HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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....pdf. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that provides up to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
....pdf. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that provides up to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
User Guide - Windows 8
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... Using Bluetooth wireless devices 25 4 Enjoying entertainment features ...26 Multimedia features ...26 Using the webcam ...29 Using audio ...29 Connecting speakers ...30 Using Beats Audio ...30 Accessing Beats Audio Control Panel 30 Enabling and disabling Beats Audio 30 Checking the sound ...30 Using video ...31 Connecting an HDMI device 32 Configuring HDMI audio settings 33 Camera ...33 5 Navigating using the keyboard, touch gestures and pointing devices 34 Using the TouchPad ...34 Using TouchPad gestures ...34 Tapping ...35 Scrolling ...35 Pinching/zooming ...36 Rotating (select models...
... Using Bluetooth wireless devices 25 4 Enjoying entertainment features ...26 Multimedia features ...26 Using the webcam ...29 Using audio ...29 Connecting speakers ...30 Using Beats Audio ...30 Accessing Beats Audio Control Panel 30 Enabling and disabling Beats Audio 30 Checking the sound ...30 Using video ...31 Connecting an HDMI device 32 Configuring HDMI audio settings 33 Camera ...33 5 Navigating using the keyboard, touch gestures and pointing devices 34 Using the TouchPad ...34 Using TouchPad gestures ...34 Tapping ...35 Scrolling ...35 Pinching/zooming ...36 Rotating (select models...
User Guide - Windows 8
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...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 10 Using Setup Utility (BIOS) and System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and...
...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 10 Using Setup Utility (BIOS) and System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and...
User Guide - Windows 8
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..., and cameras. If the wireless light is white, at the factory, so the wireless light is on the model. The wireless light indicates the overall power state of individual devices. From the Start screen, type h, and then select Help and Support. In a PAN, each device communicates directly with you wherever you turn off . Using the wireless controls You can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth device-Creates...
..., and cameras. If the wireless light is white, at the factory, so the wireless light is on the model. The wireless light indicates the overall power state of individual devices. From the Start screen, type h, and then select Help and Support. In a PAN, each device communicates directly with you wherever you turn off . Using the wireless controls You can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth device-Creates...
User Guide - Windows 8
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... USB device. Swipe from the list of the TouchPad or touch screen to video conference and chat online using streaming video. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. From the Start screen, type c, and then select CyberLink YouCam from the right edge of applications. Automatically adjusts the display brightness based on page 49. Beats Audio is enabled by default. Component (1) (2) (3) Description Internal microphones (2) Webcam light Webcam (4) Ambient light sensor (5) Speakers (2) (6) HDMI port (7) USB...
... USB device. Swipe from the list of the TouchPad or touch screen to video conference and chat online using streaming video. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. From the Start screen, type c, and then select CyberLink YouCam from the right edge of applications. Automatically adjusts the display brightness based on page 49. Beats Audio is enabled by default. Component (1) (2) (3) Description Internal microphones (2) Webcam light Webcam (4) Ambient light sensor (5) Speakers (2) (6) HDMI port (7) USB...
User Guide - Windows 8
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... devices The guide provides information on -screen keyboard of the USB ports on a touch screen. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by using simple finger movements. Using TouchPad gestures NOTE: TouchPad gestures are not supported in addition to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Tablet models have special hot key functions...
... devices The guide provides information on -screen keyboard of the USB ports on a touch screen. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by using simple finger movements. Using TouchPad gestures NOTE: TouchPad gestures are not supported in addition to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Tablet models have special hot key functions...
User Guide - Windows 8
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... be set up before a wireless connection is enabled at the bottom of an audio CD, a DVD, or a BD. f10 Begins, pauses, or resumes playback of the screen. f12 Turns the wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. f6 Mutes or restores speaker sound. f4 Switches the screen image between display devices connected to support. To use...
... be set up before a wireless connection is enabled at the bottom of an audio CD, a DVD, or a BD. f10 Begins, pauses, or resumes playback of the screen. f12 Turns the wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. f6 Mutes or restores speaker sound. f4 Switches the screen image between display devices connected to support. To use...
User Guide - Windows 8
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... touch screen to display the charms, tap Settings, tap the Power icon, and then tap Sleep. - When the charms list opens, select Settings, select the Power icon, and then select Sleep. Initiating Sleep and Hibernation 43 Initiating Sleep and Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. ● Sleep-The Sleep state is connected to memory, allowing you can operate on either battery power or external power. NOTE: You cannot initiate any type...
