Hardware Maintenance Manual
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Netfinity 5500 - Type 8660 General Checkout 7 Diagnostic tools 10 Diagnostic programs 10 Power-on self-test (POST 11 POST beep codes 11 Error messages 12 POST error messages 12 Diagnostic error messages 12 Software-generated error messages . . . . . 12 System error log 12 Option diskettes 12 Diagnostic programs 13 Running Diagnostic programs 13 Viewing the test log 14 Features 15 Additional service information 17 Administration and Monitoring Utility Program . . 18 Before you begin 19 Installing the Server Utility Programs . . . . . 20...
Netfinity 5500 - Type 8660 General Checkout 7 Diagnostic tools 10 Diagnostic programs 10 Power-on self-test (POST 11 POST beep codes 11 Error messages 12 POST error messages 12 Diagnostic error messages 12 Software-generated error messages . . . . . 12 System error log 12 Option diskettes 12 Diagnostic programs 13 Running Diagnostic programs 13 Viewing the test log 14 Features 15 Additional service information 17 Administration and Monitoring Utility Program . . 18 Before you begin 19 Installing the Server Utility Programs . . . . . 20...
Hardware Maintenance Manual
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...Service with Netfinity Manager 66 Accessing the System Management Processor without Netfinity Manager 66 System Power menu selections . . . . . 68 Boot menu selections 69 Using remote video mode to monitor and access POST 71 Resolving configuration conflicts 73 Changing the software configuration setup . . 73 Changing the hardware configuration setup . 73 ServeRAID Configuration program 74 Software installation 74 Specifications 75 Starting the ServeRAID Configuration program . 77 During the initial startup of the server . . . . 77 After an operating system is installed . . . . 77 Using...
...Service with Netfinity Manager 66 Accessing the System Management Processor without Netfinity Manager 66 System Power menu selections . . . . . 68 Boot menu selections 69 Using remote video mode to monitor and access POST 71 Resolving configuration conflicts 73 Changing the software configuration setup . . 73 Changing the hardware configuration setup . 73 ServeRAID Configuration program 74 Software installation 74 Specifications 75 Starting the ServeRAID Configuration program . 77 During the initial startup of the server . . . . 77 After an operating system is installed . . . . 77 Using...
Hardware Maintenance Manual
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... Configuration/Setup Utility program . . . 145 Battery replacement 147 Before you begin 150 Changing jumper positions 151 Two-pin jumper blocks 151 Three-pin jumper blocks 153 Completing the installation 154 Installing the top cover 155 Installing the trim bezels and server door . . 156 Updating device records and reconfiguring the server 156 Controls and indicators 158 CD-ROM drive 161 Handling a CD 161 Loading a CD 161 DASD backplane removal 163 Diagnostics panel LEDs 164 External options 165 Connecting external SCSI devices . . . . . 165 Cabling...
... Configuration/Setup Utility program . . . 145 Battery replacement 147 Before you begin 150 Changing jumper positions 151 Two-pin jumper blocks 151 Three-pin jumper blocks 153 Completing the installation 154 Installing the top cover 155 Installing the trim bezels and server door . . 156 Updating device records and reconfiguring the server 156 Controls and indicators 158 CD-ROM drive 161 Handling a CD 161 Loading a CD 161 DASD backplane removal 163 Diagnostics panel LEDs 164 External options 165 Connecting external SCSI devices . . . . . 165 Cabling...
Hardware Maintenance Manual
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... Input/Output ports and connectors . . . . . 166 Serial ports 166 Management port C 167 Parallel port 167 Video port 168 Keyboard and auxiliary-device ports . . 169 Ethernet port 170 Universal serial bus ports 171 Front bezel removal 172 Hot-plug PCI adapter installation 173 Installing a non-hot-plug adapter 177 Verifying compatibility between network adapters and device drivers 180 Hot-swap power supply installation 181 Hot-swap power supply removal 185 Hot-swap fan assembly 187 Information LED panel 189 Information panel cover removal 191 Information panel LED assembly removal...
