HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... support for disk traffic, and provides link power management with Serial ATA hard disk drives. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf...
... support for disk traffic, and provides link power management with Serial ATA hard disk drives. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf...
User Guide - Windows 8
Page 5
... ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and antennas 13 Keys ...15 Bottom ...16 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 20 Using operating system controls 21 Using a WLAN ...21 Using an Internet service provider 21 Setting up a WLAN 22 Configuring a wireless router 22...
... ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and antennas 13 Keys ...15 Bottom ...16 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 20 Using operating system controls 21 Using a WLAN ...21 Using an Internet service provider 21 Setting up a WLAN 22 Configuring a wireless router 22...
User Guide - Windows 8
Page 8
... Utility (BIOS) passwords 73 TPM Embedded Security device (select models only 74 Using Internet security software ...74 Using antivirus software ...75 Using firewall software ...75 Installing software updates ...75 Installing Windows updates 75 Installing HP and third-party software updates 76 Securing your wireless network ...76 Backing up your software applications and information 76 Using an optional security cable lock 76 10 Using Setup Utility (BIOS) and System Diagnostics 77 Starting Setup Utility (BIOS) ...77 Updating the BIOS ...77 Determining the BIOS version 77 Downloading...
... Utility (BIOS) passwords 73 TPM Embedded Security device (select models only 74 Using Internet security software ...74 Using antivirus software ...75 Using firewall software ...75 Installing software updates ...75 Installing Windows updates 75 Installing HP and third-party software updates 76 Securing your wireless network ...76 Backing up your software applications and information 76 Using an optional security cable lock 76 10 Using Setup Utility (BIOS) and System Diagnostics 77 Starting Setup Utility (BIOS) ...77 Updating the BIOS ...77 Determining the BIOS version 77 Downloading...
User Guide - Windows 8
Page 31
.... Type network and sharing in a safe place. Using operating system controls The Network and Sharing Center allows you to set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of hardware...
.... Type network and sharing in a safe place. Using operating system controls The Network and Sharing Center allows you to set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of hardware...
User Guide - Windows 8
Page 57
... care when making changes in Using Setup Utility (BIOS) and System Diagnostics on the keyboard allows you to quickly return to perform the same functions as you hold the key. f4 Switches the screen image between display devices connected to perform specific functions . TIP: The Windows logo key on page 77, open app or the Windows desktop. Using the keyboard and mouse The keyboard and mouse allow you to customer support. For example, if a monitor is enabled at the...
... care when making changes in Using Setup Utility (BIOS) and System Diagnostics on the keyboard allows you to quickly return to perform the same functions as you hold the key. f4 Switches the screen image between display devices connected to perform specific functions . TIP: The Windows logo key on page 77, open app or the Windows desktop. Using the keyboard and mouse The keyboard and mouse allow you to customer support. For example, if a monitor is enabled at the...
User Guide - Windows 8
Page 62
... audio or video playback functionality, or loss of information, do not initiate Sleep while reading from Sleep, press any key, activate the TouchPad, or press the power button briefly. ● Hibernation-Rapid Start Technology initiates Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical level. If you want to a disc or an external media card. When the charms open the display...
... audio or video playback functionality, or loss of information, do not initiate Sleep while reading from Sleep, press any key, activate the TouchPad, or press the power button briefly. ● Hibernation-Rapid Start Technology initiates Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical level. If you want to a disc or an external media card. When the charms open the display...
User Guide - Windows 8
Page 73
... devices use , see Connecting to numerous kinds of USB port. Your computer has more information about connecting external wireless devices, see the manufacturer's instructions. NOTE: For more than one type of external devices, such as SuperSpeed ports, are compatible with your computer. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB ports you to connect to a network...
... devices use , see Connecting to numerous kinds of USB port. Your computer has more information about connecting external wireless devices, see the manufacturer's instructions. NOTE: For more than one type of external devices, such as SuperSpeed ports, are compatible with your computer. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB ports you to connect to a network...
