HP TouchSmart 310-1200z Support and Manuals
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Limited Warranty and Support Guide - Page 2
... limited warranty
One-year technical support
General Terms
This HP Hardware Limited Warranty gives you may also have other governments.
2
In addition, you , the customer, express limited warranty rights from country/region to local parts availability. HP is applicable in this Limited Warranty. Please refer to the terms and conditions set forth in all applicable...
Limited Warranty and Support Guide - Page 4
..., or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. THESE TERMS ... PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS ...
Limited Warranty and Support Guide - Page 6
...it, and return it back to your HP Hardware Product to cooperate with product specifications and supported configurations. To locate the nearest HP authorized service provider refer to an authorized service location and assume risk of a Customer Self Repair (CSR) part that you require an HP representative to handle all component replacements, support uplift contracts are being used in an...
Limited Warranty and Support Guide - Page 8
...; Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to Check Warranty and Support Entitlement
Please check http://www.hp.com/support for warranty, service and support and product information updates.
8 advanced feature support for online resources and telephone support.
See "Contacting HP" for HP software...
Limited Warranty and Support Guide - Page 10
... are subject to better handle your product model number, serial number, and date of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a question or if a problem arises, we offer extensive service and support options available 24/7 to change without...
Limited Warranty and Support Guide - Refurbished - Page 6
.... You may repair or replace HP Hardware Products (a) with new or previously used materials equivalent to the hardware components and required firmware. Please refer to you , the customer, express limited warranty rights from the date HP completes installation. Hardware Limited Warranty
HP Product Hardware
Duration 90 days limited warranty
90 days technical support
General Terms
This...
Limited Warranty and Support Guide - Refurbished - Page 7
... will , at its discretion, repair or replace any product from loss or damage in performance or (b) to follow the instructions intended for defective products. This Limited Warranty does not apply to expendable or consumable parts and does not extend to the conditions of HP. Limitation of end-user-replaceable HP or HP-approved parts if available for your exclusive...
Limited Warranty and Support Guide - Refurbished - Page 8
... configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of time, normally thirty (30) days. This may include a customer self repair warranty service. Customer Self Repair Warranty
Service
In countries/regions where it back to your specific HP Hardware Product announcement. After you . In cases where the replacement part must be sent directly...
Limited Warranty and Support Guide - Refurbished - Page 9
... on non-HP software.
7 HP's only warranty obligations with :
• Installation, reinstallation questions and software update
information.
• Setting up and configuring software. • Troubleshooting to contact non-HP manufacturers or suppliers for their warranty support. Software Technical Support
Software technical support for your HP software, HP preinstalled third...
Limited Warranty and Support Guide - Refurbished - Page 11
... containing notifications about product
enhancements, the most recent support alerts, and driver updates specific to Get Help
Follow these steps when you need help:
1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more .
5 If you own.
• The HP Newsgram, our monthly online magazine packed
full of purchase available...
Getting Started Guide - Page 5
...: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer. HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Under Action Center, tap Find and fix problems
(troubleshooting). 1 Getting...
Getting Started Guide - Page 6
... Help & Tools.
● Maintain your HP TouchSmart
(select HP TouchSmart PC models only). Safety & Comfort Guide
Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo.
● Wall-mounting your computer Wall-Mounting your computer.
If the guide is not available there, visit www.hp.com/support
WARNING! To reduce the risk of...
Getting Started Guide - Page 12
... have an account with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up with an Internet connection.
2. Get Internet service.
◦ Sign up your computer
Getting Started
Getting Started Guide - Page 29
... Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. To update a driver, tap Update Driver, and then follow the onscreen instructions. Follow the onscreen instructions. Restore your problem: 1.
ROM drives). 4. Double-tap the specific item (for example, HP DVD Writer 640b). 5. You can also go to open...
Getting Started Guide - Page 30
... a problem that might be due to software that was installed on CDs or DVDs included in the list of Microsoft Windows.
26
Chapter 4 Troubleshooting and maintenance
Getting Started You can reinstall from the CDs or DVDs. Tap System protection, System Restore, tap Next, and then follow the onscreen instructions. To add restore points manually: 1.
Tap...
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