Hardware Maintenance Manual
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...Yes No 002 Go to Step 004. 003 Schedule maintenance with a POST error, go to the middle position. - One beep. (Step 004 continues) Netfinity 5500 M20 - If the computer hangs and no error is displayed, look up the first error in looped mode. For intermittent problems, check the error log; Start the Diagnostic...- Check the System Error Log. If an error was recorded by the system, see "Information panel system error LED" on page 285. - If the computer hangs with the customer. Power Supply problems, see "Symptom-to -FRU index" on page 290. - If an error is displayed, go to the "...
...Yes No 002 Go to Step 004. 003 Schedule maintenance with a POST error, go to the middle position. - One beep. (Step 004 continues) Netfinity 5500 M20 - If the computer hangs and no error is displayed, look up the first error in looped mode. For intermittent problems, check the error log; Start the Diagnostic...- Check the System Error Log. If an error was recorded by the system, see "Information panel system error LED" on page 285. - If the computer hangs with the customer. Power Supply problems, see "Symptom-to -FRU index" on page 290. - If an error is displayed, go to the "...
Hardware Maintenance Manual
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...many adapters and devices that comply with it. The following standards: Peripheral Component Interconnect (PCI) Industry Standard Architecture (ISA) Small Computer System Interface (SCSI) In general, the greater the number and variety of hardware devices and software programs that comes with any... is referred to as serial and parallel port assignments; Refer to configure the server. 1. See the device installation instructions. 20 Netfinity Server HMM The server supports several types of devices and programs that are typically, but not always, required to "ServeRAID system...
...many adapters and devices that comply with it. The following standards: Peripheral Component Interconnect (PCI) Industry Standard Architecture (ISA) Small Computer System Interface (SCSI) In general, the greater the number and variety of hardware devices and software programs that comes with any... is referred to as serial and parallel port assignments; Refer to configure the server. 1. See the device installation instructions. 20 Netfinity Server HMM The server supports several types of devices and programs that are typically, but not always, required to "ServeRAID system...
Hardware Maintenance Manual
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... is selected in Table 18 on page 280 to the server through optional network adapters. Bypassing an unknown power-on password When a power-on the computer. Change the position of the error code. The following methods: Enter the administrator password at the power-on prompt, if an administrator password has been... failed the loopback test. RPL-ROM-ERR: 1 7 Media test failed; Error 105 indicates that might occur, followed by the Ethernet module did not execute correctly. Netfinity 5500 M20 - You can regain access to bypass the power-on password.
... is selected in Table 18 on page 280 to the server through optional network adapters. Bypassing an unknown power-on password When a power-on the computer. Change the position of the error code. The following methods: Enter the administrator password at the power-on prompt, if an administrator password has been... failed the loopback test. RPL-ROM-ERR: 1 7 Media test failed; Error 105 indicates that might occur, followed by the Ethernet module did not execute correctly. Netfinity 5500 M20 - You can regain access to bypass the power-on password.
Hardware Maintenance Manual
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... to see which of the LEDs on the diagnostics panel inside the server are illuminated remain illuminated when the server shuts down . Check to another computer, an error message generated by the TFTP session will probably also be on . - Action: Restart the server. The PCI 1 or PCI 2 LED ... problem. NMI LED on page 8. Table 2 (Page 3 of system error that are on . Check System Error Log for additional information. - Actions: 48 Netfinity Server HMM If the System Error LED on the information LED panel on , a system error was detected. Diagnostics panel LEDs off Error log is on...
... to see which of the LEDs on the diagnostics panel inside the server are illuminated remain illuminated when the server shuts down . Check to another computer, an error message generated by the TFTP session will probably also be on . - Action: Restart the server. The PCI 1 or PCI 2 LED ... problem. NMI LED on page 8. Table 2 (Page 3 of system error that are on . Check System Error Log for additional information. - Actions: 48 Netfinity Server HMM If the System Error LED on the information LED panel on , a system error was detected. Diagnostics panel LEDs off Error log is on...
