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Standard Bin 3-15 Output Bin Feed Test 3-15 Output Bin Sensor Test 3-16 Output Bin X Sensor Test 3-16 Base Sensor Test 3-17 Print Registration 3-18 Printer Setup 3-19 Setting the Page Count 3-19 Viewing the Permanent Page Count 3-19 Maintenance Page Count (2420/2450/2455/3455) . . . . . 3-20 Setting Configuration ID 3-20 ...
Standard Bin 3-15 Output Bin Feed Test 3-15 Output Bin Sensor Test 3-16 Output Bin X Sensor Test 3-16 Base Sensor Test 3-17 Print Registration 3-18 Printer Setup 3-19 Setting the Page Count 3-19 Viewing the Permanent Page Count 3-19 Maintenance Page Count (2420/2450/2455/3455) . . . . . 3-20 Setting Configuration ID 3-20 ...
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4059-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label ix 4059 Service Manual
4059-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label ix 4059 Service Manual
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... to prevent problems and maintain performance. • "Parts Catalog" contains illustrations and part numbers for making printer adjustments and removing and installing FRUs. • "Connector Locations" uses illustrations to identify the major components and test points on ...divided into the following chapters: • "General Information" contains a general description of the printer, options, and the maintenance approach used to locate or repeat symptoms of printer problems. Printer operation information is provided to enhance the tests and checks. • "Repair Information" provides...
... to prevent problems and maintain performance. • "Parts Catalog" contains illustrations and part numbers for making printer adjustments and removing and installing FRUs. • "Connector Locations" uses illustrations to identify the major components and test points on ...divided into the following chapters: • "General Information" contains a general description of the printer, options, and the maintenance approach used to locate or repeat symptoms of printer problems. Printer operation information is provided to enhance the tests and checks. • "Repair Information" provides...
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Optra S Model 1250 (4059-121) 1255 (4059-125) 1-1 4059 Service Manual General Information The Optra™ S Laser Printers are letter quality page printers designed to attach to IBM-compatible PC's and to most computer networks. The printer is available in eleven models. 4059-XXX 1.
Optra S Model 1250 (4059-121) 1255 (4059-125) 1-1 4059 Service Manual General Information The Optra™ S Laser Printers are letter quality page printers designed to attach to IBM-compatible PC's and to most computer networks. The printer is available in eleven models. 4059-XXX 1.
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..., user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and repair the failure. Tools Required For Service Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver 7.0 mm nut driver 5.5 mm wrench Needlenose pliers Diagonal pliers...
..., user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. After you to determine the printer problem and repair the failure. Tools Required For Service Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver 7.0 mm nut driver 5.5 mm wrench Needlenose pliers Diagonal pliers...
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...user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary to the printer. Service error codes are indicated by a three digit error code. If a user status message is displayed, go to the "Symptom Tables" on... Codes" on page 2-25. Make sure your symptom and take the indicated action for personal safety and to prevent damage to repair a malfunctioning printer. User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-12. If a service error...
...user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary to the printer. Service error codes are indicated by a three digit error code. If a user status message is displayed, go to the "Symptom Tables" on... Codes" on page 2-25. Make sure your symptom and take the indicated action for personal safety and to prevent damage to repair a malfunctioning printer. User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-12. If a service error...
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4059-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Replace the engine board. 902 General These errors indicate an unrecoverable engine software Engine Software error. Error Code ...
4059-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Replace the engine board. 902 General These errors indicate an unrecoverable engine software Engine Software error. Error Code ...
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... transfer roll area. Go to the "Cold Fuser Service Check" on page 2-105. 920 Fuser Error Indicates that should be installed. 927 Fan Stalled Indicates a printer fan stalled. Go to the "Transfer Roll Service Check" on page 2-48. 923 Fuser Error Fuser is too hot during printing or when... detected that the fuser is idle. Go to the "Cold Fuser Service Check" on page 2-58. 912 DC pick motor below standby temperature when the printer is missing or disconnected. 4059-XXX Error Code Action 910 DC Pick Motor DC Pick Motor Stall 911 DC Pick Motor Excessive PWM Error Codes...
... transfer roll area. Go to the "Cold Fuser Service Check" on page 2-105. 920 Fuser Error Indicates that should be installed. 927 Fan Stalled Indicates a printer fan stalled. Go to the "Transfer Roll Service Check" on page 2-48. 923 Fuser Error Fuser is too hot during printing or when... detected that the fuser is idle. Go to the "Cold Fuser Service Check" on page 2-58. 912 DC pick motor below standby temperature when the printer is missing or disconnected. 4059-XXX Error Code Action 910 DC Pick Motor DC Pick Motor Stall 911 DC Pick Motor Excessive PWM Error Codes...
