User Guide
Page 4
... setup and software installation ...10 Scanner software (Windows) ...10 HP Scan software ...10 HP TWAIN...11 ISIS ...11 WIA...11 Scanner software (macOS) ...11 HP Easy Scan...11 HP Utility ...12 Embedded Web Server...12 HP Web Jetadmin ...12 Sleep Mode and auto-off settings ...12 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 12 Change the default auto-off setting using the HP Utility...12 2 Use the scanner ...14 Set up the scanner (N4600 fnw1 and N6600 fnw1 models)...14 Set up Scan to Email ...14 Set up Scan to Network Folder...17 Set...
... setup and software installation ...10 Scanner software (Windows) ...10 HP Scan software ...10 HP TWAIN...11 ISIS ...11 WIA...11 Scanner software (macOS) ...11 HP Easy Scan...11 HP Utility ...12 Embedded Web Server...12 HP Web Jetadmin ...12 Sleep Mode and auto-off settings ...12 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 12 Change the default auto-off setting using the HP Utility...12 2 Use the scanner ...14 Set up the scanner (N4600 fnw1 and N6600 fnw1 models)...14 Set up Scan to Email ...14 Set up Scan to Network Folder...17 Set...
User Guide
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... scanned image to selected page size 35 Automatically detect color ...35 Scan using text-enhanced black and white mode ...36 Automatically straighten scanned images ...36 Add or remove a device ...36 Scan by using other scan software...37 Use the scanning software (macOS) ...37 Scan to email...37 HP Easy Scan...37 Scan from other applications ...38 Advanced configuration with HP Utility (macOS) ...38 Open HP Utility...38 HP Utility features ...38 Scanning tips...38 Optimize scanning and task speeds...38 3 Care and maintenance ...40 Test and calibrate the touch screen...
... scanned image to selected page size 35 Automatically detect color ...35 Scan using text-enhanced black and white mode ...36 Automatically straighten scanned images ...36 Add or remove a device ...36 Scan by using other scan software...37 Use the scanning software (macOS) ...37 Scan to email...37 HP Easy Scan...37 Scan from other applications ...38 Advanced configuration with HP Utility (macOS) ...38 Open HP Utility...38 HP Utility features ...38 Scanning tips...38 Optimize scanning and task speeds...38 3 Care and maintenance ...40 Test and calibrate the touch screen...
User Guide
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... Basic troubleshooting tips ...46 Reset the scanner(N4600 fnw1 and N6600 fnw1 models)...47 Interpret control panel lights and patterns (2600 f1 and 3600 f1 models 47 Scanner installation problems ...47 Check the cables...48 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 48 Power issues ...49 Check that the scanner has power ...49 The scanner will not turn on...49 The scanner has paused or shut down...50 The scanner keeps turning off ...51 Paper jams...51 Clear jams...
... Basic troubleshooting tips ...46 Reset the scanner(N4600 fnw1 and N6600 fnw1 models)...47 Interpret control panel lights and patterns (2600 f1 and 3600 f1 models 47 Scanner installation problems ...47 Check the cables...48 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 48 Power issues ...49 Check that the scanner has power ...49 The scanner will not turn on...49 The scanner has paused or shut down...50 The scanner keeps turning off ...51 Paper jams...51 Clear jams...
User Guide
Page 14
... Mac computers are supported with Ultrasonic multi-feed sensor (Except 2600f1 model): Detects when multiple pages feed through simultaneously Supported operating systems The following information applies to the scanner-specific Windows and HP scan drivers for macOS and to the software installer. Go to the product support home page. 2. Table 1-9 Technical specifications Feature Input tray capacity Minimum paper size Maximum paper size Minimum paper weight Maximum paper weight Minimum paper guiding space Resolution Environmental features Paper-handling Specification 2600 f1 and 3600 f1 models...
... Mac computers are supported with Ultrasonic multi-feed sensor (Except 2600f1 model): Detects when multiple pages feed through simultaneously Supported operating systems The following information applies to the scanner-specific Windows and HP scan drivers for macOS and to the software installer. Go to the product support home page. 2. Table 1-9 Technical specifications Feature Input tray capacity Minimum paper size Maximum paper size Minimum paper weight Maximum paper weight Minimum paper guiding space Resolution Environmental features Paper-handling Specification 2600 f1 and 3600 f1 models...
