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User Guide - Page 8
... and landscape orientation. • Low-ink messages when the print cartridge is low on transfers, greeting cards, and glossy/photo paper. • Automatic envelope feeding.
2 Introducing the Lexmark 5000 Color Jetprinter Introducing the Lexmark 5000 Color Jetprinter
Printer features and specifications
Your printer features: • Two print cartridges which provide color and true black...
User Guide - Page 16
...printer supports the following specifications:
• Automatic feeder:
Length Width Weight Thickness
127 to 432 mm 76 to 216 mm 60 to 90 g/sqm 0.071 to 0.18 mm
5.0 to 17.0 in. 3.0 to 8.5 in. 16 to 24 lb. 0.0028 to 0.007 in.
• Manual...color or black and white printing results using black and color print cartridges, use Lexmark part number 1402780 (letter size) or 1402781 (A4 size).
User Guide - Page 18
... sizes
To create colorful, custom-designed T-shirts, use Lexmark Iron-On Transfers, part number 1372480 (letter) or 1402519 (A4).
12 Loading paper and other media
Label types and sizes
The printer supports letter and A4 size label sheets. Each greeting card comes with any part of the printer.
• Use full label sheets. Label size
Number...
User Guide - Page 36
...7 Replace the print cartridges.
30 Caring for your print cartridges This forces the
print cartridge carrier to remain in the load position.
4 Open the printer front cover. 5 Remove both print cartridges. 6 Use a clean, dry cloth to the load position.
3 Unplug the printer power cord.
Caring for your print cartridges
Cleaning print cartridge carrier contacts
Clean the print cartridge carrier...
User Guide - Page 39
... from DOS
Chapter Five
You must install the following before you want to change a printer setting that does not exist in your DOS application.
Changing print settings for a compatible driver replacement. Settings in the driver. Use the steps below only if you print from DOS 33
Printing from DOS applications:
• Lexmark 5000 Series printer software • ESC/P24-J84...
User Guide - Page 41
Windows NT 4.0:
a Click the Device Settings Tab. c Click OK.
4 Start your application user's documentation. For help installing a printer driver, see your application from DOS.
b Make sure Disable CJ5000 DOS Printing
(Enable DOS Printing to another application while your printer uses the ESC/P printer language.
b Make sure DOS Printing is not checked.
See the README file for your...
User Guide - Page 47
Troubleshooting
Chapter Six
Use this section to identify and solve problems.
Section Bidirectional communications problems Error messages General printing problems Paper feed problems Poor print quality Printer software problems
Page 42 48 49 54 56 60
Troubleshooting
Troubleshooting 41
User Guide - Page 48
... communications with your computer.
• Print cartridge ink level indicators on the Status or Cartridges Tabs of the printer's Control Program are grayed out.
• Job progress information and printer paper feeding error messages (such as Paper Out) do not display on your computer.
42 Troubleshooting
Troubleshooting
Bidirectional communications problems
Note: This section does not apply...
User Guide - Page 49
..., you checked all of the items above, and still experience bidirectional communications problems, continue with "Solving bidirectional communications problems". Verify your Lexmark printer software.
Troubleshooting 43
a From the printer's Control Program, click
the Options Tab. cations is not checked.
For help opening the Control Program, see "Parallel cable" on page 6.
The...
User Guide - Page 50
... error message appearing.
44 Troubleshooting Warning! This does not solve the bidirectional communications problem but allows you can disable bidirectional communications. Check the documentation that came with configuring parallel ports or changing IRQ assignments, do not change these settings in the Setup or Configuration Utility. If you can use your printer, but the printer...
User Guide - Page 52
... cartridge" on page 47.
10 Your printer requires service. istration card for the appropriate telephone number for your printer reg- The problem is with the Color print cartridge. Go to step 7. • NO. The problem is with the Black or Photo print cartridge. Continue with one of the print cartridges. Do not go to step 7. See your country.
46 Troubleshooting Troubleshooting...
User Guide - Page 59
... connected to the printer's setup sheet.
• Paper is printing slowly:
• Decrease the print quality. • If you are printing a text document, make sure
you are using several graphics, it may need service. Troubleshooting 53 For help , see "Installing or replacing print cartridges" on page 9.
• Print cartridges are installed correctly. The Air Brush setting improves the...
User Guide - Page 67
... Supplies
Chapter Seven
To order Lexmark supplies, either contact your printer registration card for the appropriate telephone number for each country. Ordering Supplies 61
Check your point of purchase or any Lexmark Authorized Supplies Dealer.
You may also order supplies from Lexmark, use these part numbers:
Cartridge type:
Black Color Photo
Part number:
12A1970 12A1980 12A1990...
User Guide - Page 76
... and this statement to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of a repair not included in your warranty alternatives and the nearest Lexmark authorized servicer in warranty service, or damaged beyond repair. Before you present for exchange is a feature or option, this product...
User Guide - Page 77
...of Lexmark specifications
• use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons)
• use of other than Lexmark product or component
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. Warranty service does not include repair of...
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