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... should fix this does not fix the 2 is installed in the specified slot. Go to allow the servicer a method of engine code existing in the printer. Bad checksum while programming Network Card x. If this error. 4059-XXX Error Code Action 956 Configuration ID Indicates a problem with it. 978 - Controller software detects...
... should fix this does not fix the 2 is installed in the specified slot. Go to allow the servicer a method of engine code existing in the printer. Bad checksum while programming Network Card x. If this error. 4059-XXX Error Code Action 956 Configuration ID Indicates a problem with it. 978 - Controller software detects...
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... device, but the device is an example of the following is unable to identify the exact component failure. Note: can be one of how the printer displays a duplex unit sub error code. The following : duplex, tray x (1,2,3,4 or 5), envelope feeder or output bin x(1,2 or 3). Sub Error Codes For ...9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. 4059-XXX Error Code 982 Comm 983 984 990 991 Card Action Communications error detected by the specified device.
... device, but the device is an example of the following is unable to identify the exact component failure. Note: can be one of how the printer displays a duplex unit sub error code. The following : duplex, tray x (1,2,3,4 or 5), envelope feeder or output bin x(1,2 or 3). Sub Error Codes For ...9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. 4059-XXX Error Code 982 Comm 983 984 990 991 Card Action Communications error detected by the specified device.
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...the input sensor flag. The following table displays status bytes 1, 2 and 3. This error is generated whenever media is not activated by a sheet of the printer. Diagnostic Information 2-8 Paper Tray 4 pass thru sensor is not activated by a sheet of paper. 84 xx 0A 84 xx 0B 84 xx 0C Paper... 3 pass thru sensor is not activated by a sheet of paper is ready to complete a pass through the printer and the second sheet is in the base printer. 4059-XXX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for each area of paper. The media...
...the input sensor flag. The following table displays status bytes 1, 2 and 3. This error is generated whenever media is not activated by a sheet of the printer. Diagnostic Information 2-8 Paper Tray 4 pass thru sensor is not activated by a sheet of paper. 84 xx 0A 84 xx 0B 84 xx 0C Paper... 3 pass thru sensor is not activated by a sheet of paper is ready to complete a pass through the printer and the second sheet is in the base printer. 4059-XXX Base Printer Sub Error Codes Each status byte has a different level of troubleshooting value for each area of paper. The media...
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... - Halted Envelope Feeder The envelope feeder failed to stop. The D.C. The trailing edge of the sheet of Envelope feeder Printer failed POST - Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to help isolate a failing part or assembly... contained in the following table. The motor failed to feed, envelope jam. The duplex option system board never received media notification from the printer. Homing of paper never cleared the input sensor. Diagnostic Information 2-10 motor failed to the engine by the duplex system card. No problem...
... - Halted Envelope Feeder The envelope feeder failed to stop. The D.C. The trailing edge of the sheet of Envelope feeder Printer failed POST - Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to help isolate a failing part or assembly... contained in the following table. The motor failed to feed, envelope jam. The duplex option system board never received media notification from the printer. Homing of paper never cleared the input sensor. Diagnostic Information 2-10 motor failed to the engine by the duplex system card. No problem...
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... IR clear during POST. 2-11 4059 Service Manual There is paper left in the duplex option. Note: This error is paper left in fact the printer has not sent a command to the duplex unit. There is the most common due to the long length of paper to send a sheet of the...
... IR clear during POST. 2-11 4059 Service Manual There is paper left in the duplex option. Note: This error is paper left in fact the printer has not sent a command to the duplex unit. There is the most common due to the long length of paper to send a sheet of the...
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... flushing corrupted print data and the current print job is processing data. Press Select to Ready. The printer is displayed. The Not Ready message is busy receiving or processing data, or printing data. No more data is displayed. Press Stop to receive... and process data. No button actions are possible while this message is processed, but the printer processes all paper currently in the printer paper path. 4059-XXX User Status Messages User Status Message Ready Ready/Hex Busy Flushing Buffer Status Action The...
... flushing corrupted print data and the current print job is processing data. Press Select to Ready. The printer is displayed. The Not Ready message is busy receiving or processing data, or printing data. No more data is displayed. Press Stop to receive... and process data. No button actions are possible while this message is processed, but the printer processes all paper currently in the printer paper path. 4059-XXX User Status Messages User Status Message Ready Ready/Hex Busy Flushing Buffer Status Action The...
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...The Not Ready message is selected from the menu. 4059-XXX User Status Message Printing Menu Settings Printing Directory List Status Action The printer is processing or printing a list of current settings menus because Print Menu Settings is displayed. Press Stop to take the... Not Ready message is selected from the menu. A directory of the display. Press Menu> or until Reset Printer is on the second line of Ready. Press Menu> or until Reset Printer is on the second line of the flash and disk contents is processing or printing because Print Directory is...
