HP Pro Tower 480 G9 Desktop PC Support and Manuals
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Popular HP Pro Tower 480 G9 Desktop PC Manual Pages
User Guide - Page 6
... Maintenance and Service Guide on the inside of the system board is located on the web at http://www.hp.com/support. Select Search all QuickSpecs, type your model name in the search box, and then select HP Documentation.
Support
To locate resources that provide product details, how-to find product information
Topic
Location
Technical specifications
To find...
User Guide - Page 8
... and Service Guide at http://www.hp.com/support.
Product updates 3 Follow the instructions to find your product, and then select Manuals. Follow the instructions to find your product, and then select Manuals.
POST error codes
See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find product updates
Topic
Location
Driver and...
Maintenance and Service Guide - Page 9
...device such as a smartphone.
8
USB Type-C SuperSpeed 10 Gbps port with HP
Sleep and Charge
NOTE: The combo jack supports headphones, line output devices, microphones, line input devices, CTIA-style headsets,... page 90 to indicate a problem. If the light blinks red, the computer displays a diagnostic code to interpret the code.
See Interpreting POST diagnostic front panel lights and audible...
Maintenance and Service Guide - Page 67
... this information to troubleshoot the computer.
NOTE: DIMM1 or XMM1 must always be installed. Solution
IMPORTANT: To avoid damage to the DIMMs or the system board, you still cannot resolve the issue, contact Customer Support. Replace DIMMs one at a time to reseat, install, or remove a DIMM module.
1. Reboot the computer and follow the instructions for the...
Maintenance and Service Guide - Page 69
..., that the Remote System Installation Server contains the network interface card (NIC) drivers for a new expansion board were installed.
Be sure that the cable is present, and that a DHCP Server is attached to troubleshoot the computer.
Solution
Be sure that the network drivers are loaded and that the cable is a problem with the network
Use this...
Maintenance and Service Guide - Page 70
... that support ECC memory, HP does not support mixing ECC and non-ECC memory. System setup utility reports unprogrammed EEPROM
Use this information to run out of memory error
Use this information to the DIMMs when the computer is turned off (depending on the system board. Solving memory problems
If you must be supplied to troubleshoot the...
Maintenance and Service Guide - Page 74
.... ● View the system configuration, including settings for valid passwords, including length and required types of characters. ● Secure integrated I/O functionality, including the serial, USB, or audio, or embedded NIC, so that they
cannot be used in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers.
NOTE: If you must restart the...
Maintenance and Service Guide - Page 75
... provides information about the Computer Setup Main menu. NOTE: Support for each installed module)
● System BIOS version ● ME Firmware version (Intel only)
● Video BIOS version ● Reference code revision
68 Chapter 6 Computer Setup (F10) Utility Table 6-1 Computer Setup Main
Option
Description
System Information
Lists all models. You reset those previously saved...
Maintenance and Service Guide - Page 84
... are possible:
-
Limit PCIe Speed (workstation models only)
Lets you restrict the maximum speed of bootable devices is installed. Auto
- Recovery Image
Displays recovery image information. This information is displayed only if an embedded secure storage device is disabled. HP Sure Recover
HP Sure Recover
If enabled and HP Sure Recover is selected. If disabled...
Maintenance and Service Guide - Page 91
... POST.
Flash the ROM if needed.
3. Replace the system board.
1. 7 POST error messages
This section lists the error codes, error messages, and the various indicator light and audible sequences that have numeric codes associated with the expansion card.
6. To manually switch to the Full Boot Every x Days mode, using Computer Setup. The POST mode selection determines the speed...
Maintenance and Service Guide - Page 92
... of the Management Engine (ME) BIOS Extensions option ROM.
1. If the error persists, replace the system board. Recommended action
section for instructions on installing a new battery.
1. Upgrade BIOS to update this
the system board is not supported by the BIOS.
009-PMM Allocation Error during MEBx Download
Memory error during POST execution of the Management Engine (ME) BIOS Extensions...
Maintenance and Service Guide - Page 93
... codes and text messages (continued)
Control panel message
Description
Recommended action
3. Verify proper memory module type.
3. Try another memory socket. Reboot the computer.
2.
If the error persists, update to the latest BIOS version.
3.
If the error persists, replace the system board.
00E-Inventory Error during MEBx Execution
BIOS information passed to see if the
problem...
Maintenance and Service Guide - Page 94
... and system board.
Replace the hard disk drive.
3F2-Hard Disk 2 Error
Hard disk 2 error.
1. Remove any problem with specific devices.
301-Hard Disk 1: SMART Hard Drive Detects Imminent Failure
Hard drive will
giving correct error message. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Apply hard drive firmware patch if applicable...
Maintenance and Service Guide - Page 113
... update utility.
is updated hardware protection to
Firmware
Settings,
via Intel secure firmware block all direct read-
(present only in an
computer
factory.
An Intel utility
models.
information, go to
http://www.hp.com/
support. using
Identify your product, and then
follow
an administrator to have been registered by
and then follow the on-screen
instructions...
Maintenance and Service Guide - Page 121
... memory 103 numeric error codes 84
O
operating guidelines 10, 13 optical drive 2
installation 22 removal 22 optical drive eject button 2 option board removal and replacement 39 optional port 3 overheating, prevention 10, 13
P
password Power-On 92 security 92 Setup 92
POST error messages 84 power button 2 power connector 3 power cord set requirements
country specific 110 power problems 53 power...
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