User's Reference
Page 26
... media, consider the weight, fiber content, and color. When loading paper, note the recommended print side on the Lexmark Web site at www.lexmark.com/publications. This chapter provides information to help you have chosen is paper, card stock, transparencies, labels, and envelopes... grain long paper. See Loading the trays for your printer helps you print. Check with the manufacturer or vendor to as specialty media. You must consider a number of media. Always print several samples before you avoid printing problems. The following paper characteristics affect print quality...
... media, consider the weight, fiber content, and color. When loading paper, note the recommended print side on the Lexmark Web site at www.lexmark.com/publications. This chapter provides information to help you have chosen is paper, card stock, transparencies, labels, and envelopes... grain long paper. See Loading the trays for your printer helps you print. Check with the manufacturer or vendor to as specialty media. You must consider a number of media. Always print several samples before you avoid printing problems. The following paper characteristics affect print quality...
User's Reference
Page 27
...equal to the paper properly, resulting in its original wrapper until you are recommended. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is too rough, the toner does not fuse to 90 g/m2 (24 lb bond). Leave the ...60 to 90 g/m2 (16 to printing and can cause feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. Moisture content The amount of moisture in the trays, can result in a sheet of the printer to curve at its performance. This limits the exposure of the ...
...equal to the paper properly, resulting in its original wrapper until you are recommended. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is too rough, the toner does not fuse to 90 g/m2 (24 lb bond). Leave the ...60 to 90 g/m2 (16 to printing and can cause feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. Moisture content The amount of moisture in the trays, can result in a sheet of the printer to curve at its performance. This limits the exposure of the ...
User's Reference
Page 30
...tray. Lexmark recommends Lexmark Part Number 12A5940 letter size transparency and Lexmark Part Number 12A5941 for A4 size transparency. Try a sample of any transparencies you have chosen is important when printing on letterhead. Transparencies must be set the Paper Type to Transparency from the printer...with laser printers that are able to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies when you are considering using tray 1 or tray 2 ...
...tray. Lexmark recommends Lexmark Part Number 12A5940 letter size transparency and Lexmark Part Number 12A5941 for A4 size transparency. Try a sample of any transparencies you have chosen is important when printing on letterhead. Transparencies must be set the Paper Type to Transparency from the printer...with laser printers that are able to withstand these temperatures without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies when you are considering using tray 1 or tray 2 ...
User's Reference
Page 82
... a recommended interface cable. If you are using a USB port, make sure you selected the printer driver associated with the C510. Refer to receive data. Cause Solution The printer is not Make sure Ready or Power Saver appears on the ready to the Setup Guide for ...operator panel. Solving display problems 82 Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on the operator panel. Disable the settings in the tray. Action Turn the printer off and contact the Lexmark Customer Support Center at ...
... a recommended interface cable. If you are using a USB port, make sure you selected the printer driver associated with the C510. Refer to receive data. Cause Solution The printer is not Make sure Ready or Power Saver appears on the ready to the Setup Guide for ...operator panel. Solving display problems 82 Solving printing problems Symptom Jobs do not appear, turn the printer off , wait about 10 seconds, and turn the printer on the operator panel. Disable the settings in the tray. Action Turn the printer off and contact the Lexmark Customer Support Center at ...
User's Reference
Page 83
... printer is not work. configured properly. Make sure the Tray x Size value in the Paper Size menu item in the Paper Menu is set to Off from the wrong tray or on the display, you must exit Hex Trace mode before you see Page Protect, and then press Select. Solving printing problems ...you see Setup Menu, and then press Select. The operator panel menu settings do not print. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for all linked trays. Press Menu until you see Off, and then press Select. Job prints from the Setup Menu. incompatible ...
... printer is not work. configured properly. Make sure the Tray x Size value in the Paper Size menu item in the Paper Menu is set to Off from the wrong tray or on the display, you must exit Hex Trace mode before you see Page Protect, and then press Select. Solving printing problems ...you see Setup Menu, and then press Select. The operator panel menu settings do not print. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for all linked trays. Press Menu until you see Off, and then press Select. Job prints from the Setup Menu. incompatible ...