...The Not Ready message is selected from the menu. 4059-XXX User Status Message Printing Menu Settings Printing Directory List Status Action The printer is processing or printing a list of current settings menus because Print Menu Settings is displayed. Press Stop to take the... Not Ready message is selected from the menu. A directory of the display. Press Menu> or until Reset Printer is on the second line of Ready. Press Menu> or until Reset Printer is on the second line of the flash and disk contents is processing or printing because Print Directory is...
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... written to flash memory. The disk is displayed. No button actions are being formatted. This message displays when Menu> or or until Reset Printer is displayed. Do not perform any print jobs in the Not Ready State, which means fonts or macros are possible while this message is ...being formatted. No button actions are complete, the printer returns to Ready. When the tests are possible while this message is on the second line of start-up tests after it is restoring...
... written to flash memory. The disk is displayed. No button actions are being formatted. This message displays when Menu> or or until Reset Printer is displayed. Do not perform any print jobs in the Not Ready State, which means fonts or macros are possible while this message is ...being formatted. No button actions are complete, the printer returns to Ready. When the tests are possible while this message is on the second line of start-up tests after it is restoring...
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No button actions are being written to disk at the same time, the Program Flash message is displayed. 4059-XXX User Status Message Programming Disk (Do Not Power Off) Menus Disabled Activating Menu Changes Status Action The disk is being programmed, which means fonts or macros are possible while this message is displayed. Note: If information is written to flash memory and to disk. This occurs when Menu> or The printer menus have been disabled.
No button actions are being written to disk at the same time, the Program Flash message is displayed. 4059-XXX User Status Message Programming Disk (Do Not Power Off) Menus Disabled Activating Menu Changes Status Action The disk is being programmed, which means fonts or macros are possible while this message is displayed. Note: If information is written to flash memory and to disk. This occurs when Menu> or The printer menus have been disabled.
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... and remove the print cartridge to access the jam area. 230 Paper Jam Check Duplex The paper is jammed at the printer Input Sensor. Open the printer rear door to access the jam area. 202 Paper Jam Open Rear Door Paper is most likely jammed in the envelope feeder... Check". Try opening Tray X. Diagnostic Information 2-16 Check Envelope Feeder 27X Paper Jam Check Output Bin X Paper is jammed at the printer exit sensor. Open the printer's upper front door and remove the print cartridge to access the jam. 24X Paper Jam Check Tray X Paper is jammed between the...
... and remove the print cartridge to access the jam area. 230 Paper Jam Check Duplex The paper is jammed at the printer Input Sensor. Open the printer rear door to access the jam area. 202 Paper Jam Open Rear Door Paper is most likely jammed in the envelope feeder... Check". Try opening Tray X. Diagnostic Information 2-16 Check Envelope Feeder 27X Paper Jam Check Output Bin X Paper is jammed at the printer exit sensor. Open the printer's upper front door and remove the print cartridge to access the jam. 24X Paper Jam Check Tray X Paper is jammed between the...
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... a good print cartridge is inserted. Try another model 3455 print cartridge. Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to determine if the print cartridge is defective. Make sure the Paper Size setting is correct for the size paper...ID is being used. 2-17 4059 Service Manual Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to determine if the print cartridge is supported. The printer determines the paper length is too short to "Smart Cartridge Service Check" on a model 3455...
... a good print cartridge is inserted. Try another model 3455 print cartridge. Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to determine if the print cartridge is defective. Make sure the Paper Size setting is correct for the size paper...ID is being used. 2-17 4059 Service Manual Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to determine if the print cartridge is supported. The printer determines the paper length is too short to "Smart Cartridge Service Check" on a model 3455...
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... Full This message is displayed when there is not enough free space in order to print. 51 Defective Flash This message is displayed when the printer detects a defective flash. Flash operations are not resolution reduced. Note: 1200 dpi pages are not allowed until the flash is formatted. 54 Standard ...Serial Error This error is displayed when a serial error (framing or parity) is displayed when the printer detects an unformatted flash at power on . If a 1200 dpi job runs out of the page has been reduced from 600 dpi to 300 dpi...
... Full This message is displayed when there is not enough free space in order to print. 51 Defective Flash This message is displayed when the printer detects a defective flash. Flash operations are not resolution reduced. Note: 1200 dpi pages are not allowed until the flash is formatted. 54 Standard ...Serial Error This error is displayed when a serial error (framing or parity) is displayed when the printer detects an unformatted flash at power on . If a 1200 dpi job runs out of the page has been reduced from 600 dpi to 300 dpi...