End User License Agreement
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... provided in this EULA. 5. You may make a one-time transfer of this EULA. 8. You shall not remove any other applicable laws and international treaty provisions. This EULA is automatically terminated. Any software recovery solution provided with /for your upgrade eligibility. 3. After upgrading, you may collect and use technical information you provide in relation to support services related to the TRANSFER. a. TERM. CONSENT...
... provided in this EULA. 5. You may make a one-time transfer of this EULA. 8. You shall not remove any other applicable laws and international treaty provisions. This EULA is automatically terminated. Any software recovery solution provided with /for your upgrade eligibility. 3. After upgrading, you may collect and use technical information you provide in relation to support services related to the TRANSFER. a. TERM. CONSENT...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... 9 New Zealand Modem Statements 9 Voice Support ...10 TV Antenna Connectors Protection ...11 External Television Antenna Grounding 11 Lightning Protection ...11 ENWW v Table of contents 1 Safety Notices Important Safety Information ...1 Installation Conditions ...2 Battery Replacement Notice ...2 Headset and Earphone Volume Level Notice 3 German Ergonomics Notice ...3 Laser Safety ...3 CDRH Regulations ...3 Compliance with International Regulations 4 Laser Product Label ...4 Laser Information ...4 Power Supply and Power Cord Set...
... 9 New Zealand Modem Statements 9 Voice Support ...10 TV Antenna Connectors Protection ...11 External Television Antenna Grounding 11 Lightning Protection ...11 ENWW v Table of contents 1 Safety Notices Important Safety Information ...1 Installation Conditions ...2 Battery Replacement Notice ...2 Headset and Earphone Volume Level Notice 3 German Ergonomics Notice ...3 Laser Safety ...3 CDRH Regulations ...3 Compliance with International Regulations 4 Laser Product Label ...4 Laser Information ...4 Power Supply and Power Cord Set...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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...Safety Information 1 This guide is located on the Web at www.hp.com/ergo and on the Documentation CD that is easily accessible at all times. • Disconnect power from the thin client by unplugging the power cord from the ...cover removed. Hazardous voltage levels are inside the power supply and modem of an electric shock from any telecommunications systems (such as telephone lines), networks, or modems before installing or removing your computer's main AC disconnecting device and must be sure to use in a 115 or 230 Vv power system, the voltage select switch has been pre-set...
...Safety Information 1 This guide is located on the Web at www.hp.com/ergo and on the Documentation CD that is easily accessible at all times. • Disconnect power from the thin client by unplugging the power cord from the ...cover removed. Hazardous voltage levels are inside the power supply and modem of an electric shock from any telecommunications systems (such as telephone lines), networks, or modems before installing or removing your computer's main AC disconnecting device and must be sure to use in a 115 or 230 Vv power system, the voltage select switch has been pre-set...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... or cable system. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...
... or cable system. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... STAR program and its environmental benefits: http://www.energystar.gov. When used through the Microsoft Windows Power Management feature. The following specified periods of the external monitor. One way products achieve this feature also supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes 15...
... STAR program and its environmental benefits: http://www.energystar.gov. When used through the Microsoft Windows Power Management feature. The following specified periods of the external monitor. One way products achieve this feature also supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes 15...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... Setup-Boot ...31 Computer Setup-Exit ...32 BIOS updates ...32 5 Software Troubleshooting ...33 Updating Drivers ...33 Microsoft System Restore ...33 Software Program and Hardware Driver Reinstallation 34 Creating data backup discs ...35 Clearing CMOS and password settings 35 Troubleshooting ...38 Computer does not start ...38 Power ...38 Display ...39 Keyboard and mouse (with cable 39 Wireless keyboard and mouse 41 Audio and speakers ...42 Internet access ...43 CD and DVD players ...43 Video ...45 Hardware installation ...45 Performance ...46 Memory card reader ...47 6 System Recovery...
... Setup-Boot ...31 Computer Setup-Exit ...32 BIOS updates ...32 5 Software Troubleshooting ...33 Updating Drivers ...33 Microsoft System Restore ...33 Software Program and Hardware Driver Reinstallation 34 Creating data backup discs ...35 Clearing CMOS and password settings 35 Troubleshooting ...38 Computer does not start ...38 Power ...38 Display ...39 Keyboard and mouse (with cable 39 Wireless keyboard and mouse 41 Audio and speakers ...42 Internet access ...43 CD and DVD players ...43 Video ...45 Hardware installation ...45 Performance ...46 Memory card reader ...47 6 System Recovery...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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...Memory card reader LED Indicates card reader activity. Headphone jack Produces sound when connected to the Internet through a wired network. Audio line out Connect external 2.0 and 2.1 powered speakers. USB 2.0 ports (4) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. USB 2.0 ports (2) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. Additional media cards can be supported by using an adapter sleeve (purchased separately): Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro...
