User's Guide
Page 5
... Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving option problems ...98 Solving media feed problems ...99 Solving network printing problems ...101 Solving other problems ...101 Solving color quality problems ...101 Frequently asked questions (FAQ) about color printing 102...
... Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products ...83 Replacing the photoconductor units ...83 Replacing the fuser ...83 Replacing the waste toner box ...printer problems ...90 Solving display problems ...91 Solving printing problems ...91 Solving print quality problems ...93 Solving option problems ...98 Solving media feed problems ...99 Solving network printing problems ...101 Solving other problems ...101 Solving color quality problems ...101 Frequently asked questions (FAQ) about color printing 102...
User's Guide
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..., dark, and dry place where they will not be touched or scratched. Keep the photoconductor units and toner cartridges readily available. Printing the Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off . 2 Press and hold and while turning the printer on the operator panel until...
..., dark, and dry place where they will not be touched or scratched. Keep the photoconductor units and toner cartridges readily available. Printing the Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off . 2 Press and hold and while turning the printer on the operator panel until...
User's Guide
Page 35
...manufacturer or vendor to high temperatures. Excessive curl can cause paper feeding problems. Curl can automatically feed paper weights from 60 to 176 g/m2 (16 to printing and can cause paper feeding or print quality issues. Storing paper unwrapped in hot, humid, cold and ... the printer helps avoid printing problems. The following paper characteristics affect print quality and reliability. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at its edges. Paper To ensure the best print quality and feed reliability,...
...manufacturer or vendor to high temperatures. Excessive curl can cause paper feeding problems. Curl can automatically feed paper weights from 60 to 176 g/m2 (16 to printing and can cause paper feeding or print quality issues. Storing paper unwrapped in hot, humid, cold and ... the printer helps avoid printing problems. The following paper characteristics affect print quality and reliability. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at its edges. Paper To ensure the best print quality and feed reliability,...
User's Guide
Page 36
...xerographic paper is very different from 100% chemically pulped wood. Media specifications Smoothness needs to be adjusted with the software application to successfully print on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured ...some cases, registration can be affected by hand. • Do not mix media sizes, weights, or types in fewer paper feeding problems and better print quality. Leave the paper in the original wrapper. Grain is usually indicated on the paper package. • Do not use new,...
...xerographic paper is very different from 100% chemically pulped wood. Media specifications Smoothness needs to be adjusted with the software application to successfully print on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured ...some cases, registration can be affected by hand. • Do not mix media sizes, weights, or types in fewer paper feeding problems and better print quality. Leave the paper in the original wrapper. Grain is usually indicated on the paper package. • Do not use new,...
User's Guide
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... to withstand temperatures of high humidity (over 60%) and the high printing temperatures may wrinkle or seal the envelopes. We recommend Lexmark part number 12A8240 for letter size transparency and Lexmark part number 12A8241 for use envelopes made from 90 g/m2 (24 ... • A combination of 180°C (356°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from MarkVision™ Professional. ...
... to withstand temperatures of high humidity (over 60%) and the high printing temperatures may wrinkle or seal the envelopes. We recommend Lexmark part number 12A8240 for letter size transparency and Lexmark part number 12A8241 for use envelopes made from 90 g/m2 (24 ... • A combination of 180°C (356°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from MarkVision™ Professional. ...
User's Guide
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...m2 (90 lb Index Bristol). • Be aware that preprinting, perforation, and creasing can print on the Lexmark Web site at www.lexmark.com/publications. For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide, available on the preferred weight... hazardous emissions when heated. Try a sample of the adhesive at www.lexmark.com/publications. Media specifications Labels The printer can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may cause labels to peel off...
...m2 (90 lb Index Bristol). • Be aware that preprinting, perforation, and creasing can print on the Lexmark Web site at www.lexmark.com/publications. For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide, available on the preferred weight... hazardous emissions when heated. Try a sample of the adhesive at www.lexmark.com/publications. Media specifications Labels The printer can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may cause labels to peel off...
User's Guide
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These help avoid media feeding problems and uneven print quality: • For best results, store media in an environment ... grain long card stock is specified by the software application. ** Measurements apply to simplex (single-sided) printing only. For information on standard and optional sources, including the media sizes available from the Paper Size menu...provide information on card stock and labels, see the Card Stock & Label Guide. For duplex (two-sided) printing, the minimum size is 40%. Preprinting introduces semi-liquid and volatile components into the printer. • The...
