User Guide
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...Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Low blue light mode (select products only 6 Keyboard area ...8 Touchpad ...8 Touchpad settings ...8 Lights ...9 Button, vent, and speakers ...10 Special keys ...12 Action keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls 18 Connecting to a WLAN ...19 Using HP Mobile Broadband (select products only 20 Using GPS (select products only) ...20 Using Bluetooth wireless...
...Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Low blue light mode (select products only 6 Keyboard area ...8 Touchpad ...8 Touchpad settings ...8 Lights ...9 Button, vent, and speakers ...10 Special keys ...12 Action keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls 18 Connecting to a WLAN ...19 Using HP Mobile Broadband (select products only 20 Using GPS (select products only) ...20 Using Bluetooth wireless...
User Guide
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...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...43 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...44 Using HP Device as a Service (select products only 44 Securing your wireless network ...44 Backing up your software applications and information 44 Using an optional security cable (select products only 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating Setup Utility (BIOS) ...45 Determining the BIOS version ...45 Downloading a BIOS...
...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...43 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...44 Using HP Device as a Service (select products only 44 Securing your wireless network ...44 Backing up your software applications and information 44 Using an optional security cable (select products only 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating Setup Utility (BIOS) ...45 Determining the BIOS version ...45 Downloading a BIOS...
User Guide
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... pressing this feature. Turns the keyboard backlight off the privacy screen. To conserve battery power, turn off this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. If needed, decrease or increase brightness for well-lit or darker environments. Increases the screen brightness incrementally as long as you first start up the computer), to...
... pressing this feature. Turns the keyboard backlight off the privacy screen. To conserve battery power, turn off this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. If needed, decrease or increase brightness for well-lit or darker environments. Increases the screen brightness incrementally as long as you first start up the computer), to...
User Guide
Page 35
... monitor, connect the high-definition device according to the HDMI port on your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer. Use the audio control panel to http://www.hp.com/support, and follow the device manufacturer's instructions. Follow the device manufacturer's instructions. To view or change system sounds...
... monitor, connect the high-definition device according to the HDMI port on your system. To access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer. Use the audio control panel to http://www.hp.com/support, and follow the device manufacturer's instructions. Follow the device manufacturer's instructions. To view or change system sounds...
User Guide
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... conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, see the Setup Instructions poster provided in the HP Support Assistant app (select products only). 1. Type support in the Diagnostics section, select HP Battery Check. Select Troubleshooting and fixes, and then in the...
... conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, see the Setup Instructions poster provided in the HP Support Assistant app (select products only). 1. Type support in the Diagnostics section, select HP Battery Check. Select Troubleshooting and fixes, and then in the...
User Guide
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... Store. 2. NOTE: If Windows does not find a new driver, go to the device manufacturer's website, and follow the on the computer changes color to the search box, and then select Downloads and updates. 3. Updating programs and drivers HP recommends that the drive in the taskbar search box, and then select Windows Update settings. 2. Follow the on a regular basis. Identifying HP 3D DriveGuard status The hard drive light on -screen instructions.
... Store. 2. NOTE: If Windows does not find a new driver, go to the device manufacturer's website, and follow the on the computer changes color to the search box, and then select Downloads and updates. 3. Updating programs and drivers HP recommends that the drive in the taskbar search box, and then select Windows Update settings. 2. Follow the on a regular basis. Identifying HP 3D DriveGuard status The hard drive light on -screen instructions.
User Guide
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... reliable external power using the AC adapter. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for example, filename.exe). Complete the installation by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. Do not download or install a BIOS update...
... reliable external power using the AC adapter. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for example, filename.exe). Complete the installation by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. Do not download or install a BIOS update...
User Guide
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... battery power 33 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 53 bottom components 15 buttons left touchpad 8 optical drive eject 4 power 10 right touchpad 8 C camera identifying 6 using 22 camera light, identifying 6 caps lock light, identifying 9 caring for your computer 38 cleaning your computer 38 components bottom 15 display 6 keyboard area 8 left side 5 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting...
... battery power 33 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 53 bottom components 15 buttons left touchpad 8 optical drive eject 4 power 10 right touchpad 8 C camera identifying 6 using 22 camera light, identifying 6 caps lock light, identifying 9 caring for your computer 38 cleaning your computer 38 components bottom 15 display 6 keyboard area 8 left side 5 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting...
User Guide
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...number 20 mute light, identifying 9 mute microphone action key 14 mute volume action key 14 N network jack, identifying 5 next track action key 13 O one-finger slide touch screen gesture 30 operating environment 56 operating system controls 18 optical drive eject button, identifying 4 optical drive, identifying 4 P passwords Setup Utility (BIOS) 42 Windows 41 pause action key 13 play action key 13 ports HDMI 5, 23 USB 4 USB SuperSpeed 5 power battery 33 external 35 power button, identifying 10 power connector identifying 5 Power icon, using 33 power lights, identifying 4 power settings, using...
