HP xw series Workstations - Quick Reference Card
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... sheets RAID information Software, BIOS, and drivers For U.S. For Microsoft Windows: • See the Service and Technical Reference Guide. • See www.microsoft.com/support. As part of our continuing efforts, we are moving more content to click See more of the following: Documentation Information resources Utilities Operating system (OS) restore/recovery information See www.hp.com/support/workstation_manuals, select your model, and look for the appropriate manual...
... sheets RAID information Software, BIOS, and drivers For U.S. For Microsoft Windows: • See the Service and Technical Reference Guide. • See www.microsoft.com/support. As part of our continuing efforts, we are moving more content to click See more of the following: Documentation Information resources Utilities Operating system (OS) restore/recovery information See www.hp.com/support/workstation_manuals, select your model, and look for the appropriate manual...
HP Installer Kit for Linux: Important Red Hat Linux installation information
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...-bit or 64bit) box set . Using your system to the setup agent where requested. 4. Install the operating system using the CDs included in your hardware platform and Red Hat Linux OS, see the release notes chapter of the Linux Workstation user manual at the end of this document to verify that the hardware components installed on supported HP Linux-enabled workstations with the HP Driver CD, complete the...
...-bit or 64bit) box set . Using your system to the setup agent where requested. 4. Install the operating system using the CDs included in your hardware platform and Red Hat Linux OS, see the release notes chapter of the Linux Workstation user manual at the end of this document to verify that the hardware components installed on supported HP Linux-enabled workstations with the HP Driver CD, complete the...
HP Installer Kit for Linux: Important Red Hat Linux installation information
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... 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 16x DVD-ROM Drive HP 16x Super Multi DVD+RW HP BD-RE (writer) Input/Output Devices (no modem support) 5 5 • • 5,7 5,7 • • Broadcom 5761 PCI-Express Intel Pro 1000 CT Gigibit PCI Intel NC360T PCIe Dual Port Gigibit NIC Onboard Components • • • • • • Onboard LAN - Select "download drivers and software"; Hardware RAID is not supported. Hardware Support Matrix for HP Printers...
... 1394 PCI Card SATA Controllers Creative Sound Blaster X-Fi Hardware Raid Removable CD/DVD Media HP 16x DVD-ROM Drive HP 16x Super Multi DVD+RW HP BD-RE (writer) Input/Output Devices (no modem support) 5 5 • • 5,7 5,7 • • Broadcom 5761 PCI-Express Intel Pro 1000 CT Gigibit PCI Intel NC360T PCIe Dual Port Gigibit NIC Onboard Components • • • • • • Onboard LAN - Select "download drivers and software"; Hardware RAID is not supported. Hardware Support Matrix for HP Printers...
HP xw3400 Workstation - Hardware Reference Guide
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... panel components 1 5.25-inch Optical Drives1 7 Optical Drive Eject Buttons 2 Optical Drive Activity Lights 8 Diskette Eject Button (optional) 3 3.5-inch Diskette Drive (optional)2 9 Dual-State Power Button 4 Diskette Drive Activity Light (optional) 10 Power On Light 5 Hard Drive Activity Light 11 Headphone Connector 6 Microphone Connector 12 USB (Universal Serial Bus) 2.0 Ports NOTE: An optical drive is available from HP for this drive bay. 2 Chapter 1 Product features ENWW The Power On Light is normally green when the power is displaying a diagnostic code. Refer...
... panel components 1 5.25-inch Optical Drives1 7 Optical Drive Eject Buttons 2 Optical Drive Activity Lights 8 Diskette Eject Button (optional) 3 3.5-inch Diskette Drive (optional)2 9 Dual-State Power Button 4 Diskette Drive Activity Light (optional) 10 Power On Light 5 Hard Drive Activity Light 11 Headphone Connector 6 Microphone Connector 12 USB (Universal Serial Bus) 2.0 Ports NOTE: An optical drive is available from HP for this drive bay. 2 Chapter 1 Product features ENWW The Power On Light is normally green when the power is displaying a diagnostic code. Refer...
HP xw3400 Workstation - Service and Technical Reference Guide
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...; ● Enable/disable the Embedded Security device Reset the device to set and enable setup (administrator) password. See the Troubleshooting Guide on the Documentation and Diagnostics CD for ● Serial ports ● Parallel port ● All USB ports ● Front USB ports ● System audio ENWW Computer Setup (F10) utilities 9 NOTE: If the setup password is required to change Computer Setup options, flash the ROM, and make changes to set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the Desktop Management Guide on the...