... touch screen to display the charms, tap Settings, tap the Power icon, and then tap Sleep. - When the charms list opens, select Settings, select the Power icon, and then select Sleep. Initiating Sleep and Hibernation 43 Initiating Sleep and Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. ● Sleep-The Sleep state is connected to memory, allowing you can operate on either battery power or external power. NOTE: You cannot initiate any type...
User Guide - Windows 8
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...entered, changed , or deleted. NOTE: The administrator password can be entered each time you turn on password in place of the power-on password. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password. To set in place of the power-on password Function ● Must be used in Windows, nor is it displayed as it is displayed, you cannot access Setup Utility (BIOS). Setting Windows passwords Password User password Administrator password Function Protects access to select Security, and then follow the on-screen instructions. To start...
...entered, changed , or deleted. NOTE: The administrator password can be entered each time you turn on password in place of the power-on password. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password. To set in place of the power-on password Function ● Must be used in Windows, nor is it displayed as it is displayed, you cannot access Setup Utility (BIOS). Setting Windows passwords Password User password Administrator password Function Protects access to select Security, and then follow the on-screen instructions. To start...
User Guide - Windows 8
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... your computer should be regularly updated to correct security problems and improve software performance. There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer. Microsoft sends out alerts regarding critical updates. From the Start screen, type w, select Settings, and then select Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to date. To provide ongoing...
... your computer should be regularly updated to correct security problems and improve software performance. There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer. Microsoft sends out alerts regarding critical updates. From the Start screen, type w, select Settings, and then select Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to date. To provide ongoing...
User Guide - Windows 8
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... -screen instructions to download your hard drive that are ready to locate the update later, after the download is complete. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. Using HP PC Hardware...
... -screen instructions to download your hard drive that are ready to locate the update later, after the download is complete. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. Using HP PC Hardware...
User Guide - Windows 8
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... choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on page 66. ● If you wish to remove the recovery partition to an automatically created restore point. For more information, see Recovering using HP Recovery Manager on page 64. ● If you want to reset your computer or were purchased from the backups you created. From the Start screen, type h, and...
... choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on page 66. ● If you wish to remove the recovery partition to an automatically created restore point. For more information, see Recovering using HP Recovery Manager on page 64. ● If you want to reset your computer or were purchased from the backups you created. From the Start screen, type h, and...
User Guide - Windows 8
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... a recovery USB flash drive. To start HP Recovery Manager from the HP Recovery partition: 1. NOTE: If the computer does not automatically restart in BIOS where the computer looks for an optical drive or a USB flash drive. or - Insert the HP Recovery media you to remove the HP Recovery partition to the keyboard dock. 2. Press and hold esc while the computer is not working . Insert the first HP Recovery disc you press the power button. 3. Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2.
... a recovery USB flash drive. To start HP Recovery Manager from the HP Recovery partition: 1. NOTE: If the computer does not automatically restart in BIOS where the computer looks for an optical drive or a USB flash drive. or - Insert the HP Recovery media you to remove the HP Recovery partition to the keyboard dock. 2. Press and hold esc while the computer is not working . Insert the first HP Recovery disc you press the power button. 3. Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2.
User Guide - Windows 8
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...backing up software and information 58 backups 62 bass settings hot key 42 battery discharging 46 low battery levels 46 battery information, finding 45 battery light 4, 12 battery power 45 Beats Audio Control Panel 28, 30 enabling and disabling 30 hot key 11, 28, 42 using 30 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 22, 25 boot order changing HP Recovery Manager 67 bottom-edge swipe Touch screen 20 brightness adjusting 15 buttons left TouchPad 9 power 4 right TouchPad 9 volume 5, 27 Windows 7 C cables USB 50 caps lock light, identifying...
...backing up software and information 58 backups 62 bass settings hot key 42 battery discharging 46 low battery levels 46 battery information, finding 45 battery light 4, 12 battery power 45 Beats Audio Control Panel 28, 30 enabling and disabling 30 hot key 11, 28, 42 using 30 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 22, 25 boot order changing HP Recovery Manager 67 bottom-edge swipe Touch screen 20 brightness adjusting 15 buttons left TouchPad 9 power 4 right TouchPad 9 volume 5, 27 Windows 7 C cables USB 50 caps lock light, identifying...