...Memory card reader LED Indicates card reader activity. Headphone jack Produces sound when connected to the Internet through a wired network. Audio line out Connect external 2.0 and 2.1 powered speakers. USB 2.0 ports (4) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. USB 2.0 ports (2) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. Additional media cards can be supported by using an adapter sleeve (purchased separately): Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... this button to open the optical disc drive to dim the screen display. the light is off when computer is a disc in the drive. Press this button for a powerful media experience when listening to music, or when watching your home videos and DVDs. Insert a small pin to turn on ; The LED indicates whether there is in sleep or hibernate mode. Record sound for webcam videos and for video chats (Internet access required). Indicates hard disk drive activity. Indicator light...
... this button to open the optical disc drive to dim the screen display. the light is off when computer is a disc in the drive. Press this button for a powerful media experience when listening to music, or when watching your home videos and DVDs. Insert a small pin to turn on ; The LED indicates whether there is in sleep or hibernate mode. Record sound for webcam videos and for video chats (Internet access required). Indicates hard disk drive activity. Indicator light...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... the back of the computer. 5. HP recommends that you set down on a soft flat surface. After the system has completely shut down the computer. 3. 3 Removal and Replacement Procedures The following steps in order, when opening the HP Pro All-in -One. 4. Shut down , disconnect the power adapter from scratches or other damage. WARNING! Preparing to disassemble the computer To avoid injury...
... the back of the computer. 5. HP recommends that you set down on a soft flat surface. After the system has completely shut down the computer. 3. 3 Removal and Replacement Procedures The following steps in order, when opening the HP Pro All-in -One. 4. Shut down , disconnect the power adapter from scratches or other damage. WARNING! Preparing to disassemble the computer To avoid injury...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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...or USB media. ● Run hard drive self-tests. ● Establish a supervisor password that controls access to access the utility. 3. Use Computer Setup (F10) Utility to bypass the title screen, if necessary. To access the Computer Setup Utilities menu, complete the following : ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● View processor and memory settings ● Modify the boot...
...or USB media. ● Run hard drive self-tests. ● Establish a supervisor password that controls access to access the utility. 3. Use Computer Setup (F10) Utility to bypass the title screen, if necessary. To access the Computer Setup Utilities menu, complete the following : ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● View processor and memory settings ● Modify the boot...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... to change the user password. Table 4-5 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display. Onboard Audio Allows you to set the on-board audio to: ● Enabled ● Disabled Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Screen (Boot Device Priority) 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device Allows you to select system restart behavior after a non-MS-DOS operating system has started. Computer Setup (F10) Utilities 31...
... to change the user password. Table 4-5 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display. Onboard Audio Allows you to set the on-board audio to: ● Enabled ● Disabled Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Screen (Boot Device Priority) 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device Allows you to select system restart behavior after a non-MS-DOS operating system has started. Computer Setup (F10) Utilities 31...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... procedure to update a driver, or to revert to update or rollback, (for example, HP DVD Writer 640b). 5. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you think may be due to software on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to a configuration that time and date. To revert to repair it records the computer settings at that was in use System Restore to...
... procedure to update a driver, or to revert to update or rollback, (for example, HP DVD Writer 640b). 5. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you think may be due to software on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to a configuration that time and date. To revert to repair it records the computer settings at that was in use System Restore to...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... power settings. Troubleshooting Computer does not start Table 5-1 Computer does not start Symptom Possible solution Computer will not turn on the keyboard. For instructions, refer to the red Shut Down button, and then click Restart. Click Start Task Manager. 3. Computer shuts down . Ensure computer air vents are not blocked and internal fan is not responding. Incompatible memory (RAM) may not have been installed. Note that the cables connecting...
... power settings. Troubleshooting Computer does not start Table 5-1 Computer does not start Symptom Possible solution Computer will not turn on the keyboard. For instructions, refer to the red Shut Down button, and then click Restart. Click Start Task Manager. 3. Computer shuts down . Ensure computer air vents are not blocked and internal fan is not responding. Incompatible memory (RAM) may not have been installed. Note that the cables connecting...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... the mouse cable to an open programs. 4. Reconnect the power plug to make the screen display visible again. Press the Esc key on your changes in Windows 7: 1. Keyboard and mouse (with cable) Table 5-4 Keyboard and mouse (with cable) does not work or is not lit. Use the arrow keys to select the Arrow button next to Shut Down, select Shut Down, and then press the Enter key on the keyboard or move the mouse to...