User Guide - Windows 8
Page 78
... you can safely delete to AC power. 2. However, depending on -screen instructions. 68 Chapter 8 Maintaining your computer manually at least once a month. To run on -screen instructions. HP recommends defragmenting your hard drive and the number of your hard drive at any time. From the Start screen, type disk, select Settings, and then select Defragment and optimize your drives. 3. Follow the on a monthly schedule, but you start Disk Defragmenter, it works without...
... you can safely delete to AC power. 2. However, depending on -screen instructions. 68 Chapter 8 Maintaining your computer manually at least once a month. To run on -screen instructions. HP recommends defragmenting your hard drive and the number of your hard drive at any time. From the Start screen, type disk, select Settings, and then select Defragment and optimize your drives. 3. Follow the on a monthly schedule, but you start Disk Defragmenter, it works without...
User Guide - Windows 8
Page 83
... of the power-on password. NOTE: A power-on password is not displayed as it is set , entered, changed , or deleted. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. NOTE: The administrator password can be used to a Windows user account. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support. NOTE: This password cannot be used in Windows, nor is it displayed as it is set , entered, changed , or...
... of the power-on password. NOTE: A power-on password is not displayed as it is set , entered, changed , or deleted. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. NOTE: The administrator password can be used to a Windows user account. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support. NOTE: This password cannot be used in Windows, nor is it displayed as it is set , entered, changed , or...
User Guide - Windows 8
Page 84
... Device TPM Status Embedded Security State TPM Set to Factory Defaults Function Available/Hidden ● If the administrator password is displayed to cancel the action. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and System Diagnostics on or restart the computer, quickly press esc, and then press f10. 2. Using Internet security software When you use your computer. The following table describes the TPM settings in the operating system. Use...
... Device TPM Status Embedded Security State TPM Set to Factory Defaults Function Available/Hidden ● If the administrator password is displayed to cancel the action. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and System Diagnostics on or restart the computer, quickly press esc, and then press f10. 2. Using Internet security software When you use your computer. The following table describes the TPM settings in the operating system. Use...
User Guide - Windows 8
Page 85
... computer left the factory. A firewall can disable programs, utilities, or the operating system, or cause them , and in order to Windows and other software may be regularly updated to protect all critical updates from the Start screen, type h, and then select Help and Support. Installing Windows updates Updates to the operating system and other Microsoft programs, as you upgrade the security software trial offer or purchase the software of your computer...
... computer left the factory. A firewall can disable programs, utilities, or the operating system, or cause them , and in order to Windows and other software may be regularly updated to protect all critical updates from the Start screen, type h, and then select Help and Support. Installing Windows updates Updates to the operating system and other Microsoft programs, as you upgrade the security software trial offer or purchase the software of your computer...
User Guide - Windows 8
Page 88
... not insert, remove, connect, or disconnect any device, cable, or cord. 1. Complete the installation by unplugging the power cord from your hard drive that has an .exe extension (for HP updates now. 3. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on your hard drive where the BIOS update is downloaded. From the Start screen, select the HP Support Assistant app. 2. Downloading a BIOS update CAUTION: To reduce...
... not insert, remove, connect, or disconnect any device, cable, or cord. 1. Complete the installation by unplugging the power cord from your hard drive that has an .exe extension (for HP updates now. 3. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on your hard drive where the BIOS update is downloaded. From the Start screen, select the HP Support Assistant app. 2. Downloading a BIOS update CAUTION: To reduce...
User Guide - Windows 8
Page 93
... information, see Recovering using Windows System Restore, see Removing the HP Recovery partition on page 85. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling applications. Windows creates system restore points automatically during a Windows update and other system maintenance events. Restore and recovery There are several options for using HP Recovery Manager on page 87. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ●...
