Service Manual
Page 32
... in the following order: controller board engine board interconnect board Note: The controller software also can cause a 939 error code. Check each board for software support. 941 Controller Code CRC Replace the controller board. 941 Controller Font CRC Replace the controller board. 943 Controller Font Version Indicates that the controller code...
... in the following order: controller board engine board interconnect board Note: The controller software also can cause a 939 error code. Check each board for software support. 941 Controller Code CRC Replace the controller board. 941 Controller Font CRC Replace the controller board. 943 Controller Font Version Indicates that the controller code...
Service Manual
Page 44
... the actual paper size loaded in the incorrect position. For auto-size sensing trays, this 10-20 second interval. Note: This error indicates the printer was able to print, then they are not reprinted once a good print cartridge is stored in NVRAM. It may be allowed to print the ...hardware is too short to print pages during this error occurs if the paper stop is supported. Try another model 3455 print cartridge. Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to "Smart Cartridge Service Check" on the setting of the Machine ...
... the actual paper size loaded in the incorrect position. For auto-size sensing trays, this 10-20 second interval. Note: This error indicates the printer was able to print, then they are not reprinted once a good print cartridge is stored in NVRAM. It may be allowed to print the ...hardware is too short to print pages during this error occurs if the paper stop is supported. Try another model 3455 print cartridge. Depending on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to "Smart Cartridge Service Check" on the setting of the Machine ...
Service Manual
Page 104
Note: The Quick Disk Test is a destructive type of support before replacing the network card. If a problem still exists, replace the hard disk board. Note: This can be performed on the disk size. This test ... or Fail. If you are correctly installed. Network Card Option Error Code 976 - 4059-XXX Hard Disk Option Service Tip: The Optra S printers support one hard disk option is installed. • 1.4 GB - 1250/1620/1650/2420/2450 • 2.1 GB - 1255/1625/1855/2455/3455 Check to make sure the fixed disk and the fixed...
Note: The Quick Disk Test is a destructive type of support before replacing the network card. If a problem still exists, replace the hard disk board. Note: This can be performed on the disk size. This test ... or Fail. If you are correctly installed. Network Card Option Error Code 976 - 4059-XXX Hard Disk Option Service Tip: The Optra S printers support one hard disk option is installed. • 1.4 GB - 1250/1620/1650/2420/2450 • 2.1 GB - 1255/1625/1855/2455/3455 Check to make sure the fixed disk and the fixed...
Service Manual
Page 113
If the deflector is Near Full Note: The NF or Near Full sensor will only be displayed on models that support an Output Expander that Bin X is bowed or not fitting correctly, replace the deflector. 4059-XXX No indication that Bin X is Full OR No indication ...
If the deflector is Near Full Note: The NF or Near Full sensor will only be displayed on models that support an Output Expander that Bin X is bowed or not fitting correctly, replace the deflector. 4059-XXX No indication that Bin X is Full OR No indication ...
Service Manual
Page 137
.... Select Duplex Quick Test from the default paper source. The single Duplex Quick test cannot be downloaded again. 4. If adjustment is pressed. Turn the printer On and release the buttons once "Performing Self Test" displays. - To run one duplexed page (Single) or continue printing duplexed pages (Continues) until... a duplexed version of the Quick Test Page that the Duplex Option Top Margin is -25 to +25. If the default paper source only supports envelopes, then the page is -20 to print the Quick Test Page from the menu. 2. Changing this setting lets you choose to adjust ...
.... Select Duplex Quick Test from the default paper source. The single Duplex Quick test cannot be downloaded again. 4. If adjustment is pressed. Turn the printer On and release the buttons once "Performing Self Test" displays. - To run one duplexed page (Single) or continue printing duplexed pages (Continues) until... a duplexed version of the Quick Test Page that the Duplex Option Top Margin is -25 to +25. If the default paper source only supports envelopes, then the page is -20 to print the Quick Test Page from the menu. 2. Changing this setting lets you choose to adjust ...
Service Manual
Page 171
... Type Location Purpose Qty M3.5x8 mm spring Thread Cutting controller board mounting 1 mounting 2 (front) integrated tray ITC board mounting 2 left side cover mounting 5 stacker support to right attach 2 side frame M3.5x12 mm engine board shield to attach 1 Thread Cutting left frame paper alignment assembly mounting 2 toner cartridge guide track...
... Type Location Purpose Qty M3.5x8 mm spring Thread Cutting controller board mounting 1 mounting 2 (front) integrated tray ITC board mounting 2 left side cover mounting 5 stacker support to right attach 2 side frame M3.5x12 mm engine board shield to attach 1 Thread Cutting left frame paper alignment assembly mounting 2 toner cartridge guide track...
Service Manual
Page 255
...11 99A0022 99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side ...Right Side 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 ...
...11 99A0022 99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side ...Right Side 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 ...
Service Manual
Page 259
...Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650/2420/1855/1625 1 Duct, Main Body 1 Support, Left Lower Stacker 1 Duct, LVPS Left Side 1 Pan, Drip ITC 2 Latch, Cartridge Assembly 2 Roller, Developer Support 4 Pad, Machine Mounting 1 Transfer Plate Assembly ...1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge ...
...Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650/2420/1855/1625 1 Duct, Main Body 1 Support, Left Lower Stacker 1 Duct, LVPS Left Side 1 Pan, Drip ITC 2 Latch, Cartridge Assembly 2 Roller, Developer Support 4 Pad, Machine Mounting 1 Transfer Plate Assembly ...1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge ...
Service Manual
Page 323
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
Service Manual
Page 327
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
Service Manual
Page 331
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
Service Manual
Page 337
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Service Manual
Page 339
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Parts List
Page 5
...11 99A0022 99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side ...Right Side 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 ...
...11 99A0022 99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side ...Right Side 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 ...
Parts List
Page 9
...Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650/2420/1855/1625 1 Duct, Main Body 1 Support, Left Lower Stacker 1 Duct, LVPS Left Side 1 Pan, Drip ITC 2 Latch, Cartridge Assembly 2 Roller, Developer Support 4 Pad, Machine Mounting 1 Transfer Plate Assembly ...1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge ...
...Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650/2420/1855/1625 1 Duct, Main Body 1 Support, Left Lower Stacker 1 Duct, LVPS Left Side 1 Pan, Drip ITC 2 Latch, Cartridge Assembly 2 Roller, Developer Support 4 Pad, Machine Mounting 1 Transfer Plate Assembly ...1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge ...
Parts List
Page 73
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
Parts List
Page 77
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
Parts List
Page 81
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
Parts List
Page 87
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Parts List
Page 89
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...