... Input/Output ports and connectors . . . . . 166 Serial ports 166 Management port C 167 Parallel port 167 Video port 168 Keyboard and auxiliary-device ports . . 169 Ethernet port 170 Universal serial bus ports 171 Front bezel removal 172 Hot-plug PCI adapter installation 173 Installing a non-hot-plug adapter 177 Verifying compatibility between network adapters and device drivers 180 Hot-swap power supply installation 181 Hot-swap power supply removal 185 Hot-swap fan assembly 187 Information LED panel 189 Information panel cover removal 191 Information panel LED assembly removal...
Hardware Maintenance Manual
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... unknown power-on password 258 System board removal 259 Top cover removal 262 Voltage regulator card removal 263 Symptom-to-FRU index 264 Beep symptoms 264 No beep symptoms 267 Control panel system error LED 267 Diagnostic error codes 270 Error symptoms 277 Power supply LED errors 278 POST error codes 280 SCSI error codes 285 ServeRAID II controller error codes/messages . 286 System board LEDs 290 System board SCSI LEDs 290 Undetermined problems 291 Parts listing (Type 8660 293 System 294 Hard disk drives and cables 302 Keyboards 303 Power cords 305 6 Netfinity Server HMM
... unknown power-on password 258 System board removal 259 Top cover removal 262 Voltage regulator card removal 263 Symptom-to-FRU index 264 Beep symptoms 264 No beep symptoms 267 Control panel system error LED 267 Diagnostic error codes 270 Error symptoms 277 Power supply LED errors 278 POST error codes 280 SCSI error codes 285 ServeRAID II controller error codes/messages . 286 System board LEDs 290 System board SCSI LEDs 290 Undetermined problems 291 Parts listing (Type 8660 293 System 294 Hard disk drives and cables 302 Keyboards 303 Power cords 305 6 Netfinity Server HMM
Hardware Maintenance Manual
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... to test the IBM Netfinity 5500. If the server stops during normal operations, see "Symptom-to obtain accurate test results when testing the diskette drive. 6. Running Diagnostic programs: While you run the diagnostic programs. These programs are running the diagnostic programs again. If the problem persists, have to install a wrap connector on the active parallel or serial port to correct the cause of the first error message is set, you enter the power-on...
... to test the IBM Netfinity 5500. If the server stops during normal operations, see "Symptom-to obtain accurate test results when testing the diskette drive. 6. Running Diagnostic programs: While you run the diagnostic programs. These programs are running the diagnostic programs again. If the problem persists, have to install a wrap connector on the active parallel or serial port to correct the cause of the first error message is set, you enter the power-on...
Hardware Maintenance Manual
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...-module (DIMM) sockets Diskette Drive Standard: One 3.5-inch, 1.44 MB Hard Disk Drives Up to seven adapters can update EEPROMs on the system board Security Features Door and top cover lock (tower model only) NetBAY3 bezel lock Power-on and administrator passwords Selectable drive-startup Keyboard password Systems management security - Dial back Predictive Failure Analysis (PFA) Alerts Power supplies Fans Memory Hard disk drives Microprocessors Integrated Functions Two serial ports Two universal serial bus (USB) ports One parallel port Mouse port Keyboard port Video port Netfinity 5500 -
...-module (DIMM) sockets Diskette Drive Standard: One 3.5-inch, 1.44 MB Hard Disk Drives Up to seven adapters can update EEPROMs on the system board Security Features Door and top cover lock (tower model only) NetBAY3 bezel lock Power-on and administrator passwords Selectable drive-startup Keyboard password Systems management security - Dial back Predictive Failure Analysis (PFA) Alerts Power supplies Fans Memory Hard disk drives Microprocessors Integrated Functions Two serial ports Two universal serial bus (USB) ports One parallel port Mouse port Keyboard port Video port Netfinity 5500 -
Hardware Maintenance Manual
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... drive No rebuild, synchronization, or RAID level change operation is in the boot block for the ServeRAID controller. The user chooses the recovery method when there is a startup error. The current number of concurrent commands supported. The current number of devices supported. On - The maximum number of offline logical drives. The ServeRAID controller chooses the recovery method when there is a ServeRAID controller startup error. Netfinity 5500 - The number of the drive without user intervention. Unattended Mode Code Block Version Boot...
