User's Guide
Page 4
... 9: Administrative support 96 Adjusting operator panel brightness and contrast 96 Disabling operator panel menus ...96 Enabling operator panel menus ...97 Restoring factory default settings ...97 Adjusting Power Saver ...98 Disabling Power Saver ...98 Encrypting the disk ...99 Setting security using the Embedded Web Server (EWS 99 Chapter 10: Troubleshooting 103 Understanding printer messages ...103 Online technical support ...103 Checking an unresponsive printer ...103 Printing multi-language PDFs ...104 Solving printing problems ...104 Solving option problems ...106 Solving paper feed...
... 9: Administrative support 96 Adjusting operator panel brightness and contrast 96 Disabling operator panel menus ...96 Enabling operator panel menus ...97 Restoring factory default settings ...97 Adjusting Power Saver ...98 Disabling Power Saver ...98 Encrypting the disk ...99 Setting security using the Embedded Web Server (EWS 99 Chapter 10: Troubleshooting 103 Understanding printer messages ...103 Online technical support ...103 Checking an unresponsive printer ...103 Printing multi-language PDFs ...104 Solving printing problems ...104 Solving option problems ...106 Solving paper feed...
User's Guide
Page 8
Menu Paper Menu Reports Settings Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Network/Ports IPv6 TCP/IP Standard Network Network Standard USB USB Parallel Parallel Serial NetWare AppleTalk LexLink ...
Menu Paper Menu Reports Settings Paper Menu Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Network/Ports IPv6 TCP/IP Standard Network Network Standard USB USB Parallel Parallel Serial NetWare AppleTalk LexLink ...
User's Guide
Page 11
... operating systems. To use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Installing drivers for local printing 11 Use the following table to the computer using a USB or parallel cable. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: Installing a custom driver will be used . If attaching a local printer, you must install the printer driver on the Lexmark Web...
... operating systems. To use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Installing drivers for local printing 11 Use the following table to the computer using a USB or parallel cable. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before setting up the printer. Note: Installing a custom driver will be used . If attaching a local printer, you must install the printer driver on the Lexmark Web...
User's Guide
Page 12
...default installation for Windows NT operating systems. To use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is transferred one bit at a time. Serial printing With serial printing, data is not available for local and network-attached setup. Note: Some Windows operating systems require administrative access to install printer drivers on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. To install utilities, change...
...default installation for Windows NT operating systems. To use a Windows NT operating system, you must have an optional Parallel 1284-B Interface Card installed and use a parallel cable. Note: USB support is transferred one bit at a time. Serial printing With serial printing, data is not available for local and network-attached setup. Note: Some Windows operating systems require administrative access to install printer drivers on the computer. 3 Click Agree to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. To install utilities, change...
User's Guide
Page 13
... the operator panel. 2 Press until Menu Settings Page appears, and then press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. The printer returns to Ready. 4 Press . 5 Press until Network/Ports appears, and then press . 6 Press until Serial Standard or Serial Option X appears, and then press . (x) is the number of the serial port. 7 Press until Menu Settings Page appears...
... the operator panel. 2 Press until Menu Settings Page appears, and then press . Note: Keep this : 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the printer 1 Press on the operator panel. The printer returns to Ready. 4 Press . 5 Press until Network/Ports appears, and then press . 6 Press until Serial Standard or Serial Option X appears, and then press . (x) is the number of the serial port. 7 Press until Menu Settings Page appears...
User's Guide
Page 14
... Æ Run, and type the following in the printer. The serial parameters in the communications port must be installed on the previously printed Menu Settings page. 6 Click OK, and close all the windows. 7 Print a test page to verify printer installation. If the test page does not print, see your operating system Help. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click System. 2 On...
... Æ Run, and type the following in the printer. The serial parameters in the communications port must be installed on the previously printed Menu Settings page. 6 Click OK, and close all the windows. 7 Print a test page to verify printer installation. If the test page does not print, see your operating system Help. Look for local printing Installing a printer driver A printer driver must exactly match the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click System. 2 On...
User's Guide
Page 17
... printer. Installing drivers for network printing 17 Note: If an optional MarkNet™ N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the printer system board. Assigning a printer IP address If the network is using DHCP, then manually assign an IP address to configure the printer for network printing. 1 Make sure the printer is on. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Network Setup Page...
... printer. Installing drivers for network printing 17 Note: If an optional MarkNet™ N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the printer system board. Assigning a printer IP address If the network is using DHCP, then manually assign an IP address to configure the printer for network printing. 1 Make sure the printer is on. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Network Setup Page...
User's Guide
Page 20
...printing Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before connecting the USB, parallel, or serial cable. Note: USB support is shared in the text box. h Print a test page to make sure the printer was successfully shared. • The printer object in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. Follow the instructions on the network. b Click Install Printer and Software. To install utilities, change settings, or customize device drivers...