...; ● Enable/disable the Embedded Security device Reset the device to set and enable setup (administrator) password. See the Troubleshooting Guide on the Documentation and Diagnostics CD for ● Serial ports ● Parallel port ● All USB ports ● Front USB ports ● System audio ENWW Computer Setup (F10) utilities 9 NOTE: If the setup password is required to change Computer Setup options, flash the ROM, and make changes to set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password) See the Desktop Management Guide on the...
HP xw3400 Workstation - Service and Technical Reference Guide
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... as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without having to visit each workstation ● Remotely configure BIOS and security settings ● Automate processes to quickly resolve hardware problems ENWW Software updating and management 25 SSM is integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of device drivers and BIOS updates for your networked workstations. Alerts...
... as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without having to visit each workstation ● Remotely configure BIOS and security settings ● Automate processes to quickly resolve hardware problems ENWW Software updating and management 25 SSM is integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of device drivers and BIOS updates for your networked workstations. Alerts...
HP xw3400 Workstation - Service and Technical Reference Guide
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... internal ports are depressed. 3. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with workstation turned off . 2. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is attached and turned on. 4. Ensure that none of the keys are assigned 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Verify monitor...
... internal ports are depressed. 3. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with workstation turned off . 2. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is attached and turned on. 4. Ensure that none of the keys are assigned 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Verify monitor...
HP xw3400 Workstation - Service and Technical Reference Guide
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... remove a media card correctly. on the correct side. Most digital cameras use the FAT (FAT16 & FAT12) format and can not operate with your card to and deleting from an SD/Memory Stick/ PRO card. Solution Check the manufacturer's documentation included with a FAT32 formatted card. Cause Solution The workstation's software is flashing. 132 Appendix D Troubleshooting without diagnostics ENWW Cause Solution By default, Windows XP will format any media card...
... remove a media card correctly. on the correct side. Most digital cameras use the FAT (FAT16 & FAT12) format and can not operate with your card to and deleting from an SD/Memory Stick/ PRO card. Solution Check the manufacturer's documentation included with a FAT32 formatted card. Cause Solution The workstation's software is flashing. 132 Appendix D Troubleshooting without diagnostics ENWW Cause Solution By default, Windows XP will format any media card...
HP xw3400 Workstation - Service and Technical Reference Guide
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... graphics after installing a PCI Express graphics card. Bad monitor. The cable connections are using a fixed-sync monitor and it will shut down the power button for more than four seconds. Ensure that the monitor light is running in the workstation are enabled. Use the sliding control to the common causes and solutions listed in standby mode. Reflash the system ROM with the latest BIOS image. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. Table D-6 Solving Display Problems Blank screen (no video). Workstation...
... graphics after installing a PCI Express graphics card. Bad monitor. The cable connections are using a fixed-sync monitor and it will shut down the power button for more than four seconds. Ensure that the monitor light is running in the workstation are enabled. Use the sliding control to the common causes and solutions listed in standby mode. Reflash the system ROM with the latest BIOS image. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. Table D-6 Solving Display Problems Blank screen (no video). Workstation...
HP xw3400 Workstation - Service and Technical Reference Guide
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.... the changes. Beeps and flashing LEDs are not bent down . A plug and play board may need to the system board. Cable(s) of the workstation. Solving hardware installation problems You may not automatically configure when added if the default configuration conflicts with other devices. that all cables are Ensure that pins in Computer Setup. USB ports on the front of new external device are loose or power cables are properly and securely connected and unplugged. Turn off the workstation and remove the power cord...
.... the changes. Beeps and flashing LEDs are not bent down . A plug and play board may need to the system board. Cable(s) of the workstation. Solving hardware installation problems You may not automatically configure when added if the default configuration conflicts with other devices. that all cables are Ensure that pins in Computer Setup. USB ports on the front of new external device are loose or power cables are properly and securely connected and unplugged. Turn off the workstation and remove the power cord...
HP xw3400 Workstation - Service and Technical Reference Guide
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... connector. Diagnostics reports a failure. Diagnostics passes, but the workstation does not communicate with the embedded NIC. Cause Solution Network driver is not securely connected. Cause Solution The cable is not properly loaded. Network controller interrupt is network activity. Cause Solution Network controller interrupt is securely attached to the correct connector. Under the Computer Setup Advanced menu, change the resource settings for this workstation. Table D-12 Solving Network Problems (continued) Network status link light never flashes. Disable...
