Hardware Maintenance Manual
Page 9
... Cache control 29 PCI bus control 30 Memory settings 30 Advanced ISA settings 30 Virtual wire mode selection 30 Plug and Play 31 Error logs 31 POST error log 31 System error log 31 Save settings 32 Restore settings 32 Load default settings 32 Exit setup 32 Configuring options 32 Configuring ISA and PCI adapters 33 Resolving configuration conflicts 33 Resolving hardware configuration conflicts . . 34 Resolving software configuration conflicts . . 34 Configuring the ethernet controller 35 Ethernet cable specifications 36 © Copyright IBM Corp. 1999 1 Netfinity 5500 M20...
... Cache control 29 PCI bus control 30 Memory settings 30 Advanced ISA settings 30 Virtual wire mode selection 30 Plug and Play 31 Error logs 31 POST error log 31 System error log 31 Save settings 32 Restore settings 32 Load default settings 32 Exit setup 32 Configuring options 32 Configuring ISA and PCI adapters 33 Resolving configuration conflicts 33 Resolving hardware configuration conflicts . . 34 Resolving software configuration conflicts . . 34 Configuring the ethernet controller 35 Ethernet cable specifications 36 © Copyright IBM Corp. 1999 1 Netfinity 5500 M20...
Hardware Maintenance Manual
Page 10
... unknown power-on password . . . 45 Ethernet subsystem error messages 45 RPL-related error messages 45 Light path diagnostics 48 Netfinity Advanced System Management Processor 52 System requirements for the Advanced System Management Service with Netfinity Manager 53 Accessing the Netfinity Advanced System Management Processor without Netfinity Manager 53 System power menu selections 56 Boot menu selections 57 Using remote video mode to monitor and access POST 58 Software installation 60 Specifications 61 Status LEDs 63 Using the ServeRAID Advanced Configuration Functions 63 Setting...
... unknown power-on password . . . 45 Ethernet subsystem error messages 45 RPL-related error messages 45 Light path diagnostics 48 Netfinity Advanced System Management Processor 52 System requirements for the Advanced System Management Service with Netfinity Manager 53 Accessing the Netfinity Advanced System Management Processor without Netfinity Manager 53 System power menu selections 56 Boot menu selections 57 Using remote video mode to monitor and access POST 58 Software installation 60 Specifications 61 Status LEDs 63 Using the ServeRAID Advanced Configuration Functions 63 Setting...
Hardware Maintenance Manual
Page 13
... Enabling hot-plug PCI support 165 Hot-plug PCI adapter installation 165 Non-hot-plug adapter installation 169 Verifying compatibility between network adapters and device drivers 171 Battery replacement 173 Changing jumper positions 176 Two-pin jumper blocks 176 Three-pin jumper blocks 177 Completing the installation 178 Installing the top cover 178 Installing the trim bezels and server door . . 179 Reconfiguring the server 180 Controls and indicators 181 CD-ROM drive 184 Handling a CD 184 Loading a CD 184 DASD backplane removal 186 Diagnostics panel LEDs...
... Enabling hot-plug PCI support 165 Hot-plug PCI adapter installation 165 Non-hot-plug adapter installation 169 Verifying compatibility between network adapters and device drivers 171 Battery replacement 173 Changing jumper positions 176 Two-pin jumper blocks 176 Three-pin jumper blocks 177 Completing the installation 178 Installing the top cover 178 Installing the trim bezels and server door . . 179 Reconfiguring the server 180 Controls and indicators 181 CD-ROM drive 184 Handling a CD 184 Loading a CD 184 DASD backplane removal 186 Diagnostics panel LEDs...
Hardware Maintenance Manual
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Type 8662 7 Top cover removal 284 Symptom-to-FRU index 285 Beep symptoms 286 No beep symptoms 288 Information panel system error LED 290 Diagnostic error codes 293 Error symptoms 300 Power supply LED errors 301 POST error codes 304 SCSI error codes 311 ServeRAID controller error codes/messages . . 312 ServeRAID POST error codes 314 ServeRAID POST error procedures 314 ServeRAID Startup Messages 318 Undetermined problems 325 Parts listing (Type 8662 327 System 329 Keyboards 335 Power cords 337 Netfinity 5500 M20 -
Type 8662 7 Top cover removal 284 Symptom-to-FRU index 285 Beep symptoms 286 No beep symptoms 288 Information panel system error LED 290 Diagnostic error codes 293 Error symptoms 300 Power supply LED errors 301 POST error codes 304 SCSI error codes 311 ServeRAID controller error codes/messages . . 312 ServeRAID POST error codes 314 ServeRAID POST error procedures 314 ServeRAID Startup Messages 318 Undetermined problems 325 Parts listing (Type 8662 327 System 329 Keyboards 335 Power cords 337 Netfinity 5500 M20 -
Hardware Maintenance Manual
Page 19
... Netfinity 5500 M20 - Diagnostic programs The server diagnostic programs are the primary method of testing the major components of the server, such as the the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port. Note A single problem might not occur the next time you can also use them to check the operation of server components and some of the options installed in upgradable read-only memory (ROM) on the system board. To run...