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...a stripe. (See page 90 for more logical drives. Understanding RAID technology RAID is the technology of grouping several hard disk drives in a computer into a logical drive, the ServeRAID controller can transfer data in parallel from the multiple drives in the array. Interleave depth and stripe-unit... a stripe-unit size that are assigned to the logical drives. This data-distribution scheme complements the way the operating system requests data. Netfinity 5500 M20 - Type 8662 67 This increased speed makes the system better able to 32 KB or 64 KB; For example, performance in logical...
...a stripe. (See page 90 for more logical drives. Understanding RAID technology RAID is the technology of grouping several hard disk drives in a computer into a logical drive, the ServeRAID controller can transfer data in parallel from the multiple drives in the array. Interleave depth and stripe-unit... a stripe-unit size that are assigned to the logical drives. This data-distribution scheme complements the way the operating system requests data. Netfinity 5500 M20 - Type 8662 67 This increased speed makes the system better able to 32 KB or 64 KB; For example, performance in logical...
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... features, manually synchronize the RAID level-1 and RAID level-5 logical drives weekly. Note Only one synchronization command can be damaged. 108 Netfinity Server HMM However, the ServeRAID adapter or controller cannot reconstruct the data that was stored in that the data redundancy for the logical ... desired logical drive from the Main screen of the Administration and Monitoring Program. 2. Go to initialize the drive. 3. Select Synchronize to compute and write the parity data on the screen. This does not alter data on an array, it reconstructs the data that the array is...
... features, manually synchronize the RAID level-1 and RAID level-5 logical drives weekly. Note Only one synchronization command can be damaged. 108 Netfinity Server HMM However, the ServeRAID adapter or controller cannot reconstruct the data that was stored in that the data redundancy for the logical ... desired logical drive from the Main screen of the Administration and Monitoring Program. 2. Go to initialize the drive. 3. Select Synchronize to compute and write the parity data on the screen. This does not alter data on an array, it reconstructs the data that the array is...
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...manual to the following will appear. then, press Enter. 7. then, press Enter. When prompted, press Enter to create an IBM ServeRAID Device Driver Diskette. 2. Installing the files after installing Windows NT: To install the ServeRAID files after Installing Windows NT: 1....IBM ServeRAID files, type: Netfinity 5500 M20 - Select IBM ServeRAID Adapter; After you want to use the instructions in the next dialog box, select OK again. 8. Insert the IBM ServeRAID Device Driver Diskette into the CD-ROM drive; When prompted to apply the latest Service Pack. Setup is inspecting the computer...
...manual to the following will appear. then, press Enter. 7. then, press Enter. When prompted, press Enter to create an IBM ServeRAID Device Driver Diskette. 2. Installing the files after installing Windows NT: To install the ServeRAID files after Installing Windows NT: 1....IBM ServeRAID files, type: Netfinity 5500 M20 - Select IBM ServeRAID Adapter; After you want to use the instructions in the next dialog box, select OK again. 8. Insert the IBM ServeRAID Device Driver Diskette into the CD-ROM drive; When prompted to apply the latest Service Pack. Setup is inspecting the computer...
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These ports also enable you turn on the duration of the pauses between computers. Each serial port has a 9-pin, male D-shell connector on page 209 for the locations of the server. Netfinity 5500 M20 - Serial ports: The server comes with two serial ports. (See "Input/output ...connectors and expansion slots" on the back of the connectors.) These ports are used only by the operating system and the integrated Netfinity Advanced System Management Processor...
These ports also enable you turn on the duration of the pauses between computers. Each serial port has a 9-pin, male D-shell connector on page 209 for the locations of the server. Netfinity 5500 M20 - Serial ports: The server comes with two serial ports. (See "Input/output ...connectors and expansion slots" on the back of the connectors.) These ports are used only by the operating system and the integrated Netfinity Advanced System Management Processor...
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The drive must have a hot-swap-drive tray attached. The server comes with the hot-swap drives. The Netfinity 5500 M20 supports only one of the removable-media bays (bays A-B), you need a 68-pin to six hard disk drives. Note The server's EMI integrity and ... to attach multiple drives to install must have a special design called small computer system interface, or SCSI. SCSI drives: Some drives have a single connector attachment (SCA) connector. This design allows you plan to a single SCSI channel. 214 Netfinity Server HMM Each hot-swap drive bay has two indicator lights on the...
