User Guide
Page 4
... setup and software installation ...10 Scanner software (Windows) ...10 HP Scan software ...10 HP TWAIN...11 ISIS ...11 WIA...11 Scanner software (macOS) ...11 HP Easy Scan...11 HP Utility ...12 Embedded Web Server...12 HP Web Jetadmin ...12 Sleep Mode and auto-off settings ...12 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 12 Change the default auto-off setting using the HP Utility...12 2 Use the scanner ...14 Set up the scanner (N4600 fnw1 and N6600 fnw1 models)...14 Set up Scan to Email ...14 Set up Scan to Network Folder...17 Set...
... setup and software installation ...10 Scanner software (Windows) ...10 HP Scan software ...10 HP TWAIN...11 ISIS ...11 WIA...11 Scanner software (macOS) ...11 HP Easy Scan...11 HP Utility ...12 Embedded Web Server...12 HP Web Jetadmin ...12 Sleep Mode and auto-off settings ...12 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 12 Change the default auto-off setting using the HP Utility...12 2 Use the scanner ...14 Set up the scanner (N4600 fnw1 and N6600 fnw1 models)...14 Set up Scan to Email ...14 Set up Scan to Network Folder...17 Set...
User Guide
Page 5
... scanned image to selected page size 35 Automatically detect color ...35 Scan using text-enhanced black and white mode ...36 Automatically straighten scanned images ...36 Add or remove a device ...36 Scan by using other scan software...37 Use the scanning software (macOS) ...37 Scan to email...37 HP Easy Scan...37 Scan from other applications ...38 Advanced configuration with HP Utility (macOS) ...38 Open HP Utility...38 HP Utility features ...38 Scanning tips...38 Optimize scanning and task speeds...38 3 Care and maintenance ...40 Test and calibrate the touch screen...
... scanned image to selected page size 35 Automatically detect color ...35 Scan using text-enhanced black and white mode ...36 Automatically straighten scanned images ...36 Add or remove a device ...36 Scan by using other scan software...37 Use the scanning software (macOS) ...37 Scan to email...37 HP Easy Scan...37 Scan from other applications ...38 Advanced configuration with HP Utility (macOS) ...38 Open HP Utility...38 HP Utility features ...38 Scanning tips...38 Optimize scanning and task speeds...38 3 Care and maintenance ...40 Test and calibrate the touch screen...
User Guide
Page 6
... Basic troubleshooting tips ...46 Reset the scanner(N4600 fnw1 and N6600 fnw1 models)...47 Interpret control panel lights and patterns (2600 f1 and 3600 f1 models 47 Scanner installation problems ...47 Check the cables...48 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 48 Power issues ...49 Check that the scanner has power ...49 The scanner will not turn on...49 The scanner has paused or shut down...50 The scanner keeps turning off ...51 Paper jams...51 Clear jams...
... Basic troubleshooting tips ...46 Reset the scanner(N4600 fnw1 and N6600 fnw1 models)...47 Interpret control panel lights and patterns (2600 f1 and 3600 f1 models 47 Scanner installation problems ...47 Check the cables...48 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 48 Power issues ...49 Check that the scanner has power ...49 The scanner will not turn on...49 The scanner has paused or shut down...50 The scanner keeps turning off ...51 Paper jams...51 Clear jams...
User Guide
Page 14
... overview Download the software from the product support home page, and then use it to the product support home page. 2. Go to install the HP scan driver. 1. NOTE: For a current list of inactivity ● ENERGY STAR® qualified ● Two-sided scanning: Two-sided documents scan in a single pass ● HP EveryPage with this scanner. Table 1-9 Technical specifications Feature Input tray capacity Minimum paper size Maximum paper size Minimum paper weight Maximum paper weight Minimum paper guiding space Resolution...
... overview Download the software from the product support home page, and then use it to the product support home page. 2. Go to install the HP scan driver. 1. NOTE: For a current list of inactivity ● ENERGY STAR® qualified ● Two-sided scanning: Two-sided documents scan in a single pass ● HP EveryPage with this scanner. Table 1-9 Technical specifications Feature Input tray capacity Minimum paper size Maximum paper size Minimum paper weight Maximum paper weight Minimum paper guiding space Resolution...
