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... the Network Type Using Printer Commands 101 Upgrading Firmware 102 Downloading Fonts and Graphics 104 4 Troubleshooting and Maintaining the Printer 105 Troubleshooting the Printer 106 Contacting Product Support 106 Understanding Error Messages 107 Troubleshooting Printer Problems and Finding Solutions 111 Resetting the Printer 117 Adjusting the Printer 118 Adjusting the ... Interface 141 USB Host Interface 142 Ethernet Interface 142 Parallel IEEE 1284 Interface 143 Media Specifications 144 Accessories for the Printer 155 PX4i and PX6i High Performance Printer User's Manual vii
... the Network Type Using Printer Commands 101 Upgrading Firmware 102 Downloading Fonts and Graphics 104 4 Troubleshooting and Maintaining the Printer 105 Troubleshooting the Printer 106 Contacting Product Support 106 Understanding Error Messages 107 Troubleshooting Printer Problems and Finding Solutions 111 Resetting the Printer 117 Adjusting the Printer 118 Adjusting the ... Interface 141 USB Host Interface 142 Ethernet Interface 142 Parallel IEEE 1284 Interface 143 Media Specifications 144 Accessories for the Printer 155 PX4i and PX6i High Performance Printer User's Manual vii
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...; DSim Programmer's Guide • ZSim Programmer's Guide The Intermec website at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to install, configure, operate, maintain, and troubleshoot them. This manual provides you should be familiar with information about the features of the PX4i and PX6i, and how to your network and...
...; DSim Programmer's Guide • ZSim Programmer's Guide The Intermec website at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to install, configure, operate, maintain, and troubleshoot them. This manual provides you should be familiar with information about the features of the PX4i and PX6i, and how to your network and...
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...A blinking light indicates one of these buttons to scroll through error and information messages. Chapter 1 - For more information, see "Troubleshooting the Printer" on page 106. 6 PX4i and PX6i High Performance Printer User's Manual L or R After you press I, use these conditions: • The printer is initializing... channel information. Blinking green The printer is ready. Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Readyto-Work® indicator. Solid red There is on page 106. Solid blue The printer is powered on the keypad). ...
...A blinking light indicates one of these buttons to scroll through error and information messages. Chapter 1 - For more information, see "Troubleshooting the Printer" on page 106. 6 PX4i and PX6i High Performance Printer User's Manual L or R After you press I, use these conditions: • The printer is initializing... channel information. Blinking green The printer is ready. Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Readyto-Work® indicator. Solid red There is on page 106. Solid blue The printer is powered on the keypad). ...
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4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 105
4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 105
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... you cannot find the answer to find all of the problems you encounter. Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may want to an Intermec Product Support representative in the printer menu system or on a test print page. 106 PX4i and PX6i High Performance Printer User's Manual To talk to visit the...
... you cannot find the answer to find all of the problems you encounter. Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may want to an Intermec Product Support representative in the printer menu system or on a test print page. 106 PX4i and PX6i High Performance Printer User's Manual To talk to visit the...
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...Blinking without any media installed, or if you have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to the type of transfer ribbon. Blinking For help , see "Loading ...Ribbon" on page 7. 1005 1031 1027 1058 1022 1059 1701 1702 1703 1704 1007 PX4i and PX6i High Performance Printer User's Manual 107 Blinking Cutter does Open and shut the ...of paper. Lower the printhead. Head lifted The printhead is not an error condition. Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to -Work Error Indicator ...
...Blinking without any media installed, or if you have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to the type of transfer ribbon. Blinking For help , see "Loading ...Ribbon" on page 7. 1005 1031 1027 1058 1022 1059 1701 1702 1703 1704 1007 PX4i and PX6i High Performance Printer User's Manual 107 Blinking Cutter does Open and shut the ...of paper. Lower the printhead. Head lifted The printhead is not an error condition. Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to -Work Error Indicator ...
