Hardware Maintenance Manual
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... determination tips 32 Chapter 5. Additional Service Information 139 Security features 139 Hardware controlled Passwords 139 Operating system password 139 Vital product data 139 BIOS levels 139 © Copyright Lenovo 2005, 2010 v Symptom-to-FRU Index . 43 Hard disk drive boot error 43 Diagnostic error codes 43 Beep symptoms 59 POST error codes...
... determination tips 32 Chapter 5. Additional Service Information 139 Security features 139 Hardware controlled Passwords 139 Operating system password 139 Vital product data 139 BIOS levels 139 © Copyright Lenovo 2005, 2010 v Symptom-to-FRU Index . 43 Hard disk drive boot error 43 Diagnostic error codes 43 Beep symptoms 59 POST error codes...
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Notices 143 Television output notice 144 Trademarks 144 vi Hardware Maintenance Manual Updating (flashing) BIOS from a CD-ROM or diskette 139 Recovering from a POST/BIOS update failure . . 140 Power management 140 Automatic configuration and power interface (ACPI) BIOS 141 Automatic Power-On features 141 Appendix A.
Notices 143 Television output notice 144 Trademarks 144 vi Hardware Maintenance Manual Updating (flashing) BIOS from a CD-ROM or diskette 139 Recovering from a POST/BIOS update failure . . 140 Power management 140 Automatic configuration and power interface (ACPI) BIOS 141 Automatic Power-On features 141 Appendix A.
Hardware Maintenance Manual
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...59. • If the computer displays a POST error, go to the information supplied with that the power cord is working correctly . © Copyright Lenovo 2005, 2010 31 Before replacing any FRUs, ensure that the latest level of these messages, refer to "POST error codes" on page 60. •...found by an application program, the operating system, or both. Verify that the outlet is properly connected to determine and obtain the latest level BIOS, see "BIOS levels" on page 31. 3. For more information on how to an AC power outlet. 4. Set all external devices. 5. Power-on page...
...59. • If the computer displays a POST error, go to the information supplied with that the power cord is working correctly . © Copyright Lenovo 2005, 2010 31 Before replacing any FRUs, ensure that the latest level of these messages, refer to "POST error codes" on page 60. •...found by an application program, the operating system, or both. Verify that the outlet is properly connected to determine and obtain the latest level BIOS, see "BIOS levels" on page 31. 3. For more information on how to an AC power outlet. 4. Set all external devices. 5. Power-on page...
Hardware Maintenance Manual
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...board. Type and version level • Hardware configuration - Print (print screen) configuration currently in the same locations 4. Have the same BIOS level 3. Have the same address jumpers/terminators/cabling 5. Have the same configuration options set -up between "working and non-working ,...versions and levels 6. Open the cover. See "Replacing the system board" on page 68. 9. Replace the AC/DC power adapter. 7. BIOS level • Operating system software - Has this the original reported failure? • Diagnostics version - Have the same setup for the operating...
...board. Type and version level • Hardware configuration - Print (print screen) configuration currently in the same locations 4. Have the same BIOS level 3. Have the same address jumpers/terminators/cabling 5. Have the same configuration options set -up between "working and non-working ,...versions and levels 6. Open the cover. See "Replacing the system board" on page 68. 9. Replace the AC/DC power adapter. 7. BIOS level • Operating system software - Has this the original reported failure? • Diagnostics version - Have the same setup for the operating...
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... 31. Attempt to -FRU index lists error symptoms and possible causes. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on the boot drive. No operating system installed on page 139 2. The boot... Error Code 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout 000-024-XXX BIOS Addressing test failure 000-025-XXX BIOS Checksum Value error FRU/Action No action 1. See "Updating (flashing) BIOS from a CD-ROM or ... Flash the system. Flash the system. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. System board © Copyright...
... 31. Attempt to -FRU index lists error symptoms and possible causes. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on the boot drive. No operating system installed on page 139 2. The boot... Error Code 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout 000-024-XXX BIOS Addressing test failure 000-025-XXX BIOS Checksum Value error FRU/Action No action 1. See "Updating (flashing) BIOS from a CD-ROM or ... Flash the system. Flash the system. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. System board © Copyright...
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...System board 1. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. System board 1. Re-start the test, if necessary 1. ... Go to reset the log file 1. Replace component under test 1. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Run Setup 2. Flash the system. Go to review ...
...System board 1. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. System board 1. Re-start the test, if necessary 1. ... Go to reset the log file 1. Replace component under test 1. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Run Setup 2. Flash the system. Go to review ...
