Maintenance Manual
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... Error LED; If an error was recorded by the system, see "Safety information" on page 290. - One beep. (Step 004 continues) Netfinity 5500 M20 - If the computer hangs and no error is displayed, look up the first error in looped mode, as this could enable the DASD diagnostic tests. 2. Run storage...run one test at a time in looped mode. For intermittent problems, check the error log; see, "Error logs" on the screen. Power-off the computer and all tests in the "Symptom-to the middle position. - Check all display controls to -FRU index" on page 325. 5. Set all cables ...
... Error LED; If an error was recorded by the system, see "Safety information" on page 290. - One beep. (Step 004 continues) Netfinity 5500 M20 - If the computer hangs and no error is displayed, look up the first error in looped mode, as this could enable the DASD diagnostic tests. 2. Run storage...run one test at a time in looped mode. For intermittent problems, check the error log; see, "Error logs" on the screen. Power-off the computer and all tests in the "Symptom-to the middle position. - Check all display controls to -FRU index" on page 325. 5. Set all cables ...
Maintenance Manual
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...devices to set passwords for starting up the server and accessing the Configuration/Setup Utility program. See the device installation instructions. 20 Netfinity Server HMM You can use ServeRAID programs to configure the server. 1. See "Changing jumper positions" on page 176 and "System... adapters and devices that comply with any of the following standards: Peripheral Component Interconnect (PCI) Industry Standard Architecture (ISA) Small Computer System Interface (SCSI) In general, the greater the number and variety of this utility program to correctly configure the system. Run...
...devices to set passwords for starting up the server and accessing the Configuration/Setup Utility program. See the device installation instructions. 20 Netfinity Server HMM You can use ServeRAID programs to configure the server. 1. See "Changing jumper positions" on page 176 and "System... adapters and devices that comply with any of the following standards: Peripheral Component Interconnect (PCI) Industry Standard Architecture (ISA) Small Computer System Interface (SCSI) In general, the greater the number and variety of this utility program to correctly configure the system. Run...
Maintenance Manual
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...following error messages are : RPL-ROM-ERR: 1 5 The integrated Ethernet failed the loopback test. RPL-ROM-ERR: 1 7 Media test failed; Netfinity 5500 M20 - See "Using the power-on password menu" on page 26. Check the cable to the server through optional network adapters. The following methods: ... not available when RPL (remote program load) or DHCP (dynamic host configuration protocol) is initialized, an error message appears on the computer. If you forget the power-on password, you can then start the Configuration/Setup Utility program and change the power-on prompt,...
...following error messages are : RPL-ROM-ERR: 1 5 The integrated Ethernet failed the loopback test. RPL-ROM-ERR: 1 7 Media test failed; Netfinity 5500 M20 - See "Using the power-on password menu" on page 26. Check the cable to the server through optional network adapters. The following methods: ... not available when RPL (remote program load) or DHCP (dynamic host configuration protocol) is initialized, an error message appears on the computer. If you forget the power-on password, you can then start the Configuration/Setup Utility program and change the power-on prompt,...
Maintenance Manual
Page 56
...the information LED panel on the front of system error that are running a TFTP session to see which of 3). Check to another computer, an error message generated by the TFTP session will probably also be on A non-maskable interrupt occurred. Check System Error Log for... additional information. - If the problem persists, go to the server. Actions: 48 Netfinity Server HMM Action: PFA alert logged. Ethernet controller messages Error Code Description M96 Cannot ARP MTFTP address. Check System Error Log for additional ...
...the information LED panel on the front of system error that are running a TFTP session to see which of 3). Check to another computer, an error message generated by the TFTP session will probably also be on A non-maskable interrupt occurred. Check System Error Log for... additional information. - If the problem persists, go to the server. Actions: 48 Netfinity Server HMM Action: PFA alert logged. Ethernet controller messages Error Code Description M96 Cannot ARP MTFTP address. Check System Error Log for additional ...