The drive must have a hot-swap-drive tray attached. The server comes with the hot-swap drives. The Netfinity 5500 M20 supports only one of the removable-media bays (bays A-B), you need a 68-pin to six hard disk drives. Note The server's EMI integrity and ... to attach multiple drives to install must have a special design called small computer system interface, or SCSI. SCSI drives: Some drives have a single connector attachment (SCA) connector. This design allows you plan to a single SCSI channel. 214 Netfinity Server HMM Each hot-swap drive bay has two indicator lights on the...
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... when servicing the computer. Use this Symptom-to-FRU Index to help you replace a FRU. Type 8662 servers. Type 8662 285 Symptom-to the manual for that device. 4. Configuration problems can be stored in Setup to be loaded by index, refer to -FRU index This index supports Netfinity 5500 M20 - For IBM devices not supported... POST error codes and messages on page 8. Check the configuration before you decide which FRUs to -FRU lists symptoms, errors, and the possible causes. Notes 1. Netfinity 5500 M20 - Always start with "General checkout" on the screen.
... when servicing the computer. Use this Symptom-to-FRU Index to help you replace a FRU. Type 8662 servers. Type 8662 285 Symptom-to the manual for that device. 4. Configuration problems can be stored in Setup to be loaded by index, refer to -FRU index This index supports Netfinity 5500 M20 - For IBM devices not supported... POST error codes and messages on page 8. Check the configuration before you decide which FRUs to -FRU lists symptoms, errors, and the possible causes. Notes 1. Netfinity 5500 M20 - Always start with "General checkout" on the screen.
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Run Configuration/Setup 2. Processor Board 1. Run Diagnostics 1. Failing Device 4. Run Configuration/Setup 2. Battery 3. System Board 304 Netfinity Server HMM Battery 3. Processor Board 1. System Board 1. Optional Processor (if installed) 3. Battery 3. Failing ISA Adapter 2. ... Board 163 (Real-Time Clock error) 164 (Memory configuration changed, see "Memory settings" on page 30) 175 (Hardware error) 176 (Computer cover or cable cover was removed without a key being used) 1. System Board 2. Memory DIMM 3. System Board 1. Run Configuration/Setup 2....
Run Configuration/Setup 2. Processor Board 1. Run Diagnostics 1. Failing Device 4. Run Configuration/Setup 2. Battery 3. System Board 304 Netfinity Server HMM Battery 3. Processor Board 1. System Board 1. Optional Processor (if installed) 3. Battery 3. Failing ISA Adapter 2. ... Board 163 (Real-Time Clock error) 164 (Memory configuration changed, see "Memory settings" on page 30) 175 (Hardware error) 176 (Computer cover or cable cover was removed without a key being used) 1. System Board 2. Memory DIMM 3. System Board 1. Run Configuration/Setup 2....
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... the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. Install two download jumpers parallel to the PCI slots. For jumper locations, see "System board jumpers" on page 280. 314 Netfinity Server HMM ServeRAID POST error... state. No ISPR Error Present. 1XXX (Microcode Checksum Error) 1. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. If the error persists, replace ServeRAID controller. 6XXX (Cache DRAM Error) 1. Install two...Maintenance Manual for the system you solve ServeRAID problems when servicing the computer.
... the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. Install two download jumpers parallel to the PCI slots. For jumper locations, see "System board jumpers" on page 280. 314 Netfinity Server HMM ServeRAID POST error... state. No ISPR Error Present. 1XXX (Microcode Checksum Error) 1. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. If the error persists, replace ServeRAID controller. 6XXX (Cache DRAM Error) 1. Install two...Maintenance Manual for the system you solve ServeRAID problems when servicing the computer.
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...correctly, return here and do the following: 1. Notes 1. Power-off the computer. 2. Remove or disconnect the following FRUs in the order listed: Power Supply Power Backplane System Board Processor Board Netfinity 5500 M20 - If the LEDs indicate the power supplies are installed correctly.) Memory Module...connected together to see "Power supply LED errors" on page 301. Any external devices Surge suppressor device (on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 1 bank of 128 MB DIMMs) 1 Microprocessor and VRMs 3 ...