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...Information only Re-start the test to reset the log file Chapter 7. Symptom-to review the log file 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Reboot the system 2. System board System board System board 1. System board 1. See "Updating (...flashing) BIOS from a CD-ROM or diskette" on page 139 2. Flash the system. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Flash the system. System board 1. Diagnostic Error ...
...Information only Re-start the test to reset the log file Chapter 7. Symptom-to review the log file 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Reboot the system 2. System board System board System board 1. System board 1. See "Updating (...flashing) BIOS from a CD-ROM or diskette" on page 139 2. Flash the system. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Flash the system. System board 1. Diagnostic Error ...
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... component that is connected and/or enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 139 3. Flash the system and retest. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. Replace component under test 1. System board 1. System board 1. Device on IRQ8 2. Device on IRQ3 2. Replace the component...
... component that is connected and/or enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 139 3. Flash the system and retest. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. Replace component under test 1. System board 1. System board 1. Device on IRQ8 2. Device on IRQ3 2. Replace the component...
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... Configuration/Setup error FRU/Action 1. Device on IRQ12 2. System board 1. CMOS Battery 2. Video card, if installed 2. Video Ram 2. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on IRQ11 2. System board No action 1. System board 1. Device on page 139 2. Hard disk drive 3. Video card, if installed 3. ...Index 47 Flash the system. Device on page 139 2. System board 1. Video drivers update 3. Video card, if installed 2. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on IRQ13 2. System board 1.
... Configuration/Setup error FRU/Action 1. Device on IRQ12 2. System board 1. CMOS Battery 2. Video card, if installed 2. Video Ram 2. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on IRQ11 2. System board No action 1. System board 1. Device on page 139 2. Hard disk drive 3. Video card, if installed 3. ...Index 47 Flash the system. Device on page 139 2. System board 1. Video drivers update 3. Video card, if installed 2. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on IRQ13 2. System board 1.
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... and/or enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. Go to review the log file 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Video card, if installed 2. Video card, if installed 2. If a component is called out in ...enabled. Replace the component under function test 1. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Flash the system and re-test. Diagnostic Error Code 005-031-XXX Video Device Cable failure...
... and/or enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. Go to review the log file 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Video card, if installed 2. Video card, if installed 2. If a component is called out in ...enabled. Replace the component under function test 1. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Flash the system and re-test. Diagnostic Error Code 005-031-XXX Video Device Cable failure...
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...-199-XXX Diskette interface test failed, cause unknown 1. Remove USB device(s) and re-test 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Reboot the system 2. System board 015-035-XXX USB port ...-036-XXX USB port Register error System board 015-040-XXX USB port IRQ failure 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Flash the system and re-test 3. Remove USB device(s)...
...-199-XXX Diskette interface test failed, cause unknown 1. Remove USB device(s) and re-test 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Reboot the system 2. System board 015-035-XXX USB port ...-036-XXX USB port Register error System board 015-040-XXX USB port IRQ failure 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Flash the system and re-test 3. Remove USB device(s)...
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... test 50 Hardware Maintenance Manual Go to "Undetermined problems" on page 139 3. Riser card, if installed 2. PCI card 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Go to "Undetermined problems" on page 139 3. Replace component under test 015-198-XXX USB port... 6 "Diagnostics, Test and Recovery Information" on page 39 2. System board 018-195-XXX PCI Card Test aborted by user 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 015-199-XXX USB port test failed, cause unknown 1. Flash the system and re-test. See ...
... test 50 Hardware Maintenance Manual Go to "Undetermined problems" on page 139 3. Riser card, if installed 2. PCI card 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Go to "Undetermined problems" on page 139 3. Replace component under test 015-198-XXX USB port... 6 "Diagnostics, Test and Recovery Information" on page 39 2. System board 018-195-XXX PCI Card Test aborted by user 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 015-199-XXX USB port test failed, cause unknown 1. Flash the system and re-test. See ...
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... enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. Go to "Undetermined problems" on page 62 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. System board 1. IDE device 5. Go to "Undetermined problems" on page 139 3. System board No...board Chapter 7. Make sure the component that is called out, make sure it is called out in warning statement 4. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Riser card, if installed 3. Flash the system and re-test. If a component is...
... enabled. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. Go to "Undetermined problems" on page 62 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. System board 1. IDE device 5. Go to "Undetermined problems" on page 139 3. System board No...board Chapter 7. Make sure the component that is called out, make sure it is called out in warning statement 4. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Riser card, if installed 3. Flash the system and re-test. If a component is...
