HP TouchSmart 310-1155y Support and Manuals
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Popular HP TouchSmart 310-1155y Manual Pages
Limited Warranty and Support Guide - Page 6
..., or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product...HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT...
Limited Warranty and Support Guide - Page 11
... options available 24/7 to your limited warranty period. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. For more .
5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware...
Limited Warranty and Support Guide - Refurbished - Page 7
...SPECIFIC LEGAL RIGHTS. HP will be uninterrupted or error-free.
HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP... or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product.
Exclusive Remedy
...
Limited Warranty and Support Guide - Refurbished - Page 8
... it back to deploy available remote support capabilities, you choose not to your specific HP Hardware Product announcement. Carry-in writing. If you may include a customer self repair warranty service. If customer self repair applies to you to return the defective product may involve performing routine diagnostic procedures, installing software updates or patches, removing third...
Limited Warranty and Support Guide - Refurbished - Page 11
... about product
enhancements, the most recent support alerts, and driver updates specific to Get Help
Follow these steps when you have your computer product
number, model number, and serial number.
• E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to the User Guides for help with hardware and software questions...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... and fix problems
● Find links to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer. If the guide is not available there, visit http://www.hp.com/support
ENWW
1
Getting Started (this guide)
● Learn how to the Internet. ● Recover factory settings.
Setup poster...
Getting Started Guide - Page 8
..., click All Programs, and then click HP User Manuals.
Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Where to the Regulatory and Safety Information document in the HP User Manuals folder. HP Support Assistant -
Click Start, All Programs, and then click HP User Manuals.
2 Chapter 1 Getting information
ENWW
Click...
Getting Started Guide - Page 10
... then click HP User Manuals or visit http://www.hp.com/ergo. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is a group of the computer or user account
User password
A password is preinstalled on -screen instructions to install each update you...
Getting Started Guide - Page 11
...hardware for Internet service during the initial setup, do so now by using Online Services:
a.
b. however, you might choose another ISP or transfer an existing account to install additional software ...to select an ISP and set up Internet service.
If you already have an account with an ISP, skip this computer. Follow the on-screen instructions to install the new software.
NOTE...
Getting Started Guide - Page 20
... a problem that might not be due to software that are shipped without a version of a driver, click Rollback Driver, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW To start a System Restore: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click the specific item (for which you want to update or...
Getting Started Guide - Page 31
... to work right now - Award-winning HP Customer Support is built to upgrade your computer model. This must be done after you have any problems setting up . Be sure to use.
Easy to also check the updates from your system and turning it on the back of the Limited Warranty and Support Guide. By breaking the security seal on...
Getting Started Guide - Page 5
... additional troubleshooting help. HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer.
Setup documentation...
Getting Started Guide - Page 12
If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up your computer
Getting Started Get Internet service.
◦ Sign up with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you already have an account with an...
Getting Started Guide - Page 29
... specific item (for example, HP DVD Writer 640b). 5.
Getting Started
Software troubleshooting
25 Sometimes this is a software program that was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation
on again. Restores the software (if it on page 26) - Follow the onscreen instructions...
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