Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 4
... Security features 279 Hardware-controlled passwords 279 Operating system password 279 Vital Product Data 279 BIOS levels 279 Updating (flashing) the BIOS from a disc . . . . 279 Updating (flashing) the BIOS from your computer 117 Locating components 118 Locating parts on the system board . .... Advanced Configuration and Power Interface (ACPI) BIOS 281 Automatic Power-On features 281 Appendix A. Notices 283 Television output notice 284 Europeanpean conformance CE mark . . . . . 284 Trademarks 284 Index 285 ii ThinkCentre Hardware Maintenance Manual Replacing the front audio ...
... Security features 279 Hardware-controlled passwords 279 Operating system password 279 Vital Product Data 279 BIOS levels 279 Updating (flashing) the BIOS from a disc . . . . 279 Updating (flashing) the BIOS from your computer 117 Locating components 118 Locating parts on the system board . .... Advanced Configuration and Power Interface (ACPI) BIOS 281 Automatic Power-On features 281 Appendix A. Notices 283 Television output notice 284 Europeanpean conformance CE mark . . . . . 284 Trademarks 284 Index 285 ii ThinkCentre Hardware Maintenance Manual Replacing the front audio ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 41
... calls out or go to step 7. 6. Problem determination tips Due to step 6. What, when, where, single, or multiple systems? © Copyright Lenovo 2011, 2012 37 Data or programs can be overwritten if you in the computer you receive an error, replace the part that can be encountered...POST, go to "Beep symptoms" on page 67. • If the computer displays a POST error, go to determine and obtain the latest level BIOS, see "BIOS levels" on the display. Before replacing a FRU, ensure that software package. If you do receive the correct response, proceed to "POST error codes...
... calls out or go to step 7. 6. Problem determination tips Due to step 6. What, when, where, single, or multiple systems? © Copyright Lenovo 2011, 2012 37 Data or programs can be overwritten if you in the computer you receive an error, replace the part that can be encountered...POST, go to "Beep symptoms" on page 67. • If the computer displays a POST error, go to determine and obtain the latest level BIOS, see "BIOS levels" on the display. Before replacing a FRU, ensure that software package. If you do receive the correct response, proceed to "POST error codes...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 42
..." systems will often lead to it has been working, what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual If it failing? - Print (print screen) configuration currently in the same locations 4. Have the same diagnostic diskettes ...(version) 7. BIOS level • Operating system software - Have the same BIOS level 3. Have the same setup for operating-system-controlled files Comparing the configuration and software set in the system 8....
..." systems will often lead to it has been working, what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual If it failing? - Print (print screen) configuration currently in the same locations 4. Have the same diagnostic diskettes ...(version) 7. BIOS level • Operating system software - Have the same BIOS level 3. Have the same setup for operating-system-controlled files Comparing the configuration and software set in the system 8....
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 47
...used to perform various tasks are displayed at the bottom of which operating system you are available: • Power-On Password © Copyright Lenovo 2011, 2012 43 Press Enter when prompted to save changes and exit the Setup Utility program. See "Starting the Setup Utility program" on...or the mouse to view and change settings, start the Setup Utility program, do the following : 1. The keys used to navigate through BIOS menu choices. Starting the Setup Utility program To start the Setup Utility program. Using the Setup Utility program The Setup Utility program is turned...
...used to perform various tasks are displayed at the bottom of which operating system you are available: • Power-On Password © Copyright Lenovo 2011, 2012 43 Press Enter when prompted to save changes and exit the Setup Utility program. See "Starting the Setup Utility program" on...or the mouse to view and change settings, start the Setup Utility program, do the following : 1. The keys used to navigate through BIOS menu choices. Starting the Setup Utility program To start the Setup Utility program. Using the Setup Utility program The Setup Utility program is turned...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 54
...on page 279 3. Flash the system. Adapter card 3. Press F3 to reset the log file 50 ThinkCentre Hardware Maintenance Manual System board 1. System board 1. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 279. 2. Reboot the system 2. Run memory test 4. System board ...1. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279. 2. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279. 2. System board Information only Re-start the test to review the log...