... the mouse cable to an open programs. 4. Reconnect the power plug to make the screen display visible again. Press the Esc key on your changes in Windows 7: 1. Keyboard and mouse (with cable) Table 5-4 Keyboard and mouse (with cable) does not work or is not lit. Use the arrow keys to select the Arrow button next to Shut Down, select Shut Down, and then press the Enter key on the keyboard or move the mouse to...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... are using the proper cables for your Internet connection type. Possible solution Contact your computer, and press the Eject button nearest the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers". If you want to open . 3. Click the Start button, and then click Computer. 2. Click the Start button, and then click Control Panel. 2. Run the wireless setup wizard: 1. Click Network and Internet, and then click Network and Sharing Center. 3. Right...
... are using the proper cables for your Internet connection type. Possible solution Contact your computer, and press the Eject button nearest the drive to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers". If you want to open . 3. Click the Start button, and then click Computer. 2. Click the Start button, and then click Control Panel. 2. Run the wireless setup wizard: 1. Click Network and Internet, and then click Network and Sharing Center. 3. Right...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... configuration that the pins in the cable or connector are prompted, restart the computer. Note that you are not bent. Disable the automatic settings in an unsupported format. Open the file in a supported format. Select Search automatically for an update. Open the video file in a video editor, and then resave the file in Windows Media Player. Error message: Files Needed To 1. Turn off the computer, turn on the external device...
... configuration that the pins in the cable or connector are prompted, restart the computer. Note that you are not bent. Disable the automatic settings in an unsupported format. Open the file in a supported format. Select Search automatically for an update. Open the video file in a video editor, and then resave the file in Windows Media Player. Error message: Files Needed To 1. Turn off the computer, turn on the external device...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... to open the Device Manager window. 3. Click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Performance Table 5-11 Performance Symptom Possible solution Computer displays a processor speed that is not working properly. Choose a user with the device. This happens when the processor is available, click the Troubleshoot button, and follow the on-screen instructions in a lower power state, because the applications running in the device troubleshooter wizard...
... to open the Device Manager window. 3. Click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Performance Table 5-11 Performance Symptom Possible solution Computer displays a processor speed that is not working properly. Choose a user with the device. This happens when the processor is available, click the Troubleshoot button, and follow the on-screen instructions in a lower power state, because the applications running in the device troubleshooter wizard...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... the specific number of discs in the recovery disc set . Through the hard disk drive, by pressing the F11 key on the disc is responding, use these steps to perform a system recovery. Disconnect all open programs. 2. Your computer restarts. Through the hard disk drive, from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4. Tap the Start button, All Programs, Recovery Manager, and then tap Recovery Manager. Store the Recovery discs...
... the specific number of discs in the recovery disc set . Through the hard disk drive, by pressing the F11 key on the disc is responding, use these steps to perform a system recovery. Disconnect all open programs. 2. Your computer restarts. Through the hard disk drive, from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4. Tap the Start button, All Programs, Recovery Manager, and then tap Recovery Manager. Store the Recovery discs...
Maintenance and Service Guide: HP Pro All-in-One ms218/219
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... button 2 optical disc emergency eject 2 optical drive, spare part number 3 P power adapter, spare part number 4 power connector 1 power status LED 2 Power/Standby button 2 processor removal and replacement procedures 25 spare part number 3 R rear components 1 recovery at system startup 50 from the Windows 7 Start menu 49 starting from recovery discs 50 recovery discs choosing 48 creating 48 recovery options 49 removal and replacement processor 25 removal and replacement procedures 5 back cover 18 fan 22 hard drive 13 memory 8 optical disc 16 preparing to disassemble the computer 5 speakers...
... button 2 optical disc emergency eject 2 optical drive, spare part number 3 P power adapter, spare part number 4 power connector 1 power status LED 2 Power/Standby button 2 processor removal and replacement procedures 25 spare part number 3 R rear components 1 recovery at system startup 50 from the Windows 7 Start menu 49 starting from recovery discs 50 recovery discs choosing 48 creating 48 recovery options 49 removal and replacement processor 25 removal and replacement procedures 5 back cover 18 fan 22 hard drive 13 memory 8 optical disc 16 preparing to disassemble the computer 5 speakers...
Support Telephone Numbers
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... Support Web site www.hp.com/support St. Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...
... Support Web site www.hp.com/support St. Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...