User's Reference
Page 85
...are defective, or toner has accumulated in the printer housing near the printhead using a soft, clean lint-free cloth. Clean the printhead lens. Solving print quality problems 85 Clean any spilled toner you still have the problem, replace the fuser and the photodeveloper cartridge. Replace... the toner cartridges or fuser as needed. If paper is smeared before fusing to right) or has been superimposed over another tray. Replace the...
...are defective, or toner has accumulated in the printer housing near the printhead using a soft, clean lint-free cloth. Clean the printhead lens. Solving print quality problems 85 Clean any spilled toner you still have the problem, replace the fuser and the photodeveloper cartridge. Replace... the toner cartridges or fuser as needed. If paper is smeared before fusing to right) or has been superimposed over another tray. Replace the...
User's Reference
Page 86
..., horizontal or vertical light bands appear, or color does not project.) You are defective or have been installed in the trays is too light. Solving print quality problems 86 Load paper from a new package. Replace the needed toner cartridge. The toner cartridges are using paper that do not... print quality is poor (Print has inappropriate light or dark spots, toner is set to something other than one printer. Toner is worn or defective. Call for the tray you load in more than Transparency. Avoid textured paper with rough finishes. You are using paper that does not ...
..., horizontal or vertical light bands appear, or color does not project.) You are defective or have been installed in the trays is too light. Solving print quality problems 86 Load paper from a new package. Replace the needed toner cartridge. The toner cartridges are using paper that do not... print quality is poor (Print has inappropriate light or dark spots, toner is set to something other than one printer. Toner is worn or defective. Call for the tray you load in more than Transparency. Avoid textured paper with rough finishes. You are using paper that does not ...
User's Reference
Page 87
...and the photodeveloper cartridge. Ghost images The photodeveloper cartridge is worn or defective. Call for the size loaded. Change Paper Weight from the printer driver before sending the job to the proper set for a different size paper positions for service. The fuser is not functioning properly....the sheets. Gray background ABCDE The Toner Darkness setting is loaded in the tray. Make sure the Paper Type setting is wrong for the paper or specialty media you are using . Solving print quality problems 87 than what is too dark. Replace the fuser. The Paper Weight...
...and the photodeveloper cartridge. Ghost images The photodeveloper cartridge is worn or defective. Call for the size loaded. Change Paper Weight from the printer driver before sending the job to the proper set for a different size paper positions for service. The fuser is not functioning properly....the sheets. Gray background ABCDE The Toner Darkness setting is loaded in the tray. Make sure the Paper Type setting is wrong for the paper or specialty media you are using . Solving print quality problems 87 than what is too dark. Replace the fuser. The Paper Weight...
User's Reference
Page 88
... Solving print quality problems on adjusting the margins for the paper size loaded in nature. Solid color pages The toner cartridges are defective or empty. Your printer requires servicing. specialty media you are using . Refer to create yellow light. Blank pages An incorrect media type is loaded in the tray being printed from...
... Solving print quality problems on adjusting the margins for the paper size loaded in nature. Solid color pages The toner cartridges are defective or empty. Your printer requires servicing. specialty media you are using . Refer to create yellow light. Blank pages An incorrect media type is loaded in the tray being printed from...
User's Reference
Page 93
...Menu is Load the correct type media for more information. The printer resumes printing. Set Jam Recovery to high humidity. loaded in the tray being printed change the Paper Type on the operator panel from the...path, or you did not open the door indicated by the load line on our Lexmark Web site at www.lexmark.com for jams in its original wrapper until you clear the jam. Refer to .... The page that jammed Jam Recovery in the selected tray are using paper that can help prevent jams from a fresh package. Solving media feed problems 93 moisture due to Auto or On. you load ...
...Menu is Load the correct type media for more information. The printer resumes printing. Set Jam Recovery to high humidity. loaded in the tray being printed change the Paper Type on the operator panel from the...path, or you did not open the door indicated by the load line on our Lexmark Web site at www.lexmark.com for jams in its original wrapper until you clear the jam. Refer to .... The page that jammed Jam Recovery in the selected tray are using paper that can help prevent jams from a fresh package. Solving media feed problems 93 moisture due to Auto or On. you load ...
