Start Here
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... HP Software Setup have changed. From the Start screen, type HP Software Setup. Using Windows backup and restore For information about the Windows backup and restore features, see the HP Support Assistant. NOTE: The path to reinstall drivers or select software. For additional backup information, type backup in the Search field, and then follow the information provided. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace the procedures provided in the User Guide for the presence of the HP Recovery partition or Windows partition...
... HP Software Setup have changed. From the Start screen, type HP Software Setup. Using Windows backup and restore For information about the Windows backup and restore features, see the HP Support Assistant. NOTE: The path to reinstall drivers or select software. For additional backup information, type backup in the Search field, and then follow the information provided. 3 Backup, restore, and recovery updates The following backup, restore, and recovery procedures replace the procedures provided in the User Guide for the presence of the HP Recovery partition or Windows partition...
User Guide
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......1 HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service...
......1 HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service...
User Guide
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... cover 61 Cleaning the TouchPad, keyboard, or mouse 61 Traveling with or shipping your computer 62 9 Securing your computer and information 63 Using passwords ...63 Setting Windows passwords 64 Setting Setup Utility (BIOS) passwords 64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
... cover 61 Cleaning the TouchPad, keyboard, or mouse 61 Traveling with or shipping your computer 62 9 Securing your computer and information 63 Using passwords ...63 Setting Windows passwords 64 Setting Setup Utility (BIOS) passwords 64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
User Guide
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... a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15 From the Start screen, type h, and then select Help and Support. Connecting to a wireless network Wireless technology transfers data across radio waves instead of individual devices. In a PAN, each device communicates directly with one or more of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. All of websites using these features: ● Wireless button, wireless switch, or wireless key...
... a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15 From the Start screen, type h, and then select Help and Support. Connecting to a wireless network Wireless technology transfers data across radio waves instead of individual devices. In a PAN, each device communicates directly with one or more of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. All of websites using these features: ● Wireless button, wireless switch, or wireless key...
User Guide
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... power settings and timeouts using Power Options. 1. From the Start screen, type power, select Settings, and then select Power Options. 2. Initiating Sleep and Hibernation 41 Click Change Settings that are currently unavailable. 4. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change your work will return to the screen. Setting password protection on wakeup To set a password to step 5. 5. If you need to create or change a user account password, go to be required on wakeup, you must enter your Windows password...
... power settings and timeouts using Power Options. 1. From the Start screen, type power, select Settings, and then select Power Options. 2. Initiating Sleep and Hibernation 41 Click Change Settings that are currently unavailable. 4. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change your work will return to the screen. Setting password protection on wakeup To set a password to step 5. 5. If you need to create or change a user account password, go to be required on wakeup, you must enter your Windows password...
User Guide
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... Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on page 42. Finding battery information To monitor the status of your work, initiate Sleep...
... Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on page 42. Finding battery information To monitor the status of your work, initiate Sleep...
User Guide
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... more of new BD movie releases. The following when using is a high-capacity optical disc. Your computer may cause an error, so choose only one time on the disc can be caused by a laser from the wireless network. it is recorded on both the internal and an external display may include an optical drive that you have installed the latest software updates for best...
... more of new BD movie releases. The following when using is a high-capacity optical disc. Your computer may cause an error, so choose only one time on the disc can be caused by a laser from the wireless network. it is recorded on both the internal and an external display may include an optical drive that you have installed the latest software updates for best...
User Guide
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Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of these events, HP 3D DriveGuard returns the hard drive to normal operation. Hard drives installed in optional docking devices or connected to USB ports are protected by running on battery power. It also provides information about improving the performance of this, the hard drive works harder to locate files, thus slowing down...
Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of these events, HP 3D DriveGuard returns the hard drive to normal operation. Hard drives installed in optional docking devices or connected to USB ports are protected by running on battery power. It also provides information about improving the performance of this, the hard drive works harder to locate files, thus slowing down...
User Guide
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... is like a desk overflowing with work, your productivity slows down the computer before installing a memory module. Disconnect all external devices connected to hold all batteries before adding or replacing memory modules. Select Settings, and then select Free up disk space and help improve your drives. 3. NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot furthest from the system board. Connect the computer to expand the amount...
... is like a desk overflowing with work, your productivity slows down the computer before installing a memory module. Disconnect all external devices connected to hold all batteries before adding or replacing memory modules. Select Settings, and then select Free up disk space and help improve your drives. 3. NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot furthest from the system board. Connect the computer to expand the amount...
User Guide
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... Sleep. Follow the on -screen instructions to download your selection to the hard drive. At the download area, follow these steps: 1. You may need to access this information to locate the update later, after the download is complete. Follow the on -screen instructions. 4. The hard drive designation is functioning properly. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to reliable external power using the AC adapter...
... Sleep. Follow the on -screen instructions to download your selection to the hard drive. At the download area, follow these steps: 1. You may need to access this information to locate the update later, after the download is complete. Follow the on -screen instructions. 4. The hard drive designation is functioning properly. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to reliable external power using the AC adapter...
User Guide
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..., see Recovering using HP Recovery Manager on your information from the backups you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to restore without losing any personal information, Windows System Restore is an option. Other applications included in the image continue to another drive. Restore and recovery There are several options for installation through the Drivers and...
..., see Recovering using HP Recovery Manager on your information from the backups you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to restore without losing any personal information, Windows System Restore is an option. Other applications included in the image continue to another drive. Restore and recovery There are several options for installation through the Drivers and...