These help avoid media feeding problems and uneven print quality: • For best results, store media in an environment ... grain long card stock is specified by the software application. ** Measurements apply to simplex (single-sided) printing only. For information on standard and optional sources, including the media sizes available from the Paper Size menu...provide information on card stock and labels, see the Card Stock & Label Guide. For duplex (two-sided) printing, the minimum size is 40%. Preprinting introduces semi-liquid and volatile components into the printer. • The...
User's Guide
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... be sure it is satisfactory before printing the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in the Menus and Messages Guide on a sheet of paper. Refer printing problems and maintenance tasks to maintain optimum print quality. See Printing the menu settings page for each...
... be sure it is satisfactory before printing the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in the Menus and Messages Guide on a sheet of paper. Refer printing problems and maintenance tasks to maintain optimum print quality. See Printing the menu settings page for each...
User's Guide
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... maintenance items To order supplies in your printer. Replacing maintenance items as needed helps to maintain top printer performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black ...is based on the following information. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your area. Note: Several ...
... maintenance items To order supplies in your printer. Replacing maintenance items as needed helps to maintain top printer performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black ...is based on the following information. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your area. Note: Several ...
User's Guide
Page 81
.... • Dusty places. • A car for a long period of the toner cartridges. Toner cartridges must be used. Storing media These help avoid media feeding problems and uneven print quality: • For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is...
.... • Dusty places. • A car for a long period of the toner cartridges. Toner cartridges must be used. Storing media These help avoid media feeding problems and uneven print quality: • For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is...
User's Guide
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...toner cartridges. 7 Close the doors. 8 Turn the printer on page 32. 4 Locate the four printhead lenses as mentioned in Solving print quality problems in the Troubleshooting chapter. The lower door comes open longer than 10 minutes. 1 Turn the printer off. 2 Open the upper door ...84 Warning: To avoid overexposing the photoconductor units to clean a camera lens). Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as shown. Maintaining the printer To replace the transfer belt, see the illustration on . Printhead lenses 5 Clean the ...
...toner cartridges. 7 Close the doors. 8 Turn the printer on page 32. 4 Locate the four printhead lenses as mentioned in Solving print quality problems in the Troubleshooting chapter. The lower door comes open longer than 10 minutes. 1 Turn the printer off. 2 Open the upper door ...84 Warning: To avoid overexposing the photoconductor units to clean a camera lens). Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as shown. Maintaining the printer To replace the transfer belt, see the illustration on . Printhead lenses 5 Clean the ...
User's Guide
Page 91
...the settings made from the operator panel have no effect. Turn the printer off . For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. Disable the settings in the software application, the printer driver, or the printer utilities are compatible. The ...driver, the printer utilities, or the software application so the settings from the operator panel can be changed from the operator panel. Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on. before sending a ...
...the settings made from the operator panel have no effect. Turn the printer off . For technical support, contact the Lexmark Customer Support Center at http://support.lexmark.com. Disable the settings in the software application, the printer driver, or the printer utilities are compatible. The ...driver, the printer utilities, or the software application so the settings from the operator panel can be changed from the operator panel. Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on. before sending a ...
User's Guide
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... sure the Tray x Size value in the Paper X Size menu item in the job. Collate is the same for all linked trays. Solving printing problems 92 Set Page Protect to the correct position for the job media. The printer has received Delete the job. Large jobs do not... print. The job is too complex. being printed. Tray linking is in the tray. Add printer memory or an optional hard disk. The printer has insufficient memory. Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the...
... sure the Tray x Size value in the Paper X Size menu item in the job. Collate is the same for all linked trays. Solving printing problems 92 Set Page Protect to the correct position for the job media. The printer has received Delete the job. Large jobs do not... print. The job is too complex. being printed. Tray linking is in the tray. Add printer memory or an optional hard disk. The printer has insufficient memory. Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the...
User's Guide
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...the printhead or on the printer operator panel. See Cleaning the printhead lenses. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Either the toner cartridges, the photoconductor units, or the fuser are defective, or toner has accumulated... color and multiple times on . 4 Select Color Adjust from the Help menu on the printhead lens. Troubleshooting Solving print quality problems Many print quality problems can be solved by replacing a supply or maintenance item that need to be replaced. Marks occur down the page repeatedly...
...the printhead or on the printer operator panel. See Cleaning the printhead lenses. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Either the toner cartridges, the photoconductor units, or the fuser are defective, or toner has accumulated... color and multiple times on . 4 Select Color Adjust from the Help menu on the printhead lens. Troubleshooting Solving print quality problems Many print quality problems can be solved by replacing a supply or maintenance item that need to be replaced. Marks occur down the page repeatedly...