... drive No rebuild, synchronization, or RAID level change operation is in the boot block for the ServeRAID controller. The user chooses the recovery method when there is a startup error. The current number of concurrent commands supported. The current number of devices supported. On - The maximum number of offline logical drives. The ServeRAID controller chooses the recovery method when there is a ServeRAID controller startup error. Netfinity 5500 - The number of the drive without user intervention. Unattended Mode Code Block Version Boot...
Hardware Maintenance Manual
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... the IBM 10/100 PCI Ethernet Netfinity 5500 - When you use the Ethernet controller. Fast Ethernet operates at the appropriate rate. This mixed network consists of standard Ethernet connections at the workstations and Fast Ethernet connections at the same time. This process is a mixed Ethernet and Fast Ethernet network. This auto-negotiation occurs without requiring software intervention. Type 8660 55 Configuring the Ethernet controller The Netfinity 5500 comes with an Ethernet controller on the back of the server. that...
... the IBM 10/100 PCI Ethernet Netfinity 5500 - When you use the Ethernet controller. Fast Ethernet operates at the appropriate rate. This mixed network consists of standard Ethernet connections at the workstations and Fast Ethernet connections at the same time. This process is a mixed Ethernet and Fast Ethernet network. This auto-negotiation occurs without requiring software intervention. Type 8660 55 Configuring the Ethernet controller The Netfinity 5500 comes with an Ethernet controller on the back of the server. that...
Hardware Maintenance Manual
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... this utility program to set passwords for installation and configuration. ServeRAID You can also use these programs to configure SCSI devices (such as hot-swap drives) that you to determine the steps required for starting up the server and accessing the Configuration/Setup Utility program. See the device installation instructions. 58 Netfinity Server HMM Because of the following actions are attached to the ServeRAID controller on the server system board. See "Understanding disk array...
... this utility program to set passwords for installation and configuration. ServeRAID You can also use these programs to configure SCSI devices (such as hot-swap drives) that you to determine the steps required for starting up the server and accessing the Configuration/Setup Utility program. See the device installation instructions. 58 Netfinity Server HMM Because of the following actions are attached to the ServeRAID controller on the server system board. See "Understanding disk array...
Hardware Maintenance Manual
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... settings you should be connected to management port C. (Refer to "Management port C" on page 167 for some reason you are unable to use Netfinity Manager to access and manage the system management processor, you will be displayed in to remotely monitor all local (terminal program) keystrokes are : Baud 57.6 k Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware 2. Log in the terminal program window as system configuration, RAID mini-configuration program, and diagnostic...
... settings you should be connected to management port C. (Refer to "Management port C" on page 167 for some reason you are unable to use Netfinity Manager to access and manage the system management processor, you will be displayed in to remotely monitor all local (terminal program) keystrokes are : Baud 57.6 k Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware 2. Log in the terminal program window as system configuration, RAID mini-configuration program, and diagnostic...
Hardware Maintenance Manual
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... more information.) Viewing the disk-array configuration: To view the current configuration: 1. b. Netfinity 5500 - A screen similar to the following information and instructions for using the Up Arrow ( ) and Down Arrow ( ) keys and press Enter. X.XX Adapter Number: 1 Bus Number: 0 Host ID = BIOSNull Cfg Display/Change Adapter Parameter 1. Display Adapter Status 3. Set BIOS Compatability Mapping 5. Use the Up Arrow (↑) or Down Arrow (↓) key to the Advanced Functions menu. 7. Press Esc to return...
... more information.) Viewing the disk-array configuration: To view the current configuration: 1. b. Netfinity 5500 - A screen similar to the following information and instructions for using the Up Arrow ( ) and Down Arrow ( ) keys and press Enter. X.XX Adapter Number: 1 Bus Number: 0 Host ID = BIOSNull Cfg Display/Change Adapter Parameter 1. Display Adapter Status 3. Set BIOS Compatability Mapping 5. Use the Up Arrow (↑) or Down Arrow (↓) key to the Advanced Functions menu. 7. Press Esc to return...