... information, see Recovering using Windows System Restore, see Removing the HP Recovery partition on page 85. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling applications. Windows creates system restore points automatically during a Windows update and other system maintenance events. Restore and recovery There are several options for using HP Recovery Manager on page 87. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ●...
User Guide - Windows 8
Page 101
... Media Card Reader, identifying 5 Disk Cleanup software 68 Disk Defragmenter software 67 E edge swipe gestures 39, 44 left-edge swipe 40, 44 right-edge swipe 39 top-edge swipe 40, 45 electrostatic discharge 90 esc key, identifying 15 external AC power, using 58 external devices 65 F factory reset 81, 85 firewall software 75 fn key, identifying 15, 50 fun things to do 2 H hard drive light 8 hard drive, HP 3D DriveGuard 67 HDMI configuring audio 31 connecting 31 HDMI port, identifying 7 headphone jack...
... Media Card Reader, identifying 5 Disk Cleanup software 68 Disk Defragmenter software 67 E edge swipe gestures 39, 44 left-edge swipe 40, 44 right-edge swipe 39 top-edge swipe 40, 45 electrostatic discharge 90 esc key, identifying 15 external AC power, using 58 external devices 65 F factory reset 81, 85 firewall software 75 fn key, identifying 15, 50 fun things to do 2 H hard drive light 8 hard drive, HP 3D DriveGuard 67 HDMI configuring audio 31 connecting 31 HDMI port, identifying 7 headphone jack...
User Guide - Windows 8
Page 102
... Wireless Display 33 Intel Wireless Music 33 internal display switch, identifying 9 internal microphones, identifying 9 Internet connection setup 22 Internet security software, using 74 J jacks audio-in (microphone) 5 audio-out (headphone) 5 RJ-45 (network) 7 keyboard hot keys, identifying 50 keys action 15 esc 15 fn 15 Windows application 15 Windows logo 15 L labels Bluetooth 18 regulatory 17 serial number 17 service 17 wireless certification 18 WLAN 18 left-edge swipe 40, 44 lights AC adapter 5 caps lock 12 hard drive 8 keyboard backlight 11 mute 11 power 8, 11 RJ-45 (network) 7 TouchPad...
... Wireless Display 33 Intel Wireless Music 33 internal display switch, identifying 9 internal microphones, identifying 9 Internet connection setup 22 Internet security software, using 74 J jacks audio-in (microphone) 5 audio-out (headphone) 5 RJ-45 (network) 7 keyboard hot keys, identifying 50 keys action 15 esc 15 fn 15 Windows application 15 Windows logo 15 L labels Bluetooth 18 regulatory 17 serial number 17 service 17 wireless certification 18 WLAN 18 left-edge swipe 40, 44 lights AC adapter 5 caps lock 12 hard drive 8 keyboard backlight 11 mute 11 power 8, 11 RJ-45 (network) 7 TouchPad...
User Guide - Windows 8
Page 103
...-edge swipe 44 RJ-45 (network) jack, identifying 7 RJ-45 (network) lights, identifying 7 S scrolling TouchPad gesture 37 security cable lock, installing 76 security cable slot, identifying 6 security, wireless 22 serial number, computer 17 service labels, locating 17 setting password protection on wakeup 53 setup of WLAN 22 Setup Utility (BIOS) passwords 73 sharing media 26 shipping the computer 71 shortcut keys 49 shutdown 62 Sleep exiting 52 initiating 52 slots Digital Media Card Reader 5 security cable 6 sMedio 360 Suite 26, 27...
...-edge swipe 44 RJ-45 (network) jack, identifying 7 RJ-45 (network) lights, identifying 7 S scrolling TouchPad gesture 37 security cable lock, installing 76 security cable slot, identifying 6 security, wireless 22 serial number, computer 17 service labels, locating 17 setting password protection on wakeup 53 setup of WLAN 22 Setup Utility (BIOS) passwords 73 sharing media 26 shipping the computer 71 shortcut keys 49 shutdown 62 Sleep exiting 52 initiating 52 slots Digital Media Card Reader 5 security cable 6 sMedio 360 Suite 26, 27...