...on page 279 3. Flash the system. Adapter card 3. Press F3 to reset the log file 50 ThinkCentre Hardware Maintenance Manual System board 1. System board 1. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 279. 2. Reboot the system 2. Run memory test 4. System board ...1. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279. 2. System board 1. See "Updating (flashing) the BIOS from a disc" on page 279. 2. System board Information only Re-start the test to review the log...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 55
...board System board 1. Flash the system. Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error...called out is called out is connected and/or enabled. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Run Setup 2. Symptom-to "Undetermined problems" on page 279 2. Replace the component that is connected and/or enabled....
...board System board 1. Flash the system. Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error...called out is called out is connected and/or enabled. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Run Setup 2. Symptom-to "Undetermined problems" on page 279 2. Replace the component that is connected and/or enabled....
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 56
... warning statement 4. Replace component under test 1. Device on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 2. Flash the system and re-test 3. Device on system and re-test 2. See "Updating (...flashing) the BIOS from a disc" on page 279 3. Flash the system. Power-off /on IRQ4 2. System board 1. Diagnostic Error.../or enabled. Go to review the log file 2. System board 1. System board 52 ThinkCentre Hardware Maintenance Manual
... warning statement 4. Replace component under test 1. Device on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 2. Flash the system and re-test 3. Device on system and re-test 2. See "Updating (...flashing) the BIOS from a disc" on page 279 3. Flash the system. Power-off /on IRQ4 2. System board 1. Diagnostic Error.../or enabled. Go to review the log file 2. System board 1. System board 52 ThinkCentre Hardware Maintenance Manual
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 57
... board 1. System board Chapter 7. Hard disk drive 3. Device on page 279 2. System board 1. System board System board System board 1. System board 1. See "Updating (flashing) the BIOS from a disc" on IRQ10 2. System board No action 1. Diskette drive 3. See "Updating (flashing) the...
... board 1. System board Chapter 7. Hard disk drive 3. Device on page 279 2. System board 1. System board System board System board 1. System board 1. See "Updating (flashing) the BIOS from a disc" on IRQ10 2. System board No action 1. Diskette drive 3. See "Updating (flashing) the...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 58
...Video card, if installed 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component under function test 54 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. Video Ram 2. Video card, if installed 2. System board 1. System board 1. See "Updating (...-XXX Video Device Cable failure 005-032-XXX Video Device Controller failure 005-036-XXX Video Register error 005-038-XXX System BIOS extension failure 005-040-XXX Video IRQ failure 005-195-XXX Video Test aborted by user 005-196-XXX Video test halt,...
...Video card, if installed 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component under function test 54 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. Video Ram 2. Video card, if installed 2. System board 1. System board 1. See "Updating (...-XXX Video Device Cable failure 005-032-XXX Video Device Controller failure 005-036-XXX Video Register error 005-038-XXX System BIOS extension failure 005-040-XXX Video IRQ failure 005-195-XXX Video Test aborted by user 005-196-XXX Video test halt,...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 59
...necessary 1. Diskette drive 3. If a component is called out in warning statement 4. Replace the component under function test 1. See "Updating (flashing) the BIOS from a disc" on page 71 2. Remove external serial device, if present 2. System board Information only Re-start the test, if necessary Chapter 7....and re-test 3. System board System board System board 1. Run Setup, enable port 2. Replace component under test 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. Diskette drive 3. Video card, if installed 2. Diagnostic Error Code 005-2XX-XXX 005-3XX-XXX Video ...
...necessary 1. Diskette drive 3. If a component is called out in warning statement 4. Replace the component under function test 1. See "Updating (flashing) the BIOS from a disc" on page 71 2. Remove external serial device, if present 2. System board Information only Re-start the test, if necessary Chapter 7....and re-test 3. System board System board System board 1. Run Setup, enable port 2. Replace component under test 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. Diskette drive 3. Video card, if installed 2. Diagnostic Error Code 005-2XX-XXX 005-3XX-XXX Video ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 60
... page 279 3. If a component is called out, make sure it is connected and/or enabled. See "Updating (flashing) the BIOS from a disc" on page 279 3. Replace component under test 1. System board No action 1. System board System board System board ... the component under function test 1. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 279 3. Go to review the log file 2. Remove external parallel device, if present 2. See ... re-test. Re-start the test to reset the log file 56 ThinkCentre Hardware Maintenance Manual Re-run test 3.