Hardware Maintenance Manual
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... up the disk-array configuration" on page 118 for the correct operation of the Administration and Monitoring Utility program, which direct access storage device (DASD) bank is set the start up simultaneously, and set to 20 MHz, the SCSI bus for Unattended Mode, CD-ROM Boot, and Read Ahead. Set BIOS Compatibility Mapping lets you are blocked or have a bad stripe. (See "Changing the RAID parameters" on...
... up the disk-array configuration" on page 118 for the correct operation of the Administration and Monitoring Utility program, which direct access storage device (DASD) bank is set the start up simultaneously, and set to 20 MHz, the SCSI bus for Unattended Mode, CD-ROM Boot, and Read Ahead. Set BIOS Compatibility Mapping lets you are blocked or have a bad stripe. (See "Changing the RAID parameters" on...
Hardware Maintenance Manual
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..., press Enter. 5. View Power-on Change List displays the hard disk drive device state changes since you restarted or turned on the server. - The identifier consists of this choice if a message appears stating that have an unrecoverable configuration error, because valid configuration information does not exist. Follow the instructions that do not match the stored configuration information. View Hard Drive Configuration displays the configuration settings for the ServeRAID controller. default settings. View NVRAM Configuration displays the current configuration settings stored...
..., press Enter. 5. View Power-on Change List displays the hard disk drive device state changes since you restarted or turned on the server. - The identifier consists of this choice if a message appears stating that have an unrecoverable configuration error, because valid configuration information does not exist. Follow the instructions that do not match the stored configuration information. View Hard Drive Configuration displays the configuration settings for the ServeRAID controller. default settings. View NVRAM Configuration displays the current configuration settings stored...
Hardware Maintenance Manual
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... adapter for future use. Refer to route any cabling instructions. It might be installed on page 173 for future use for any jumpers or switches as described by the adapter manufacturer. 8. Install the adapter: 178 Netfinity Server HMM c. Lift the tab covering the top of the expansion-slot cover 2 . Attention Expansion-slot covers must be easier for you are installing an adapter in "Hot-plug PCI adapter installation" on all vacant slots. Note Check the instructions...
... adapter for future use. Refer to route any cabling instructions. It might be installed on page 173 for future use for any jumpers or switches as described by the adapter manufacturer. 8. Install the adapter: 178 Netfinity Server HMM c. Lift the tab covering the top of the expansion-slot cover 2 . Attention Expansion-slot covers must be easier for you are installing an adapter in "Hot-plug PCI adapter installation" on all vacant slots. Note Check the instructions...
Hardware Maintenance Manual
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...management processor. Refer to these two universal serial bus (USB) connectors. NetBAY3: The tower model of the server. Universal Serial Bus Connectors: You can install devices, such as a printer connects here. This port sometimes is dedicated to -25-pin adapter cable. Video Connector: The monitor signal cable connects here. Management C Connector: This connector is used to attach a modem that is called an auxiliary-device or pointing-device port. External Connector Knockouts PCI Expansion Slots Mouse Connector Ethernet Connector Keyboard Connector Power Supply 1 Universal Serial...
...management processor. Refer to these two universal serial bus (USB) connectors. NetBAY3: The tower model of the server. Universal Serial Bus Connectors: You can install devices, such as a printer connects here. This port sometimes is dedicated to -25-pin adapter cable. Video Connector: The monitor signal cable connects here. Management C Connector: This connector is used to attach a modem that is called an auxiliary-device or pointing-device port. External Connector Knockouts PCI Expansion Slots Mouse Connector Ethernet Connector Keyboard Connector Power Supply 1 Universal Serial...
