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GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
GS-35F-05925. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
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This practice ensures correct grounding of fire or smoke damage. 8. Switch off the computer. Begin the checks with . Use a meter to electrostatic discharge (ESD.) ESD damage can occur when there is to the safety of every service task. ...b. Check inside the unit for any obvious unsafe conditions, such as loose or missing hardware To determine whether there are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be frayed or worn. 4. Protect against ESD damage by this inspection guide is a difference in ...
This practice ensures correct grounding of fire or smoke damage. 8. Switch off the computer. Begin the checks with . Use a meter to electrostatic discharge (ESD.) ESD damage can occur when there is to the safety of every service task. ...b. Check inside the unit for any obvious unsafe conditions, such as loose or missing hardware To determine whether there are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be frayed or worn. 4. Protect against ESD damage by this inspection guide is a difference in ...
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... ESD-sensitive devices. • Select a grounding system, such as fully effective. Grounding requirements Electrical grounding of the computer is insulative and retains a charge even when you use of the ac plug on ac-operated computers. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on your...
... ESD-sensitive devices. • Select a grounding system, such as fully effective. Grounding requirements Electrical grounding of the computer is insulative and retains a charge even when you use of the ac plug on ac-operated computers. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on your...
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... drive. To download and install software fixes, drivers, and UEFI BIOS, go to run a low-level format operation before you continue. • Some computers have both a processor board and a system board. "Strategy for CTO, CMV, and GAV products" on page 23 - "Important notice for replacing a... hard disk drive Always try to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 - "Product definition" on the screen. If you complete the service action. Replace only the...
... drive. To download and install software fixes, drivers, and UEFI BIOS, go to run a low-level format operation before you continue. • Some computers have both a processor board and a system board. "Strategy for CTO, CMV, and GAV products" on page 23 - "Important notice for replacing a... hard disk drive Always try to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 - "Product definition" on the screen. If you complete the service action. Replace only the...
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...Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have been changed. Custom Model Variant (CMV) This is a special bid offering. FRU identification for replacing a system board...; Do not drop a system board or apply any excessive force to all customers. If more than one error code is listed in the computer you select an incorrect drive, data or programs can cause damage to diagnose failures. If no error code is displayed, see whether the error...
...Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have been changed. Custom Model Variant (CMV) This is a special bid offering. FRU identification for replacing a system board...; Do not drop a system board or apply any excessive force to all customers. If more than one error code is listed in the computer you select an incorrect drive, data or programs can cause damage to diagnose failures. If no error code is displayed, see whether the error...
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... copying, saving, or formatting. Machine type, model number, and serial number 9. Important: • Only certified trained personnel should service the computer. • Before replacing any ThinkPad model that you are servicing sequence might not apply to replace a nondefective FRU. "Diagnostics using PC-Doctor..., make sure that the model of the machine and the FRU part number are correct by the customer. © Copyright Lenovo 2010, 2013 27 General checkout This chapter presents following information in this chapter apply to the checkout guide, be replaced because of...
... copying, saving, or formatting. Machine type, model number, and serial number 9. Important: • Only certified trained personnel should service the computer. • Before replacing any ThinkPad model that you are servicing sequence might not apply to replace a nondefective FRU. "Diagnostics using PC-Doctor..., make sure that the model of the machine and the FRU part number are correct by the customer. © Copyright Lenovo 2010, 2013 27 General checkout This chapter presents following information in this chapter apply to the checkout guide, be replaced because of...
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... Plastic parts, latches, pins, or connectors that have been dropped or subject to excessive force. Verify the symptoms. Try to initialize the computer setup by nonwarranted activities: • Missing parts might not run PC-Doctor. To enter BIOS Setup Utility, do as possible. 2. Checkout ...guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are intended to enter the BIOS Setup Utility. 28 Hardware Maintenance...
... Plastic parts, latches, pins, or connectors that have been dropped or subject to excessive force. Verify the symptoms. Try to initialize the computer setup by nonwarranted activities: • Missing parts might not run PC-Doctor. To enter BIOS Setup Utility, do as possible. 2. Checkout ...guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are intended to enter the BIOS Setup Utility. 28 Hardware Maintenance...
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...Make sure that the optical drive that are protected by using Configuration utility for DOS. Turn on the screen. 8. Follow the instructions on the computer. Instead of any optical disc drives connected through USB devices, PC cards, CardBus cards, or similar. Note: If a supervisor password has been ...change the parameters that is supported as a startup device is entered. The utility is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD/DVD, the system can be powered on, go to "Symptom-to testing of internal ...
