Troubleshooting Guide
Page 1
... Server 2003, or Windows Vista compatible printer software. 1 Cause Solution Internal print server is not set up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other...information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. Free up properly or is secure. Lexmark™ C53x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer. • If you are using a USB port, make...
... Server 2003, or Windows Vista compatible printer software. 1 Cause Solution Internal print server is not set up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other...information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. Free up properly or is secure. Lexmark™ C53x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer. • If you are using a USB port, make...
Troubleshooting Guide
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...5 After the print quality test pages print, press until Exit Config Menu appears, and then press . For more information about installing supplies, see "Adjusting the color alignment" on . and while 3 Release both buttons when Performing Self Test appears. Printing Quality Test Pages appears, and then the ... Pgs appears, and then press . Page that jammed does not reprint after you clear the jam Cause Solution Jam Recovery in .). The printer performs its power-on sequence, and then CONFIG MENU appears. 4 Press until On or Auto appears, and then press . Replace the...
...5 After the print quality test pages print, press until Exit Config Menu appears, and then press . For more information about installing supplies, see "Adjusting the color alignment" on . and while 3 Release both buttons when Performing Self Test appears. Printing Quality Test Pages appears, and then the ... Pgs appears, and then press . Page that jammed does not reprint after you clear the jam Cause Solution Jam Recovery in .). The printer performs its power-on sequence, and then CONFIG MENU appears. 4 Press until On or Auto appears, and then press . Replace the...
User's Guide
Page 2
...or cabling connections, such as the power supply cord or telephone, during a lightning storm. This product uses a laser. This product uses a printing process that discusses the guidelines for the use of other devices attached to the printer, turn the printer off as well and unplug any other .... Use the handholds on the sides of the printer to meet strict global safety standards with the use of specific Lexmark components. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the printer off , and unplug the power cord before touching...
...or cabling connections, such as the power supply cord or telephone, during a lightning storm. This product uses a laser. This product uses a printing process that discusses the guidelines for the use of other devices attached to the printer, turn the printer off as well and unplug any other .... Use the handholds on the sides of the printer to meet strict global safety standards with the use of specific Lexmark components. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the printer off , and unplug the power cord before touching...
User's Guide
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...Supported paper sizes...41 Support for paper types ...43 Paper types and weights ...43 Paper capacities ...44 Printing...45 Installing printer software...45 Printing a document from Windows 45 Printing a document from a Macintosh computer 45 Printing confidential and other held jobs... from a Macintosh computer 50 Printing only black text and graphics 50 Configuring the printer for black-only printing 51 Removing the color supplies ...51 Configuring the printer for color printing and replacing the color supplies 54 Canceling a print job...55 Canceling a print job from the control panel ...
...Supported paper sizes...41 Support for paper types ...43 Paper types and weights ...43 Paper capacities ...44 Printing...45 Installing printer software...45 Printing a document from Windows 45 Printing a document from a Macintosh computer 45 Printing confidential and other held jobs... from a Macintosh computer 50 Printing only black text and graphics 50 Configuring the printer for black-only printing 51 Removing the color supplies ...51 Configuring the printer for color printing and replacing the color supplies 54 Canceling a print job...55 Canceling a print job from the control panel ...
User's Guide
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... jams in the multipurpose feeder 67 Clearing jams in the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73...
... jams in the multipurpose feeder 67 Clearing jams in the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73...
User's Guide
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... 2 Select Description The display shows messages and pictures that rolls to scroll through menu lists. Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 These screens are only available when the printer is needed. Press or to another screen. 4 Indicator light 5 Stop Indicates the...
... 2 Select Description The display shows messages and pictures that rolls to scroll through menu lists. Stops all printer activity A list of the printer, such as Ready. • Supplies messages-Provide information about the printer 11 These screens are only available when the printer is needed. Press or to another screen. 4 Indicator light 5 Stop Indicates the...