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Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Message Description Ready-to-Work Error Indicator Status Number LSS too low This error can occur when you run , the Intermec Ready-to-Work indicator blinks. To perform a testfeed, press the A button. No RFID support ... Blinking Generic DP error In Direct Protocol, you have incorrect media settings. For help, see the Intermec Fingerprint Command Reference Manual. 1008 1606 1320 1321 108 PX4i and PX6i High Performance Printer User's Manual Off Entered IP link error No network connection. Wait for...
Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Message Description Ready-to-Work Error Indicator Status Number LSS too low This error can occur when you run , the Intermec Ready-to-Work indicator blinks. To perform a testfeed, press the A button. No RFID support ... Blinking Generic DP error In Direct Protocol, you have incorrect media settings. For help, see the Intermec Fingerprint Command Reference Manual. 1008 1606 1320 1321 108 PX4i and PX6i High Performance Printer User's Manual Off Entered IP link error No network connection. Wait for...
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... is reset which causes the Intermec Ready-to-Work indicator to turn the indicator on by changing to -Work indicator is set by pressing S - If you perform a user break by the Fingerprint SYSHEALTH Off command. Troubleshooting and Maintaining the Printer Fingerprint... Error Messages (continued) Message Description Ready-to resend your print job. 1718 1088 PX4i and PX6i High Performance Printer User's Manual 109 For more information, see the Intermec Fingerprint Command Reference Manual....
... is reset which causes the Intermec Ready-to-Work indicator to turn the indicator on by changing to -Work indicator is set by pressing S - If you perform a user break by the Fingerprint SYSHEALTH Off command. Troubleshooting and Maintaining the Printer Fingerprint... Error Messages (continued) Message Description Ready-to resend your print job. 1718 1088 PX4i and PX6i High Performance Printer User's Manual 109 For more information, see the Intermec Fingerprint Command Reference Manual....
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...not perform a test feed before it Blinking printed out test labels. Setup mode entered. Blinking 1005 1031 1027 1058 1022 1059 1701 110 PX4i and PX6i High Performance Printer User's Manual Cutter Blinking Paper Fault LSS too high. Blinking Paper Fault LSS too low. Press the F ...button to -Work Error Indicator Status Number Paper Out The printer is out of transfer ribbon is lifted. Troubleshooting and Maintaining the Printer IPL Error Messages Message Description Ready-to resume. Load a new roll of ribbon. Ribbon Out The printer is not...
...not perform a test feed before it Blinking printed out test labels. Setup mode entered. Blinking 1005 1031 1027 1058 1022 1059 1701 110 PX4i and PX6i High Performance Printer User's Manual Cutter Blinking Paper Fault LSS too high. Blinking Paper Fault LSS too low. Press the F ...button to -Work Error Indicator Status Number Paper Out The printer is out of transfer ribbon is lifted. Troubleshooting and Maintaining the Printer IPL Error Messages Message Description Ready-to resume. Load a new roll of ribbon. Ribbon Out The printer is not...
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... IP address from the network. In most instances, when the printer Off crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off Off Maintenance Off Psu Over Power supply over temperature Off Temp Printhead Hot The printhead.... Increase the printhead pressure. Chapter 4 - For help , see "Adjusting the Pressure Arm" on page 130. PX4i and PX6i High Performance Printer User's Manual 111 Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Message Description Ready-to Off cool down. The printout is overheated ...
... IP address from the network. In most instances, when the printer Off crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off Off Maintenance Off Psu Over Power supply over temperature Off Temp Printhead Hot The printhead.... Increase the printhead pressure. Chapter 4 - For help , see "Adjusting the Pressure Arm" on page 130. PX4i and PX6i High Performance Printer User's Manual 111 Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Message Description Ready-to Off cool down. The printout is overheated ...
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...Replace the printhead. For help , contact your Intermec service representative. 112 PX4i and PX6i High Performance Printer User's Manual Decrease the printhead pressure. Replace the printhead. For help , contact your Intermec service representative. Troubleshooting and Maintaining the Printer Print Quality Problems and ...on page 130. Try these possible solutions in order: • The printhead may be too high. For help , contact your Intermec service representative. For help , see "Cleaning the Printhead" on page 128. • There may be failing. Part of ...