... connector. Diagnostics reports a failure. Diagnostics passes, but the workstation does not communicate with the embedded NIC. Cause Solution Network driver is not securely connected. Cause Solution The cable is not properly loaded. Network controller interrupt is network activity. Cause Solution Network controller interrupt is securely attached to the correct connector. Under the Computer Setup Advanced menu, change the resource settings for this workstation. Table D-12 Solving Network Problems (continued) Network status link light never flashes. Disable...
HP xw3400 Workstation - Service and Technical Reference Guide
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... A access panel removal and replacement 61 access to workstation, controlling 35 adding devices 1 Altiris AClient 22 Deployment Solution Agent 22 asset tracking 35 ATA/ATAPI (IDE) drive cable pin assignments 100 audible codes 115 audio problems 138 B Backup and Recovery Manager 2, 19, 22 battery disposal 58 removal and replacement 92 beep codes 115 BIOS Boot Block Emergency Recovery Mode 29 HPQFlash 29 Remote ROM Flash 29 Boot Block Emergency Recovery Mode 29 boot problems 153 bootable device creating 31 DiskOnKey 31, 33 HP Drive Key 31, 33 USB flash media device 31 booting options...
... A access panel removal and replacement 61 access to workstation, controlling 35 adding devices 1 Altiris AClient 22 Deployment Solution Agent 22 asset tracking 35 ATA/ATAPI (IDE) drive cable pin assignments 100 audible codes 115 audio problems 138 B Backup and Recovery Manager 2, 19, 22 battery disposal 58 removal and replacement 92 beep codes 115 BIOS Boot Block Emergency Recovery Mode 29 HPQFlash 29 Remote ROM Flash 29 Boot Block Emergency Recovery Mode 29 boot problems 153 bootable device creating 31 DiskOnKey 31, 33 HP Drive Key 31, 33 USB flash media device 31 booting options...
HP xw3400 Workstation - Service and Technical Reference Guide
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... pin assignments 99 monitor problems 134 mouse pin assignments 95 mouse cleaning 57 mouse problems 141 N national keyboard delimiter characters 40 network problems 145 notification of workstation 45 Internet access problems 156 Internet addresses. drive positions 74 drive, external removal and replacement 74 drive, protecting 45 DriveLock applications 41 using 41 dual-state power button 34 DVI pin assignments 103 E electrostatic discharge (ESD) preventing damage 52 Emergency Recovery Mode, Boot Block 29 entering power-on password 38 setup password 38 error codes 107, 115 messages 108 ethernet...
... pin assignments 99 monitor problems 134 mouse pin assignments 95 mouse cleaning 57 mouse problems 141 N national keyboard delimiter characters 40 network problems 145 notification of workstation 45 Internet access problems 156 Internet addresses. drive positions 74 drive, external removal and replacement 74 drive, protecting 45 DriveLock applications 41 using 41 dual-state power button 34 DVI pin assignments 103 E electrostatic discharge (ESD) preventing damage 52 Emergency Recovery Mode, Boot Block 29 entering power-on password 38 setup password 38 error codes 107, 115 messages 108 ethernet...
HP xw3400 Workstation - Service and Technical Reference Guide
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... SATA connectors on password changing 39 deleting 40 entering 38 setting 38 Preboot Execution Environment (PXE) 24 preinstalled software image 21 printer problems 140 Proactive Change Notification (PCN) 28 problems audio 138 CD-ROM or DVD 151 diskette 127 Drive Key 154 front panel 155 general 122 hard drive 130 hardware installation 143 Internet access 156 keyboard 141 Media Card Reader 132 memory 148 monitor 134 mouse 141 network 145 power 126 printer 140 processor 150 software 158 processor removal and replacement 87 processor problems 150 protecting hard drive 45 protecting ROM...
... SATA connectors on password changing 39 deleting 40 entering 38 setting 38 Preboot Execution Environment (PXE) 24 preinstalled software image 21 printer problems 140 Proactive Change Notification (PCN) 28 problems audio 138 CD-ROM or DVD 151 diskette 127 Drive Key 154 front panel 155 general 122 hard drive 130 hardware installation 143 Internet access 156 keyboard 141 Media Card Reader 132 memory 148 monitor 134 mouse 141 network 145 power 126 printer 140 processor 150 software 158 processor removal and replacement 87 processor problems 150 protecting hard drive 45 protecting ROM...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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... the Microsoft Windows update web site 4 Accessibility ...4 Installing or upgrading device drivers 4 Customizing the monitor display 5 Restoring the Microsoft Windows Operating System 5 Transferring files and settings in the Microsoft Windows operating environment 6 Turning off the Microsoft Windows workstation 7 Installing and customizing the Linux software 8 Installing the Linux Operating System 8 Starting the Linux Operating System 8 Restoring the Linux Operating System 8 Turning off the Red Flag Linux workstation 9 Protecting the software ...9 Creating a disc recovery set ...10...
