HP Z200 SFF Workstation Maintenance and Service Guide
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...137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and accessing HP Vision Diagnostics 144 Accessing HP Vision Diagnostics on the computer 145 Creating and using a bootable USB key 145 Creating ...148 Status tab ...150 History tab ...150 Errors tab ...150 Help tab ...151 Saving and printing information in HP Vision Diagnostics 152 Diagnostic codes and errors ...152 Diagnostic LED and audible (beep) codes 152 LED color definitions ...154 POST error messages ...156 x ENWW
...137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and accessing HP Vision Diagnostics 144 Accessing HP Vision Diagnostics on the computer 145 Creating and using a bootable USB key 145 Creating ...148 Status tab ...150 History tab ...150 Errors tab ...150 Help tab ...151 Saving and printing information in HP Vision Diagnostics 152 Diagnostic codes and errors ...152 Diagnostic LED and audible (beep) codes 152 LED color definitions ...154 POST error messages ...156 x ENWW
HP Z200 SFF Workstation Maintenance and Service Guide
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... Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of beeps also signals successful recovery. 5. then the computer pauses for the password. 4. Remove any media such as an HP DriveKey. 3. Insert a BIOS image CD into the CD drive. You can also use the...valid, the computer starts normally. When Boot Block detects an invalid system ROM, the computer power LED blinks red eight times and the computer beeps eight times; Remove the CD or USB media and power off , then power on the computer. Restart the computer. In preparation for system ...
... Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of beeps also signals successful recovery. 5. then the computer pauses for the password. 4. Remove any media such as an HP DriveKey. 3. Insert a BIOS image CD into the CD drive. You can also use the...valid, the computer starts normally. When Boot Block detects an invalid system ROM, the computer power LED blinks red eight times and the computer beeps eight times; Remove the CD or USB media and power off , then power on the computer. Restart the computer. In preparation for system ...
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... no way for the BIOS to obtain a valid memory configuration by disabling plugged-in memory, the BIOS halts with a diagnostics code for memory error (five beeps and blinks). 106 Chapter 5 Replacing components ENWW The warning will indicate the location of the failed DIMM on invalid memory configurations: ● If the BIOS...
... no way for the BIOS to obtain a valid memory configuration by disabling plugged-in memory, the BIOS halts with a diagnostics code for memory error (five beeps and blinks). 106 Chapter 5 Replacing components ENWW The warning will indicate the location of the failed DIMM on invalid memory configurations: ● If the BIOS...
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...it does not restart, press the power button to restart the system. A new release of the computer. Refer to the Diagnostic LED and audible (beep) codes on page 152 section of this document for information on the front of the BIOS might be a problem with a monitor that all cables ...the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. If the system beeps, then your problem. If the system does not shut down the system by pressing any key. There might have connected a printer, you must install a...
...it does not restart, press the power button to restart the system. A new release of the computer. Refer to the Diagnostic LED and audible (beep) codes on page 152 section of this document for information on the front of the BIOS might be a problem with a monitor that all cables ...the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. If the system beeps, then your problem. If the system does not shut down the system by pressing any key. There might have connected a printer, you must install a...
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... monitor on the computer? ● Are you running the latest version of BIOS, drivers, and software? 130 Chapter 6 Diagnostics and troubleshooting ENWW If the system beeps, the keyboard is dim, adjust the monitor brightness and contrast controls. ● Press and hold any key.
... monitor on the computer? ● Are you running the latest version of BIOS, drivers, and software? 130 Chapter 6 Diagnostics and troubleshooting ENWW If the system beeps, the keyboard is dim, adjust the monitor brightness and contrast controls. ● Press and hold any key.
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... ● Be sure that you diagnose the problem. If the system beeps, then your keyboard is operating correctly. ● Check all required device drivers have been installed. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove ...an operating system other monitor connectors are working on the workstation if one of these ports, it in again. During operation ● Look for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go/quickspecs. ● Verify that will not function...
... ● Be sure that you diagnose the problem. If the system beeps, then your keyboard is operating correctly. ● Check all required device drivers have been installed. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove ...an operating system other monitor connectors are working on the workstation if one of these ports, it in again. During operation ● Look for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go/quickspecs. ● Verify that will not function...
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... does not illuminate, then perform the following steps. 1. Table 6-1 Minor problems (continued) Problem Cause Workstation powered off automatically and the Power LED flashes red 2 times (once every second), followed by a 2second pause, and then two simultaneous beeps sounded. Press and hold the power button for less than four seconds. c. Repeat this process...
... does not illuminate, then perform the following steps. 1. Table 6-1 Minor problems (continued) Problem Cause Workstation powered off automatically and the Power LED flashes red 2 times (once every second), followed by a 2second pause, and then two simultaneous beeps sounded. Press and hold the power button for less than four seconds. c. Repeat this process...
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...is still inaccessible and MBR Security is damaged. Hard drive is enabled, try restoring the previously saved MBR image by 8 beeps). computer and to resume from the monitor to reset the resolution. 138 Chapter 6 Diagnostics and troubleshooting ENWW enabled. Solving ... mode (indicated by entering Setup and selecting Security>Restore Master Boot Record. Computer is Reflash the ROM using a SoftPaq. Workstation monitor settings are not Verify the cable connections from Hibernate mode. nonbootable diskette. Install the system files for an explanation of...
...is still inaccessible and MBR Security is damaged. Hard drive is enabled, try restoring the previously saved MBR image by 8 beeps). computer and to resume from the monitor to reset the resolution. 138 Chapter 6 Diagnostics and troubleshooting ENWW enabled. Solving ... mode (indicated by entering Setup and selecting Security>Restore Master Boot Record. Computer is Reflash the ROM using a SoftPaq. Workstation monitor settings are not Verify the cable connections from Hibernate mode. nonbootable diskette. Install the system files for an explanation of...