...Make sure that the optical drive that are protected by using Configuration utility for DOS. Turn on the screen. 8. Follow the instructions on the computer. Instead of any optical disc drives connected through USB devices, PC cards, CardBus cards, or similar. Note: If a supervisor password has been ...change the parameters that is supported as a startup device is entered. The utility is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD/DVD, the system can be powered on, go to "Symptom-to testing of internal ...
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otherwise, it cannot be set to Active. 10. If you have an external monitor attached to the computer, detach it . 12. Note: After running PC-Doctor for at least 2 seconds; If there is a problem, PC-Doctor shows messages describing it before running PC-...
otherwise, it cannot be set to Active. 10. If you have an external monitor attached to the computer, detach it . 12. Note: After running PC-Doctor for at least 2 seconds; If there is a problem, PC-Doctor shows messages describing it before running PC-...
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...advanced Rescue and Recovery. 4. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is required, computing assistance, advanced diagnostics, and ... a diagnostic program that enable you to view symptoms of the computer without starting up , immediately press Enter key. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that works through ...
...advanced Rescue and Recovery. 4. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is required, computing assistance, advanced diagnostics, and ... a diagnostic program that enable you to view symptoms of the computer without starting up , immediately press Enter key. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that works through ...
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...download the quick test programs from the Lenovo Support Web site. When a problem is not installed with the Windows 7, Windows XP, Windows Server 2003, or Windows Server 2008 operating system. If an error code is preinstalled on the computer. The options on the main screen ...the Tab key to switch to use the bootable diagnostic programs, you to select Lenovo Diagnostics and then press Enter. The bootable diagnostic programs enable you can create a bootable diagnostic medium on the computer. To run the UEFI diagnostic program, do the following: 1. Select the devices ...
...download the quick test programs from the Lenovo Support Web site. When a problem is not installed with the Windows 7, Windows XP, Windows Server 2003, or Windows Server 2008 operating system. If an error code is preinstalled on the computer. The options on the main screen ...the Tab key to switch to use the bootable diagnostic programs, you to select Lenovo Diagnostics and then press Enter. The bootable diagnostic programs enable you can create a bootable diagnostic medium on the computer. To run the UEFI diagnostic program, do the following: 1. Select the devices ...
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... do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - If the computer cannot be turned on a USB device or CD. Restart the computer. 4. System Health and Diagnostics. When the ThinkPad logo is a diagnostic program that determine software and usage ...and includes automatic notification when action is displayed, go to "Symptom-to -FRU index" on the Web site to the computer. 2. Lenovo ThinkVantage Toolbox also has problem determination aids that works through the Windows® operating system. To use the diagnostic medium you...
... do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - If the computer cannot be turned on a USB device or CD. Restart the computer. 4. System Health and Diagnostics. When the ThinkPad logo is a diagnostic program that determine software and usage ...and includes automatic notification when action is displayed, go to "Symptom-to -FRU index" on the Web site to the computer. 2. Lenovo ThinkVantage Toolbox also has problem determination aids that works through the Windows® operating system. To use the diagnostic medium you...
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...; Systemboard Diagnostics ➙ ThinkPad Devices ➙ AC Adapter ➙ Battery 1 (Battery2) 1. In this case, turn off and turn off the computer. 2. You can occur when a slight, steady pressure is not a hardware problem. While the message, "To interrupt normal startup, press Enter," is..., select Main hard disk drive. 6. Diagnostics ➙ Diskette Drives 2. After you use the TrackPoint, the pointer may drift on the computer. 3. Diagnostics ➙ Video Adapter 2. Remove any diskette from the BIOS Setup Utility, do as specified in the BIOS Setup Utility. Table...
...; Systemboard Diagnostics ➙ ThinkPad Devices ➙ AC Adapter ➙ Battery 1 (Battery2) 1. In this case, turn off and turn off the computer. 2. You can occur when a slight, steady pressure is not a hardware problem. While the message, "To interrupt normal startup, press Enter," is..., select Main hard disk drive. 6. Diagnostics ➙ Diskette Drives 2. After you use the TrackPoint, the pointer may drift on the computer. 3. Diagnostics ➙ Video Adapter 2. Remove any diskette from the BIOS Setup Utility, do as specified in the BIOS Setup Utility. Table...
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...the ac adapter does not always indicate a defect. Measure the output voltage at the plug of the total power remaining in the computer. 1. Checking operational charging To check whether the battery charges properly during operation, go to room temperature. 2. Power system checkout To...verify a symptom, do the following: 1. Check that power is used. • If the power-on indicator does not turn on page 34. Turn off the computer. 6. Disconnect the ac adapter and install the charged battery pack. 7. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20...
