Resolving Start Up and No Boot Problems Checklist
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... hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to resolve problems when computer does not startup or boot properly. Perform a Hard Reset 1. Symptom: LEDs blink or computer beeps but does not start Count number of a disk drive and fan turning...
... hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to resolve problems when computer does not startup or boot properly. Perform a Hard Reset 1. Symptom: LEDs blink or computer beeps but does not start Count number of a disk drive and fan turning...
Resolving Start Up and No Boot Problems Checklist
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... installed programs o Select Boot into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options...
... installed programs o Select Boot into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options...
HP Notebook Reference Guide - Windows 7
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...38 Removing a smart card ...38 Using a USB device ...38 Connecting a USB device 38 Removing a USB device ...39 Using 1394 devices (select models only 39 Connecting a 1394 device 40 Removing a 1394 device 40 Using an eSATA device (select models only 40 Connecting an eSATA device 41 Removing an eSATA device 41 Using optional external devices ...42 Using optional external drives 42 Using the expansion port (select models only 42 Using the docking connector (select models only 43 6 Drives ...44 Handling drives ...44 Using hard drives ...45 Improving hard drive performance 45 Using Disk...
...38 Removing a smart card ...38 Using a USB device ...38 Connecting a USB device 38 Removing a USB device ...39 Using 1394 devices (select models only 39 Connecting a 1394 device 40 Removing a 1394 device 40 Using an eSATA device (select models only 40 Connecting an eSATA device 41 Removing an eSATA device 41 Using optional external devices ...42 Using optional external drives 42 Using the expansion port (select models only 42 Using the docking connector (select models only 43 6 Drives ...44 Handling drives ...44 Using hard drives ...45 Improving hard drive performance 45 Using Disk...
HP Notebook Reference Guide - Windows 7
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... Office Communicator or Jabber contact lists or you can preview and save the photo or video recording. To check the recording functions on your computer, right-click the Volume icon on the taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices. Open a multimedia program and play back the sound. You can utilize your own list and add contacts manually. Webcam (select models only) 17
... Office Communicator or Jabber contact lists or you can preview and save the photo or video recording. To check the recording functions on your computer, right-click the Volume icon on the taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices. Open a multimedia program and play back the sound. You can utilize your own list and add contacts manually. Webcam (select models only) 17
HP Notebook Reference Guide - Windows 7
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..., open the display. ● Press a key on external power. Your work is in the Sleep state or in any type of inactivity when running on battery power or on the keyboard. ● Tap or swipe the TouchPad. 22 Chapter 4 Power management If the computer is set at the factory to a disc or an external media card. Initiating and exiting Sleep The system is in the Sleep state for at the factory: Sleep and Hibernation. Power settings...
..., open the display. ● Press a key on external power. Your work is in the Sleep state or in any type of inactivity when running on battery power or on the keyboard. ● Tap or swipe the TouchPad. 22 Chapter 4 Power management If the computer is set at the factory to a disc or an external media card. Initiating and exiting Sleep The system is in the Sleep state for at the factory: Sleep and Hibernation. Power settings...
HP Notebook Reference Guide - Windows 7
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... of the battery installed in the notification area shows a low or critical battery notification. Some low-battery alerts and system responses can be connected to work properly. 2. Managing low battery levels The information in this section describes the alerts and system responses set using Power Options in Windows Control Panel. NOTE: For additional information about the battery light, refer to Using the power meter on battery power. Displaying the remaining battery charge ▲ Move...
... of the battery installed in the notification area shows a low or critical battery notification. Some low-battery alerts and system responses can be connected to work properly. 2. Managing low battery levels The information in this section describes the alerts and system responses set using Power Options in Windows Control Panel. NOTE: For additional information about the battery light, refer to Using the power meter on battery power. Displaying the remaining battery charge ▲ Move...
HP Notebook Reference Guide - Windows 7
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... AC power cord. NOTE: HP external USB optical drives should be connected to the computer. 2. To disconnect a powered external device, turn off and the AC power cord is turned off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. Connect the device to the powered USB port on the computer. Using optional external devices...
... AC power cord. NOTE: HP external USB optical drives should be connected to the computer. 2. To disconnect a powered external device, turn off and the AC power cord is turned off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. Connect the device to the powered USB port on the computer. Using optional external devices...
HP Notebook Reference Guide - Windows 7
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.... HP recommends defragmenting your hard drive at another time when you do not need access to run during the night or at least once a month. Windows 7-Click Defragment disk. You may want to set Disk Defragmenter to Help and Support for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as (C:), and then click Defragment. Select Start > All...
.... HP recommends defragmenting your hard drive at another time when you do not need access to run during the night or at least once a month. Windows 7-Click Defragment disk. You may want to set Disk Defragmenter to Help and Support for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as (C:), and then click Defragment. Select Start > All...
