Maintenance Manual
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Netfinity 5500 M20 - descriptions 12 POST error messages 13 Diagnostic error messages 13 Software-generated error messages . . . . . 13 System error log 13 Option diskettes 13 Running diagnostic programs 14 Viewing the test log 16 Features 17 Configuring the server 19 Configuration overview 20 Configuration/Setup Utility program 21 Configuration/Setup Utility main menu 22 System summary 23 System information 23 Product data 23 System card data 23 PCI routing 23 Devices and I/O ports 24 Date and time 25...
Netfinity 5500 M20 - descriptions 12 POST error messages 13 Diagnostic error messages 13 Software-generated error messages . . . . . 13 System error log 13 Option diskettes 13 Running diagnostic programs 14 Viewing the test log 16 Features 17 Configuring the server 19 Configuration overview 20 Configuration/Setup Utility program 21 Configuration/Setup Utility main menu 22 System summary 23 System information 23 Product data 23 System card data 23 PCI routing 23 Devices and I/O ports 24 Date and time 25...
Maintenance Manual
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... unknown power-on password . . . 45 Ethernet subsystem error messages 45 RPL-related error messages 45 Light path diagnostics 48 Netfinity Advanced System Management Processor 52 System requirements for the Advanced System Management Service with Netfinity Manager 53 Accessing the Netfinity Advanced System Management Processor without Netfinity Manager 53 System power menu selections 56 Boot menu selections 57 Using remote video mode to monitor and access POST 58 Software installation 60 Specifications 61 Status LEDs 63 Using the ServeRAID Advanced Configuration Functions 63 Setting...
... unknown power-on password . . . 45 Ethernet subsystem error messages 45 RPL-related error messages 45 Light path diagnostics 48 Netfinity Advanced System Management Processor 52 System requirements for the Advanced System Management Service with Netfinity Manager 53 Accessing the Netfinity Advanced System Management Processor without Netfinity Manager 53 System power menu selections 56 Boot menu selections 57 Using remote video mode to monitor and access POST 58 Software installation 60 Specifications 61 Status LEDs 63 Using the ServeRAID Advanced Configuration Functions 63 Setting...
Maintenance Manual
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... Enabling hot-plug PCI support 165 Hot-plug PCI adapter installation 165 Non-hot-plug adapter installation 169 Verifying compatibility between network adapters and device drivers 171 Battery replacement 173 Changing jumper positions 176 Two-pin jumper blocks 176 Three-pin jumper blocks 177 Completing the installation 178 Installing the top cover 178 Installing the trim bezels and server door . . 179 Reconfiguring the server 180 Controls and indicators 181 CD-ROM drive 184 Handling a CD 184 Loading a CD 184 DASD backplane removal 186 Diagnostics panel LEDs...
... Enabling hot-plug PCI support 165 Hot-plug PCI adapter installation 165 Non-hot-plug adapter installation 169 Verifying compatibility between network adapters and device drivers 171 Battery replacement 173 Changing jumper positions 176 Two-pin jumper blocks 176 Three-pin jumper blocks 177 Completing the installation 178 Installing the top cover 178 Installing the trim bezels and server door . . 179 Reconfiguring the server 180 Controls and indicators 181 CD-ROM drive 184 Handling a CD 184 Loading a CD 184 DASD backplane removal 186 Diagnostics panel LEDs...
Maintenance Manual
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Top cover removal 284 Symptom-to-FRU index 285 Beep symptoms 286 No beep symptoms 288 Information panel system error LED 290 Diagnostic error codes 293 Error symptoms 300 Power supply LED errors 301 POST error codes 304 SCSI error codes 311 ServeRAID controller error codes/messages . . 312 ServeRAID POST error codes 314 ServeRAID POST error procedures 314 ServeRAID Startup Messages 318 Undetermined problems 325 Parts listing (Type 8662 327 System 329 Keyboards 335 Power cords 337 Netfinity 5500 M20 - Type 8662 7
Top cover removal 284 Symptom-to-FRU index 285 Beep symptoms 286 No beep symptoms 288 Information panel system error LED 290 Diagnostic error codes 293 Error symptoms 300 Power supply LED errors 301 POST error codes 304 SCSI error codes 311 ServeRAID controller error codes/messages . . 312 ServeRAID POST error codes 314 ServeRAID POST error procedures 314 ServeRAID Startup Messages 318 Undetermined problems 325 Parts listing (Type 8662 327 System 329 Keyboards 335 Power cords 337 Netfinity 5500 M20 - Type 8662 7
Maintenance Manual
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... in the server. Note A single problem might not occur the next time you can also use them to -FRU index" on page 285. This series of error codes and messages, see "Running diagnostic programs" on self-test or POST. After the cause of the server, such as the the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port. Type 8662 11 Diagnostic programs The server diagnostic programs are...
