Limited Warranty and Support Guide
Page 11
...Don't Forget to your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to Get Help Follow These Steps When You Need Help 1 ... Telephone support is obvious damage or a mechanical breakdown with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - The Help and Support Center provides useful troubleshooting...
...Don't Forget to your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to Get Help Follow These Steps When You Need Help 1 ... Telephone support is obvious damage or a mechanical breakdown with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - The Help and Support Center provides useful troubleshooting...
Limited Warranty and Support Guide - Refurbished
Page 11
... preinstalled on your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and...
... preinstalled on your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and...
Getting Started Guide
Page 7
... and then click System and common computer hardware Security. and software issues. 2. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●... how-to videos about using the features of information Where to the Internet. ● Recover factory settings. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to find additional troubleshooting help. Upgrading and Servicing ...
... and then click System and common computer hardware Security. and software issues. 2. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●... how-to videos about using the features of information Where to the Internet. ● Recover factory settings. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to find additional troubleshooting help. Upgrading and Servicing ...
Getting Started Guide
Page 10
..., select your computer operating system. h. Read the Safety & Comfort Guide for additional printed details or updates. 5. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. Protecting your computer Computer risk... number in the HP User Manuals folder. 6. f. Select your computer ENWW For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. Click Download next...
..., select your computer operating system. h. Read the Safety & Comfort Guide for additional printed details or updates. 5. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. Protecting your computer Computer risk... number in the HP User Manuals folder. 6. f. Select your computer ENWW For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. Click Download next...
Getting Started Guide
Page 19
...the software was installed. Update the drivers (see Microsoft System Restore, later in this table). - Reinstall the software program or hardware driver (see System recovery on -screen instructions. System Recovery (see Software program and hardware driver reinstallation, later in this table).... off completely and then turn it came with the product) or hardware driver to a better position. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses...
...the software was installed. Update the drivers (see Microsoft System Restore, later in this table). - Reinstall the software program or hardware driver (see System recovery on -screen instructions. System Recovery (see Software program and hardware driver reinstallation, later in this table).... off completely and then turn it came with the product) or hardware driver to a better position. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses...
Getting Started Guide
Page 20
... Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. To update a driver, click Update Driver, and then follow the on-screen instructions. Click System protection, System Restore, click Next, and then follow the...into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. Click the Driver tab. 6. Click Create, and then follow the on -screen instructions. Click the plus sign (+) to expand the type of device you ...
... Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. To update a driver, click Update Driver, and then follow the on-screen instructions. Click System protection, System Restore, click Next, and then follow the...into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. Click the Driver tab. 6. Click Create, and then follow the on -screen instructions. Click the plus sign (+) to expand the type of device you ...
Getting Started Guide
Page 21
... example, discs or the Internet). To check the list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. When you have finished reinstalling, restart the computer. To uninstall a program: 1....click Software Program Reinstallation. 3. Click Next at the Welcome screen. 3. You must restart the computer after recovering software programs or hardware drivers. Click Start, click All Programs, click Recovery Manager. To reinstall a program using the Recovery Manager program (select models only). ...
... example, discs or the Internet). To check the list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. When you have finished reinstalling, restart the computer. To uninstall a program: 1....click Software Program Reinstallation. 3. Click Next at the Welcome screen. 3. You must restart the computer after recovering software programs or hardware drivers. Click Start, click All Programs, click Recovery Manager. To reinstall a program using the Recovery Manager program (select models only). ...
Getting Started Guide
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... still get bogged down your hard disk in good condition and improve system performance. Virus scan Perform a full virus scan every week to check for driver updates for your hardware and new versions of this task does not harm your Windows operating system installation clean, restoring it works at peak performance...
... still get bogged down your hard disk in good condition and improve system performance. Virus scan Perform a full virus scan every week to check for driver updates for your hardware and new versions of this task does not harm your Windows operating system installation clean, restoring it works at peak performance...
Getting Started Guide
Page 24
NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Some features might not be used for data storage. ● Recovery Media - The recovery image is a file that are shipped without a...recovery media, see Creating recovery media under Software troubleshooting on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Through the hard disk drive, from a recovery image stored on page 13. Run the...
NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Some features might not be used for data storage. ● Recovery Media - The recovery image is a file that are shipped without a...recovery media, see Creating recovery media under Software troubleshooting on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Through the hard disk drive, from a recovery image stored on page 13. Run the...
Getting Started Guide
Page 5
...this guide) ● Troubleshoot the most common Help and Support: computer hardware and software issues. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ...driver updates. ● Read frequently asked questions. ● Learn how to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart...
...this guide) ● Troubleshoot the most common Help and Support: computer hardware and software issues. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ...driver updates. ● Read frequently asked questions. ● Learn how to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart...
Getting Started Guide
Page 29
...Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Or, to revert to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see... Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Restore your problem: 1. ROM drives). 4. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started Software troubleshooting 25 CAUTION: This erases all data files you...
...Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Or, to revert to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see... Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Restore your problem: 1. ROM drives). 4. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Getting Started Software troubleshooting 25 CAUTION: This erases all data files you...
Getting Started Guide
Page 30
... follow the onscreen instructions. Close all open programs. 2. Or verify that was installed on your factory-installed software programs or hardware drivers are shipped without a version of your computer, use the System Recovery program. To start a System Restore: 1. Tap Create, and...available on CDs or DVDs included in the list of Microsoft Windows. Close all open programs. 2. Software program and hardware driver reinstallation If any of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started Under Protection Settings, tap the disk for...
... follow the onscreen instructions. Close all open programs. 2. Or verify that was installed on your factory-installed software programs or hardware drivers are shipped without a version of your computer, use the System Recovery program. To start a System Restore: 1. Tap Create, and...available on CDs or DVDs included in the list of Microsoft Windows. Close all open programs. 2. Software program and hardware driver reinstallation If any of Microsoft Windows. 26 Chapter 4 Troubleshooting and maintenance Getting Started Under Protection Settings, tap the disk for...
Getting Started Guide
Page 31
... of your program is important that you want to remove, and then tap Uninstall. You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to install, tap Next, and follow the onscreen instructions. 4. To reinstall a program using the Recovery Manager: 1. When...
... of your program is important that you want to remove, and then tap Uninstall. You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to install, tap Next, and follow the onscreen instructions. 4. To reinstall a program using the Recovery Manager: 1. When...
Getting Started Guide
Page 32
...computer to create (or "burn") backup discs of important information, including personal files, e-mail messages, and website bookmarks. Visit www.hp.com/support for additional cleaning instructions. Vacuum the vents on your system once a month for further details. Software updates Use Windows Updates... other particles can also move data to an external hard disk drive. as a result, components can be sure to check for driver updates for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Use System Recovery to wipe your Windows...
...computer to create (or "burn") backup discs of important information, including personal files, e-mail messages, and website bookmarks. Visit www.hp.com/support for additional cleaning instructions. Vacuum the vents on your system once a month for further details. Software updates Use Windows Updates... other particles can also move data to an external hard disk drive. as a result, components can be sure to check for driver updates for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Use System Recovery to wipe your Windows...