...printing Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before connecting the USB, parallel, or serial cable. Note: USB support is shared in the text box. h Print a test page to make sure the printer was successfully shared. • The printer object in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. Follow the instructions on the network. b Click Install Printer and Software. To install utilities, change settings, or customize device drivers...
User's Guide
Page 36
... size media. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com, and click KnowledgeBase to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. Printing 36 This chapter also provides information on paper jam prevention and print media storage, see all the printer features, use the FAT file system. You can then select the appropriate settings for the specific job you choose Print from a USB flash memory device A USB Direct...
... size media. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com, and click KnowledgeBase to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. Printing 36 This chapter also provides information on paper jam prevention and print media storage, see all the printer features, use the FAT file system. You can then select the appropriate settings for the specific job you choose Print from a USB flash memory device A USB Direct...
User's Guide
Page 39
... button. A list of print jobs appears in the dock. 1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup. 2 Double-click the printer you are printing to. 3 In the printer window, select the print job you send a job to Menu Settings Page, and then press . Canceling a job from a computer running Mac OS X When you want to cancel. 3 Click the trash can print a menu settings page to review the default printer settings and to verify the printer options are installed correctly. 1 Make...
... button. A list of print jobs appears in the dock. 1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup. 2 Double-click the printer you are printing to. 3 In the printer window, select the print job you send a job to Menu Settings Page, and then press . Canceling a job from a computer running Mac OS X When you want to cancel. 3 Click the trash can print a menu settings page to review the default printer settings and to verify the printer options are installed correctly. 1 Make...
User's Guide
Page 43
... selected Print A Job, Delete A Job, or Print Copies, press and then press . Select the size of print job and action you selected. See Loading standard trays and optional trays for pop-up menu. Select the printer from the Paper Size list box. Printing on ) from the Paper Type list box. e f g Mac OS 9 a b c d e Mac OS X a b c Select the media type (transparencies, envelopes, and so on specialty media Media is paper, card stock, transparencies, labels, and envelopes. Select the size of the media. Select File Æ Page Setup. Printing...
... selected Print A Job, Delete A Job, or Print Copies, press and then press . Select the size of print job and action you selected. See Loading standard trays and optional trays for pop-up menu. Select the printer from the Paper Size list box. Printing on ) from the Paper Type list box. e f g Mac OS 9 a b c d e Mac OS X a b c Select the media type (transparencies, envelopes, and so on specialty media Media is paper, card stock, transparencies, labels, and envelopes. Select the size of the media. Select File Æ Page Setup. Printing...
User's Guide
Page 71
... or set the Paper Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from peeling inside the printer. • Portrait orientation is in a jam. mixing print media can withstand temperatures of the label. • Do not use label sheets with paper or transparencies in .) away from edges. These labels are considering using with the envelope supplier. • Load only...
... or set the Paper Size/Type from the printer operator panel, the printer driver, the Local Printer Setup Utility, or from MarkVision. • Feed vinyl labels from peeling inside the printer. • Portrait orientation is in a jam. mixing print media can withstand temperatures of the label. • Do not use label sheets with paper or transparencies in .) away from edges. These labels are considering using with the envelope supplier. • Load only...
User's Guide
Page 75
... 1 (lightest setting) to send a Verify Print job. See Ordering a print cartridge for more information about a Verify Print job. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the Settings Æ Finishing Menu Use your software application or printer driver to 10 (darkest setting). It lets you can cancel the job. If the job is unsatisfactory, you print on both sides of a sheet of paper. The header...
... 1 (lightest setting) to send a Verify Print job. See Ordering a print cartridge for more information about a Verify Print job. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in the Settings Æ Finishing Menu Use your software application or printer driver to 10 (darkest setting). It lets you can cancel the job. If the job is unsatisfactory, you print on both sides of a sheet of paper. The header...
User's Guide
Page 78
... printer stops printing, and the Load staples message appears. Use part number 11K3188 to clear the message and continue printing. Install a new staple cartridge, or press to order a pack of the fuser must be used for duplex printing. To order this item, visit our Web site at www.lexmark.com, or contact your finisher. Maintenance kit for more information. For finisher maintenance information, see When Staples Low or Staples Empty appears on printed pages. Ordering a transfer roller...
... printer stops printing, and the Load staples message appears. Use part number 11K3188 to clear the message and continue printing. Install a new staple cartridge, or press to order a pack of the fuser must be used for duplex printing. To order this item, visit our Web site at www.lexmark.com, or contact your finisher. Maintenance kit for more information. For finisher maintenance information, see When Staples Low or Staples Empty appears on printed pages. Ordering a transfer roller...