User Guide - Windows 8
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... 67 mouse, external setting preferences 34 mute light, identifying 10 O operating environment 69 optional external devices, using 50 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching Touch screen 18 TouchPad 36 ports HDMI 12, 28, 32 USB 12, 13, 28, 29 power battery 45 power button, identifying 4 power connector, identifying 4, 12 product name and number, computer 14 public WLAN connection 25 R recovery 64 discs 63, 67 HP Recovery Manager 66 media 67 starting 67 supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 recovery media creating...
... 67 mouse, external setting preferences 34 mute light, identifying 10 O operating environment 69 optional external devices, using 50 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching Touch screen 18 TouchPad 36 ports HDMI 12, 28, 32 USB 12, 13, 28, 29 power battery 45 power button, identifying 4 power connector, identifying 4, 12 product name and number, computer 14 public WLAN connection 25 R recovery 64 discs 63, 67 HP Recovery Manager 66 media 67 starting 67 supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 recovery media creating...
HP Split 13 x2 PC Maintenance and Service Guide
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... use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732278-001 TouchPad board (includes cable) 732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732280-001 Display hinge assembly for use in silver models 732281-001 Power button board (includes cable) 732282-001 Volume control board (includes cable) 732283-001 Card reader (includes cable) 732284-001 Audio board (includes audio cable and HDMI/dock cable) 732285-001 USB board (includes cable) 732287-001 HDMI board 732288-001 Power...
... use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732278-001 TouchPad board (includes cable) 732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732280-001 Display hinge assembly for use in silver models 732281-001 Power button board (includes cable) 732282-001 Volume control board (includes cable) 732283-001 Card reader (includes cable) 732284-001 Audio board (includes audio cable and HDMI/dock cable) 732285-001 USB board (includes cable) 732287-001 HDMI board 732288-001 Power...
HP Split 13 x2 PC Maintenance and Service Guide
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... been downloaded to the location on your hard drive. If the update is running on battery power or connected to the BIOS version currently installed on -screen instructions. Follow any device, cable, or cord. 1. If no instructions are displayed on the screen after it to an optional power source. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is complete. Using the hard drive path you to run diagnostic tests to reliable external power using...
... been downloaded to the location on your hard drive. If the update is running on battery power or connected to the BIOS version currently installed on -screen instructions. Follow any device, cable, or cord. 1. If no instructions are displayed on the screen after it to an optional power source. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is complete. Using the hard drive path you to run diagnostic tests to reliable external power using...
HP Split 13 x2 PC Maintenance and Service Guide
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... using Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to a previous state without losing any traditional applications that you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Restore and recovery 83 For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want a quick...
... using Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you want to restore the system to a previous state without losing any traditional applications that you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Restore and recovery 83 For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want a quick...
HP Split 13 x2 PC Maintenance and Service Guide
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... 46 battery light 7, 14 battery, keyboard dock removal 37 spare part number 21, 23, 37 battery, tablet removal 68 spare part number 18, 23, 68 Beats Audio Control Panel 6 hot key 6, 13 BIOS determining version 76 downloading an update 77 updating 76 Bluetooth card spare part number 51 boot order changing HP Recovery Manager 86 bottom trim removal 61 spare part number 19, 24, 25, 61 buttons left TouchPad 11 power 7 right TouchPad 11 volume 4, 8 Windows 9 C cables, service considerations 28 caps lock light, identifying 12 card reader removal 66 spare part number 19, 24, 66 components display...
... 46 battery light 7, 14 battery, keyboard dock removal 37 spare part number 21, 23, 37 battery, tablet removal 68 spare part number 18, 23, 68 Beats Audio Control Panel 6 hot key 6, 13 BIOS determining version 76 downloading an update 77 updating 76 Bluetooth card spare part number 51 boot order changing HP Recovery Manager 86 bottom trim removal 61 spare part number 19, 24, 25, 61 buttons left TouchPad 11 power 7 right TouchPad 11 volume 4, 8 Windows 9 C cables, service considerations 28 caps lock light, identifying 12 card reader removal 66 spare part number 19, 24, 66 components display...
HP Split 13 x2 PC Maintenance and Service Guide
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... 3 processor, product description 1 product description audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 R recovery 83 discs 82, 86 HP Recovery Manager 85 media 86 starting 85 supported discs 82 system 85 USB flash drive 86 using HP Recovery media 82 recovery media creating 82 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 83, 84 Index 91
... 3 processor, product description 1 product description audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 R recovery 83 discs 82, 86 HP Recovery Manager 85 media 86 starting 85 supported discs 82 system 85 USB flash drive 86 using HP Recovery media 82 recovery media creating 82 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 83, 84 Index 91