... Netfinity 5500 M20 - Diagnostic programs The server diagnostic programs are the primary method of testing the major components of the server, such as the the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port. Note A single problem might not occur the next time you can also use them to check the operation of server components and some of the options installed in upgradable read-only memory (ROM) on the system board. To run...
Hardware Maintenance Manual
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... a normal keyboard and a USB device attached. Type in the Test Log. Type 8662 15 The system will fail with a USB keyboard and USB mouse in use. When the message F2 for entries when memory errors occur. 4. then, press Enter. Notes 1. To load the diagnostic programs: 1. Netfinity 5500 M20 - Tips on the Utility menu. 3. For system board tests, first remove all installed adapters. 2. Hard drive surface analysis can only view the error messages in the appropriate password; When viewing a test, if...
... a normal keyboard and a USB device attached. Type in the Test Log. Type 8662 15 The system will fail with a USB keyboard and USB mouse in use. When the message F2 for entries when memory errors occur. 4. then, press Enter. Notes 1. To load the diagnostic programs: 1. Netfinity 5500 M20 - Tips on the Utility menu. 3. For system board tests, first remove all installed adapters. 2. Hard drive surface analysis can only view the error messages in the appropriate password; When viewing a test, if...
Hardware Maintenance Manual
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...-plug PCI slots One standard (non-hot-plug) 32-bit PCI slot (for short card only) One 16-bit ISA slot Upgradable Microcode BIOS, diagnostics, Netfinity Advanced System Management Processor, and ServeRAID upgrades (when available) can update EEPROMs on tower models) Keyboard Mouse Expansion Bays Six slim (1-inch) or three half-high (1.6-inch) hot-swap drive bays Three 5.25-inch removable-media bays (one used by CD-ROM drive) The IBM Netfinity NetBAY3 (tower models only) enables installation of the Netfinity 5500 M20. Type...
...-plug PCI slots One standard (non-hot-plug) 32-bit PCI slot (for short card only) One 16-bit ISA slot Upgradable Microcode BIOS, diagnostics, Netfinity Advanced System Management Processor, and ServeRAID upgrades (when available) can update EEPROMs on tower models) Keyboard Mouse Expansion Bays Six slim (1-inch) or three half-high (1.6-inch) hot-swap drive bays Three 5.25-inch removable-media bays (one used by CD-ROM drive) The IBM Netfinity NetBAY3 (tower models only) enables installation of the Netfinity 5500 M20. Type...
Hardware Maintenance Manual
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... the number and variety of this utility program to the ServeRAID controller on page 66 for complete instructions. Run the Configuration/Setup Utility program and record the current configuration settings. 2. See the device installation instructions. 20 Netfinity Server HMM Set jumpers or switches on page 280. 3. The server supports several types of devices and programs that are typically, but not always, required to configure the server depend on the server system board. You also can use this...
... the number and variety of this utility program to the ServeRAID controller on page 66 for complete instructions. Run the Configuration/Setup Utility program and record the current configuration settings. 2. See the device installation instructions. 20 Netfinity Server HMM Set jumpers or switches on page 280. 3. The server supports several types of devices and programs that are typically, but not always, required to configure the server depend on the server system board. You also can use this...
Hardware Maintenance Manual
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... an Ethernet controller on the network and then sets the controller to address the Ethernet controller. Refer to the Netfinity 5500 M20 server in the network must be selected. The Ethernet controller provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on installing device drivers. Fast Ethernet operates at both speeds. that is also known as auto-negotiation. Attention The 10BASE-T Ethernet and the 100BASE-TX Fast Ethernet cabling in full-duplex mode. That...
... an Ethernet controller on the network and then sets the controller to address the Ethernet controller. Refer to the Netfinity 5500 M20 server in the network must be selected. The Ethernet controller provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on installing device drivers. Fast Ethernet operates at both speeds. that is also known as auto-negotiation. Attention The 10BASE-T Ethernet and the 100BASE-TX Fast Ethernet cabling in full-duplex mode. That...
Hardware Maintenance Manual
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... Ethernet diagnostics and record the server's Ethernet configuration information before you connect the server to set any jumpers or configure the controller for any additional configuration requirements. The Ethernet controller is a PCI device, and is a mixed Ethernet and Fast Ethernet network. To ensure proper operation of the server. Ethernet cable specifications The Ethernet controller on the system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on a standard Ethernet system can install an Ethernet adapter, such as an IBM 10/100 Ethernet adapter...