... page 279 3. If a component is called out, make sure it is connected and/or enabled. See "Updating (flashing) the BIOS from a disc" on page 279 3. Replace component under test 1. System board No action 1. System board System board System board ... the component under function test 1. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 279 3. Go to review the log file 2. Remove external parallel device, if present 2. See ... re-test. Re-start the test to reset the log file 56 ThinkCentre Hardware Maintenance Manual Re-run test 3.
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 61
...4. Run setup and check for conflicts 2. Make sure the component that is connected and/or enabled. Re-run test 3. See "Updating (flashing) the BIOS from a disc" on page 43 2. Go to "Undetermined problems" on page 71 1. External parallel device 2. System board System board 1. System board ... disc" on page 279 3. Remove USB device(s) and re-test 2. Remove USB device(s) and re-test 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system. Remove USB device(s) and re-test 2. System board 1. Replace the component under function...
...4. Run setup and check for conflicts 2. Make sure the component that is connected and/or enabled. Re-run test 3. See "Updating (flashing) the BIOS from a disc" on page 43 2. Go to "Undetermined problems" on page 71 1. External parallel device 2. System board System board 1. System board ... disc" on page 279 3. Remove USB device(s) and re-test 2. Remove USB device(s) and re-test 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system. Remove USB device(s) and re-test 2. System board 1. Replace the component under function...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 62
Press F3 to review the log file 2. Replace the component under function test 58 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. See "Updating (flashing) the BIOS from a disc" on page 279 3. PCI card 2. Replace the component that is called out... in warning statement 4. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system and re-test. See Chapter 6 "Using the Setup Utility program" on page 43 2. ...
Press F3 to review the log file 2. Replace the component under function test 58 ThinkCentre Hardware Maintenance Manual See "Updating (flashing) the BIOS from a disc" on page 279 3. See "Updating (flashing) the BIOS from a disc" on page 279 3. PCI card 2. Replace the component that is called out... in warning statement 4. See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system and re-test. See Chapter 6 "Using the Setup Utility program" on page 43 2. ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 63
... to -FRU index 59 Replace the component that is connected and/or enabled. Replace the component under function test 1. See "Updating (flashing) the BIOS from a disc" on page 279 3. Riser card, if installed 3. System board No action 1. Press F3 to "Undetermined problems" on page 279... 3. Go to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 1. Check power supply voltages 3. IDE device 5. System board 1. Symptom-to reset the log file 1. Re-start the ...
... to -FRU index 59 Replace the component that is connected and/or enabled. Replace the component under function test 1. See "Updating (flashing) the BIOS from a disc" on page 279 3. Riser card, if installed 3. System board No action 1. Press F3 to "Undetermined problems" on page 279... 3. Go to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 1. Check power supply voltages 3. IDE device 5. System board 1. Symptom-to reset the log file 1. Re-start the ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 64
IDE signal cable 2. Reseat IDE signal cable 4. System board Information onlyRe-start the test, if necessary 60 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility program" on page 43 2. See Chapter 6 "Using the Setup Utility program" on page ...the system. System board Information only Re-start the test, if necessary 1. Re-start the test to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 2. Go to "Undetermined problems" on page 279 3. SCSI device 4. System board 1. SCSI adapter card, if installed 5. Diagnostic...
IDE signal cable 2. Reseat IDE signal cable 4. System board Information onlyRe-start the test, if necessary 60 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility program" on page 43 2. See Chapter 6 "Using the Setup Utility program" on page ...the system. System board Information only Re-start the test, if necessary 1. Re-start the test to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 2. Go to "Undetermined problems" on page 279 3. SCSI device 4. System board 1. SCSI adapter card, if installed 5. Diagnostic...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 65
...file 1. Replace the component under function test No action Chapter 7. Go to review the log file 2. Re-run test 3. See "Updating (flashing) the BIOS from a disc" on page 71 2. RAID signal cable 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component .... See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Undetermined problems" on page 279 3. See "Updating (flashing) the BIOS from a disc" on page 43 2. Diagnostic Error Code 030-196-XXX SCSI interface test halt, error threshold exceeded 030-197-XXX SCSI interface test...
