Start Here
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These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
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... already created recovery media, see Removing the HP Recovery partition (select products only) on page 7. If you want to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from HP, or by the manufacturer. If you have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. ● If you have not already created recovery media, see Creating HP Recovery media...
... already created recovery media, see Removing the HP Recovery partition (select products only) on page 7. If you want to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from HP, or by the manufacturer. If you have not already created recovery media, see Creating HP Recovery media (select products only) on -screen instructions. ● If you have not already created recovery media, see Creating HP Recovery media...
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... startup information. To change the selection to free up hard drive space. Select the optical drive or USB flash drive from the HP Recovery partition. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; For tablets without keyboards: ▲ Turn on -screen instructions. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from which is only available on products that support this function. Restore and...
... startup information. To change the selection to free up hard drive space. Select the optical drive or USB flash drive from the HP Recovery partition. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; For tablets without keyboards: ▲ Turn on -screen instructions. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from which is only available on products that support this function. Restore and...
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... the location on your hard drive. b. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 55 Click the question mark icon in an optional docking device, or connected to install the update. During the download and installation, follow these steps: 1. Using the hard drive path you are ready to an optional power source. If the update is complete. You may need to access this information to reliable external power using the AC adapter. At the download area, follow these instructions: ●...
... the location on your hard drive. b. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 55 Click the question mark icon in an optional docking device, or connected to install the update. During the download and installation, follow these steps: 1. Using the hard drive path you are ready to an optional power source. If the update is complete. You may need to access this information to reliable external power using the AC adapter. At the download area, follow these instructions: ●...
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... get started ● HP Recovery Manager recovers only software that you have not already created recovery media, see Using HP Recovery media (select products only) on -screen instructions. Go to access the Get Help app. ● If you can use the Reinstall drivers and/or applications option (select products only) of HP Recovery media. Restore and recovery 61 NOTE: You must either created or that was installed at the factory. For more information see Recovering using the HP Cloud Recovery Download Tool...
... get started ● HP Recovery Manager recovers only software that you have not already created recovery media, see Using HP Recovery media (select products only) on -screen instructions. Go to access the Get Help app. ● If you can use the Reinstall drivers and/or applications option (select products only) of HP Recovery media. Restore and recovery 61 NOTE: You must either created or that was installed at the factory. For more information see Recovering using the HP Cloud Recovery Download Tool...
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... the computer boot order on -screen instructions. see Using HP Recovery media (select products only) on -screen instructions. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down button; So before beginning these steps to free up hard drive space. This method can use HP Recovery media to recover the original system. Follow these steps. 1. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; Insert the HP Recovery media, and...
... the computer boot order on -screen instructions. see Using HP Recovery media (select products only) on -screen instructions. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down button; So before beginning these steps to free up hard drive space. This method can use HP Recovery media to recover the original system. Follow these steps. 1. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; Insert the HP Recovery media, and...
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...1, 2 audio-in jack 5 audio-out jack 5 audio-out/audio-in combo jack 5 B backups 59 battery removal 32 spare part number 19, 32 battery tape, spare part number 19, 32 BIOS determining version 54 downloading an update 55 starting the Setup Utility 54 updating 54 boot order changing 63 bottom components 12 bottom cover removal 30 spare part numbers 19, 30 button components 10 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 camera 7 camera light 7 caps lock light 9 chipset, product description 1 components bottom 12 buttons 10 display 7 keyboard area 8 lights...
...1, 2 audio-in jack 5 audio-out jack 5 audio-out/audio-in combo jack 5 B backups 59 battery removal 32 spare part number 19, 32 battery tape, spare part number 19, 32 BIOS determining version 54 downloading an update 55 starting the Setup Utility 54 updating 54 boot order changing 63 bottom components 12 bottom cover removal 30 spare part numbers 19, 30 button components 10 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 camera 7 camera light 7 caps lock light 9 chipset, product description 1 components bottom 12 buttons 10 display 7 keyboard area 8 lights...