User's Guide
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...and a pound button Menus list A number of menus are available to make it easy for you to the printer. Note: Some menu items may not be available based on the printer model or the options installed. Control panel item 7 Back Description Returns the display to the previous screen 8... USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt ...
...and a pound button Menus list A number of menus are available to make it easy for you to the printer. Note: Some menu items may not be available based on the printer model or the options installed. Control panel item 7 Back Description Returns the display to the previous screen 8... USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt ...
User's Guide
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Security Max Invalid PIN Job Expiration Network/Ports TCP/IP IPv6 Wireless Standard Network Network Standard USB USB NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer 13
Security Max Invalid PIN Job Expiration Network/Ports TCP/IP IPv6 Wireless Standard Network Network Standard USB USB NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer 13
User's Guide
Page 50
... quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for an extended period, set the printer to Color Lock Out mode, and remove and store the color printing supplies. The print quality test pages print.... 5 Press until Prt Quality Pgs appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready...
... quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for an extended period, set the printer to Color Lock Out mode, and remove and store the color printing supplies. The print quality test pages print.... 5 Press until Prt Quality Pgs appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready...
User's Guide
Page 51
...be touched or scratched. Removing the color supplies Warning: Do not touch the shiny photoconductor drums. 1 Grasp the handhold. Configuring the printer for black-only printing 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when... the clock appears, and wait for CONFIG MENU to appear. 4 Press until Color Lock Out appears, and then press . 5 Press until Remove all color supplies appears. Printing 51 Submitting Selection appears. 6 Press...
...be touched or scratched. Removing the color supplies Warning: Do not touch the shiny photoconductor drums. 1 Grasp the handhold. Configuring the printer for black-only printing 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when... the clock appears, and wait for CONFIG MENU to appear. 4 Press until Color Lock Out appears, and then press . 5 Press until Remove all color supplies appears. Printing 51 Submitting Selection appears. 6 Press...
User's Guide
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10 Close the upper door. Match the residue to appear. Printing 54 Locate the color residue on the transfer belt. 4 Press until Color Lock Out appears, and then press . Configuring the printer for color printing and replacing the color supplies To return to color printing, complete the following steps: 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to the color label on the clear end of each photoconductor.
10 Close the upper door. Match the residue to appear. Printing 54 Locate the color residue on the transfer belt. 4 Press until Color Lock Out appears, and then press . Configuring the printer for color printing and replacing the color supplies To return to color printing, complete the following steps: 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to the color label on the clear end of each photoconductor.
User's Guide
Page 55
...reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select the job to the job you may see any of the taskbar. 1 Double-click ...the printer icon. Printing 55 Note: Once a print job is formatting or already printing, and Cancel...press . Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the printer window. 2 Select a job to cancel a print job from the control panel or from the control panel...
...reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select the job to the job you may see any of the taskbar. 1 Double-click ...the printer icon. Printing 55 Note: Once a print job is formatting or already printing, and Cancel...press . Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the printer window. 2 Select a job to cancel a print job from the control panel or from the control panel...
User's Guide
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... jammed under the fuser or the fuser cover, 201.xx Paper Jam appears. Wait for more information, see "Removing the color supplies" on page 51). CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. If the paper is jammed under the photoconductors...
... jammed under the fuser or the fuser cover, 201.xx Paper Jam appears. Wait for more information, see "Removing the color supplies" on page 51). CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. If the paper is jammed under the photoconductors...
User's Guide
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...Color Alignment appears, and then press . 5 Press again to maintain optimum print quality. Conserving supplies There are some settings that you can change from the control panel that will help you are required to print the alignment page. If you can check the status of printer supplies... anytime using: • The control panel menus-See the Menus and Messages Guide for the printer supplies. Do not expose supplies to print several copies, you need to : • Direct sunlight •...