...Replace the printhead. For help , contact your Intermec service representative. 112 PX4i and PX6i High Performance Printer User's Manual Decrease the printhead pressure. Replace the printhead. For help , contact your Intermec service representative. Troubleshooting and Maintaining the Printer Print Quality Problems and ...on page 130. Try these possible solutions in order: • The printhead may be too high. For help , contact your Intermec service representative. For help , see "Cleaning the Printhead" on page 128. • There may be failing. Part of ...
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...parameter may be too high. Reload the ribbon. The transfer ribbon wrinkles. Decrease the printhead pressure. Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge... ribbon breaks. For help , see "Adjusting the Label Stop Sensor" on page 43. PX4i and PX6i High Performance Printer User's Manual 113 For help , see "Loading Media" on...the transfer printout. For help , contact your Intermec service representative. Try these possible solutions in order: • The media may not be too ...
...parameter may be too high. Reload the ribbon. The transfer ribbon wrinkles. Decrease the printhead pressure. Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge... ribbon breaks. For help , see "Adjusting the Label Stop Sensor" on page 43. PX4i and PX6i High Performance Printer User's Manual 113 For help , see "Loading Media" on...the transfer printout. For help , contact your Intermec service representative. Try these possible solutions in order: • The media may not be too ...
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...or LSS position. For help , contact your Intermec service representative. If you are connecting your printer with a crossover network cable, you load RFID media, restart the printer or run a TESTFEED to my printer home page. Troubleshooting and Maintaining the Printer Print Quality Problems and ...Possible Solutions (continued) Problem The media feed is correctly configured for and connected to the tags. Clean the media guides. I cannot connect to let the printer identify the RFID media type. 114 PX4i ...
...or LSS position. For help , contact your Intermec service representative. If you are connecting your printer with a crossover network cable, you load RFID media, restart the printer or run a TESTFEED to my printer home page. Troubleshooting and Maintaining the Printer Print Quality Problems and ...Possible Solutions (continued) Problem The media feed is correctly configured for and connected to the tags. Clean the media guides. I cannot connect to let the printer identify the RFID media type. 114 PX4i ...
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.... For help , contact your local Intermec tree. None of security that is slow and halted in the setup hardware. Change MODE to ENABLE. Try printing on regular media (not RFID MODE is disabled. Printing on a different label. PX4i and PX6i High Performance Printer User's Manual 115 Troubleshooting and Maintaining the Printer RFID Problems...
.... For help , contact your local Intermec tree. None of security that is slow and halted in the setup hardware. Change MODE to ENABLE. Try printing on regular media (not RFID MODE is disabled. Printing on a different label. PX4i and PX6i High Performance Printer User's Manual 115 Troubleshooting and Maintaining the Printer RFID Problems...
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...Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. protect the tag memory from the EPCglobal website at www.epcglobalinc.org. representative. (Fingerprint only) My printer displays an error code. Chapter 4 - Troubleshooting...tags, I get order an MPR6100 kit, contact your local Intermec this error message: "No tag found . 1322 Access outside... locked. You may need to 1329 are using Intermec Direct Protocol, error codes 1320 to modify the TAGFORMAT...message: "Tag format error." Switch to troubleshoot the problem: 1320 No RFID support installed. 1321 ...
...Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. protect the tag memory from the EPCglobal website at www.epcglobalinc.org. representative. (Fingerprint only) My printer displays an error code. Chapter 4 - Troubleshooting...tags, I get order an MPR6100 kit, contact your local Intermec this error message: "No tag found . 1322 Access outside... locked. You may need to 1329 are using Intermec Direct Protocol, error codes 1320 to modify the TAGFORMAT...message: "Tag format error." Switch to troubleshoot the problem: 1320 No RFID support installed. 1321 ...