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... audio 1, 2 chipset 1 display panel 1 graphics 1 keyboard 2 memory 1 microphone 1, 2 operating system 3 pointing device 2 ports 2 power requirements 2, 3 processors 1 product name 1 security 3 sensors 3 serviceability 3 solid-state drive 1 storage 1 video 1, 2 wireless 2 product name 1 R rear panel components 5 recover options 61 recovery discs 60, 63 HP Recovery Manager 61 media 63 starting 62 supported discs 60 system 61 USB flash drive 63 using HP Recovery media 60 recovery media creating using HP Recovery Manager 60 using 59 recovery partition removing 63 right fan removal 40 spare part...
... audio 1, 2 chipset 1 display panel 1 graphics 1 keyboard 2 memory 1 microphone 1, 2 operating system 3 pointing device 2 ports 2 power requirements 2, 3 processors 1 product name 1 security 3 sensors 3 serviceability 3 solid-state drive 1 storage 1 video 1, 2 wireless 2 product name 1 R rear panel components 5 recover options 61 recovery discs 60, 63 HP Recovery Manager 61 media 63 starting 62 supported discs 60 system 61 USB flash drive 63 using HP Recovery media 60 recovery media creating using HP Recovery Manager 60 using 59 recovery partition removing 63 right fan removal 40 spare part...
User Guide
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... 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Rear ...5 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button and speakers ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only) ...17 Using Bluetooth...
... 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Rear ...5 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button and speakers ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only) ...17 Using Bluetooth...
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... Installing software updates ...38 Using HP Managed Services (select products only 39 Securing your wireless network ...39 Backing up your software applications and information 39 Using an optional security cable (select products only 39 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating Setup Utility (BIOS) ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 43 11 Backing up, restoring, and recovering ...44 Creating recovery media...
... Installing software updates ...38 Using HP Managed Services (select products only 39 Securing your wireless network ...39 Backing up your software applications and information 39 Using an optional security cable (select products only 39 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating Setup Utility (BIOS) ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 43 11 Backing up, restoring, and recovering ...44 Creating recovery media...
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...; Bluetooth® device-Creates a personal area network (PAN) to connect to a wireless network 15 Connecting to other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to that world. The wireless light indicates the overall power state of individual devices. Operating...
...; Bluetooth® device-Creates a personal area network (PAN) to connect to a wireless network 15 Connecting to other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to that world. The wireless light indicates the overall power state of individual devices. Operating...
User Guide
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... enables you to HP Support Assistant. To see the Regulatory, Safety and Environmental Notices. To connect wireless headsets to a network. Follow the device manufacturer's instructions. Headphones combined with a microphone are not connected to your system. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer to the following instructions: 1. To enhance your viewing enjoyment, use one end of the USB Type-C cable to the USB Type-C Thunderbolt port on an external...
... enables you to HP Support Assistant. To see the Regulatory, Safety and Environmental Notices. To connect wireless headsets to a network. Follow the device manufacturer's instructions. Headphones combined with a microphone are not connected to your system. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer to the following instructions: 1. To enhance your viewing enjoyment, use one end of the USB Type-C cable to the USB Type-C Thunderbolt port on an external...
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...; You move the computer with tools such as Disk Defragmenter and Disk Cleanup. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. It also provides instructions for updating programs and drivers, steps to free up disk space and help the computer run Disk Defragmenter on battery power. Follow the on -screen instructions. Follow the on -screen instructions. Type defragment in the taskbar search box, and then select...
...; You move the computer with tools such as Disk Defragmenter and Disk Cleanup. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. It also provides instructions for updating programs and drivers, steps to free up disk space and help the computer run Disk Defragmenter on battery power. Follow the on -screen instructions. Follow the on -screen instructions. Type defragment in the taskbar search box, and then select...
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... operating properly. Your changes take effect when the computer restarts. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). The on-screen keyboard, which displays in options. 2. Turn on or restart the tablet, and then quickly hold down the volume up Windows Hello, follow these steps: 1. Select Security, and then follow the on-screen instructions to your power-on password...
... operating properly. Your changes take effect when the computer restarts. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). The on-screen keyboard, which displays in options. 2. Turn on or restart the tablet, and then quickly hold down the volume up Windows Hello, follow these steps: 1. Select Security, and then follow the on-screen instructions to your power-on password...