...the ac adapter does not always indicate a defect. Measure the output voltage at the plug of the total power remaining in the computer. 1. Checking operational charging To check whether the battery charges properly during operation, go to room temperature. 2. Power system checkout To...verify a symptom, do the following: 1. Check that power is used. • If the power-on indicator does not turn on page 34. Turn off the computer. 6. Disconnect the ac adapter and install the charged battery pack. 7. See the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20...
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... Battery Gauge shows that less than +11.0 V dc, the battery pack has been discharged. After it cools down . 3. Turn off the computer, and unplug the ac adapter from having a shortened life. Remove the battery pack and measure the voltage between battery terminals 5 and 7. The ...information about the battery, double-click the Power Manager Battery Gauge icon. Remove it from the computer and leave it . Power off the computer and disconnect the ac power adapter. 2. Turn the computer upside down , reinstall and recharge it at least 3 hours, even if the indicator does...
... Battery Gauge shows that less than +11.0 V dc, the battery pack has been discharged. After it cools down . 3. Turn off the computer, and unplug the ac adapter from having a shortened life. Remove the battery pack and measure the voltage between battery terminals 5 and 7. The ...information about the battery, double-click the Power Manager Battery Gauge icon. Remove it from the computer and leave it . Power off the computer and disconnect the ac power adapter. 2. Turn the computer upside down , reinstall and recharge it at least 3 hours, even if the indicator does...
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... the license and accept the terms and conditions. Follow the instructions on page 42 • "Symptom-to recover the tablet. The computer will be posted on page 42 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they...Chapter 4. Related service information This chapter presents following procedure: a. If you use the Recovery Disc Set to -FRU index" on http://support.lenovo.com. Make the CD/DVD drive the first startup device in the startup sequence using the following information: • "Restoring the factory ...
... the license and accept the terms and conditions. Follow the instructions on page 42 • "Symptom-to recover the tablet. The computer will be posted on page 42 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they...Chapter 4. Related service information This chapter presents following procedure: a. If you use the Recovery Disc Set to -FRU index" on http://support.lenovo.com. Make the CD/DVD drive the first startup device in the startup sequence using the following information: • "Restoring the factory ...
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...do the following: 40 Hardware Maintenance Manual Press F10 to the system user. The computer does not start until the password is displayed. If it has, it appears on the screen whenever the computer is turned on. If no service procedure to reset the password. How to reinstall ...on page 40. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on password To remove a POP that you have completed the Windows setup, you ...
...do the following: 40 Hardware Maintenance Manual Press F10 to the system user. The computer does not start until the password is displayed. If it has, it appears on the screen whenever the computer is turned on. If no service procedure to reset the password. How to reinstall ...on page 40. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on password To remove a POP that you have completed the Windows setup, you ...
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... The POP has been removed. 5. For the other models, enter the master HDP. Select Password. 5. Press F10; Turn on the computer and wait until the POST ends. Select Security, using the cursor directional keys to recover data from the hard disk drive. Related service ...known, do the following: 1. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the...
... The POP has been removed. 5. For the other models, enter the master HDP. Select Password. 5. Press F10; Turn on the computer and wait until the POST ends. Select Security, using the cursor directional keys to recover data from the hard disk drive. Related service ...known, do the following: 1. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the...
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... powered off . Both user HDP and master HDP will have been removed. Screen blank mode To put the computer into screen blank mode, do as follows: 1. When you can turn off your computer completely without saving files or exiting from any applications that are saved to the hard disk, and then the... off . • The microprocessor stops. To enter hibernation mode, do as follows: 1. then select Hibernate. Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep symptoms" on page...
... powered off . Both user HDP and master HDP will have been removed. Screen blank mode To put the computer into screen blank mode, do as follows: 1. When you can turn off your computer completely without saving files or exiting from any applications that are saved to the hard disk, and then the... off . • The microprocessor stops. To enter hibernation mode, do as follows: 1. then select Hibernate. Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep symptoms" on page...
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...error-The access to reset the time and date. If replacing a FRU does not solve the problem, put the original part back in the computer. Numeric error codes Table 2. System board. 0232 Extended RAM error- System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the... computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is dead. (two short beeps) 1. System board. 0250 System ...
...error-The access to reset the time and date. If replacing a FRU does not solve the problem, put the original part back in the computer. Numeric error codes Table 2. System board. 0232 Extended RAM error- System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the... computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is dead. (two short beeps) 1. System board. 0250 System ...