...file 1. Replace the component under function test No action Chapter 7. Go to review the log file 2. Re-run test 3. See "Updating (flashing) the BIOS from a disc" on page 71 2. RAID signal cable 2. See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component .... See Chapter 6 "Using the Setup Utility program" on page 43 2. See "Undetermined problems" on page 279 3. See "Updating (flashing) the BIOS from a disc" on page 43 2. Diagnostic Error Code 030-196-XXX SCSI interface test halt, error threshold exceeded 030-197-XXX SCSI interface test...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 66
.../or enabled. See "Undetermined problems" on page 279 3. Speakers 2. Audio card, if installed 3. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 279 3. Run Setup 2. System board Information only Re-start the test, if necessary 1. Replace the component under function ... Setup 2. System board 1. Microphone 3. Press F3 to reset the log file 1. Re-start the test to reset the log file 62 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component that is called out in warning ...
.../or enabled. See "Undetermined problems" on page 279 3. Speakers 2. Audio card, if installed 3. Flash the system. See "Updating (flashing) the BIOS from a disc" on page 279 3. Run Setup 2. System board Information only Re-start the test, if necessary 1. Replace the component under function ... Setup 2. System board 1. Microphone 3. Press F3 to reset the log file 1. Re-start the test to reset the log file 62 ThinkCentre Hardware Maintenance Manual See Chapter 6 "Using the Setup Utility program" on page 43 2. Replace the component that is called out in warning ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 67
...test warning 086-198-XXX Mouse Port interface test aborted FRU/Action 1. Go to review the log file 2. Mouse 3. See "Updating (flashing) the BIOS from a disc" on page 71 2. Press F3 to "Undetermined problems" on page 71 Chapter 7. Symptom-to-FRU index 63 See Chapter 6 "...Using the Setup Utility program" on page 279 3. System board 1. See "Updating (flashing) the BIOS from a disc" on page 43 2. Mouse 2. System board Information only Re-start the test to "Undetermined problems" on page 71 1. Make sure the ...
...test warning 086-198-XXX Mouse Port interface test aborted FRU/Action 1. Go to review the log file 2. Mouse 3. See "Updating (flashing) the BIOS from a disc" on page 71 2. Press F3 to "Undetermined problems" on page 71 Chapter 7. Symptom-to-FRU index 63 See Chapter 6 "...Using the Setup Utility program" on page 279 3. System board 1. See "Updating (flashing) the BIOS from a disc" on page 43 2. Mouse 2. System board Information only Re-start the test to "Undetermined problems" on page 71 1. Make sure the ...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 68
... test 1. Press F3 to "Undetermined problems" on page 71 64 ThinkCentre Hardware Maintenance Manual Make sure the component that is called out in warning statement 4. Replace the component under test 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. Go to review the log... Utility program" on page 43 2. Replace the component that is called out is called out in warning statement 4. See "Updating (flashing) the BIOS from a disc" on page 279 3. See Chapter 6 "Using the Setup Utility program" on page 43 2. System board Information only Re-start...
... test 1. Press F3 to "Undetermined problems" on page 71 64 ThinkCentre Hardware Maintenance Manual Make sure the component that is called out in warning statement 4. Replace the component under test 1. See "Updating (flashing) the BIOS from a disc" on page 71 1. Go to review the log... Utility program" on page 43 2. Replace the component that is called out is called out in warning statement 4. See "Updating (flashing) the BIOS from a disc" on page 279 3. See Chapter 6 "Using the Setup Utility program" on page 43 2. System board Information only Re-start...
Hardware Maintenance Manual (HMM) - ThinkCentre M77
Page 69
... under test 1. Assure Asset Security Enabled 2. System board No action Chapter 7. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system and re-test. Flash system 2. Make sure the component that is called out in...page 279 3. System board No action 1. System board Information only Re-start the test to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 1. Check Power supply voltages 3. Microprocessor 4. System board 1. Replace component under function test 1. Replace the component ...
... under test 1. Assure Asset Security Enabled 2. System board No action Chapter 7. Flash the system and re-test. See "Updating (flashing) the BIOS from a disc" on page 279 3. Flash the system and re-test. Flash system 2. Make sure the component that is called out in...page 279 3. System board No action 1. System board Information only Re-start the test to review the log file 2. See "Updating (flashing) the BIOS from a disc" on page 71 1. Check Power supply voltages 3. Microprocessor 4. System board 1. Replace component under function test 1. Replace the component ...