HP Pro SFF 290 G9 Desktop PC Support and Manuals
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User Guide - Page 11
...Then select Manuals.
● Order parts and find additional troubleshooting help
For HP support, go to videos about using the features of your computer
Instructions Setup Instructions or Quick Setup poster
- Restoring monitor brightness to factory default (select products only)
You can use the HP Display Control application to recover the original monitor brightness setting that provide...
User Guide - Page 17
... and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. -
Mobile network operators install base stations...device communicates directly with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to that world. This chapter helps you ...
User Guide - Page 32
..., and then select the HP Support
Assistant app. ‒ or - Updating programs only
Use this procedure to update programs only. 1. On the Downloads and updates page, select Get updates, and then follow the on -screen instructions. Select the Search icon in the taskbar, type support in the taskbar. 2. Under My notebook, select Updates. Updating drivers only
Use this procedure to...
User Guide - Page 43
... cable to a local area network (LAN).
Select Troubleshoot problems.
No network connection
1. Select the Search icon in the taskbar, type repair in the search box, and then select Fix problems with your computer to open the wizard, and then follow the on again.
● Update the drivers. See "Updating device drivers" in this table.
● Erase and reformat...
User Guide - Page 44
... your problem.
1.
NOTE: To enable a program to prevent from loading.
1. Select Advanced system settings.
or - To revert to a previous restore point. Updating device drivers
5. Microsoft System Restore
If you want to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions. You can also set restore points manually. From...
User Guide - Page 63
...parts replaced, you attempted to http://www.hp.com/support. After the security seal has been broken, your new computer. These services are described in this chapter. For instructions on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade any problems setting up your computer is still available.
Customer support for repairs 55
HP...
User Guide - Page 65
... the computer 27 troubleshooting
computer does not start 31 display (monitor) 32 internet access 34 keyboard and mouse
(wireless) 33 keyboard and mouse (with
cable) 33 power 32 software 35 speakers and sound 34 turning off the computer 8
U
unresponsive system 8 updating drivers 24 updating programs 24 updating programs and drivers 24 USB port with HP Sleep and...
Maintenance and Service Guide - Page 60
... memory modules and to verify the proper installation.
Cause
Incorrect memory modules were used in the upgrade, or memory modules were installed in Computer Setup. DIMM1 must always be installed before attempting to clear the automatic settings for network problems are codes for appropriate USB ports under Advanced > Port Options.
Replace DIMMs one at a time to resolve the...
Maintenance and Service Guide - Page 67
... 6 Computer Setup (F10) Utility NOTE: Selecting UEFI Drivers restarts the computer into the third-party option ROM management application.
You can access Computer Setup only by ...Setup (F10) Utility and the
settings described in this computer. ● Enable the power-on password prompt during system restarts (warm boots) as well as Secure Boot, power management, virtualization support...
Maintenance and Service Guide - Page 85
....
Replace the system board.
78 Chapter 7 POST error messages 7 POST error messages
This section lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you might be a problem with them.
POST Message Disabled...
Maintenance and Service Guide - Page 86
... to be used). Upgrade BIOS to update this information. Unplug the power cord, reseat the memory modules, and reboot the computer.
3. POST numeric codes and text messages 79 See Removal and replacement procedures on page
the system board is not supported by the BIOS.
009-PMM Allocation Error during MEBx Download
Memory error during POST execution of...
Maintenance and Service Guide - Page 88
If additional memory was recently
ECC memory error correction. Proper MEBx Execution
Be sure that a memory module is
have failed to respond. Either the installed hardware has changed, storage or firmware mode might have been changed, or a storage device might help identify any problem with specific devices.
301-Hard Disk 1: SMART Hard Drive Detects Imminent Failure...
Maintenance and Service Guide - Page 89
... USB Type-C card is required between I2C on card and Install cable between I2C on the system board. Clear CMOS.
3.
cards.
2. Table 7-1 POST numeric codes and text messages (continued)
Control panel message
Description
Recommended action
3F1-Hard Disk 1 Error
Hard disk 1 error.
1. Check and/or replace cables.
2. Remove any serial port expansion
assigned to download...
Maintenance and Service Guide - Page 108
...System BIOS code is programmed at the factory.
An Intel utility must be used for updating the firmware. Tools for writing memory and is updated. the flash requires an
upgrade.
go
to http://www.hp.com/ support.
Does this memory?
Select Find your product for manuals and specific product information, and then follow the on the HP website;
Bluetooth...
Maintenance and Service Guide - Page 116
... memory 98 numeric error codes 78
O
operating guidelines 8, 11 optical drive 2
installation 23 removal 23 overheating, prevention 8, 11
P
password Power-On 87 security 87 Setup 87
POST error messages 78 power button 2 power connector 3 power cord set requirements
country specific 105 power problems 46 power supply
illustrated 5 operating voltage range 107 removal and replacement 35 Power-On...
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