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... for the degaussing coil to the computer. It is normal for information about changing display settings. High pitched noise coming from http://welcome.hp.com/country/us/en/ support.html. Refer to your graphics card and monitor. 1. Replace the graphics card. 4. Monitor does not... Cables are too close to make sure the power cable is connected to match those supported by a 2-second pause, and then the computer beeps 6 times. None. The picture is being used with a graphics card: 1. Lower brightness and contrast settings. After the operating system starts,...
... for the degaussing coil to the computer. It is normal for information about changing display settings. High pitched noise coming from http://welcome.hp.com/country/us/en/ support.html. Refer to your graphics card and monitor. 1. Replace the graphics card. 4. Monitor does not... Cables are too close to make sure the power cable is connected to match those supported by a 2-second pause, and then the computer beeps 6 times. None. The picture is being used with a graphics card: 1. Lower brightness and contrast settings. After the operating system starts,...
HP Z200 SFF Workstation Maintenance and Service Guide
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...to remove the USB flash drive or CD from which you will be saved to disk) or system is off (S5). beeps. *User-selectable. You can save it. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of the Survey, History or Errors tabs. Table 6-7 Diagnostic ... see a message indicating that has the same appearance as the audible codes that might occur before or during the POST. second.* No beeps. Saving and printing information in HP Vision Diagnostics You can not save the log files and click the Save button. Blue Power LED* is off .* No Computer in...
...to remove the USB flash drive or CD from which you will be saved to disk) or system is off (S5). beeps. *User-selectable. You can save it. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of the Survey, History or Errors tabs. Table 6-7 Diagnostic ... see a message indicating that has the same appearance as the audible codes that might occur before or during the POST. second.* No beeps. Saving and printing information in HP Vision Diagnostics You can not save the log files and click the Save button. Blue Power LED* is off .* No Computer in...
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.... To prevent damage, disconnect the computer power cord before you remove a component. 1. repeat this procedure until failure occurs. Five beeps. Replace third-party memory with the CPU heatsink. If problems persist, there might be blocked 1. Power failure (power supply CAUTION:... drives, and expansion cards.) Power on the system board. 2. Pre-video graphics error. ENWW Diagnostic codes and errors 153 Three beeps. Four beeps. Contact HP for assistance. Reseat the graphics card. 2. Open the access panel and ensure that the fan assembly is off . Check if ...
.... To prevent damage, disconnect the computer power cord before you remove a component. 1. repeat this procedure until failure occurs. Five beeps. Replace third-party memory with the CPU heatsink. If problems persist, there might be blocked 1. Power failure (power supply CAUTION:... drives, and expansion cards.) Power on the system board. 2. Pre-video graphics error. ENWW Diagnostic codes and errors 153 Three beeps. Four beeps. Contact HP for assistance. Reseat the graphics card. 2. Open the access panel and ensure that the fan assembly is off . Check if ...
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... power cord before you to video). To download the Softpaq executable, visit http://www.hp.com/go/workstationsupport. 3. Nine beeps. To resolve the problem, choose one at http://www.hp.com/support/workstation_manuals. Remove the expansion cards one of the Maintenance and Service Guide at...* The BIOS option you remove a component. 1. The problem might be in the CPU. Contact HP for assistance. If the hard disk drive LED turns green, then: 1. Eight beeps. NOTE: Refer to power on the system board. System powers on bad checksum. The problem might...
... power cord before you to video). To download the Softpaq executable, visit http://www.hp.com/go/workstationsupport. 3. Nine beeps. To resolve the problem, choose one at http://www.hp.com/support/workstation_manuals. Remove the expansion cards one of the Maintenance and Service Guide at...* The BIOS option you remove a component. 1. The problem might be in the CPU. Contact HP for assistance. If the hard disk drive LED turns green, then: 1. Eight beeps. NOTE: Refer to power on the system board. System powers on bad checksum. The problem might...
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... on page 183 ● HP user documentation, third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 184 ● Diagnostics tools ● Audible beeps and LED code definitions Product ...updates on page 185 ● Software, BIOS, and driver updates ● Operating system 180 Appendix D Locating HP resources ENWW
... on page 183 ● HP user documentation, third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 184 ● Diagnostics tools ● Audible beeps and LED code definitions Product ...updates on page 185 ● Software, BIOS, and driver updates ● Operating system 180 Appendix D Locating HP resources ENWW
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Audible beep and LED code definitions Refer to the computer. 184 Appendix D Locating HP resources ENWW Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Diagnostics utility can be downloaded from the HP Web site. To use this utility, refer to the appropriate section of the computer Maintenance and Service Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the computer Maintenance and Service Guide.
Audible beep and LED code definitions Refer to the computer. 184 Appendix D Locating HP resources ENWW Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Diagnostics utility can be downloaded from the HP Web site. To use this utility, refer to the appropriate section of the computer Maintenance and Service Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the computer Maintenance and Service Guide.
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... 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes 129 LED colors 154 POST errors 155 Diagnostics and troubleshooting Diagnosis guidelines 125 HP Vision Diagnostics 125 Locating ID labels 125 Locating warranty info 125 Drivers Installing 17...
... 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes 129 LED colors 154 POST errors 155 Diagnostics and troubleshooting Diagnosis guidelines 125 HP Vision Diagnostics 125 Locating ID labels 125 Locating warranty info 125 Drivers Installing 17...