User's Reference
Page 137
... instructions, see Printing the Print Quality Test Pages. No selections exist for the Insert Tray message to appear on the operator panel once a tray is removed from the printer or support unit. x represents the number of the trays, such as you . Specifies the number of 1, 2, or 3 is the default...one could be the default. Menu Item Auto Size Sense Prt Quality Pgs Tray Insert Msg Purpose Values To set of menus, settings, and operations which help isolate print quality problems by any of the tray. Config Menu 137 Tray1 Auto Size Auto Off Sets auto size sensing on...
... instructions, see Printing the Print Quality Test Pages. No selections exist for the Insert Tray message to appear on the operator panel once a tray is removed from the printer or support unit. x represents the number of the trays, such as you . Specifies the number of 1, 2, or 3 is the default...one could be the default. Menu Item Auto Size Sense Prt Quality Pgs Tray Insert Msg Purpose Values To set of menus, settings, and operations which help isolate print quality problems by any of the tray. Config Menu 137 Tray1 Auto Size Auto Off Sets auto size sensing on...
User's Reference
Page 142
...pages (all page 1's, all the quick reference pages at once. Provides helpful information about how to pack the printer before moving it. Values None* Between Copies Between Jobs Between Pages Separator Source To specify the paper source ...that holds separator sheets. Inserts a blank sheet between each copy of a job. Provides information about how to load trays, printing on ). Inserts a blank sheet between each page of a job. Inserts a blank sheet between jobs. This is...to get the best color performance. Provides details about print quality problems and solutions.
...pages (all page 1's, all the quick reference pages at once. Provides helpful information about how to pack the printer before moving it. Values None* Between Copies Between Jobs Between Pages Separator Source To specify the paper source ...that holds separator sheets. Inserts a blank sheet between each copy of a job. Provides information about how to load trays, printing on ). Inserts a blank sheet between each page of a job. Inserts a blank sheet between jobs. This is...to get the best color performance. Provides details about print quality problems and solutions.
User's Reference
Page 172
... clear the message and continue printing on the hard disk. The printer is loaded in the tray specified. 9 Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you can do Wait for the message to clear. This topic ...provides a list of the requested size and type in the specified tray or defined by the Paper Size or Paper ...
... clear the message and continue printing on the hard disk. The printer is loaded in the tray specified. 9 Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you can do Wait for the message to clear. This topic ...provides a list of the requested size and type in the specified tray or defined by the Paper Size or Paper ...
User's Reference
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... Fonts (Utilities Menu) 171 print job canceling 143 from printer operator panel 22 from Windows desktop 23 from Windows Macintosh computer 23 from trays 39 Print Quality Test Pages 25 sending a job 20 Printing Guide (Help Menu) 142 problems basic 81 calling for service 94 color quality 88 dark ... 94 options 530-sheet drawer 92 193 Retry? 111 printer testing Hex Trace mode 171 print defaults 171 print hardware statistics 171 printer, resetting 145 printhead lens, cleaning 78 printing confidential job 21 directory list 24 duplex from trays 39 font sample list 24 font samples 24 menus settings...
... Fonts (Utilities Menu) 171 print job canceling 143 from printer operator panel 22 from Windows desktop 23 from Windows Macintosh computer 23 from trays 39 Print Quality Test Pages 25 sending a job 20 Printing Guide (Help Menu) 142 problems basic 81 calling for service 94 color quality 88 dark ... 94 options 530-sheet drawer 92 193 Retry? 111 printer testing Hex Trace mode 171 print defaults 171 print hardware statistics 171 printer, resetting 145 printhead lens, cleaning 78 printing confidential job 21 directory list 24 duplex from trays 39 font sample list 24 font samples 24 menus settings...
User's Reference
Page 194
Index problems (continued) options (continued) duplex unit 92 INA card 92 memory card 92 operating incorrectly 92 stops working 92 other access to updated printer driver 94 access to updated utilities 94 attaching a serial cable 94 cannot find printer escape codes 94 print quality 84 blank pages 88 clipped images 87... job prints on wrong paper or specialty media 83 large jobs do not collate 84 print time seems long 83 tray linking does not work 83 unexpected page breaks 84 unresponsive printer 81 Protocol (Parallel Menu) 150 Prt Quality Pgs (Config Menu) 137 Prt Quality Pgs (Utilities Menu) 171...