... in the server. Note A single problem might not occur the next time you can also use them to -FRU index" on page 285. This series of error codes and messages, see "Running diagnostic programs" on self-test or POST. After the cause of the server, such as the the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial port, and parallel port. Type 8662 11 Diagnostic programs The server diagnostic programs are...
Maintenance Manual
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... level password. Netfinity 5500 M20 - Universal serial bus testing notes: The USB interface test will disable USB during testing and you for these ports. For system board tests, first remove all installed adapters. 2. When the message F2 for entries when memory errors occur. 4. You must start the server with a normal keyboard and a USB device attached. Type 8662 15 Tips on the server and watch the screen. If the server is set , you do not have to the server. To run the...
... level password. Netfinity 5500 M20 - Universal serial bus testing notes: The USB interface test will disable USB during testing and you for these ports. For system board tests, first remove all installed adapters. 2. When the message F2 for entries when memory errors occur. 4. You must start the server with a normal keyboard and a USB device attached. Type 8662 15 Tips on the server and watch the screen. If the server is set , you do not have to the server. To run the...
Maintenance Manual
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... models) Keyboard Mouse Expansion Bays Six slim (1-inch) or three half-high (1.6-inch) hot-swap drive bays Three 5.25-inch removable-media bays (one used by CD-ROM drive) The IBM Netfinity NetBAY3 (tower models only) enables installation of the Netfinity 5500 M20. Type 8662 17 Four 32-bit hot-plug PCI slots One standard (non-hot-plug) 32-bit PCI slot (for short card only) One 16-bit ISA slot Upgradable Microcode BIOS, diagnostics, Netfinity Advanced System Management Processor, and ServeRAID upgrades...
... models) Keyboard Mouse Expansion Bays Six slim (1-inch) or three half-high (1.6-inch) hot-swap drive bays Three 5.25-inch removable-media bays (one used by CD-ROM drive) The IBM Netfinity NetBAY3 (tower models only) enables installation of the Netfinity 5500 M20. Type 8662 17 Four 32-bit hot-plug PCI slots One standard (non-hot-plug) 32-bit PCI slot (for short card only) One 16-bit ISA slot Upgradable Microcode BIOS, diagnostics, Netfinity Advanced System Management Processor, and ServeRAID upgrades...
Maintenance Manual
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.... Run the Configuration/Setup Utility program and record the current configuration settings. 2. Because of this utility program to "ServeRAID system board controller" on the device. Set jumpers or switches on page 66 for installation and configuration. Refer to set passwords for drives that you can configure system board functions, such as serial and parallel port assignments; You can use ServeRAID programs to determine the steps required for complete instructions. The server supports several types of hardware devices and software programs...
.... Run the Configuration/Setup Utility program and record the current configuration settings. 2. Because of this utility program to "ServeRAID system board controller" on the device. Set jumpers or switches on page 66 for installation and configuration. Refer to set passwords for drives that you can configure system board functions, such as serial and parallel port assignments; You can use ServeRAID programs to determine the steps required for complete instructions. The server supports several types of hardware devices and software programs...
Maintenance Manual
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... operating speeds, Fast Ethernet and standard Ethernet are structurally identical. that is to change addresses. However, except for additional information. Type 8662 35 In this device driver. Refer to the ServerGuide package for instructions on the back of the server. Applications Netfinity 5500 M20 - The Ethernet controller provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on installing device drivers. The controller supports half-duplex (HDX) and full-duplex (FDX) modes...
... operating speeds, Fast Ethernet and standard Ethernet are structurally identical. that is to change addresses. However, except for additional information. Type 8662 35 In this device driver. Refer to the ServerGuide package for instructions on the back of the server. Applications Netfinity 5500 M20 - The Ethernet controller provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on installing device drivers. The controller supports half-duplex (HDX) and full-duplex (FDX) modes...
Maintenance Manual
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...: http://www.ibm.com/pc/us/netfinity/ If you need additional Ethernet connections, you install the adapter. Ethernet cable specifications The Ethernet controller on the system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on a standard Ethernet system can be required to adjust the application to the network, the Ethernet controller 36 Netfinity Server HMM and protocols that the server supports. The Ethernet controller is a PCI device, and is a mixed Ethernet and Fast Ethernet network. When...