...number 20 mute light, identifying 9 mute microphone action key 14 mute volume action key 14 N network jack, identifying 5 next track action key 13 O one-finger slide touch screen gesture 30 operating environment 56 operating system controls 18 optical drive eject button, identifying 4 optical drive, identifying 4 P passwords Setup Utility (BIOS) 42 Windows 41 pause action key 13 play action key 13 ports HDMI 5, 23 USB 4 USB SuperSpeed 5 power battery 33 external 35 power button, identifying 10 power connector identifying 5 Power icon, using 33 power lights, identifying 4 power settings, using...
User Guide
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...S screen brightness action keys 13 Section 508 accessibility standards 60 security cable slot, identifying 4 security cable, installing 44 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 42 shipping the computer 39 shutdown 32 Sleep exiting 31 initiating 31 Sleep and Hibernation, initiating 31 slots memory card reader 4 security cable 4 software Disk Cleanup 37 Disk Defragmenter 37 locating 3 software installed locating 3 software updates, installing 44 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing 50 using 52 wired network (LAN) 21...
...S screen brightness action keys 13 Section 508 accessibility standards 60 security cable slot, identifying 4 security cable, installing 44 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 42 shipping the computer 39 shutdown 32 Sleep exiting 31 initiating 31 Sleep and Hibernation, initiating 31 slots memory card reader 4 security cable 4 software Disk Cleanup 37 Disk Defragmenter 37 locating 3 software installed locating 3 software updates, installing 44 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing 50 using 52 wired network (LAN) 21...
Maintenance and Service Guide
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... screen after it to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your BIOS version, make a note of the date, name, or other identifier. Updating Setup Utility (BIOS) 71 or - Follow the on-screen instructions to download your selection to the location on the screen reports a successful installation, you are ready to your hard drive where the BIOS update is downloaded. NOTE: After a message on your hard drive. Make...
... screen after it to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your BIOS version, make a note of the date, name, or other identifier. Updating Setup Utility (BIOS) 71 or - Follow the on-screen instructions to download your selection to the location on the screen reports a successful installation, you are ready to your hard drive where the BIOS update is downloaded. NOTE: After a message on your hard drive. Make...
Maintenance and Service Guide
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... (Unified Extensible Firmware Interface) allows you to run diagnostic tests to a USB flash drive on -screen instructions. Using HP PC Hardware Diagnostics UEFI 73 The HP PC Diagnostics home page is generated. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. The tool is downloaded to download and create the HP UEFI support environment because only .exe files are caused by product name or number, follow...
... (Unified Extensible Firmware Interface) allows you to run diagnostic tests to a USB flash drive on -screen instructions. Using HP PC Hardware Diagnostics UEFI 73 The HP PC Diagnostics home page is generated. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. The tool is downloaded to download and create the HP UEFI support environment because only .exe files are caused by product name or number, follow...
Maintenance and Service Guide
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...2 processor, product description 1 product description audio 1 chipset 1 display panel 1 external media card 2 graphics 1 internal card expansion 2 memory 1 microphone 2 operating system 2 optical drive 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensor 2 solid-state drive 1 storage 1 video 1 wireless 2 product name 1 product name and number, computer 14 R recovery 79 discs 80 HP Recovery partition 80 media 80 USB flash drive 80 recovery media creating using HP Cloud Recovery Download Tool 79 creating using Windows tools 79 regulatory information certification labels...
...2 processor, product description 1 product description audio 1 chipset 1 display panel 1 external media card 2 graphics 1 internal card expansion 2 memory 1 microphone 2 operating system 2 optical drive 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensor 2 solid-state drive 1 storage 1 video 1 wireless 2 product name 1 product name and number, computer 14 R recovery 79 discs 80 HP Recovery partition 80 media 80 USB flash drive 80 recovery media creating using HP Cloud Recovery Download Tool 79 creating using Windows tools 79 regulatory information certification labels...
User Guide 1
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...; Optional power adapter purchased as an accessory from HP. Connect the AC adapter to the computer and to external power, see the Setup Instructions poster provided in the taskbar search box, and then select the HP Support Assistant app. - Type support in the computer box. Running on external power 37 WARNING! Exit Hibernation by pressing the power button. To reduce potential safety issues, use battery power when the computer is connected to a disc...
...; Optional power adapter purchased as an accessory from HP. Connect the AC adapter to the computer and to external power, see the Setup Instructions poster provided in the taskbar search box, and then select the HP Support Assistant app. - Type support in the computer box. Running on external power 37 WARNING! Exit Hibernation by pressing the power button. To reduce potential safety issues, use battery power when the computer is connected to a disc...
User Guide 1
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... hard drive light on the computer changes color to show that you do not get the most recent gaming software. For example, older graphics components might not work well with the most out of the following products to the device manufacturer's website, and follow the on -screen instructions. Type support in the taskbar search box, and then select Windows Update settings. 2. On the Downloads and updates...