... Ethernet diagnostics and record the server's Ethernet configuration information before you connect the server to set any jumpers or configure the controller for any additional configuration requirements. The Ethernet controller is a PCI device, and is a mixed Ethernet and Fast Ethernet network. To ensure proper operation of the server. Ethernet cable specifications The Ethernet controller on the system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on a standard Ethernet system can install an Ethernet adapter, such as an IBM 10/100 Ethernet adapter...
Hardware Maintenance Manual
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... describes the specifications for UTP cables used in 10BASE-T and 100BASE-TX link segments. Connect the appropriate type of the controller, always select the default parameters provided. If the port on the repeater is wired as an MDI port), use with RJ-45 connectors at the appropriate rate. Netfinity 5500 M20 - To ensure proper operation of UTP cable to the cables must be grounded. However, all devices connected to the...
... describes the specifications for UTP cables used in 10BASE-T and 100BASE-TX link segments. Connect the appropriate type of the controller, always select the default parameters provided. If the port on the repeater is wired as an MDI port), use with RJ-45 connectors at the appropriate rate. Netfinity 5500 M20 - To ensure proper operation of UTP cable to the cables must be grounded. However, all devices connected to the...
Hardware Maintenance Manual
Page 48
... switched to upgrade the primary adapter hardware. 40 Netfinity Server HMM See the documentation that you can be used (see "Configuring the ethernet controller" on which operating system is the primary Ethernet controller. For example, if the primary Ethernet controller is restored to an operational state, the Ethernet traffic automatically switches back to the primary Ethernet controller. This can install in a hot-plug PCI slot, you install this NIC adapter and connect it is an optional redundant network interface card (NIC adapter...
... switched to upgrade the primary adapter hardware. 40 Netfinity Server HMM See the documentation that you can be used (see "Configuring the ethernet controller" on which operating system is the primary Ethernet controller. For example, if the primary Ethernet controller is restored to an operational state, the Ethernet traffic automatically switches back to the primary Ethernet controller. This can install in a hot-plug PCI slot, you install this NIC adapter and connect it is an optional redundant network interface card (NIC adapter...
Hardware Maintenance Manual
Page 68
... end Remote Video mode and return you have started Remote Video mode on page 57. 4. c. b. Select 6 System Power from the main menu. Once you to the terminal window. When you have the proper working environment for the specific operating system you to enter keyboard commands that access POST operations and utilities such as a fully-active remote session, enabling you are installing, then follow the instructions provided in several ways. To restart the server using Boot menu...
... end Remote Video mode and return you have started Remote Video mode on page 57. 4. c. b. Select 6 System Power from the main menu. Once you to the terminal window. When you have the proper working environment for the specific operating system you to enter keyboard commands that access POST operations and utilities such as a fully-active remote session, enabling you are installing, then follow the instructions provided in several ways. To restart the server using Boot menu...
Hardware Maintenance Manual
Page 107
... user name and password. If you have ServeRAID adapters or controllers installed in the system. 3. In the edit box, type in stand-alone mode. Netfinity 5500 M20 - Status Window Displays messages regarding the operational status of the following: Select the IBM ServeRAID Administration icon or Select IBM ServeRAID Administration from the pull-down list; Do one of each device connected to access. To access the server that no ServeRAID adapters or controllers are running...
... user name and password. If you have ServeRAID adapters or controllers installed in the system. 3. In the edit box, type in stand-alone mode. Netfinity 5500 M20 - Status Window Displays messages regarding the operational status of the following: Select the IBM ServeRAID Administration icon or Select IBM ServeRAID Administration from the pull-down list; Do one of each device connected to access. To access the server that no ServeRAID adapters or controllers are running...
Hardware Maintenance Manual
Page 124
... You might need to use the scroll bar and scroll down to see all of the firmware loaded on the appropriate adapter or controller to 8). The adapter or controller chooses the recovery method when there is a ServeRAID startup error. Defunct Disk Count The current number of offline logical drives. The user chooses the recovery method when there is a ServeRAID startup error. Configuration Update Count The number of concurrent commands supported. Code Block...
... You might need to use the scroll bar and scroll down to see all of the firmware loaded on the appropriate adapter or controller to 8). The adapter or controller chooses the recovery method when there is a ServeRAID startup error. Defunct Disk Count The current number of offline logical drives. The user chooses the recovery method when there is a ServeRAID startup error. Configuration Update Count The number of concurrent commands supported. Code Block...