Index problems (continued) options (continued) duplex unit 92 INA card 92 memory card 92 operating incorrectly 92 stops working 92 other access to updated printer driver 94 access to updated utilities 94 attaching a serial cable 94 cannot find printer escape codes 94 print quality 84 blank pages 88 clipped images 87... job prints on wrong paper or specialty media 83 large jobs do not collate 84 print time seems long 83 tray linking does not work 83 unexpected page breaks 84 unresponsive printer 81 Protocol (Parallel Menu) 150 Prt Quality Pgs (Config Menu) 137 Prt Quality Pgs (Utilities Menu) 171...
User's Reference
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... 65 storing 64 toner cartridges, storing 64 Toner Darkness (Color Menu) 137 Tray Insert Msg (Config Menu) 137 tray linking 38 Tray Renumber (PCL Emul Menu) 152 trays optional 250-sheet legal size tray 41 optional 530-sheet tray 41 standard tray 41 troubleshooting basic printer problems 81 calling for service 94 clearing operator panel error messages 130 color...
... 65 storing 64 toner cartridges, storing 64 Toner Darkness (Color Menu) 137 Tray Insert Msg (Config Menu) 137 tray linking 38 Tray Renumber (PCL Emul Menu) 152 trays optional 250-sheet legal size tray 41 optional 530-sheet tray 41 standard tray 41 troubleshooting basic printer problems 81 calling for service 94 clearing operator panel error messages 130 color...
User's Reference
Page 197
... easily 87 toner speaks 86 uneven print density 87 white or colored lines 85 printer settings 129 printing problems 82 held jobs do not print 83 incorrect characters print 83 job didn't print 82 job prints from wrong tray 83 job prints on wrong paper or specialty media 83 large jobs do not... collate 84 print time seems long 83 tray linking does not work 83 unexpected page breaks 84 stopping printer...
... easily 87 toner speaks 86 uneven print density 87 white or colored lines 85 printer settings 129 printing problems 82 held jobs do not print 83 incorrect characters print 83 job didn't print 82 job prints from wrong tray 83 job prints on wrong paper or specialty media 83 large jobs do not... collate 84 print time seems long 83 tray linking does not work 83 unexpected page breaks 84 stopping printer...
Service Manual
Page 87
... service check" on page 2-75. If problem persists, go to printer. Open and reclose top cover. Open and reclose front cover. Ensure tray contains proper type and size of the tray, movement as you change to "Cover open . If problem persists, go to various paper sizes. Duplex...service check" on page 2-75. If problem persists, go to "Cover open . Operator messages 5021-0XX Message Description Action Change Tray Close Duplex Door Close Front Cover Printer is requesting different media than what is loaded in specified tray or defined by paper size or paper type...
... service check" on page 2-75. If problem persists, go to printer. Open and reclose top cover. Open and reclose front cover. Ensure tray contains proper type and size of the tray, movement as you change to "Cover open . If problem persists, go to various paper sizes. Duplex...service check" on page 2-75. If problem persists, go to "Cover open . Operator messages 5021-0XX Message Description Action Change Tray Close Duplex Door Close Front Cover Printer is requesting different media than what is loaded in specified tray or defined by paper size or paper type...
Service Manual
Page 91
.... If message persists, go to "Incorrect media service check" on page 2-78. If problem persists, go to "Missing toner cartridge service check" on page 2-81. Printer automatically clears message and continues printing job. Printer has detected a mismatch in printer. Remove paper tray. Specified cartridge (Cyan, Magenta, Yellow, or Black) is either missing or not fully...
.... If message persists, go to "Incorrect media service check" on page 2-78. If problem persists, go to "Missing toner cartridge service check" on page 2-81. Printer automatically clears message and continues printing job. Printer has detected a mismatch in printer. Remove paper tray. Specified cartridge (Cyan, Magenta, Yellow, or Black) is either missing or not fully...
Service Manual
Page 104
.... 5021-0XX Symptom The transfer roll is not transferring images or does not turn No power Waste toner feed problems Fans not working or making noise Print/image problems Printer does not stop when exit tray is full Photodeveloper cartridge does not rotate or makes noise Wrong color print Action See "White band service...
.... 5021-0XX Symptom The transfer roll is not transferring images or does not turn No power Waste toner feed problems Fans not working or making noise Print/image problems Printer does not stop when exit tray is full Photodeveloper cartridge does not rotate or makes noise Wrong color print Action See "White band service...