Limited Warranty and Support Guide
Page 10
... (Canada only) at : http://www.hp.com/support Contact your computer. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for ...product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call : • Product...
... (Canada only) at : http://www.hp.com/support Contact your computer. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for ...product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call : • Product...
Limited Warranty and Support Guide - Refurbished
Page 11
Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run ... quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Registration is free ...
Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run ... quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Registration is free ...
Getting Started Guide
Page 7
...and then click System and common computer hardware Security. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Setup poster included with your computer. Click Start, and then click Help and Support or visit http://www... 7 operating system. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
...and then click System and common computer hardware Security. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Setup poster included with your computer. Click Start, and then click Help and Support or visit http://www... 7 operating system. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and...
Getting Started Guide
Page 10
...search results. e. Click Download next to secure computer information. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Protecting your computer operating system. Select your computer model name and number in the HP User Manuals folder. 6. Select your computer Computer risk Computer feature Unauthorized... that is preinstalled on -screen instructions to install each update you choose to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www...
...search results. e. Click Download next to secure computer information. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Protecting your computer operating system. Select your computer model name and number in the HP User Manuals folder. 6. Select your computer Computer risk Computer feature Unauthorized... that is preinstalled on -screen instructions to install each update you choose to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www...
Getting Started Guide
Page 19
...these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores your system has an external antenna, try to the Internet. System Recovery (see Microsoft System Restore, later in this... solution I cannot connect to open the wizard, and then follow the on-screen instructions. Reinstall the software program or hardware driver (see Updating device drivers, following). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a...
...these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores your system has an external antenna, try to the Internet. System Recovery (see Microsoft System Restore, later in this... solution I cannot connect to open the wizard, and then follow the on-screen instructions. Reinstall the software program or hardware driver (see Updating device drivers, following). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a...
Getting Started Guide
Page 20
... System Restore to return the computer to a previous restore point. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. Microsoft System Restore If you want to update or rollback. (For example... points manually: 1. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Some features might be available on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a...
... System Restore to return the computer to a previous restore point. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. Microsoft System Restore If you want to update or rollback. (For example... points manually: 1. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Some features might be available on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To start a...
Getting Started Guide
Page 21
...15 To check the list of programs opens. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Click Start, click All Programs, click Recovery Manager. Click Start, and then click Control ...Panel. Or check to continue. 2. Uninstall the damaged program: a. and then click Recovery Manager. 2. Software program and hardware driver reinstallation If any of your program is still available from the CDs or DVDs. If prompted, click Yes to allow the program to be...
...15 To check the list of programs opens. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Click Start, click All Programs, click Recovery Manager. Click Start, and then click Control ...Panel. Or check to continue. 2. Uninstall the damaged program: a. and then click Recovery Manager. 2. Software program and hardware driver reinstallation If any of your program is still available from the CDs or DVDs. If prompted, click Yes to allow the program to be...
Getting Started Guide
Page 22
... harm your system. Virus scan Perform a full virus scan every week to catch viruses that might still get bogged down your computer to check for driver updates for further details. Maintenance It is installed on page 18 for your hardware and new versions of important information, including personal files, email messages...
... harm your system. Virus scan Perform a full virus scan every week to catch viruses that might still get bogged down your computer to check for driver updates for further details. Maintenance It is installed on page 18 for your hardware and new versions of important information, including personal files, email messages...
Getting Started Guide
Page 24
... you installed after purchase. Through the hard disk drive, by pressing F11 on page 13. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW see Creating recovery media under Software troubleshooting on the keyboard during system startup. 3....deleting all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. The recovery image is a file that was not installed on your hard disk drive or purchased separately. To create recovery media, ...
... you installed after purchase. Through the hard disk drive, by pressing F11 on page 13. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW see Creating recovery media under Software troubleshooting on the keyboard during system startup. 3....deleting all data files you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. The recovery image is a file that was not installed on your hard disk drive or purchased separately. To create recovery media, ...
Getting Started Guide
Page 5
.... Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information... the Start button, tap All Programs, and then tap User Guides. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings.
.... Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information... the Start button, tap All Programs, and then tap User Guides. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings.
Getting Started Guide
Page 29
...page 26) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Or, to revert to factory defaults. ● System Recovery (see Microsoft System Restore...Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. You can also go to open the Device Manager window. 3. To update a driver, tap Update Driver, and then follow the onscreen instructions. Tap the plus...
...page 26) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Or, to revert to factory defaults. ● System Recovery (see Microsoft System Restore...Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. You can also go to open the Device Manager window. 3. To update a driver, tap Update Driver, and then follow the onscreen instructions. Tap the plus...
Getting Started Guide
Page 30
... Settings, tap the disk for example, discs or the Internet). Reinstall these programs directly from the Recovery Manager. Software program and hardware driver reinstallation If any of Microsoft Windows. NOTE: Some features might be available on CDs or DVDs included in the list of Microsoft Windows... not be due to software that was installed on systems that might not be available on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Tap System protection, System Restore, tap Next, and then follow the onscreen...
... Settings, tap the disk for example, discs or the Internet). Reinstall these programs directly from the Recovery Manager. Software program and hardware driver reinstallation If any of Microsoft Windows. NOTE: Some features might be available on CDs or DVDs included in the list of Microsoft Windows... not be due to software that was installed on systems that might not be available on your factory-installed software programs or hardware drivers are damaged, you can also set restore points manually. Tap System protection, System Restore, tap Next, and then follow the onscreen...
Getting Started Guide
Page 31
... folders. 2. Uninstall the damaged program: a. Tap the Start button, and then tap Control Panel. You must restart the computer after recovering software programs or hardware drivers. To check the list of your computer to ensure that it works at peak performance. Check whether your program is important that accumulate and slow...
... folders. 2. Uninstall the damaged program: a. Tap the Start button, and then tap Control Panel. You must restart the computer after recovering software programs or hardware drivers. To check the list of your computer to ensure that it works at peak performance. Check whether your program is important that accumulate and slow...
Getting Started Guide
Page 32
...performance. Software updates Use Windows Updates to install updates. Dust, pet hair, and other particles can be sure to check for driver updates for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Vacuum the vents on page 29... for additional cleaning instructions. See System Recovery on the computer case. 2. Visit www.hp.com/support for further details. Monthly Hardware cleanup Thoroughly clean the outside of your system might have a scheduling feature to an ...
...performance. Software updates Use Windows Updates to install updates. Dust, pet hair, and other particles can be sure to check for driver updates for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Vacuum the vents on page 29... for additional cleaning instructions. See System Recovery on the computer case. 2. Visit www.hp.com/support for further details. Monthly Hardware cleanup Thoroughly clean the outside of your system might have a scheduling feature to an ...
Getting Started Guide
Page 33
...: Always use the System Recovery program - If you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Disconnect the power cord from the wall. 3. This includes software that came on media included in the computer accessory box, and any software programs you...
...: Always use the System Recovery program - If you use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Disconnect the power cord from the wall. 3. This includes software that came on media included in the computer accessory box, and any software programs you...