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...Flash the system. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Replace component under test 1. System board 1. SCSI device ..." on page 139 3. Go to "Undetermined problems" on page 139 3. Check AC/DC power adapter 3. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. SCSI device 4. SCSI signal cable 2. Check AC/DC power adapter 3. SCSI adapter card, ...
...Flash the system. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Replace component under test 1. System board 1. SCSI device ..." on page 139 3. Go to "Undetermined problems" on page 139 3. Check AC/DC power adapter 3. System board 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. SCSI device 4. SCSI signal cable 2. Check AC/DC power adapter 3. SCSI adapter card, ...
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... 6 "Diagnostics, Test and Recovery Information" on page 39 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. RAID adapter card, if installed 4. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 ...the component that is called out is connected and/or enabled. Re-run test 3. Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Go to review the log file 2. Replace component under test 1. Press F3 to ...
... 6 "Diagnostics, Test and Recovery Information" on page 39 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. RAID adapter card, if installed 4. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 ...the component that is called out is connected and/or enabled. Re-run test 3. Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Go to review the log file 2. Replace component under test 1. Press F3 to ...
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...Test aborted by user FRU/Action 1. See "Undetermined problems" on page 139 3. Replace component under function test 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. System board 1. Audio card, if installed 4. System board Information only Re-start ...system. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 139 3. Replace component under function test No action 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Re-start the test to "Undetermined problems" on page 62 1. Replace the component under test...
...Test aborted by user FRU/Action 1. See "Undetermined problems" on page 139 3. Replace component under function test 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. System board 1. Audio card, if installed 4. System board Information only Re-start ...system. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 139 3. Replace component under function test No action 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Re-start the test to "Undetermined problems" on page 62 1. Replace the component under test...
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...under test Chapter 7. Mouse 2. Make sure the component that is called out is connected and/or enabled. Re-run test 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Replace component under function test No action 1. Mouse 2. System board 1. Press F3 to reset ..." on page 139 3. Flash the system and re-test. Go to -FRU Index 55 Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. System board 1. Mouse 2. System board 1. Run Setup 2. System board Information only Re-start ...
...under test Chapter 7. Mouse 2. Make sure the component that is called out is connected and/or enabled. Re-run test 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Replace component under function test No action 1. Mouse 2. System board 1. Press F3 to reset ..." on page 139 3. Flash the system and re-test. Go to -FRU Index 55 Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 39 2. System board 1. Mouse 2. System board 1. Run Setup 2. System board Information only Re-start ...
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... a CD-ROM or diskette" on page 139 3. Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Replace the component that is called out is connected and/or enabled. Flash the system and re-... under function test No action 1. Press F3 to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Re-start the test to reset the log file 56 Hardware Maintenance Manual If a component is connected...
... a CD-ROM or diskette" on page 139 3. Flash the system and re-test. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 3. Replace the component that is called out is connected and/or enabled. Flash the system and re-... under function test No action 1. Press F3 to review the log file 2. See Chapter 6 "Diagnostics, Test and Recovery Information" on page 39 2. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 139 2. Re-start the test to reset the log file 56 Hardware Maintenance Manual If a component is connected...
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...log file 2. Make sure the component that is called out is called out in warning statement 4. Replace the component under test 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Replace the component that is called out, make sure it is called out in warning statement 4. ... out, make sure it is connected and/or enabled. Microprocessor 3. Go to "Undetermined problems" on page 139 3. Re-run test 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 Chapter 7. If a component is called out is connected and/or enabled.
...log file 2. Make sure the component that is called out is called out in warning statement 4. Replace the component under test 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 1. Replace the component that is called out, make sure it is called out in warning statement 4. ... out, make sure it is connected and/or enabled. Microprocessor 3. Go to "Undetermined problems" on page 139 3. Re-run test 3. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 Chapter 7. If a component is called out is connected and/or enabled.
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... Disk drive (IDE) 5. Flash the system and re-test. System board 1. System board No action 1. System board No action 1. Microprocessor No action 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Assure Asset Security Enabled 2. Check AC/DC power adapter voltages 3. Replace component under function test 1. System board...
... Disk drive (IDE) 5. Flash the system and re-test. System board 1. System board No action 1. System board No action 1. Microprocessor No action 1. See "Updating (flashing) BIOS from a CD-ROM or diskette" on page 62 2. Assure Asset Security Enabled 2. Check AC/DC power adapter voltages 3. Replace component under function test 1. System board...