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There are reset and the printer continues the normal startup process. PX4i and PX6i High Performance Printer User's Manual 117 Troubleshooting and Maintaining the Printer Resetting the Printer When you reset the printer, you do not press E within 10 seconds, the normal startup continues and the ...
There are reset and the printer continues the normal startup process. PX4i and PX6i High Performance Printer User's Manual 117 Troubleshooting and Maintaining the Printer Resetting the Printer When you reset the printer, you do not press E within 10 seconds, the normal startup continues and the ...
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If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is factory-adjusted for full-size media width. Troubleshooting and Maintaining the Printer Adjusting the Printer You may be detected by a weaker printout on the ... sensor. To adjust the pressure arm 1 Turn off the printer. 2 Open the front door and media cover. 3 If necessary, remove the ribbon. 118 PX4i and PX6i High Performance Printer User's Manual Chapter 4 - Adjusting the Pressure Arm The printer is centered on either side of the media path.
If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is factory-adjusted for full-size media width. Troubleshooting and Maintaining the Printer Adjusting the Printer You may be detected by a weaker printout on the ... sensor. To adjust the pressure arm 1 Turn off the printer. 2 Open the front door and media cover. 3 If necessary, remove the ribbon. 118 PX4i and PX6i High Performance Printer User's Manual Chapter 4 - Adjusting the Pressure Arm The printer is centered on either side of the media path.
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... Stop Sensor The label stop/black mark sensor (LSS) is centered, tighten the knob to the knob, not at the tip. PX4i and PX6i High Performance Printer User's Manual 119 Troubleshooting and Maintaining the Printer 4 Loosen the knob that controls the printer's media feed by detecting gaps between labels, or slots or...
... Stop Sensor The label stop/black mark sensor (LSS) is centered, tighten the knob to the knob, not at the tip. PX4i and PX6i High Performance Printer User's Manual 119 Troubleshooting and Maintaining the Printer 4 Loosen the knob that controls the printer's media feed by detecting gaps between labels, or slots or...
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... the black marks with the center of the slots or marks in ) outward, which corresponds to measure the lateral position of full width media. Chapter 4 - Troubleshooting and Maintaining the Printer The LSS can also use the markings, spaced at the print mechanism from the front with the printhead lifted to make... the point of detection on the upper media guide and the other part of the sensor is aligned with a ruler before loading the media. 120 PX4i and PX6i High Performance Printer User's Manual
... the black marks with the center of the slots or marks in ) outward, which corresponds to measure the lateral position of full width media. Chapter 4 - Troubleshooting and Maintaining the Printer The LSS can also use the markings, spaced at the print mechanism from the front with the printhead lifted to make... the point of detection on the upper media guide and the other part of the sensor is aligned with a ruler before loading the media. 120 PX4i and PX6i High Performance Printer User's Manual
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...go to SETUP > PRINT DEFS > LSS TEST > LSS AUTO. • If you are running Fingerprint, go to the LSS menu: • If you are using. Troubleshooting and Maintaining the Printer To test the LSS 1 Make sure that the media is defective in the center. When the LSS detects a gap or detection... from the LSS. The screen displays the LSS AUTO menu with the cursor in some way. 8 Check gap detection: a Lift the printhead. LSS AUTO PX4i and PX6i High Performance Printer User's Manual 121 Chapter 4 - The test menu can determine if the sensor unit is not physically in position, is blocked...
...go to SETUP > PRINT DEFS > LSS TEST > LSS AUTO. • If you are running Fingerprint, go to the LSS menu: • If you are using. Troubleshooting and Maintaining the Printer To test the LSS 1 Make sure that the media is defective in the center. When the LSS detects a gap or detection... from the LSS. The screen displays the LSS AUTO menu with the cursor in some way. 8 Check gap detection: a Lift the printhead. LSS AUTO PX4i and PX6i High Performance Printer User's Manual 121 Chapter 4 - The test menu can determine if the sensor unit is not physically in position, is blocked...