HP Notebook Reference Guide - Windows 7
Page 70
... disk drives, display, keyboard, mouse, and printer). Changing the language of system and extended memory. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. Start Setup Utility. 2. 9 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup...
... disk drives, display, keyboard, mouse, and printer). Changing the language of system and extended memory. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. Start Setup Utility. 2. 9 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup...
HP Notebook Reference Guide - Windows 7
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... key for Startup Menu" message is displayed at the bottom of the system BIOS currently installed. 62 Chapter 9 Setup Utility (BIOS) and System Diagnostics Follow the on the HP Web site are not changed when you need to select Exit > Exit Discarding Changes, and then press enter. Most BIOS updates on -screen instructions. 5. Restoring factory settings in Setup Utility to select File > Save Changes and Exit, and then press enter. To return all settings in Setup Utility NOTE: Restoring defaults...
... key for Startup Menu" message is displayed at the bottom of the system BIOS currently installed. 62 Chapter 9 Setup Utility (BIOS) and System Diagnostics Follow the on the HP Web site are not changed when you need to select Exit > Exit Discarding Changes, and then press enter. Most BIOS updates on -screen instructions. 5. Restoring factory settings in Setup Utility to select File > Save Changes and Exit, and then press enter. To return all settings in Setup Utility NOTE: Restoring defaults...
HP Notebook Reference Guide - Windows 7
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... install the update. BIOS installation procedures vary. Follow any instructions that is complete. Double-click your hard drive where the BIOS update is connected to reliable external power using Setup Utility. 1. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. If no instructions are displayed on your hard drive designation. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. Windows 7-Select Start...
... install the update. BIOS installation procedures vary. Follow any instructions that is complete. Double-click your hard drive where the BIOS update is connected to reliable external power using Setup Utility. 1. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. If no instructions are displayed on your hard drive designation. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other identifier. Windows 7-Select Start...
HP Notebook Reference Guide - Windows 7
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... software, using 55 audio functions, checking 16 B battery conserving power 27 discharging 26 displaying remaining charge 26 disposing 28 low battery levels 26 replacing 28 storing 28 Battery Check 26 battery information, finding 25 battery power 25 battery temperature 28 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 2, 9 buttons media 15 power 21 volume 16 wireless 3 C cables 1394 40 eSATA 41 USB 39 CardBus PC Cards 32 checking audio functions 16 computer, traveling 28, 65 configuring audio for HDMI 19 configuring...
... software, using 55 audio functions, checking 16 B battery conserving power 27 discharging 26 displaying remaining charge 26 disposing 28 low battery levels 26 replacing 28 storing 28 Battery Check 26 battery information, finding 25 battery power 25 battery temperature 28 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 2, 9 buttons media 15 power 21 volume 16 wireless 3 C cables 1394 40 eSATA 41 USB 39 CardBus PC Cards 32 checking audio functions 16 computer, traveling 28, 65 configuring audio for HDMI 19 configuring...
HP Notebook Reference Guide - Windows 7
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... media activity controls 15 media hotkeys 15 MediaSmart 20 modems connecting a modem cable 10 connecting a modem cable adapter 10 selecting a location setting 11 N network cable, connecting 13 network icon 2 inserting 33 removing 34 removing insert 33 software and drivers 33 supported types 32 ports DisplayPort 18 expansion 42 external monitor 17 HDMI 18 Intel Wireless Display 19 VGA 17 power battery 25 conserving 27 options 22 power button 21 power meter 23 power plans customizing 24 selecting 24 viewing current 23 power switch 21 power-on password creating 55 entering 55 managing...
... media activity controls 15 media hotkeys 15 MediaSmart 20 modems connecting a modem cable 10 connecting a modem cable adapter 10 selecting a location setting 11 N network cable, connecting 13 network icon 2 inserting 33 removing 34 removing insert 33 software and drivers 33 supported types 32 ports DisplayPort 18 expansion 42 external monitor 17 HDMI 18 Intel Wireless Display 19 VGA 17 power battery 25 conserving 27 options 22 power button 21 power meter 23 power plans customizing 24 selecting 24 viewing current 23 power switch 21 power-on password creating 55 entering 55 managing...
Getting Started HP Pavilion dv4 Entertainment PC - Windows 7
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... need a set of recovery discs or a recovery flash drive that was preinstalled at the factory. Create these discs or flash drive carefully and keep them in the window. Guidelines: ● Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. NOTE: If you are not compatible with this process. ● Only one set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If for recovery discs or a recovery flash drive. CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software...
... need a set of recovery discs or a recovery flash drive that was preinstalled at the factory. Create these discs or flash drive carefully and keep them in the window. Guidelines: ● Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. NOTE: If you are not compatible with this process. ● Only one set of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If for recovery discs or a recovery flash drive. CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software...