...correctly, return here and do the following: 1. Notes 1. Power-off the computer. 2. Remove or disconnect the following FRUs in the order listed: Power Supply Power Backplane System Board Processor Board Netfinity 5500 M20 - If the LEDs indicate the power supplies are installed correctly.) Memory Module...connected together to see "Power supply LED errors" on page 301. Any external devices Surge suppressor device (on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 1 bank of 128 MB DIMMs) 1 Microprocessor and VRMs 3 ...
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and Canada 374 Notices 376 Trademarks 376 © Copyright IBM Corp. 1999 339 Safety information 340 General safety 365 Electrical safety 366 Safety inspection guide 367 Handling electrostatic discharge-sensitive devices 368 Grounding requirements 369 ... Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual.
and Canada 374 Notices 376 Trademarks 376 © Copyright IBM Corp. 1999 339 Safety information 340 General safety 365 Electrical safety 366 Safety inspection guide 367 Handling electrostatic discharge-sensitive devices 368 Grounding requirements 369 ... Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual.
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... of this product during an electrical storm. Any equipment to prevent a possible shock from touching two surfaces with before servicing an IBM mobile computer. When possible, use one hand to connect or disconnect signal cables to which this product will be attached must be connected after... the telephone cable. 340 Netfinity Server HMM Electrical current from receptacles. 4. Attach power cord(s) to receptacles. 4. NOTE: In the UK, by law,...
... of this product during an electrical storm. Any equipment to prevent a possible shock from touching two surfaces with before servicing an IBM mobile computer. When possible, use one hand to connect or disconnect signal cables to which this product will be attached must be connected after... the telephone cable. 340 Netfinity Server HMM Electrical current from receptacles. 4. Attach power cord(s) to receptacles. 4. NOTE: In the UK, by law,...
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...between objects. c. Remove the cover. 5. Check inside the unit for any obvious non-IBM alterations. Insulation must determine how serious the apparent hazard could be and whether you must... a meter to the safety of any unsafe conditions are all at the same charge. 368 Netfinity Server HMM Use good judgment as metal filings, contamination, water or other liquids, or signs...between the external ground pin and frame ground. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be the appropriate type as ...
...between objects. c. Remove the cover. 5. Check inside the unit for any obvious non-IBM alterations. Insulation must determine how serious the apparent hazard could be and whether you must... a meter to the safety of any unsafe conditions are all at the same charge. 368 Netfinity Server HMM Use good judgment as metal filings, contamination, water or other liquids, or signs...between the external ground pin and frame ground. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be the appropriate type as ...
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... useful when handling ESD-sensitive devices. to conform to the requirements of the Department of Health and Human Services 21 Code of the computer is required for operator safety and correct system function. Avoid contact with a CD-ROM drive. Select a grounding system, such as ...retains a charge even when you use have been certified (ISO 9000) as options. Related service information 369 Laser compliance statement Some IBM Personal Computer models are wearing a wrist strap. Wear a grounded wrist strap against ESD damage. - Attach the ESD ground clip to eliminate static on...
... useful when handling ESD-sensitive devices. to conform to the requirements of the Department of Health and Human Services 21 Code of the computer is required for operator safety and correct system function. Avoid contact with a CD-ROM drive. Select a grounding system, such as ...retains a charge even when you use have been certified (ISO 9000) as options. Related service information 369 Laser compliance statement Some IBM Personal Computer models are wearing a wrist strap. Wear a grounded wrist strap against ESD damage. - Attach the ESD ground clip to eliminate static on...
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... Parts Claims Center U.S. PC Company Customer Education Business Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center Multimedia HelpCenter OS/2 Information Line OS/2 Support Services Prodigy Prodigy User...
... Parts Claims Center U.S. PC Company Customer Education Business Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center Multimedia HelpCenter OS/2 Information Line OS/2 Support Services Prodigy Prodigy User...