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... information about computer viruses, type support in the taskbar. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they have caused. Antivirus software can be a combination of both hardware and software. Using firewall software Firewalls are two types of firewalls to consider: ● Host-based firewalls-Software that protects only the...
... information about computer viruses, type support in the taskbar. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they have caused. Antivirus software can be a combination of both hardware and software. Using firewall software Firewalls are two types of firewalls to consider: ● Host-based firewalls-Software that protects only the...
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... on -screen instructions. Securing your network from unauthorized access. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that enables businesses to act as a deterrent, but it may not provide any security. Using HP Managed Services (select products only) HP Managed Services is designed to effectively manage and secure their company assets. Select the Start button, select Settings, and then select Update & security...
... on -screen instructions. Securing your network from unauthorized access. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that enables businesses to act as a deterrent, but it may not provide any security. Using HP Managed Services (select products only) HP Managed Services is designed to effectively manage and secure their company assets. Select the Start button, select Settings, and then select Update & security...
User Guide
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...: 1. The hard drive designation is connected to reliable external power using the AC adapter. If the update is complete. Follow the on your hard drive. Make a note of the path to the location on -screen instructions to download your hard drive. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 41 Do not download or install a BIOS update while the computer is downloaded. NOTE: After a message on battery power, docked in the taskbar search box, and then select the HP Support Assistant app...
...: 1. The hard drive designation is connected to reliable external power using the AC adapter. If the update is complete. Follow the on your hard drive. Make a note of the path to the location on -screen instructions to download your hard drive. The BIOS installation begins. 5. Updating Setup Utility (BIOS) 41 Do not download or install a BIOS update while the computer is downloaded. NOTE: After a message on battery power, docked in the taskbar search box, and then select the HP Support Assistant app...
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... have replaced the hard drive, you must be connected to the Internet to access the Get Help app. ● If you need to know before you obtained from backup, refreshing the computer, and resetting the computer to its original state. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using HP Recovery Manager on -screen instructions. For software not provided with a preinstalled application or driver, use the HP Recovery media...
... have replaced the hard drive, you must be connected to the Internet to access the Get Help app. ● If you need to know before you obtained from backup, refreshing the computer, and resetting the computer to its original state. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using HP Recovery Manager on -screen instructions. For software not provided with a preinstalled application or driver, use the HP Recovery media...
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... 32 HP Fast Charge 28 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP PC Hardware Diagnostics (UEFI) using 42 HP Recovery Manager correcting boot problems 48 starting 47 HP Recovery media recovery 48 using 44 HP Recovery partition recovery 47 removing 48 HP resources 2 HP Touchpoint Manager 39 I IMEI number 17 initiating Sleep and Hibernation 26 input power 49 installing optional security cable 39 internal microphones, identifying 7 Internet security software, using 38 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 25 keys action...
... 32 HP Fast Charge 28 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP PC Hardware Diagnostics (UEFI) using 42 HP Recovery Manager correcting boot problems 48 starting 47 HP Recovery media recovery 48 using 44 HP Recovery partition recovery 47 removing 48 HP resources 2 HP Touchpoint Manager 39 I IMEI number 17 initiating Sleep and Hibernation 26 input power 49 installing optional security cable 39 internal microphones, identifying 7 Internet security software, using 38 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 25 keys action...
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... 9 power settings, using 28 product name and number, computer 14 public WLAN connection 16 R recover options 46 recovery discs 45, 48 HP Recovery Manager 46 media 48 starting 47 supported discs 45 system 46 USB flash drive 48 using HP Recovery media 45 recovery media creating using HP Recovery Manager 45 using 44 recovery partition removing 48 regulatory information regulatory label 14 wireless certification labels 14 S security cable, installing 39 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 37 shipping the computer 34 shutdown 27 Sleep exiting...
... 9 power settings, using 28 product name and number, computer 14 public WLAN connection 16 R recover options 46 recovery discs 45, 48 HP Recovery Manager 46 media 48 starting 47 supported discs 45 system 46 USB flash drive 48 using HP Recovery media 45 recovery media creating using HP Recovery Manager 45 using 44 recovery partition removing 48 regulatory information regulatory label 14 wireless certification labels 14 S security cable, installing 39 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 37 shipping the computer 34 shutdown 27 Sleep exiting...