Hardware Maintenance Manual
Page 141
.../server mode. Other requirements for access to install the WIN32-Based program. - then, Netfinity 5500 M20 - Before you can use the installation instructions and ServerGuide CDs provided with proper cabling for this section to the remote systems - Then, attach the Windows NT or Windows 95 client to install the Administration and Monitoring program. However, you begin the installation. Be sure that the ServeRAID adapter or controller is installed and functional. Type...
.../server mode. Other requirements for access to install the WIN32-Based program. - then, Netfinity 5500 M20 - Before you can use the installation instructions and ServerGuide CDs provided with proper cabling for this section to the remote systems - Then, attach the Windows NT or Windows 95 client to install the Administration and Monitoring program. However, you begin the installation. Be sure that the ServeRAID adapter or controller is installed and functional. Type...
Hardware Maintenance Manual
Page 173
... that specific server resource. Attention All hot-plug operations must install the operating system services for hot-plug PCI support code. Then, make the appropriate jumper or switch settings on page 31.) Enabling hot-plug PCI support: The Netfinity 5500 M20 has hot-plug PCI capability. Failure to the server. Netfinity 5500 M20 - Type 8662 165 Select Downloadable files. If the operating system and adapter also support the hot-add feature, you have a resource conflict, set the resources that comes with a new adapter of the same type without turning off power...
... that specific server resource. Attention All hot-plug operations must install the operating system services for hot-plug PCI support code. Then, make the appropriate jumper or switch settings on page 31.) Enabling hot-plug PCI support: The Netfinity 5500 M20 has hot-plug PCI capability. Failure to the server. Netfinity 5500 M20 - Type 8662 165 Select Downloadable files. If the operating system and adapter also support the hot-add feature, you have a resource conflict, set the resources that comes with a new adapter of the same type without turning off power...
Hardware Maintenance Manual
Page 289
... installed on pins 1 and 2. Type 8662 281 The default position is a jumper on pins 1 and 2). No automatic recovery after the password is normal operation (jumper on pins 1 and 2. Netfinity 5500 M20 - Table 18 (Page 2 of Flash ROM is used when the RAID adapter EEPROM is severely limited. Moving the jumper to pins 2 and 3 allows the power supply to disable the Ethernet controller. A cable is connected to these pins to the default position after an NMI error. 4. its white wire indicates pin 1. The default is a jumper installed...
... installed on pins 1 and 2. Type 8662 281 The default position is a jumper on pins 1 and 2). No automatic recovery after the password is normal operation (jumper on pins 1 and 2. Netfinity 5500 M20 - Table 18 (Page 2 of Flash ROM is used when the RAID adapter EEPROM is severely limited. Moving the jumper to pins 2 and 3 allows the power supply to disable the Ethernet controller. A cable is connected to these pins to the default position after an NMI error. 4. its white wire indicates pin 1. The default is a jumper installed...
Hardware Maintenance Manual
Page 308
... in the drive, verify that: 1. Run Diskette Drive Diagnostics. 7. Display Adapter/System Board 300 Netfinity Server HMM System Board If there is inserted correctly in -use light stays on .) CD-ROM drive is good and not damaged. (Try another diskette if you suspect a problem with the monitor for correct device driver. 1. Cable 8. System Board 1. Diskette drive in the drive. 4. Check cables and jumpers. 3. Verify that comes with the monitor, refer to start the server. 5. Monitor 2. Monitor problems (general) Some IBM monitors have...
... in the drive, verify that: 1. Run Diskette Drive Diagnostics. 7. Display Adapter/System Board 300 Netfinity Server HMM System Board If there is inserted correctly in -use light stays on .) CD-ROM drive is good and not damaged. (Try another diskette if you suspect a problem with the monitor for correct device driver. 1. Cable 8. System Board 1. Diskette drive in the drive. 4. Check cables and jumpers. 3. Verify that comes with the monitor, refer to start the server. 5. Monitor 2. Monitor problems (general) Some IBM monitors have...
Hardware Maintenance Manual
Page 322
... to the PCI slots. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. Install two download jumpers parallel to help you are servicing. Install two download jumpers parallel to -FRU index" on page 280. 3. For jumper locations, see the Hardware Maintenance Manual for the system you solve ServeRAID problems when servicing the computer. Remove the jumpers. 4. Remove the jumpers. 5. Note Do not replace a system board containing an imbedded ServeRAID controller unless such a replacement is listed first...
... to the PCI slots. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. Install two download jumpers parallel to help you are servicing. Install two download jumpers parallel to -FRU index" on page 280. 3. For jumper locations, see the Hardware Maintenance Manual for the system you solve ServeRAID problems when servicing the computer. Remove the jumpers. 4. Remove the jumpers. 5. Note Do not replace a system board containing an imbedded ServeRAID controller unless such a replacement is listed first...