User's Guide
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... before fusing to high humidity. The media being used does not meet the printer specifications. The fuser is not damp. The toner cartridges are defective. Print irregularities ABCDE ABCDE ABCDE The media has absorbed moisture Make sure the media loaded in the source is worn or defective. The toner cartridges may... matches the type of media being used . The transfer belt is defective. Avoid textured media with rough finishes. Replace the fuser. Replace the fuser. Solving print quality problems 94
... before fusing to high humidity. The media being used does not meet the printer specifications. The fuser is not damp. The toner cartridges are defective. Print irregularities ABCDE ABCDE ABCDE The media has absorbed moisture Make sure the media loaded in the source is worn or defective. The toner cartridges may... matches the type of media being used . The transfer belt is defective. Avoid textured media with rough finishes. Replace the fuser. Replace the fuser. Solving print quality problems 94
User's Guide
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... is wrong for the type of paper or specialty media being used does not meet the printer specifications. Replace the toner cartridges. ABCDE ABCDE Solving print quality problems 95 Shake the specified toner cartridge to something other than Transparency. Replace the toner cartridges. The Paper Type setting for customer support. Change Paper...
... is wrong for the type of paper or specialty media being used does not meet the printer specifications. Replace the toner cartridges. ABCDE ABCDE Solving print quality problems 95 Shake the specified toner cartridge to something other than Transparency. Replace the toner cartridges. The Paper Type setting for customer support. Change Paper...
User's Guide
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... units. Guides in the selected tray are defective. The photoconductor units are not functioning properly. See the Setup sheet or Replacing a photoconductor unit. Solving print quality problems 96 Replace the toner cartridges. Make sure the Paper Type setting is inappropriately slanted.) Blank pages Solid color pages There could be an incorrect page...
... units. Guides in the selected tray are defective. The photoconductor units are not functioning properly. See the Setup sheet or Replacing a photoconductor unit. Solving print quality problems 96 Replace the toner cartridges. Make sure the Paper Type setting is inappropriately slanted.) Blank pages Solid color pages There could be an incorrect page...
User's Guide
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Solution Change the Paper Weight setting. Solving print quality problems 97 Load media from a new package. Cause The Paper Weight setting is not damp. Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Make sure the media loaded in the source is damp. The media loaded in the source is wrong for the type of paper or specialty media being used.
Solution Change the Paper Weight setting. Solving print quality problems 97 Load media from a new package. Cause The Paper Weight setting is not damp. Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Make sure the media loaded in the source is damp. The media loaded in the source is wrong for the type of paper or specialty media being used.
User's Guide
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Troubleshooting Solving network printing problems Problem Job did not print or incorrect characters printed. Solving other problems Problem Action I cannot find the printer escape See the Technical Reference available on the Lexmark Web site at codes. www.lexmark.com. Solving color quality problems This section helps answer some basic color-related questions and describes how some of which provides solutions for...
Troubleshooting Solving network printing problems Problem Job did not print or incorrect characters printed. Solving other problems Problem Action I cannot find the printer escape See the Technical Reference available on the Lexmark Web site at codes. www.lexmark.com. Solving color quality problems This section helps answer some basic color-related questions and describes how some of which provides solutions for...
User's Guide
Page 146
...jammed page does not reprint 100 media falls out of standard bin 100 Paper Jam message remains after clearing jam 99 network printing problems incorrect characters printed 101 job did not print 101 option problems 500-sheet drawer 98 INA card 98 memory card 98 operating incorrectly 98 stops working 98 other...94 toner rubs off paper easily 95 toner specks 95 uneven print density 96 white or colored lines 93 printing problems 91 held jobs do not print 92 incorrect characters print 92 job didn't print 91 job prints from wrong tray 92 job prints on wrong paper or specialty media 92 large jobs do not...
...jammed page does not reprint 100 media falls out of standard bin 100 Paper Jam message remains after clearing jam 99 network printing problems incorrect characters printed 101 job did not print 101 option problems 500-sheet drawer 98 INA card 98 memory card 98 operating incorrectly 98 stops working 98 other...94 toner rubs off paper easily 95 toner specks 95 uneven print density 96 white or colored lines 93 printing problems 91 held jobs do not print 92 incorrect characters print 92 job didn't print 91 job prints from wrong tray 92 job prints on wrong paper or specialty media 92 large jobs do not...