... the Microsoft Windows update web site 4 Accessibility ...4 Installing or upgrading device drivers 4 Customizing the monitor display 5 Restoring the Microsoft Windows Operating System 5 Transferring files and settings in the Microsoft Windows operating environment 6 Turning off the Microsoft Windows workstation 7 Installing and customizing the Linux software 8 Installing the Linux Operating System 8 Starting the Linux Operating System 8 Restoring the Linux Operating System 8 Turning off the Red Flag Linux workstation 9 Protecting the software ...9 Creating a disc recovery set ...10...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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... the workstation, and press Enter. Installing or upgrading device drivers When installing optional hardware devices after the operating system installation is recommended that will ask you may see one or more pop-up your country and language, select Download drivers and software, enter the model number of the latest updates for all of the menu. This action points the operating system to purchase a support software CD subscription: http://h18000.www1.hp.com/support/files/desktops/us...
... the workstation, and press Enter. Installing or upgrading device drivers When installing optional hardware devices after the operating system installation is recommended that will ask you may see one or more pop-up your country and language, select Download drivers and software, enter the model number of the latest updates for all of the menu. This action points the operating system to purchase a support software CD subscription: http://h18000.www1.hp.com/support/files/desktops/us...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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... of the drivers loaded. Select your country and language, select See support and troubleshooting information, enter the model number of the workstation, and press Enter. ENWW Finding more general suggestions. also includes basic troubleshooting information should you encounter any problems during initial startup. ● Safety & Regulatory Information Guide (PDF on the Documentation and Diagnostics CD for technical support. ● Run the diagnostics utility. When booting the operating system, use "Last Known Configuration." ●...
... of the drivers loaded. Select your country and language, select See support and troubleshooting information, enter the model number of the workstation, and press Enter. ENWW Finding more general suggestions. also includes basic troubleshooting information should you encounter any problems during initial startup. ● Safety & Regulatory Information Guide (PDF on the Documentation and Diagnostics CD for technical support. ● Run the diagnostics utility. When booting the operating system, use "Last Known Configuration." ●...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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.../support. Follow the onscreen menu options and directions to restart the workstation. Select Download Drivers and Software from the system before opening the workstation to prevent system board or component damage. A comprehensive Service and Technical Reference Guide is always voltage applied to the system board. The workstation will be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the left-hand menu and follow the instructions to locate...
.../support. Follow the onscreen menu options and directions to restart the workstation. Select Download Drivers and Software from the system before opening the workstation to prevent system board or component damage. A comprehensive Service and Technical Reference Guide is always voltage applied to the system board. The workstation will be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the left-hand menu and follow the instructions to locate...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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... the workstation beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing). OR The heatsink is running . 3. If the processor fan is not spinning, make sure the fan's cable is experienced. Make sure fans are connected and working properly (some fans only operate when needed). Defragment hard drive. Hard drive fragmented. Make sure the processor heatsink is hot. 1. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Cause Solution Processor is installed properly...
... the workstation beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing). OR The heatsink is running . 3. If the processor fan is not spinning, make sure the fan's cable is experienced. Make sure fans are connected and working properly (some fans only operate when needed). Defragment hard drive. Hard drive fragmented. Make sure the processor heatsink is hot. 1. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Cause Solution Processor is installed properly...
HP xw3400 Workstation - Setup and Troubleshooting Guide
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... you add or remove hardware, such as an additional drive or expansion card. Table 1-1 Solving general problems (continued) Workstation powered off , then replace the power supply. 6. If the hard drive LED turns green, then: 1. In Windows XP, use the Add Hardware Wizard and follow the instructions that the unit is turned on some models, is set to reconfigure the workstation when you install a plug and play device, you must reconfigure the workstation after fifth iteration but LEDs continue flashing). Cause...
... you add or remove hardware, such as an additional drive or expansion card. Table 1-1 Solving general problems (continued) Workstation powered off , then replace the power supply. 6. If the hard drive LED turns green, then: 1. In Windows XP, use the Add Hardware Wizard and follow the instructions that the unit is turned on some models, is set to reconfigure the workstation when you install a plug and play device, you must reconfigure the workstation after fifth iteration but LEDs continue flashing). Cause...