HP SpectreXT TouchSmart Maintenance and Service Guide
Page 68
... to installing new memory may result in Hibernation, turn the computer on page 35). Under Step 2: Select a Download, click the BIOS link. 7. If you update the computer to the latest BIOS. Disconnect the battery cable from the system board (see Bottom cover on -screen instructions. Navigate to install the multimedia board. Click Support & Drivers > click Drivers & Software. 3. Disconnect all external devices from the computer. 3. Remove the memory module: 1. In the Enter a product name/number box, type the computer model...
... to installing new memory may result in Hibernation, turn the computer on page 35). Under Step 2: Select a Download, click the BIOS link. 7. If you update the computer to the latest BIOS. Disconnect the battery cable from the system board (see Bottom cover on -screen instructions. Navigate to install the multimedia board. Click Support & Drivers > click Drivers & Software. 3. Disconnect all external devices from the computer. 3. Remove the memory module: 1. In the Enter a product name/number box, type the computer model...
HP SpectreXT TouchSmart Maintenance and Service Guide
Page 83
... .exe extension (for HP updates now. 3. Updating the BIOS 75 Identify the most recent BIOS update and compare it has been downloaded to the hard drive. Make a note of the path to the BIOS version currently installed on the screen reports a successful installation, you connect your hard drive designation. BIOS installation procedures vary. The BIOS installation begins. 5. You may need to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. From the Start screen, type e, and then...
... .exe extension (for HP updates now. 3. Updating the BIOS 75 Identify the most recent BIOS update and compare it has been downloaded to the hard drive. Make a note of the path to the BIOS version currently installed on the screen reports a successful installation, you connect your hard drive designation. BIOS installation procedures vary. The BIOS installation begins. 5. You may need to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. From the Start screen, type e, and then...
HP SpectreXT TouchSmart Maintenance and Service Guide
Page 91
... Recovering using HP Recovery Manager on page 84. ● If you have a quick way to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Help and Support for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. Under Refresh your PC without affecting your computer is important to you wish to remove the recovery partition to see Recovering using HP Recovery Manager on -screen instructions. Restore and recovery 83 Using Windows...
... Recovering using HP Recovery Manager on page 84. ● If you have a quick way to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Help and Support for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. Under Refresh your PC without affecting your computer is important to you wish to remove the recovery partition to see Recovering using HP Recovery Manager on -screen instructions. Restore and recovery 83 Using Windows...
HP SpectreXT TouchSmart Maintenance and Service Guide
Page 99
... logo key 6 L left-side components 9 light components 7 lights AC adapter 11 caps lock 8 hard drive 10 keyboard backlight 7 mute 7 power 7, 10 RJ-45 (network) jack 9 TouchPad 8 webcam 4 wireless 7 M mass storage device illustrated 21 precautions 28 spare part numbers 21 memory module product description 1 removal 60 spare part numbers 18, 22, 60 memory shield removal 60 spare part number 18, 25, 60 microphone location 4 product description 2 microphone jack 11 model description 33 model name 1 multimedia board removal 59 spare part number 18, 25, 59 mute light 7 N network jack 9 O operating...
... logo key 6 L left-side components 9 light components 7 lights AC adapter 11 caps lock 8 hard drive 10 keyboard backlight 7 mute 7 power 7, 10 RJ-45 (network) jack 9 TouchPad 8 webcam 4 wireless 7 M mass storage device illustrated 21 precautions 28 spare part numbers 21 memory module product description 1 removal 60 spare part numbers 18, 22, 60 memory shield removal 60 spare part number 18, 25, 60 microphone location 4 product description 2 microphone jack 11 model description 33 model name 1 multimedia board removal 59 spare part number 18, 25, 59 mute light 7 N network jack 9 O operating...