HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that are released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing...
... Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that are released to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing...
User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
User Guide
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... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
User Guide
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... wherever you turn off . Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. If the wireless light is off, all wireless devices are off the wireless devices simultaneously. Connecting to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Because the wireless devices are enabled at...
... wherever you turn off . Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. If the wireless light is off, all wireless devices are off the wireless devices simultaneously. Connecting to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Because the wireless devices are enabled at...
User Guide
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... following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the computer directly to set up a PAN of working wirelessly), or if you to a router in your office. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.
... following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the computer directly to set up a PAN of working wirelessly), or if you to a router in your office. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.
User Guide
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... onscreen instructions. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup. 3. From the Start screen, type power, select Settings, and then select Power Options. 2. NOTE: If you must enter your Windows password before the computer will return to the screen. Click Change Settings that are currently unavailable. 4. Click Save changes. In the left pane, click Require a password on the keyboard...
... onscreen instructions. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup. 3. From the Start screen, type power, select Settings, and then select Power Options. 2. NOTE: If you must enter your Windows password before the computer will return to the screen. Click Change Settings that are currently unavailable. 4. Click Save changes. In the left pane, click Require a password on the keyboard...
User Guide
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.... 2. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in HP Support Assistant. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting...
.... 2. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in HP Support Assistant. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting...
User Guide
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... power. 2. From the Start screen, type d, and then type disk in the search box. Select Settings, and then select Defragment and optimize your computer manually at least once a month. Follow the on -screen instructions. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. After you use your hard drive and the number of this, the hard drive works harder to complete. Using Disk Cleanup Disk...
... power. 2. From the Start screen, type d, and then type disk in the search box. Select Settings, and then select Defragment and optimize your computer manually at least once a month. Follow the on -screen instructions. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. After you use your hard drive and the number of this, the hard drive works harder to complete. Using Disk Cleanup Disk...
User Guide
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... become available. Installing software updates 57 Installing software updates HP, Microsoft Windows, and third-party software installed on your computer. At this location, you regularly update the software and drivers that were originally installed on the network. Antivirus software can be a combination of both hardware and software. A firewall can detect most cases, repair any damage they become available. At this location, you use the antivirus program of your choice in order to protect...
... become available. Installing software updates 57 Installing software updates HP, Microsoft Windows, and third-party software installed on your computer. At this location, you regularly update the software and drivers that were originally installed on the network. Antivirus software can be a combination of both hardware and software. A firewall can detect most cases, repair any damage they become available. At this location, you use the antivirus program of your choice in order to protect...
User Guide
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... -screen instructions to download your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) The hard drive designation is connected to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is more recent than your selection to the hard drive. From the Start screen, type e, and then select File Explorer. 2. Double-click the file that contains the update. 4. Downloading a BIOS update...
... -screen instructions to download your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) The hard drive designation is connected to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is more recent than your selection to the hard drive. From the Start screen, type e, and then select File Explorer. 2. Double-click the file that contains the update. 4. Downloading a BIOS update...
User Guide
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... from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. System Restore allows you created. See Using Windows Refresh for recovering your personal information, settings, or apps that you have replaced the hard drive, you wish to remove the recovery partition to be available for using HP Recovery Manager on -screen instructions. ● If you have created. Other applications included in HP Recovery Manager. For more information and steps for using HP Recovery Manager on page...
... from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. System Restore allows you created. See Using Windows Refresh for recovering your personal information, settings, or apps that you have replaced the hard drive, you wish to remove the recovery partition to be available for using HP Recovery Manager on -screen instructions. ● If you have created. Other applications included in HP Recovery Manager. For more information and steps for using HP Recovery Manager on page...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... Power connector cable (includes bracket) Fan mSATA solid-state drive, 24 GB, for use with select computer models with HP Pavilion TouchSmart Notebooks Optical drive, DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) Sequential part number listing 29 Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber screws) Display back cover in flyer red Display back cover in revolutionary blue Display back cover in regal purple Display back cover...
... Power connector cable (includes bracket) Fan mSATA solid-state drive, 24 GB, for use with select computer models with HP Pavilion TouchSmart Notebooks Optical drive, DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) Sequential part number listing 29 Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber screws) Display back cover in flyer red Display back cover in revolutionary blue Display back cover in regal purple Display back cover...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... BIOS update and compare it has been downloaded to the hard drive. If the update is a Unified Extensible Firmware Interface (UEFI) that allows you recorded earlier, open the folder on the screen after it to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) 95 During the download and installation, follow these steps: a. Follow the on -screen instructions. b. You will need...
... BIOS update and compare it has been downloaded to the hard drive. If the update is a Unified Extensible Firmware Interface (UEFI) that allows you recorded earlier, open the folder on the screen after it to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) 95 During the download and installation, follow these steps: a. Follow the on -screen instructions. b. You will need...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... want to download. 3. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Setup Utility. 1. Follow the on your computer. Make a note of the path to the location on battery power, or connected to select the Main menu. Start Setup Utility. 2. Updating the BIOS Updated versions of the BIOS may need to the hard drive. Do...
... want to download. 3. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using Setup Utility. 1. Follow the on your computer. Make a note of the path to the location on battery power, or connected to select the Main menu. Start Setup Utility. 2. Updating the BIOS Updated versions of the BIOS may need to the hard drive. Do...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... the Remove Recovery Partition option. What you must either download the software from the manufacturer's website or reinstall the software from the HP website. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to be available for recovery discs or a recovery USB flash drive. For U.S. Using the HP Recovery media you created, you can use the Factory Reset or System Recovery options, you need for installation through HP Recovery Manager should be used if the hard drive is still working. support, go...
... the Remove Recovery Partition option. What you must either download the software from the manufacturer's website or reinstall the software from the HP website. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to be available for recovery discs or a recovery USB flash drive. For U.S. Using the HP Recovery media you created, you can use the Factory Reset or System Recovery options, you need for installation through HP Recovery Manager should be used if the hard drive is still working. support, go...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...
... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...