Auto size sensing is loaded in the tray. Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause The toner cartridges are not functioning properly...Load the correct type media for the paper or specialty media being printed from the photoconductor units. Replace the toner cartridges. The photoconductor units ...
User's Guide
Page 97
The media loaded in the source is not damp. Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Cause The Paper Weight setting is damp. Solving print quality problems 97 Make sure the media loaded in the source is wrong for the type of paper or specialty media being used. Load media from a new package. Solution Change the Paper Weight setting.
The media loaded in the source is not damp. Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Cause The Paper Weight setting is damp. Solving print quality problems 97 Make sure the media loaded in the source is wrong for the type of paper or specialty media being used. Load media from a new package. Solution Change the Paper Weight setting.
User's Guide
Page 101
... tilts down when the lower door is opened when the multipurpose feeder is included in use. www.lexmark.com. It contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for common print quality problems, some of the features provided in the Quality Menu in Chooser. I need to the printer when the...
... tilts down when the lower door is opened when the multipurpose feeder is included in use. www.lexmark.com. It contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for common print quality problems, some of the features provided in the Quality Menu in Chooser. I need to the printer when the...
User's Guide
Page 146
...jammed page does not reprint 100 media falls out of standard bin 100 Paper Jam message remains after clearing jam 99 network printing problems incorrect characters printed 101 job did not print 101 option problems 500-sheet drawer 98 INA card 98 memory card 98 operating incorrectly 98 stops working 98 other...94 toner rubs off paper easily 95 toner specks 95 uneven print density 96 white or colored lines 93 printing problems 91 held jobs do not print 92 incorrect characters print 92 job didn't print 91 job prints from wrong tray 92 job prints on wrong paper or specialty media 92 large jobs do not...
...jammed page does not reprint 100 media falls out of standard bin 100 Paper Jam message remains after clearing jam 99 network printing problems incorrect characters printed 101 job did not print 101 option problems 500-sheet drawer 98 INA card 98 memory card 98 operating incorrectly 98 stops working 98 other...94 toner rubs off paper easily 95 toner specks 95 uneven print density 96 white or colored lines 93 printing problems 91 held jobs do not print 92 incorrect characters print 92 job didn't print 91 job prints from wrong tray 92 job prints on wrong paper or specialty media 92 large jobs do not...