User Guide
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... imaging/scanning hardware and WIA-compliant software applications. ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ● Modify properties of Scan to USB Drive To open the utility, do one of the following: ● Windows 8.1 and 10: On the Start screen, click the HP Scanner Tools Utility...
... imaging/scanning hardware and WIA-compliant software applications. ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ● Modify properties of Scan to USB Drive To open the utility, do one of the following: ● Windows 8.1 and 10: On the Start screen, click the HP Scanner Tools Utility...
User Guide
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... user when maintenance is installed or configured, but you to www.hp.com/go/webjetadmin for specific product features. ultimately increasing business productivity by helping you to information about product and network activities. The Embedded Web Server provides an interface to provide support for more information. No special software is due. Change the default auto-off setting using the HP Scanner Tools Utility Windows: To change the default auto-off settings, use the HP Scanner Tools Utility. 1. HP Web Jetadmin upgrades...
... user when maintenance is installed or configured, but you to www.hp.com/go/webjetadmin for specific product features. ultimately increasing business productivity by helping you to information about product and network activities. The Embedded Web Server provides an interface to provide support for more information. No special software is due. Change the default auto-off setting using the HP Scanner Tools Utility Windows: To change the default auto-off settings, use the HP Scanner Tools Utility. 1. HP Web Jetadmin upgrades...
User Guide
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... for outgoing email messages, including the user name and password used for authentication, if applicable. Set up the scanner (N4600 fnw1 and N6600 fnw1 models) The following steps describe how to set up Scan to display the...screen on the product control panel. Press the Enter key on digital sending limits for the information. Some providers may temporarily lock your account if you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for your email service provider's documentation...
... for outgoing email messages, including the user name and password used for authentication, if applicable. Set up the scanner (N4600 fnw1 and N6600 fnw1 models) The following steps describe how to set up Scan to display the...screen on the product control panel. Press the Enter key on digital sending limits for the information. Some providers may temporarily lock your account if you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for your email service provider's documentation...
User Guide
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... file size is smaller. 16 Chapter 2 Use the scanner Enter a file name, and then click Update Preview. File Name File Name Suffix File Name Preview Default file name for the SMTP server. 6. Step five: Configure the default Settings for the scanned document. Step four: Add contacts to the Email Address Book In the left navigation pane, click Scan Settings to configure the default Scan to be saved. To add an individual email address: 1. Lower resolution images...
... file size is smaller. 16 Chapter 2 Use the scanner Enter a file name, and then click Update Preview. File Name File Name Suffix File Name Preview Default file name for the SMTP server. 6. Step five: Configure the default Settings for the scanned document. Step four: Add contacts to the Email Address Book In the left navigation pane, click Scan Settings to configure the default Scan to be saved. To add an individual email address: 1. Lower resolution images...
User Guide
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... show less detail, but the file size is smaller. Step one scanned output file. Delete Blank Page Select On or Off to indicate whether blank pages should be combined into the document feeder. De-skew Select On or Off to enable or disable the detection of the following steps: 1. Set up Scan to enable and configure it on a USB flash drive. Before using this feature, follow the...
... show less detail, but the file size is smaller. Step one scanned output file. Delete Blank Page Select On or Off to indicate whether blank pages should be combined into the document feeder. De-skew Select On or Off to enable or disable the detection of the following steps: 1. Set up Scan to enable and configure it on a USB flash drive. Before using this feature, follow the...
User Guide
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... blank pages should be in black and white or in the HP Embedded Web Server (EWS) provides controls to the EWS, the password is smaller. NOTE: If the administrator has set a password to limit access to manage the scanner features users can access. Review all the information, and then click one scanned output file. Table 2-5 File scan settings (continued) Option Description Resolution Select the default scan resolution for the scanned document...