User Guide
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... a software interface between imaging/scanning hardware and WIA-compliant software applications. Not all TWAIN-compliant software works in the same way, so consult the software documentation for details on how to acquire scans. ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ●...
... a software interface between imaging/scanning hardware and WIA-compliant software applications. Not all TWAIN-compliant software works in the same way, so consult the software documentation for details on how to acquire scans. ● Scan to cloud ● Everyday scan HP Scanner Tools Utility Use the HP Scanner Tools Utility to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages scanned) ●...
User Guide
Page 18
... a Mac. No special software is due. To find the IP address, touch the Network icon or in the Applications > HP folder. Go to configure the scanner and assign the Scan button workflow on the product. Change the default sleep and auto-off settings using the HP Utility macOS: To change the default sleep and auto-off setting use the HP Utility Energy pane. 1. Start the HP Scanner Tools Utility. 2. Click the Settings tab. 3. Change the default auto-off setting using the HP Scanner Tools Utility Windows: To change the default auto-off settings, use . HP Utility...
... a Mac. No special software is due. To find the IP address, touch the Network icon or in the Applications > HP folder. Go to configure the scanner and assign the Scan button workflow on the product. Change the default sleep and auto-off settings using the HP Utility macOS: To change the default sleep and auto-off setting use the HP Utility Energy pane. 1. Start the HP Scanner Tools Utility. 2. Click the Settings tab. 3. Change the default auto-off setting using the HP Scanner Tools Utility Windows: To change the default auto-off settings, use . HP Utility...
User Guide
Page 20
... the computer that will run the setup process. Step one: Check the network connection and gather SMTP information To set up the Scan to Email feature, the product must have an active network connection to your email account. For example, use the scanner. From the Home screen on the product control panel, touch the Network icon or according to the same network as it displays on the...
... the computer that will run the setup process. Step one: Check the network connection and gather SMTP information To set up the Scan to Email feature, the product must have an active network connection to your email account. For example, use the scanner. From the Home screen on the product control panel, touch the Network icon or according to the same network as it displays on the...
User Guide
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... Suffix File Name Preview Default file name for files saved to Email settings. 1. Click Save. Set the default file name suffix used for the email messages. Enter a file name, and then click Update Preview. Select the default scan resolution for the scanned document. NOTE: Higher resolution images have fewer dots per inch and show more dots per inch (dpi), so they show less detail, but the file size is smaller. 16 Chapter 2 Use the scanner 5. Configure...
... Suffix File Name Preview Default file name for files saved to Email settings. 1. Click Save. Set the default file name suffix used for the email messages. Enter a file name, and then click Update Preview. Select the default scan resolution for the scanned document. NOTE: Higher resolution images have fewer dots per inch and show more dots per inch (dpi), so they show less detail, but the file size is smaller. 16 Chapter 2 Use the scanner 5. Configure...
User Guide
Page 25
... the Username field, enter the user name needed to access the folder on the network. ● In the Password field, enter the password needed to access the folder on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable and configure it on a USB flash drive. Delete Blank Page Select On or Off to...
... the Username field, enter the user name needed to access the folder on the network. ● In the Password field, enter the password needed to access the folder on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable and configure it on a USB flash drive. Delete Blank Page Select On or Off to...
User Guide
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... describe how to set up the Save to must exist on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable or disable image skew correction. Open a web browser, and in a web browser Set up Scan to indicate whether blank pages should be removed from the scanned output. Delete Blank Page Select On or...
... describe how to set up the Save to must exist on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable or disable image skew correction. Open a web browser, and in a web browser Set up Scan to indicate whether blank pages should be removed from the scanned output. Delete Blank Page Select On or...