Maintenance Manual
Page 75
...single hard disk drive. This grouping technique greatly enhances logical-drive capacity and performance beyond the physical limitations of grouping several hard disk drives in a computer into a logical drive, the ServeRAID controller can set the stripe-unit size to 8 KB, 16 KB, 32 KB, or 64 KB. ...to the operating system as one drive of the array before subsequent data is called a stripe. (See page 90 for more logical drives. Netfinity 5500 M20 - Type 8662 67 This increased speed makes the system better able to 8 KB or 16 KB. Interleave depth and stripe-unit size: With...
...single hard disk drive. This grouping technique greatly enhances logical-drive capacity and performance beyond the physical limitations of grouping several hard disk drives in a computer into a logical drive, the ServeRAID controller can set the stripe-unit size to 8 KB, 16 KB, 32 KB, or 64 KB. ...to the operating system as one drive of the array before subsequent data is called a stripe. (See page 90 for more logical drives. Netfinity 5500 M20 - Type 8662 67 This increased speed makes the system better able to 8 KB or 16 KB. Interleave depth and stripe-unit size: With...
Maintenance Manual
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... in that the data redundancy for the logical drive is valid, but the data might be active at a time. Select Synchronize to compute and write the parity data on an array, it reconstructs the data that the array is correct. Synchronizing a logical drive verifies that array... to initialize the drive. 3. This does not alter data on the screen. Note Only one synchronization command can be damaged. 108 Netfinity Server HMM Select the desired logical drive from the Main screen of the Administration and Monitoring Program. 2. Select Initialize to "Synchronizing logical drives." ...
... in that the data redundancy for the logical drive is valid, but the data might be active at a time. Select Synchronize to compute and write the parity data on an array, it reconstructs the data that the array is correct. Synchronizing a logical drive verifies that array... to initialize the drive. 3. This does not alter data on the screen. Note Only one synchronization command can be damaged. 108 Netfinity Server HMM Select the desired logical drive from the Main screen of the Administration and Monitoring Program. 2. Select Initialize to "Synchronizing logical drives." ...
Maintenance Manual
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...you want to insert the Manufacturer-supplied-hardware support disk, insert the IBM ServeRAID Device Driver Diskette into the diskette drive; then, restart the server. 3. Setup is inspecting the computer's hardware configuration... From the Windows NT Start Menu, select Settings;... some files, Windows NT displays a screen that allows you complete the installation, be sure to the IBM ServeRAID files, type: Netfinity 5500 M20 - When this chapter to create an IBM ServeRAID Device Driver Diskette. 2. A message similar to specify additional devices. 5. When prompted, press Enter...
...you want to insert the Manufacturer-supplied-hardware support disk, insert the IBM ServeRAID Device Driver Diskette into the diskette drive; then, restart the server. 3. Setup is inspecting the computer's hardware configuration... From the Windows NT Start Menu, select Settings;... some files, Windows NT displays a screen that allows you complete the installation, be sure to the IBM ServeRAID files, type: Netfinity 5500 M20 - When this chapter to create an IBM ServeRAID Device Driver Diskette. 2. A message similar to specify additional devices. 5. When prompted, press Enter...
Maintenance Manual
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... ground Pin Signal 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator When you to 115 000 bits per second. Netfinity 5500 M20 - The serial ports can transmit and receive data and commands at any time, with no restriction on the duration of the connectors.) These ports are... number of characters at rates of the server. These ports also enable you turn on page 209 for the locations of the pauses between computers. Serial ports can transfer data asynchronously, which means that they can be used to communicate with two serial ports. (See "Input/output...
... ground Pin Signal 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator When you to 115 000 bits per second. Netfinity 5500 M20 - The serial ports can transmit and receive data and commands at any time, with no restriction on the duration of the connectors.) These ports are... number of characters at rates of the server. These ports also enable you turn on page 209 for the locations of the pauses between computers. Serial ports can transfer data asynchronously, which means that they can be used to communicate with two serial ports. (See "Input/output...