...Color Alignment appears, and then press . 5 Press again to maintain optimum print quality. Conserving supplies There are some settings that you can change from the control panel that will help you are required to print the alignment page. If you can check the status of printer supplies... anytime using: • The control panel menus-See the Menus and Messages Guide for the printer supplies. Do not expose supplies to print several copies, you need to : • Direct sunlight •...
User's Guide
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... lenses Clean the printhead lenses if you purchased the printer. For more information, see "Removing the color supplies" on page 87. Maintaining the printer 70 Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place you encounter print quality ... . Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure. 3 Locate the four printhead lenses...
... lenses Clean the printhead lenses if you purchased the printer. For more information, see "Removing the color supplies" on page 87. Maintaining the printer 70 Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place you encounter print quality ... . Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure. 3 Locate the four printhead lenses...
User's Guide
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... C534 Yellow High Yield Return Program C5240YH Toner Cartridge C532, C534 Black High Yield Return Program Toner Cartridge C5240KH C534 Maintaining the printer 71 Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low... appears on letter- The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the life of the specified cartridge: 1...
... C534 Yellow High Yield Return Program C5240YH Toner Cartridge C532, C534 Black High Yield Return Program Toner Cartridge C5240KH C534 Maintaining the printer 71 Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low... appears on letter- The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the life of the specified cartridge: 1...
User's Guide
Page 82
... any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. • The printer is turned on. • The printer cable is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Solution 1 Open the ...printer and a properly grounded electrical outlet. • The electrical outlet is not turned off , wait about reading USB drive appears USB device may not be supported. This often fixes the problem. For information regarding tested and approved USB flash memory devices, see the Lexmark...
... any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. • The printer is turned on. • The printer cable is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Solution 1 Open the ...printer and a properly grounded electrical outlet. • The electrical outlet is not turned off , wait about reading USB drive appears USB device may not be supported. This often fixes the problem. For information regarding tested and approved USB flash memory devices, see the Lexmark...
User's Guide
Page 88
...see the User's Guide on sequence, and then CONFIG MENU appears. 4 Press until Color Alignment appears, and then press . 5 Press again to align sets A through L. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Submitting Selection appears. 9 Repeat steps 6 through 8... the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.). For more information about installing supplies, see "Adjusting the color alignment" on . 3 Release both buttons when Performing Self Test appears. ...
...see the User's Guide on sequence, and then CONFIG MENU appears. 4 Press until Color Alignment appears, and then press . 5 Press again to align sets A through L. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Submitting Selection appears. 9 Repeat steps 6 through 8... the page repeatedly in all Replace the fuser if the defects occur every colors, the fuser may be defective. 116.2 mm (4.58 in.). For more information about installing supplies, see "Adjusting the color alignment" on . 3 Release both buttons when Performing Self Test appears. ...
User's Guide
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...the information herein; therefore, this statement may be used instead. In the United Kingdom and Eire, send to you supply in the United States and/or other countries. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this...are trademarks of the information you . Changes are periodically made at any time. these available in all countries in its printer products. Trademarks Lexmark and Lexmark with other trademarks are the property of the Hewlett-Packard Company. PrintCryption is a registered trademark of their respective owners. ...
...the information herein; therefore, this statement may be used instead. In the United Kingdom and Eire, send to you supply in the United States and/or other countries. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this...are trademarks of the information you . Changes are periodically made at any time. these available in all countries in its printer products. Trademarks Lexmark and Lexmark with other trademarks are the property of the Hewlett-Packard Company. PrintCryption is a registered trademark of their respective owners. ...
User's Guide
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... print job. 120 W Power Saver The product is in the wavelength of the product. The laser system and printer are not considered to be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of 770...-795 nanometers. Class I laser products are designed so there is never any human access to laser radiation above a Class I level...
... print job. 120 W Power Saver The product is in the wavelength of the product. The laser system and printer are not considered to be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of 770...-795 nanometers. Class I laser products are designed so there is never any human access to laser radiation above a Class I level...