User Guide
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... Home screen on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable or disable image skew correction. NOTE: If the administrator has set a password to limit access to indicate whether blank pages should be combined into the document feeder. Table 2-5 File scan settings (continued) Option Description Resolution Select the default scan resolution for the scanned document. Color...
... Home screen on the product control panel, touch the Network icon or according to your network connection method, and then touch Wireless or Wired (LAN) to enable or disable image skew correction. NOTE: If the administrator has set a password to limit access to indicate whether blank pages should be combined into the document feeder. Table 2-5 File scan settings (continued) Option Description Resolution Select the default scan resolution for the scanned document. Color...
User Guide
Page 39
... Everyday Scan shortcut allows users to enable multi-feed detection when scanning from the page size drop-down the process and should only be scanned when using a long or extra-long page setting. Select a scan shortcut. For long or extra-long documents, select Long (8.50 x 34 inches) or Extra Long (8.50 x 122 inches) from non-HP software. Scan long or extra-long documents By default, the scanner automatically detects page size using the HP Scan software. 1.
... Everyday Scan shortcut allows users to enable multi-feed detection when scanning from the page size drop-down the process and should only be scanned when using a long or extra-long page setting. Select a scan shortcut. For long or extra-long documents, select Long (8.50 x 34 inches) or Extra Long (8.50 x 122 inches) from non-HP software. Scan long or extra-long documents By default, the scanner automatically detects page size using the HP Scan software. 1.
User Guide
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... Home screen on both sides of the Error light blinking. Table 4-1 Cause and solution Cause Solution The user pressed the Scan button disconnected. Turn on the scanner. ▲ Press firmly on the control panel, select Reset, and then touch Reset. 3. Turn off the scanner. Scanner installation problems Review the following table describes the solution to close the hatch. Visit the product support home page to locate software, firmware, and driver updates for the scanner: ● 2600 f1 models: www.hp.com/support...
... Home screen on both sides of the Error light blinking. Table 4-1 Cause and solution Cause Solution The user pressed the Scan button disconnected. Turn on the scanner. ▲ Press firmly on the control panel, select Reset, and then touch Reset. 3. Turn off the scanner. Scanner installation problems Review the following table describes the solution to close the hatch. Visit the product support home page to locate software, firmware, and driver updates for the scanner: ● 2600 f1 models: www.hp.com/support...
User Guide
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... HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. On the computer, open Control Panel and use the search tool to a USB port on the front of an incomplete installation. Another USB cable might have occurred because of the computer, move it to find Ethernet troubleshooting topics. For additional USB troubleshooting information, visit the product support home page, select your network...
... HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. On the computer, open Control Panel and use the search tool to a USB port on the front of an incomplete installation. Another USB cable might have occurred because of the computer, move it to find Ethernet troubleshooting topics. For additional USB troubleshooting information, visit the product support home page, select your network...
User Guide
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... scanner. 2. Windows: On the computer, open Control Panel and use the Programs and Features tool to the power outlet or surge protector that power is not on . Reinstall the HP ScanJet software and drivers. 50 Chapter 4 Solve problems Check that both the USB cable and power supply are properly connected. If the Power LED is available to uninstall the following applications: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP ScanJet Plugin ● HP Scan 5. Go to the product support home page...
... scanner. 2. Windows: On the computer, open Control Panel and use the Programs and Features tool to the power outlet or surge protector that power is not on . Reinstall the HP ScanJet software and drivers. 50 Chapter 4 Solve problems Check that both the USB cable and power supply are properly connected. If the Power LED is available to uninstall the following applications: ● HP ScanJet Basic Device Software ● HP ScanJet ISIS Driver ● HP ScanJet Plugin ● HP Scan 5. Go to the product support home page...
User Guide
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... problems, contact HP support at www.hp.com/support. The scanner does not scan immediately Make sure the document feeder hatch is closed, and that the scanner is missing. ● LED issues: LEDs are not working as expected The following symptoms indicate a problem with the control panel. The scanner buttons are not working , or are unresponsive, or the wrong action occurs when you press the Default/Duplex Toggle button to set a two-sided scan. Contact HP Support...