Getting Started HP Pavilion dv4 Entertainment PC - Windows 7
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... light, identifying 13 internal microphones, identifying 13 Internet connection setup 18 ISP, using 17 J jacks audio-in (microphone) 12 audio-out (headphone) 12 network 10 RJ-45 (network) 10 K keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L labels Bluetooth 47 Microsoft Certificate of Authenticity 47 regulatory 47 serial number 47 wireless certification 47 WLAN 47 latch, battery release 15 lights battery 11 caps lock 6 drive 10 mute 6 power 6, 10 webcam 13 wireless 6 M memory module inserting 35 removing 34 replacing 33 memory module compartment cover removing 34 replacing...
... light, identifying 13 internal microphones, identifying 13 Internet connection setup 18 ISP, using 17 J jacks audio-in (microphone) 12 audio-out (headphone) 12 network 10 RJ-45 (network) 10 K keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L labels Bluetooth 47 Microsoft Certificate of Authenticity 47 regulatory 47 serial number 47 wireless certification 47 WLAN 47 latch, battery release 15 lights battery 11 caps lock 6 drive 10 mute 6 power 6, 10 webcam 13 wireless 6 M memory module inserting 35 removing 34 replacing 33 memory module compartment cover removing 34 replacing...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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... Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ Hard drive ◦ Internal CD/DVD ROM drive ◦ USB Diskette on Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
... Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ Hard drive ◦ Internal CD/DVD ROM drive ◦ USB Diskette on Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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... can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. CAUTION: Improperly changing resource settings can use Device Manager to get a graphical view of computer hardware and hardware configurations should change the resource settings in Windows 7: 1. Click System properties near the top of the following: ● Resources by type ● Resources by connection 86 Chapter 6 Specifications On the View menu, click...
... can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. CAUTION: Improperly changing resource settings can use Device Manager to get a graphical view of computer hardware and hardware configurations should change the resource settings in Windows 7: 1. Click System properties near the top of the following: ● Resources by type ● Resources by connection 86 Chapter 6 Specifications On the View menu, click...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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..., 25 boot options 80 boot order 80 button sound 79 buttons left TouchPad 4 power 6 QuickLook 6 right TouchPad 4 C Cable Kit, spare part number 24 cables, service considerations 27 camera product description 2 removal 55 spare part number 55 caps lock light, identifying 5 Card Reader Power Saving 79 components bottom 13 display 12 front 4, 8 left side 10 rear 11 right side 8 top 4 computer feet locations 32 spare part number 32 computer specifications 81 connector, power 9 connectors, service considerations 27 D default settings, restoring 77 Diagnostics menu 80 digital media slot, identifying...
..., 25 boot options 80 boot order 80 button sound 79 buttons left TouchPad 4 power 6 QuickLook 6 right TouchPad 4 C Cable Kit, spare part number 24 cables, service considerations 27 camera product description 2 removal 55 spare part number 55 caps lock light, identifying 5 Card Reader Power Saving 79 components bottom 13 display 12 front 4, 8 left side 10 rear 11 right side 8 top 4 computer feet locations 32 spare part number 32 computer specifications 81 connector, power 9 connectors, service considerations 27 D default settings, restoring 77 Diagnostics menu 80 digital media slot, identifying...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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...part numbers 25 I integrated webcam light, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 9 RJ-45 (network) 9 K keyboard product description 3 removal 41 spare part numbers 16, 41 keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L LAN Power Saving 79 language support 79 latch, battery release 13 lights battery 9 caps lock 5 drive 8 mute 5 power 5, 8 webcam 12 wireless 5 M Main menu 79 Mass storage device connector cables removal 74 spare part number 74 mass storage devices, spare part numbers 21 memory module...
...part numbers 25 I integrated webcam light, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 9 RJ-45 (network) 9 K keyboard product description 3 removal 41 spare part numbers 16, 41 keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L LAN Power Saving 79 language support 79 latch, battery release 13 lights battery 9 caps lock 5 drive 8 mute 5 power 5, 8 webcam 12 wireless 5 M Main menu 79 Mass storage device connector cables removal 74 spare part number 74 mass storage devices, spare part numbers 21 memory module...
HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
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...audio 2 camera 2 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 product name 1 security 3 serviceability 3 wireless 2 product name 1 Q QuickWeb button, identifying 6 R recovering a program or driver 87 from the dedicated recovery partition 91 from the recovery discs 91 recovery discs 87, 88 Recovery Manager 87, 91 recovery partition 87 recovery, system 91 removal/replacement preliminaries 26 procedures 31 restore points 90 RJ-45 (network) jack...
...audio 2 camera 2 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 product name 1 security 3 serviceability 3 wireless 2 product name 1 Q QuickWeb button, identifying 6 R recovering a program or driver 87 from the dedicated recovery partition 91 from the recovery discs 91 recovery discs 87, 88 Recovery Manager 87, 91 recovery partition 87 recovery, system 91 removal/replacement preliminaries 26 procedures 31 restore points 90 RJ-45 (network) jack...