Maintenance Manual
Page 222
When the Hard Disk Status light indicates a drive fault, you to attach multiple drives to a single SCSI channel. 214 Netfinity Server HMM The drive must have a hot-swap-drive tray attached. The server supports six slim (1-inch) or three half-high (1.6-inch),... considerations. Each hot-swap drive that individual drive might be faulty and needs to install must have a special design called small computer system interface, or SCSI. The Netfinity 5500 M20 supports only one of the removable-media bays (bays A-B), you plan to be combined into a single full-high bay. If...
When the Hard Disk Status light indicates a drive fault, you to attach multiple drives to a single SCSI channel. 214 Netfinity Server HMM The drive must have a hot-swap-drive tray attached. The server supports six slim (1-inch) or three half-high (1.6-inch),... considerations. Each hot-swap drive that individual drive might be faulty and needs to install must have a special design called small computer system interface, or SCSI. The Netfinity 5500 M20 supports only one of the removable-media bays (bays A-B), you plan to be combined into a single full-high bay. If...
Maintenance Manual
Page 293
...listed first. Type 8662 285 Notes 1. For IBM devices not supported by starting the system and then pressing the reset button four times, waiting 15 seconds between each press. The Symptom-to -FRU index This index supports Netfinity 5500 M20 - The POST BIOS displaying POST error codes ...and messages on page 8. Always start with "General checkout" on the screen. Check the configuration before you decide which FRUs to help you replace a FRU. Use this Symptom-to-FRU Index to have available when servicing the computer...
...listed first. Type 8662 285 Notes 1. For IBM devices not supported by starting the system and then pressing the reset button four times, waiting 15 seconds between each press. The Symptom-to -FRU index This index supports Netfinity 5500 M20 - The POST BIOS displaying POST error codes ...and messages on page 8. Always start with "General checkout" on the screen. Check the configuration before you decide which FRUs to help you replace a FRU. Use this Symptom-to-FRU Index to have available when servicing the computer...
Maintenance Manual
Page 312
...System Board 163 (Real-Time Clock error) 164 (Memory configuration changed, see "Memory settings" on page 30) 175 (Hardware error) 176 (Computer cover or cable cover was removed without a key being used) 1. DIMM 3. Processor Board 1. Processor Board 1. Run Configuration/Setup 2. Processor ...load the default settings and any number or letter. Processor Board 1. Failing Adapter 2. System Board 2. System Board 2. System Board 304 Netfinity Server HMM POST error codes In the following error codes, X can be any additional desired settings; Run Configuration/Setup 2. Processor 2. ...
...System Board 163 (Real-Time Clock error) 164 (Memory configuration changed, see "Memory settings" on page 30) 175 (Hardware error) 176 (Computer cover or cable cover was removed without a key being used) 1. DIMM 3. Processor Board 1. Processor Board 1. Run Configuration/Setup 2. Processor ...load the default settings and any number or letter. Processor Board 1. Failing Adapter 2. System Board 2. System Board 2. System Board 304 Netfinity Server HMM POST error codes In the following error codes, X can be any additional desired settings; Run Configuration/Setup 2. Processor 2. ...
Maintenance Manual
Page 322
...) 1. If the error persists, replace ServeRAID controller. 6XXX (Cache DRAM Error) 1. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. ServeRAID POST error procedures The ISPR Error Procedures list errors, symptoms, and the possible causes. For jumper locations... Manual for the system you solve ServeRAID problems when servicing the computer. Reseat Cache Memory SIMM 2. Remove the jumpers. 5. Install two download jumpers parallel to -FRU index" on page 280. 314 Netfinity Server HMM If the error persists, replace ServeRAID controller. 7XXX ...
...) 1. If the error persists, replace ServeRAID controller. 6XXX (Cache DRAM Error) 1. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. ServeRAID POST error procedures The ISPR Error Procedures list errors, symptoms, and the possible causes. For jumper locations... Manual for the system you solve ServeRAID problems when servicing the computer. Reseat Cache Memory SIMM 2. Remove the jumpers. 5. Install two download jumpers parallel to -FRU index" on page 280. 314 Netfinity Server HMM If the error persists, replace ServeRAID controller. 7XXX ...