... blank pages should be in black and white or in the HP Embedded Web Server (EWS) provides controls to the EWS, the password is smaller. NOTE: If the administrator has set a password to limit access to manage the scanner features users can access. Review all the information, and then click one scanned output file. Table 2-5 File scan settings (continued) Option Description Resolution Select the default scan resolution for the scanned document...
User Guide
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... tray or on the scanner glass. 2. If this is set up an FTP destination first. 5. Select a scan shortcut. NOTE: Use the ISIS, WIA, or TWAIN user interface to enable multi-feed detection when scanning from the page size drop-down the process and should only be scanned when using the Detect Size selection for their everyday needs. Scan long or extra-long documents By default, the scanner automatically detects page size using a long or extra-long page setting...
... tray or on the scanner glass. 2. If this is set up an FTP destination first. 5. Select a scan shortcut. NOTE: Use the ISIS, WIA, or TWAIN user interface to enable multi-feed detection when scanning from the page size drop-down the process and should only be scanned when using the Detect Size selection for their everyday needs. Scan long or extra-long documents By default, the scanner automatically detects page size using a long or extra-long page setting...
User Guide
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....hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 ● If the scanning software displays a Scanner not found message when trying to operate. Check that the Scan button , or the Default/Duplex Toggle button is enabled from the HP scanning software. ● Turn off the scanner, wait 30 seconds, and then turn on the control panel is receiving power. - Basic troubleshooting...
....hp.com/support/sjpro2600f1 ○ 3600 f1 models: www.hp.com/support/sjpro3600f1 ○ N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ○ N6600 fnw1 models: www.hp.com/support/sjflowN6600fnw1 ● If the scanning software displays a Scanner not found message when trying to operate. Check that the Scan button , or the Default/Duplex Toggle button is enabled from the HP scanning software. ● Turn off the scanner, wait 30 seconds, and then turn on the control panel is receiving power. - Basic troubleshooting...
User Guide
Page 53
... control panel, select Reset, and then touch Reset. 3. Turn off the scanner. 2. Table 4-1 Cause and solution Cause Solution The user pressed the Scan button disconnected. Touch the Settings icon from the Home screen on both sides of the document feeder hatch at the same time to open . 2. Scanner installation problems Review the following table describes the solution to locate software, firmware, and driver updates for the scanner: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models...
... control panel, select Reset, and then touch Reset. 3. Turn off the scanner. 2. Table 4-1 Cause and solution Cause Solution The user pressed the Scan button disconnected. Touch the Settings icon from the Home screen on both sides of the document feeder hatch at the same time to open . 2. Scanner installation problems Review the following table describes the solution to locate software, firmware, and driver updates for the scanner: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models...
User Guide
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...: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP Scan ● HP ScanJet Plugin 48 Chapter 4 Solve problems For additional Ethernet troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find Ethernet troubleshooting topics. Press the Power button to turn off the scanner, and then disconnect the USB cable and power cable from the scanner. 2. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not...
...: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP Scan ● HP ScanJet Plugin 48 Chapter 4 Solve problems For additional Ethernet troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find Ethernet troubleshooting topics. Press the Power button to turn off the scanner, and then disconnect the USB cable and power cable from the scanner. 2. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not...
User Guide
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... working. Ensure that both the USB cable and power supply are properly connected. Restart your computer. 4. Another USB cable might be compatible with the scanner. 2. d. If the Power LED is available to uninstall the following applications: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP ScanJet Plugin ● HP Scan 5. b. If power is not on , the power supply might be defective. - Ensure that the scanner is on the scanner. Windows: On the computer, open Control Panel and use the Programs...
... working. Ensure that both the USB cable and power supply are properly connected. Restart your computer. 4. Another USB cable might be compatible with the scanner. 2. d. If the Power LED is available to uninstall the following applications: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP ScanJet Plugin ● HP Scan 5. b. If power is not on , the power supply might be defective. - Ensure that the scanner is on the scanner. Windows: On the computer, open Control Panel and use the Programs...