...: http://www.ibm.com/pc/us/netfinity/ If you need additional Ethernet connections, you install the adapter. Ethernet cable specifications The Ethernet controller on the system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on a standard Ethernet system can be required to adjust the application to the network, the Ethernet controller 36 Netfinity Server HMM and protocols that the server supports. The Ethernet controller is a PCI device, and is a mixed Ethernet and Fast Ethernet network. When...
Maintenance Manual
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... repeater is not a crossover port (also known as an MDI port), use a UTP cable that is wired as a straight-through cable. However, all devices connected to the cables must be certified as EIA/TIA-568 Category 5. Netfinity 5500 M20 - Type 8662 37 If the port on the network and then sets the controller to the repeater. UTP cables are not twisted, and the cables do not meet various standards...
... repeater is not a crossover port (also known as an MDI port), use a UTP cable that is wired as a straight-through cable. However, all devices connected to the cables must be certified as EIA/TIA-568 Category 5. Netfinity 5500 M20 - Type 8662 37 If the port on the network and then sets the controller to the repeater. UTP cables are not twisted, and the cables do not meet various standards...
Maintenance Manual
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... (secondary) controller. In failover mode, if the primary Ethernet controller detects a link failure, all Ethernet traffic associated with the adapter for redundant Ethernet The Netfinity 5500 M20 has an integrated Ethernet controller. This switching occurs without powering off the server - Applications with active sessions do not experience any user intervention. If you install this NIC adapter and connect it is being used for any given time. How you test the Ethernet controller or adapter depends...
... (secondary) controller. In failover mode, if the primary Ethernet controller detects a link failure, all Ethernet traffic associated with the adapter for redundant Ethernet The Netfinity 5500 M20 has an integrated Ethernet controller. This switching occurs without powering off the server - Applications with active sessions do not experience any user intervention. If you install this NIC adapter and connect it is being used for any given time. How you test the Ethernet controller or adapter depends...
Maintenance Manual
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... Netfinity Advanced System Management Processor, all textual output generated during POST will be sent to the remote server. Once you have started Remote Video mode on page 57. 4. Software installation Use ServerGuide to verify that you have the proper working environment for the specific operating system you to the main menu. b. In this way, you restart the server, return to the main menu and select Z Start Remote Video. To restart the server using Boot menu...
... Netfinity Advanced System Management Processor, all textual output generated during POST will be sent to the remote server. Once you have started Remote Video mode on page 57. 4. Software installation Use ServerGuide to verify that you have the proper working environment for the specific operating system you to the main menu. b. In this way, you restart the server, return to the main menu and select Z Start Remote Video. To restart the server using Boot menu...
Maintenance Manual
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... enabled on the screen. Note If security is currently pointing. Type 8662 99 Status Window Displays messages regarding the operational status of each device connected to access. Netfinity 5500 M20 - When the Main window appears: If you are running the program from the Options menu. 4. then, select Connect. Logical Drive Area Displays the number of logical drives created and the status of the installed ServeRAID adapters and controllers To start the WIN32-Based Administration and Monitoring...
... enabled on the screen. Note If security is currently pointing. Type 8662 99 Status Window Displays messages regarding the operational status of each device connected to access. Netfinity 5500 M20 - When the Main window appears: If you are running the program from the Options menu. 4. then, select Connect. Logical Drive Area Displays the number of logical drives created and the status of the installed ServeRAID adapters and controllers To start the WIN32-Based Administration and Monitoring...
Maintenance Manual
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... 8). Number of Logical Drives The number of the Administration and Monitoring Program. Hot-Swap Rebuild The current state (Enabled or Disabled) of the battery-backup cache (installed, not installed, or defective). 116 Netfinity Server HMM Descriptions of the items that appear on this screen. The user chooses the recovery method when there is a ServeRAID startup error. The adapter or controller chooses the recovery method when there is a ServeRAID startup error. NVRAM Battery...
... 8). Number of Logical Drives The number of the Administration and Monitoring Program. Hot-Swap Rebuild The current state (Enabled or Disabled) of the battery-backup cache (installed, not installed, or defective). 116 Netfinity Server HMM Descriptions of the items that appear on this screen. The user chooses the recovery method when there is a ServeRAID startup error. The adapter or controller chooses the recovery method when there is a ServeRAID startup error. NVRAM Battery...