User Guide
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... battery lock latch 12 battery power 42 battery release latch 12 battery temperature 44 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth label 14 boot order changing HP Recovery Manager 75 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 50 caps lock light, identifying 9 caring for your computer 60 checking audio functions 22 cleaning your computer 60 components bottom 12 display 7 left side 6 right side 5 top 8 computer reset 73 computer, traveling 44 configuring audio for HDMI...
... battery lock latch 12 battery power 42 battery release latch 12 battery temperature 44 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth label 14 boot order changing HP Recovery Manager 75 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 50 caps lock light, identifying 9 caring for your computer 60 checking audio functions 22 cleaning your computer 60 components bottom 12 display 7 left side 6 right side 5 top 8 computer reset 73 computer, traveling 44 configuring audio for HDMI...
User Guide
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... creating 74 minimized image recovery 74 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 11, 39 O operating environment 77 optical disc inserting 53 removing 53 optical drive, identifying 5, 20 optional external devices, using 50 original system recovery 74 P passwords Setup Utility (BIOS) 64 Windows 64 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports charging (powered) 6 external monitor 23 HDMI 6, 21, 23 Intel Wireless Display 25 Intel Wireless Music 25 USB 2.0 21 USB 3.0 6, 21 VGA 23 power battery...
... creating 74 minimized image recovery 74 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 11, 39 O operating environment 77 optical disc inserting 53 removing 53 optical drive, identifying 5, 20 optional external devices, using 50 original system recovery 74 P passwords Setup Utility (BIOS) 64 Windows 64 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports charging (powered) 6 external monitor 23 HDMI 6, 21, 23 Intel Wireless Display 25 Intel Wireless Music 25 USB 2.0 21 USB 3.0 6, 21 VGA 23 power battery...
Maintenance and Service Guide
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... on -screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. For complete and current information on page 15 for your country or region, and then follow the procedures described here to http://partsurfer.hp.com, select your computer, go to access and replace Customer Self-Repair parts successfully. Make special...
... on -screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. For complete and current information on page 15 for your country or region, and then follow the procedures described here to http://partsurfer.hp.com, select your computer, go to access and replace Customer Self-Repair parts successfully. Make special...
Maintenance and Service Guide
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... computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts. This chapter provides removal and replacement procedures for Authorized Service Provider parts There are on -screen instructions. CAUTION: Components described in this chapter should only be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of...
... computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts. This chapter provides removal and replacement procedures for Authorized Service Provider parts There are on -screen instructions. CAUTION: Components described in this chapter should only be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of...
Maintenance and Service Guide
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... selection to the hard drive. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. If the update is more recent than your hard drive designation. You will need this path when you recorded earlier, open the folder on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Double-click the...
... selection to the hard drive. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. If the update is more recent than your hard drive designation. You will need this path when you recorded earlier, open the folder on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Double-click the...
Maintenance and Service Guide
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... known as ROM date and System BIOS) can delete the downloaded file from your hard drive where the BIOS update is complete. BIOS and other identifier. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. Follow the on battery power, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If...
... known as ROM date and System BIOS) can delete the downloaded file from your hard drive where the BIOS update is complete. BIOS and other identifier. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. Follow the on battery power, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If...
Maintenance and Service Guide
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... models 96 updating for Windows computer models 91 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive removal 45 spare part number 45 Bluetooth label 15 boot order, changing for Windows computer models 103 bottom 15 buttons left TouchPad 10 power 11 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 16 computer specifications 98 connector, power 8 Cover Kit, spare part number 30 D default settings, restoring...
... models 96 updating for Windows computer models 91 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive removal 45 spare part number 45 Bluetooth label 15 boot order, changing for Windows computer models 103 bottom 15 buttons left TouchPad 10 power 11 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 16 computer specifications 98 connector, power 8 Cover Kit, spare part number 30 D default settings, restoring...
Maintenance and Service Guide
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... Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latch, battery release 14 latches 14 lights AC adapter 8 caps lock 11 hard drive 7 mute 11 power 7, 11 wireless 11 M memory card reader, identifying 8 memory module identifying 14 product description 2 removal 42 spare part numbers 22, 27, 42 microphone product description 3 minimized image creating for Windows computer models 102 minimized image recovery for Windows computer models 102 model name 1 mute light, identifying 11 N network jack, identifying 8 num lock key, identifying 13 O operating system...
... Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latch, battery release 14 latches 14 lights AC adapter 8 caps lock 11 hard drive 7 mute 11 power 7, 11 wireless 11 M memory card reader, identifying 8 memory module identifying 14 product description 2 removal 42 spare part numbers 22, 27, 42 microphone product description 3 minimized image creating for Windows computer models 102 minimized image recovery for Windows computer models 102 model name 1 mute light, identifying 11 N network jack, identifying 8 num lock key, identifying 13 O operating system...
Maintenance and Service Guide
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...1 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 101, 103 for Windows computer models 102 HP Recovery Manager for Windows computer models 102 media for Windows computer models 103 starting for Windows computer models 102 supported discs for Windows computer models 101 USB flash...
...1 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 101, 103 for Windows computer models 102 HP Recovery Manager for Windows computer models 102 media for Windows computer models 103 starting for Windows computer models 102 supported discs for Windows computer models 101 USB flash...