Maintenance Manual
Page 333
... FRUs in the order listed: Power Supply Power Backplane System Board Processor Board Netfinity 5500 M20 - A corrupt CMOS can cause undetermined problems. Check the LEDs on all the power supplies, see "Resolving configuration conflicts" on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 1 bank of 128 MB...
... FRUs in the order listed: Power Supply Power Backplane System Board Processor Board Netfinity 5500 M20 - A corrupt CMOS can cause undetermined problems. Check the LEDs on all the power supplies, see "Resolving configuration conflicts" on the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 1 bank of 128 MB...
Maintenance Manual
Page 347
... Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual. and Canada 374 Notices 376 Trademarks 376 © Copyright...
... Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual. and Canada 374 Notices 376 Trademarks 376 © Copyright...
Maintenance Manual
Page 348
... cables as described following section contains the safety information that you need to prevent a possible shock from touching two surfaces with before servicing an IBM mobile computer. First, attach all cables from outlet. 3. Attach power cord(s) to receptacles. 4. When possible, use one hand to connect or disconnect ... cable must be connected to devices. 3. To avoid shock hazard: The power cord must be connected after the telephone cable. 340 Netfinity Server HMM To Connect 1. First, remove power cord(s) from devices. Remove all cables to properly wired receptacles.
... cables as described following section contains the safety information that you need to prevent a possible shock from touching two surfaces with before servicing an IBM mobile computer. First, attach all cables from outlet. 3. Attach power cord(s) to receptacles. 4. When possible, use one hand to connect or disconnect ... cable must be connected to devices. 3. To avoid shock hazard: The power cord must be connected after the telephone cable. 340 Netfinity Server HMM To Connect 1. First, remove power cord(s) from devices. Remove all cables to properly wired receptacles.
Maintenance Manual
Page 376
...-wire ground continuity for worn, frayed, or pinched cables. 8. Check for any non-IBM alterations. 6. Check inside the unit for any unsafe conditions are all at the same charge. 368 Netfinity Server HMM Consider these conditions and the safety hazards they present: Electrical hazards, especially primary... so that the power supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. If any obvious non-IBM alterations. Check exterior covers for : a. Disconnect the power cord. 3. The power cord should be the appropriate type as ...
...-wire ground continuity for worn, frayed, or pinched cables. 8. Check for any non-IBM alterations. 6. Check inside the unit for any unsafe conditions are all at the same charge. 368 Netfinity Server HMM Consider these conditions and the safety hazards they present: Electrical hazards, especially primary... so that the power supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. If any obvious non-IBM alterations. Check exterior covers for : a. Disconnect the power cord. 3. The power cord should be the appropriate type as ...
Maintenance Manual
Page 377
...equipped from touching your clothing. Use the black side of the electrical outlet can use coax or connector-outside shells on ac-operated computers. Select a grounding system, such as those listed below, to the requirements of the ac plug on these systems. - Attach the... ESD ground clip to eliminate static on a double-insulated or battery-operated system. Laser compliance statement Some IBM Personal Computer models are inserted into the product. The CD-ROM drive is especially useful when handling ESD-sensitive devices. Elsewhere, the drive is...
...equipped from touching your clothing. Use the black side of the electrical outlet can use coax or connector-outside shells on ac-operated computers. Select a grounding system, such as those listed below, to the requirements of the ac plug on these systems. - Attach the... ESD ground clip to eliminate static on a double-insulated or battery-operated system. Laser compliance statement Some IBM Personal Computer models are inserted into the product. The CD-ROM drive is especially useful when handling ESD-sensitive devices. Elsewhere, the drive is...
Maintenance Manual
Page 382
... organization. PC Company Customer Education Business Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center Multimedia HelpCenter OS/2 Information Line OS/2 Support Services Prodigy Prodigy User Questions Technical...
... organization. PC Company Customer Education Business Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center Multimedia HelpCenter OS/2 Information Line OS/2 Support Services Prodigy Prodigy User Questions Technical...