... problems, contact HP support at www.hp.com/support. The scanner does not scan immediately Make sure the document feeder hatch is closed, and that the scanner is missing. ● LED issues: LEDs are not working as expected The following symptoms indicate a problem with the control panel. The scanner buttons are not working , or are unresponsive, or the wrong action occurs when you press the Default/Duplex Toggle button to set a two-sided scan. Contact HP Support...
User Guide
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Product support home page: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/ sjflowN6600fnw1 www.hp.com/support 60 Chapter 5 Additional troubleshooting Get 24-hour Internet support, and download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Where to get Country/region phone numbers are on the flyer that...
Product support home page: ● 2600 f1 models: www.hp.com/support/sjpro2600f1 ● 3600 f1 models: www.hp.com/support/sjpro3600f1 ● N4600 fnw1 models: www.hp.com/support/sjproN4600fnw1 ● N6600 fnw1 models: www.hp.com/support/ sjflowN6600fnw1 www.hp.com/support 60 Chapter 5 Additional troubleshooting Get 24-hour Internet support, and download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Where to get Country/region phone numbers are on the flyer that...
User Guide
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... problems 56 LED error 46, 47 long-page support 14, 31, 33 M Macintosh HP Utility 14, 37, 38 macOS software 1, 11 maintenance clean paper path 40 clean rollers 40 manage power settings 46, 49 media jams 46, 51, 52 misfeeds 46, 52 not feeding 46, 52 troubleshoot 46, 52 memory included 1, 7 minimum system requirements 8 misfeeds troubleshoot 46, 52 multi-feed detection 14, 31, 33 multiple-page feeds 46, 52 N networks HP Web Jetadmin 12 supported 1, 7 O on/off button, locating 1, 2 online support...
... problems 56 LED error 46, 47 long-page support 14, 31, 33 M Macintosh HP Utility 14, 37, 38 macOS software 1, 11 maintenance clean paper path 40 clean rollers 40 manage power settings 46, 49 media jams 46, 51, 52 misfeeds 46, 52 not feeding 46, 52 troubleshoot 46, 52 memory included 1, 7 minimum system requirements 8 misfeeds troubleshoot 46, 52 multi-feed detection 14, 31, 33 multiple-page feeds 46, 52 N networks HP Web Jetadmin 12 supported 1, 7 O on/off button, locating 1, 2 online support...
User Guide
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... feeding problems 46, 51 files too large 46, 54, 56, 57 fragile items 14, 38 originals 14, 24 Scan 29 Scan button 1 scan shortcuts 31 scan to cloud 14, 31 Scan to Email configuration 14 Scan to Network Folder initial setup 14, 17 Scan to SharePoint enabling 14 Scan to USB Drive enabling 14, 19 scanner control panel 1 touch panel 5 scanner software Mac 1, 11 Windows 1, 10 Simplex Scan button 4 skewed images 46, 53 Sleep Mode 1, 12 software HP Utility 14, 37, 38 Mac 1, 11 troubleshoot installation...
... feeding problems 46, 51 files too large 46, 54, 56, 57 fragile items 14, 38 originals 14, 24 Scan 29 Scan button 1 scan shortcuts 31 scan to cloud 14, 31 Scan to Email configuration 14 Scan to Network Folder initial setup 14, 17 Scan to SharePoint enabling 14 Scan to USB Drive enabling 14, 19 scanner control panel 1 touch panel 5 scanner software Mac 1, 11 Windows 1, 10 Simplex Scan button 4 skewed images 46, 53 Sleep Mode 1, 12 software HP Utility 14, 37, 38 Mac 1, 11 troubleshoot installation...
Warranty and Legal Guide
Page 28
... electronic devices unless specified. ● Use only the type of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Do not place objects on top of the AC power cord, and do not adjust controls that regularly switch on and off. ● If you replace...
... electronic devices unless specified. ● Use only the type of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning. Do not place objects on top of the AC power cord, and do not adjust controls that regularly switch on and off. ● If you replace...