Maintenance Manual
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... remote systems - A network adapter with the server to "Installing ServeRAID device drivers" on a remote Windows 95 client, use the installation instructions and ServerGuide CDs provided with proper cabling for installing the ServeRAID WIN32-Based program. The ServeRAID device driver and background-server component installed on the remote system Refer to install the Administration and Monitoring program. If you can run the ServeRAID WIN32-Based program remotely, in stand-alone mode. If the network operating system is Windows...
... remote systems - A network adapter with the server to "Installing ServeRAID device drivers" on a remote Windows 95 client, use the installation instructions and ServerGuide CDs provided with proper cabling for installing the ServeRAID WIN32-Based program. The ServeRAID device driver and background-server component installed on the remote system Refer to install the Administration and Monitoring program. If you can run the ServeRAID WIN32-Based program remotely, in stand-alone mode. If the network operating system is Windows...
Maintenance Manual
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... that specific server resource. Attention All hot-plug operations must install the operating system services for hot-plug PCI support code. Type 8662 165 If you have a resource conflict, set the resources that comes with a new adapter of the same type without turning off power to other available system resources. (See "Plug and Play" on page 31.) Enabling hot-plug PCI support: The Netfinity 5500 M20 has hot-plug PCI capability. Notes 1. Refer to the documentation that are used...
... that specific server resource. Attention All hot-plug operations must install the operating system services for hot-plug PCI support code. Type 8662 165 If you have a resource conflict, set the resources that comes with a new adapter of the same type without turning off power to other available system resources. (See "Plug and Play" on page 31.) Enabling hot-plug PCI support: The Netfinity 5500 M20 has hot-plug PCI capability. Notes 1. Refer to the documentation that are used...
Maintenance Manual
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... for diagnostic purposes. No system error logging. 2. The default position is a jumper installed on pins 1 and 2. A cable is connected to these pins to allow easy access while the processor support tray is normal operation (jumper on without a power switch assembly or Netfinity Advanced System Management Processor. A jumper should only be turned on pins 1 and 2). No monitoring of 2). No automatic recovery after the password is severely limited. System board jumpers Jumper Name 1 J32 Power-on control with J51 jumpered is no jumper on...
... for diagnostic purposes. No system error logging. 2. The default position is a jumper installed on pins 1 and 2. A cable is connected to these pins to allow easy access while the processor support tray is normal operation (jumper on without a power switch assembly or Netfinity Advanced System Management Processor. A jumper should only be turned on pins 1 and 2). No monitoring of 2). No automatic recovery after the password is severely limited. System board jumpers Jumper Name 1 J32 Power-on control with J51 jumpered is no jumper on...
Maintenance Manual
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... the diskette drive does not work . Error symptoms Error Symptom CD is not working . (The server must be a video driver. 3. Insert the end of a paper clip into the manual tray-release opening. 2. Check for adjusting and testing instructions. Cable 8. Diskette Drive 9. Run Video Diagnostics. CD-ROM drive tray is not recognized. Verify that the power-on control jumper on J32's extension cable is on .) CD-ROM drive is not working properly. Clean the CD 2. Run Configuration/Setup, enable primary IDE...
... the diskette drive does not work . Error symptoms Error Symptom CD is not working . (The server must be a video driver. 3. Insert the end of a paper clip into the manual tray-release opening. 2. Check for adjusting and testing instructions. Cable 8. Diskette Drive 9. Run Video Diagnostics. CD-ROM drive tray is not recognized. Verify that the power-on control jumper on J32's extension cable is on .) CD-ROM drive is not working properly. Clean the CD 2. Run Configuration/Setup, enable primary IDE...
Maintenance Manual
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... PCI slots. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. For jumper locations, see the Hardware Maintenance Manual for the system you solve ServeRAID problems when servicing the computer. ServeRAID POST error procedures The ISPR Error Procedures list errors, symptoms, and the possible causes. EF10 (Default ISPR) 1. Note Where the ISPR Error Procedures refer to help you are servicing. Install two download jumpers parallel to the PCI slots. If the error persists, replace...
... PCI slots. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. For jumper locations, see the Hardware Maintenance Manual for the system you solve ServeRAID problems when servicing the computer. ServeRAID POST error procedures The ISPR Error Procedures list errors, symptoms, and the possible causes. EF10 (Default ISPR) 1. Note Where the ISPR Error Procedures refer to help you are servicing. Install two download jumpers parallel to the PCI slots. If the error persists, replace...