User's Guide
Page 103
... is working. • The printer is turned on. • The printer cable is available on our Lexmark Web site at www.lexmark.com. Region codes are non-recoverable. Troubleshooting 103 Attendance messages alert you to power the printer off and back on your intervention. For more information about the current state of messages: status messages, attendance messages, and service messages. Checking an unresponsive printer If the printer is not responding, first make sure...
... is working. • The printer is turned on. • The printer cable is available on our Lexmark Web site at www.lexmark.com. Region codes are non-recoverable. Troubleshooting 103 Attendance messages alert you to power the printer off and back on your intervention. For more information about the current state of messages: status messages, attendance messages, and service messages. Checking an unresponsive printer If the printer is not responding, first make sure...
User's Guide
Page 104
... are using a USB port, make sure you are using a USB device. See the drivers CD or the Lexmark Web site for service. You are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Solving printing problems Symptom The operator panel display is not connected properly. The USB device you are using may not be supported or has an error. You are using the wrong printer driver or are supported...
... are using a USB port, make sure you are using a USB device. See the drivers CD or the Lexmark Web site for service. You are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Solving printing problems Symptom The operator panel display is not connected properly. The USB device you are using may not be supported or has an error. You are using the wrong printer driver or are supported...
User's Guide
Page 106
... seconds, and turn the printer on the menu settings page, but print media jams when it exits the printer and enters the finisher, it may not be properly aligned. • Make sure the duplex front access cover is securely installed. • Make sure the connection between the envelope feeder and the printer is secure. • Make sure the Paper Size setting is securely connected to the printer system board. Option 5-bin mailbox Drawers Duplex unit Envelope feeder Finisher Flash memory Hard disk with...
... seconds, and turn the printer on the menu settings page, but print media jams when it exits the printer and enters the finisher, it may not be properly aligned. • Make sure the duplex front access cover is securely installed. • Make sure the connection between the envelope feeder and the printer is secure. • Make sure the Paper Size setting is securely connected to the printer system board. Option 5-bin mailbox Drawers Duplex unit Envelope feeder Finisher Flash memory Hard disk with...
User's Guide
Page 110
... print cartridge side-to-side and front-to-back several times to run the printer setup cycle and clean the transfer roll. Toner smears or print comes off the page. • If you are printing on an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu. • Verify the print media is smaller than the page size of the printed page. Troubleshooting Solving print quality problems The information in the following table may help...
... print cartridge side-to-side and front-to-back several times to run the printer setup cycle and clean the transfer roll. Toner smears or print comes off the page. • If you are printing on an uneven print surface, change the Paper Weight and Paper Texture settings in the Paper menu. • Verify the print media is smaller than the page size of the printed page. Troubleshooting Solving print quality problems The information in the following table may help...
User's Guide
Page 121
... period of the Remarketer or Lexmark. To obtain warranty service, you present this product is used up, depleted, or consumed. For products no longer covered by any maintenance items included with Lexmark user's guides, manuals, instructions or guidance. • Unsuitable physical or operating environment • Maintenance by Lexmark). Before you may be required to a Lexmark designated location. The replacement may be a new or repaired item. For further explanation...
... period of the Remarketer or Lexmark. To obtain warranty service, you present this product is used up, depleted, or consumed. For products no longer covered by any maintenance items included with Lexmark user's guides, manuals, instructions or guidance. • Unsuitable physical or operating environment • Maintenance by Lexmark). Before you may be required to a Lexmark designated location. The replacement may be a new or repaired item. For further explanation...
User's Guide
Page 124
... printer 74 ordering a print cartridge 76 maintenance staple cartridge 78 maximum sheets for stapling 106 maximum stack height 50 Menu button 9 models 6 multipurpose feeder closing 52 guidelines 48 icons 48 print media loading 50 transparencies 49 N NetWare 24 network setup page 17 notice, edition 2 O operator panel 17 brightness 96 contrast 96 disabling menus 96 enabling menus 97 ordering, print cartridge 76 P paper characteristics 69 supported media 60 understanding 60 unsatisfactory 69 weight 69 paper tray adjustment 44, 45 paper...
... printer 74 ordering a print cartridge 76 maintenance staple cartridge 78 maximum sheets for stapling 106 maximum stack height 50 Menu button 9 models 6 multipurpose feeder closing 52 guidelines 48 icons 48 print media loading 50 transparencies 49 N NetWare 24 network setup page 17 notice, edition 2 O operator panel 17 brightness 96 contrast 96 disabling menus 96 enabling menus 97 ordering, print cartridge 76 P paper characteristics 69 supported media 60 understanding 60 unsatisfactory 69 weight 69 paper tray adjustment 44, 45 paper...