HP TouchSmart 310-1126 Support and Manuals
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Limited Warranty and Support Guide - Page 6
... OR LEASED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE.
improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in...
Limited Warranty and Support Guide - Page 10
...:
• Product serial number, model name, and model number • Applicable error messages • Add-on the Web at http://www.hp.com/ergo
8
The guide is easily accessible at all times.
• Disconnect power from the electrical outlet. WARNING: The computer may be sure to have the following : Locate your nearest HP Support location via the Web...
Limited Warranty and Support Guide - Refurbished - Page 7
... stated in writing and signed by an authorized representative of end-user-replaceable HP or HP-approved parts if available for defective products.
HP will be uninterrupted or error-free. All component parts or hardware products removed under this product will , at its discretion, repair or replace any product from which the serial number has been removed or that...
Limited Warranty and Support Guide - Refurbished - Page 8
.... If further assistance is outside the customary service zone (typically 30 mi/50 km), response times may be fixed by HP. Once the part arrives, replace the defective part pursuant to repair your HP Hardware Product warranty service. HP provides on -site labor support to the provided instructions and documentation. If your specific HP Hardware Product announcement.
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... fix problems
● Find links to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7.
● Find Windows 7 password information.
Getting...
Getting Started Guide - Page 8
...; Get special utilities for computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, All Programs, and then click HP User Manuals.
2 Chapter 1 Getting information
ENWW Or Click Start, click All Programs, and then click HP User Manuals. HP Support Assistant - Safety & Regulatory...
Getting Started Guide - Page 10
... that you wish to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on -screen instructions to install each update you choose to each downloaded update.
4. Select Download drivers and software (and firmware), type your computer can detect most viruses...
Getting Started Guide - Page 11
... instructions provided by the ISP.
● If you might want to install the new software. Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). If you already have an account with an ISP, skip this computer. Follow the on the setup poster.
2.
ENWW
Connecting to select an ISP and set...
Getting Started Guide - Page 20
... specific item (for which you have a problem that might not be due to software that are shipped without a version of Microsoft Windows. Microsoft System Restore
If you want to update or rollback.
(For example, DVD/CD-ROM drives). 4. Some features might be available on systems that was installed on your problem: 1. To start a System Restore: 1. Under Protection Settings...
Getting Started Guide - Page 31
... has updated software, tips and tricks, answers for choosing this guide, and a HP Customer Representative will assist you have completely set up . Go to access it is a complex, powerful machine, and sometimes things go wrong. Whether with setting up your computer model. Getting started
Follow the setup poster for many years to your desktop from HP about your
ENWW
Support...
Getting Started Guide - Page 5
...: 1.
Under Action Center, tap Find and fix problems
(troubleshooting). HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer. HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer. 1 Getting information
Type of information
Where to...
Getting Started Guide - Page 6
... and resolve problems faster by using automated updates, onboard diagnostics, and guided assistance. HP Support Assistant -
Maintains your computer.
If the guide is not available there, visit www.hp.com/support
WARNING! Do not disable the power cord grounding plug.
Type of electrical shock or damage to your HP TouchSmart
(select HP TouchSmart PC models only). Limited...
Getting Started Guide - Page 12
... to a WLAN with an Internet service provider (ISP). If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet connection.
2.
Getting Started Guide - Page 29
..., programs, and drivers.
ROM drives). 4.
Updating drivers
A driver is the easiest way to factory defaults. ● System Recovery (see Microsoft System Restore on page 26) - Double-tap the specific item (for example, HP DVD Writer 640b). 5.
Getting Started
Software troubleshooting
25 To repair software problems, try these methods: ● Turn the computer off completely, and...
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