HP Pro Tower 480 G9 PCI Desktop PC Support and Manuals
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Popular HP Pro Tower 480 G9 PCI Desktop PC Manual Pages
User Guide - Page 6
.../go to find additional HP resources. Select Search all QuickSpecs, type your model name in the computer Maintenance and Service Guide on the rear panel of the chassis. 1 Locating HP resources
Read this table. You can access the following types of support: ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations To access...
User Guide - Page 8
..., and then select Manuals. Follow the instructions to find your product, and then select Manuals. POST error codes
See the computer Maintenance and Service Guide at http://www.hp.com/support. Table 1-5 Where to find product updates
Topic
Location
Driver and BIOS updates
Go to http://www.hp.com/support and select Software and Drivers to verify that provide product updates, use this table...
Maintenance and Service Guide - Page 9
... 10 Gbps port with HP
Sleep and Charge
NOTE: The combo jack supports headphones, line output devices..., microphones, line input devices, CTIA-style headsets, or OMTPstyle headsets. NOTE: The light on the power button is normally white when the power is on page 90 to indicate a problem. If the light blinks red, the computer displays a diagnostic code...
Maintenance and Service Guide - Page 67
Reboot the computer and follow the instructions for the board, and choose a basic configuration that Device available is bad.
If you must unplug the computer power cord before attempting to determine if you did not accept them. Cause Memory is installed incorrectly or is selected for specific problems.
3. Replace DIMMs one at a time to resolve the...
Maintenance and Service Guide - Page 69
.... Solution
Be sure that the cable is attached to troubleshoot the computer. Contact an authorized service provider. The cable is securely attached to troubleshoot the computer. Solution
Be sure that the network drivers are not loaded, or driver parameters do not match current configuration.
There is a problem with the network
Use this information to the network...
Maintenance and Service Guide - Page 70
Solving memory problems
If you must be installed correctly.
NOTE: The memory count will be mixed.
Out of memory error
Use this information to troubleshoot the computer.
Solution Contact an authorized service provider. To avoid damage to reseat, install, or remove a memory module. On some common causes and solutions are used. Cause
You have been installed correctly and...
Maintenance and Service Guide - Page 74
...Setup (F10) Utility 67 6 Computer Setup (F10) Utility
This information provides details of the Computer Setup Utility. ● Change settings from the defaults or restore the settings to default values. ● View the system configuration, including settings for valid passwords...password prompt during system restarts (warm boots) as well as Secure Boot, power management, virtualization support,...
Maintenance and Service Guide - Page 75
...: Support for each installed module)
● System BIOS version ● ME Firmware version (Intel only)
● Video BIOS version ● Reference code revision
68 Chapter 6 Computer Setup (F10...menu by selecting Restore Security Settings to select the appropriate heading. Table 6-1 Computer Setup Main
Option
Description
System Information
Lists all models. Lists smaller subset if ...
Maintenance and Service Guide - Page 84
....
Recover after Boot Failure is installed. Default is notified of bootable devices is found, system firmware launches HP Sure Recover. Recovery Agent
Displays recovery agent information. Recovery Image
Displays recovery image information.
Limit PCIe Speed (workstation models only)
Lets you restrict the maximum speed of the recovery driver stored in the embedded secure...
Maintenance and Service Guide - Page 91
...problem, and steps you might encounter during POST. To manually switch to be replaced.
Table 7-1 POST numeric codes and text messages
Control panel message
Description
002-Option ROM Checksum Error... using Computer Setup. NOTE: For more information about Computer Setup, see if the problem remains.
4.
The section also includes some text messages that have numeric codes associated with ...
Maintenance and Service Guide - Page 92
... for instructions on installing a new battery.
1. If the error persists, replace the system board.
00A-Product Information Not Valid 00B-MEBx Module did not checksum correctly
00C-PMM Deallocation Error during MEBx Cleanup
00D-Setup Error during MEBx Execution
The product information programmed into Use Computer Setup to proper version.
2.
Reboot the computer.
2.
Upgrade...
Maintenance and Service Guide - Page 93
... the f1 key to see if the
problem remains.
2.
Reboot the computer.
2.
with a supported module.
2E4-DIMM Configuration Warning
Populated DIMM Configuration is properly seated.
86 Chapter 7 POST error messages added, remove it is not optimized. If the error persists, replace the system board.
00E-Inventory Error during communication with the ME.
1. Be sure that it...
Maintenance and Service Guide - Page 94
... any problem with specific devices.
301-Hard Disk 1: SMART Hard Drive Detects Imminent Failure
Hard drive will
giving correct error message.
Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Clear CMOS.
3. Clear CMOS. POST numeric codes and...
Maintenance and Service Guide - Page 113
...
nonfunctional.
Code is data entered into purpose of
can this utility. information, go to
http://www.hp.com/
support. Select
utility. What is the How is updated hardware protection to
Firmware
Settings,
via Intel secure firmware block all direct read-
(present only in an
computer
factory.
not made
and firmware.
is updated.
Table 11-1 Troubleshooting steps...
Maintenance and Service Guide - Page 121
... memory 103 numeric error codes 84
O
operating guidelines 10, 13 optical drive 2
installation 22 removal 22 optical drive eject button 2 option board removal and replacement 39 optional port 3 overheating, prevention 10, 13
P
password Power-On 92 security 92 Setup 92
POST error messages 84 power button 2 power connector 3 power cord set requirements
country specific 110 power problems 53 power...
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