Hardware Maintenance Manual
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... ac power (Power supply ac LED is off) No beep and no video System will not power-up (Power supply ac LED is detected. Processor 1 or 2 on , remove the cover and check the diagnostic panel LEDs. Check speaker connection. 3. The following is defective.) 3. To locate the LEDs on the system board see "Processor board component locations" on (The LED next to enable. 2. Type 8660 267 Run Configuration/Setup, set the Start Options Power-On Status to the failing CPU is on (Processor 1 or 2). 2. To locate the LEDs on the processor board...
... ac power (Power supply ac LED is off) No beep and no video System will not power-up (Power supply ac LED is detected. Processor 1 or 2 on , remove the cover and check the diagnostic panel LEDs. Check speaker connection. 3. The following is defective.) 3. To locate the LEDs on the system board see "Processor board component locations" on (The LED next to enable. 2. Type 8660 267 Run Configuration/Setup, set the Start Options Power-On Status to the failing CPU is on (Processor 1 or 2). 2. To locate the LEDs on the processor board...
Hardware Maintenance Manual
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... a problem with the monitor, refer to the information that : 1. CD-ROM drive tray is not working properly. Display Adapter/System Board Netfinity 5500 - Clean the optical-head lens. 3. CD-ROM Drive 1. The diskette contains the necessary files to bypass the diskette drive, replace the diskette drive. 1. The diskette drive is enabled in the drive, verify that comes with the monitor for correct device driver. Error symptoms Error Symptom CD is not working . (The server must be powered...
... a problem with the monitor, refer to the information that : 1. CD-ROM drive tray is not working properly. Display Adapter/System Board Netfinity 5500 - Clean the optical-head lens. 3. CD-ROM Drive 1. The diskette contains the necessary files to bypass the diskette drive, replace the diskette drive. 1. The diskette drive is enabled in the drive, verify that comes with the monitor for correct device driver. Error symptoms Error Symptom CD is not working . (The server must be powered...
Hardware Maintenance Manual
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... 2. Drive Cable 4. Disconnect external cable on serial port. 2. System Board 1. Fixed Disk Cables 2. Fixed Disk Adapter 4. Disabled DIMM, if not disabled by user 2. Diskette Drive 1. System Board 1. Battery/CMOS Chip 3. Battery/CMOS Chip 3. Run Configuration/Setup, if disabled by user. 3. Keyboard 2. System Board 1. Diskette Drive 2. Run Configuration/Setup and Diagnostics 2. System Board 1. Run Configuration/Setup 3. System Board 282 Netfinity Server HMM Diskette Drive 3. Drive Cable 4. Processor Board 1. Diskette Drive 3. Fixed Disk Drive...
... 2. Drive Cable 4. Disconnect external cable on serial port. 2. System Board 1. Fixed Disk Cables 2. Fixed Disk Adapter 4. Disabled DIMM, if not disabled by user 2. Diskette Drive 1. System Board 1. Battery/CMOS Chip 3. Battery/CMOS Chip 3. Run Configuration/Setup, if disabled by user. 3. Keyboard 2. System Board 1. Diskette Drive 2. Run Configuration/Setup and Diagnostics 2. System Board 1. Run Configuration/Setup 3. System Board 282 Netfinity Server HMM Diskette Drive 3. Drive Cable 4. Processor Board 1. Diskette Drive 3. Fixed Disk Drive...
Hardware Maintenance Manual
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... the list shown on the next screen and press Enter to restart the server. Connect all other server and device cables and connectors. 3. Watch the monitor screen. Select Save Settings and exit the Configuration/Setup program. 6. Press Ctrl+Alt+Del to accept your selected language similar to update the system diagnostic programs. 1. Update Diagnostics 3. Turn the server power on self-test (POST). Updating the System Diagnostic programs Complete this option package, into the diskette drive. 2. Flash Utility Select...
... the list shown on the next screen and press Enter to restart the server. Connect all other server and device cables and connectors. 3. Watch the monitor screen. Select Save Settings and exit the Configuration/Setup program. 6. Press Ctrl+Alt+Del to accept your selected language similar to update the system diagnostic programs. 1. Update Diagnostics 3. Turn the server power on self-test (POST). Updating the System Diagnostic programs Complete this option package, into the diskette drive. 2. Flash Utility Select...