... hard drive light on the computer changes color to show that you do not get the most recent gaming software. For example, older graphics components might not work well with the most out of the following products to the device manufacturer's website, and follow the on -screen instructions. Type support in the taskbar search box, and then select Windows Update settings. 2. On the Downloads and updates...
User Guide 1
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... down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. You may need to reliable external power using the AC adapter. Follow the on-screen instructions to download your hard drive. NOTE: After a message on your hard drive designation. or - b. Select your computer. The BIOS installation begins. 5. Follow any software updates, especially system BIOS updates. 1. If no instructions appear, follow these instructions: ● Do not disconnect...
... down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. You may need to reliable external power using the AC adapter. Follow the on-screen instructions to download your hard drive. NOTE: After a message on your hard drive designation. or - b. Select your computer. The BIOS installation begins. 5. Follow any software updates, especially system BIOS updates. 1. If no instructions appear, follow these instructions: ● Do not disconnect...
User Guide 1
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....hp.com/support. 2. The tool runs outside the operating system so that it can use a mobile device to the selected location. Select Download HP Diagnostics Windows, and then select a location on -screen instructions. - The HP Customer Support - Service Center page appears with your computer or a USB flash drive. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you might have to download the software to a USB flash drive on the next screen. Go to http://www.hp...
....hp.com/support. 2. The tool runs outside the operating system so that it can use a mobile device to the selected location. Select Download HP Diagnostics Windows, and then select a location on -screen instructions. - The HP Customer Support - Service Center page appears with your computer or a USB flash drive. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you might have to download the software to a USB flash drive on the next screen. Go to http://www.hp...
User Guide 1
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... 13 play 13 privacy screen 13 screen brightness 13 speaker volume 13 switch screen image 13 using 13 airplane mode 18 airplane mode key 18 antivirus software, using 45 assistive technology (AT) finding 61 purpose 60 AT (assistive technology) finding 61 purpose 60 audio 22 adjusting volume 13 HDMI audio 26 headphones 22 headsets 23 microphones 23 sound settings 23 speakers 22 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 46 backup, creating 54 backups 54 battery conserving power 36 discharging 36 factory...
... 13 play 13 privacy screen 13 screen brightness 13 speaker volume 13 switch screen image 13 using 13 airplane mode 18 airplane mode key 18 antivirus software, using 45 assistive technology (AT) finding 61 purpose 60 AT (assistive technology) finding 61 purpose 60 audio 22 adjusting volume 13 HDMI audio 26 headphones 22 headsets 23 microphones 23 sound settings 23 speakers 22 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 46 backup, creating 54 backups 54 battery conserving power 36 discharging 36 factory...
User Guide 1
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... number 20 mute light, identifying 10 mute microphone action key 14 mute volume action key 13 N nano SIM card, inserting 16 next track action key 14 O one-finger slide touch screen gesture 32 operating environment 58 operating system controls 18 P passwords Setup Utility (BIOS) 44 Windows 43 pause action key 13 play action key 13 ports HDMI 25 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C 27 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 4, 5 USB Type-C SuperSpeed port and DisplayPort connector 23 USB Type-C Thunderbolt 24 power battery 35 external...
... number 20 mute light, identifying 10 mute microphone action key 14 mute volume action key 13 N nano SIM card, inserting 16 next track action key 14 O one-finger slide touch screen gesture 32 operating environment 58 operating system controls 18 P passwords Setup Utility (BIOS) 44 Windows 43 pause action key 13 play action key 13 ports HDMI 25 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C 27 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 4, 5 USB Type-C SuperSpeed port and DisplayPort connector 23 USB Type-C Thunderbolt 24 power battery 35 external...
User Guide 1
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...S screen brightness action keys 13 Section 508 accessibility standards 62 security cable, installing 46 serial number, computer 15 service labels, locating 15 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 34 SIM card, inserting 16 SIM slot, identifying 7 Sleep exiting 33 initiating 33 Sleep and Hibernation, initiating 33 slots memory card reader 4 SIM card 7 software Disk Cleanup 39 Disk Defragmenter 39 locating 3 software installed locating 3 software updates, installing 46 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing 52 using 54 wired network (LAN...
...S screen brightness action keys 13 Section 508 accessibility standards 62 security cable, installing 46 serial number, computer 15 service labels, locating 15 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 34 SIM card, inserting 16 SIM slot, identifying 7 Sleep exiting 33 initiating 33 Sleep and Hibernation, initiating 33 slots memory card reader 4 SIM card 7 software Disk Cleanup 39 Disk Defragmenter 39 locating 3 software installed locating 3 software updates, installing 46 sound. Remote HP PC Hardware Diagnostics UEFI settings customizing 52 using 54 wired network (LAN...