User Guide
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... resolving scanning performance issues. The touch panel display issues (N4600 fnw1 and N6600 fnw1 models) The following symptoms indicate a problem with the control panel. For example, you get a single-sided scan when you press the Default/Duplex Toggle button to set a two-sided scan. Contact HP Support at www.hp.com/support. The scanner does not scan immediately Make sure the document feeder hatch is closed, and that the scanner is missing. ● LED issues: LEDs are not working...
... resolving scanning performance issues. The touch panel display issues (N4600 fnw1 and N6600 fnw1 models) The following symptoms indicate a problem with the control panel. For example, you get a single-sided scan when you press the Default/Duplex Toggle button to set a two-sided scan. Contact HP Support at www.hp.com/support. The scanner does not scan immediately Make sure the document feeder hatch is closed, and that the scanner is missing. ● LED issues: LEDs are not working...
User Guide
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...; 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/ sjflowN6600fnw1 www.hp.com/support 60 Chapter 5 Additional troubleshooting 5 Additional troubleshooting Table 5-1 Additional troubleshooting support Support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities, drivers, and electronic information Order additional HP service or maintenance...
...; 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/ sjflowN6600fnw1 www.hp.com/support 60 Chapter 5 Additional troubleshooting 5 Additional troubleshooting Table 5-1 Additional troubleshooting support Support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities, drivers, and electronic information Order additional HP service or maintenance...
User Guide
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... problems 56 LED error 46, 47 long-page support 14, 31, 33 M Macintosh HP Utility 14, 37, 38 macOS software 1, 11 maintenance clean paper path 40 clean rollers 40 manage power settings 46, 49 media jams 46, 51, 52 misfeeds 46, 52 not feeding 46, 52 troubleshoot 46, 52 memory included 1, 7 minimum system requirements 8 misfeeds troubleshoot 46, 52 multi-feed detection 14, 31, 33 multiple-page feeds 46, 52 N networks HP Web Jetadmin 12 supported 1, 7 O on/off button, locating 1, 2 online support...
... problems 56 LED error 46, 47 long-page support 14, 31, 33 M Macintosh HP Utility 14, 37, 38 macOS software 1, 11 maintenance clean paper path 40 clean rollers 40 manage power settings 46, 49 media jams 46, 51, 52 misfeeds 46, 52 not feeding 46, 52 troubleshoot 46, 52 memory included 1, 7 minimum system requirements 8 misfeeds troubleshoot 46, 52 multi-feed detection 14, 31, 33 multiple-page feeds 46, 52 N networks HP Web Jetadmin 12 supported 1, 7 O on/off button, locating 1, 2 online support...
User Guide
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... feeding problems 46, 51 files too large 46, 54, 56, 57 fragile items 14, 38 originals 14, 24 Scan 29 Scan button 1 scan shortcuts 31 scan to cloud 14, 31 Scan to Email configuration 14 Scan to Network Folder initial setup 14, 17 Scan to SharePoint enabling 14 Scan to USB Drive enabling 14, 19 scanner control panel 1 touch panel 5 scanner software Mac 1, 11 Windows 1, 10 Simplex Scan button 4 skewed images 46, 53 Sleep Mode 1, 12 software HP Utility 14, 37, 38 Mac 1, 11 troubleshoot installation...
... feeding problems 46, 51 files too large 46, 54, 56, 57 fragile items 14, 38 originals 14, 24 Scan 29 Scan button 1 scan shortcuts 31 scan to cloud 14, 31 Scan to Email configuration 14 Scan to Network Folder initial setup 14, 17 Scan to SharePoint enabling 14 Scan to USB Drive enabling 14, 19 scanner control panel 1 touch panel 5 scanner software Mac 1, 11 Windows 1, 10 Simplex Scan button 4 skewed images 46, 53 Sleep Mode 1, 12 software HP Utility 14, 37, 38 Mac 1, 11 troubleshoot installation...
Warranty and Legal Guide
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..., make sure the total ampere rating of the AC power cord, and do not adjust controls that regularly switch on and off. ● If you use with the scanner with which it with fuses of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Do...
..., make sure the total ampere rating of the AC power cord, and do not adjust controls that regularly switch on and off. ● If you use with the scanner with which it with fuses of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Do...