User Guide
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...(select models only 57 Using Disk Defragmenter 57 Using Disk Cleanup ...58 Adding or replacing memory modules 58 Updating programs and drivers ...60 Cleaning your computer ...60 Cleaning procedures ...61 Cleaning the display (All-in-Ones or Notebooks 61 Cleaning the sides...security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional ...
...(select models only 57 Using Disk Defragmenter 57 Using Disk Cleanup ...58 Adding or replacing memory modules 58 Updating programs and drivers ...60 Cleaning your computer ...60 Cleaning procedures ...61 Cleaning the display (All-in-Ones or Notebooks 61 Cleaning the sides...security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional ...
User Guide
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... a USB device CAUTION: To reduce the risk of your personal files. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 15. Transfers data at 60 MB/s. Some devices come with USB 1.0 and 2.0 devices. Type USB 2.0 USB 3.0 Description Transfers data...
... a USB device CAUTION: To reduce the risk of your personal files. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 15. Transfers data at 60 MB/s. Some devices come with USB 1.0 and 2.0 devices. Type USB 2.0 USB 3.0 Description Transfers data...
User Guide
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... to keep your computer in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the ...computer is running tools such as Disk Defragmenter and Disk Cleanup. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive ...
... to keep your computer in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the ...computer is running tools such as Disk Defragmenter and Disk Cleanup. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive ...
User Guide
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...Replace the service door. 10. Turn on a regular basis to your computer Use the following products to download the latest versions of HP programs and drivers. Go to http://www.hp.com/support to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: Disposable wipes, which...brand names.) ● Alcohol-free glass cleaning fluid ● Water with mild soap solution 60 Chapter 8 Maintaining your equipment. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software.
...Replace the service door. 10. Turn on a regular basis to your computer Use the following products to download the latest versions of HP programs and drivers. Go to http://www.hp.com/support to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: Disposable wipes, which...brand names.) ● Alcohol-free glass cleaning fluid ● Water with mild soap solution 60 Chapter 8 Maintaining your equipment. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software.
User Guide
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... abnormally. There are designed to prevent unauthorized access to a system or network. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can disable programs, utilities, or the operating system,...party software installed on your computer should be preinstalled on your computer. Installing critical security updates HP recommends that you regularly update the software and drivers that you can also register to receive automatic update notifications when they become available. At this...
... abnormally. There are designed to prevent unauthorized access to a system or network. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that protects only the computer it can disable programs, utilities, or the operating system,...party software installed on your computer should be preinstalled on your computer. Installing critical security updates HP recommends that you regularly update the software and drivers that you can also register to receive automatic update notifications when they become available. At this...
User Guide
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... Hardware Diagnostics (UEFI) download instructions are provided in the text box, and then click Search. 4. In the Diagnostic section, click HP UEFI Support Environment. - Hard drive c. Enter the product name in English only. 1. Click Download, and then select Run. Select your... computer model, and then select your operating system. 5. b. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click the type of diagnostic test you need to run, and then follow the on-screen instructions. Go to a...
... Hardware Diagnostics (UEFI) download instructions are provided in the text box, and then click Search. 4. In the Diagnostic section, click HP UEFI Support Environment. - Hard drive c. Enter the product name in English only. 1. Click Download, and then select Run. Select your... computer model, and then select your operating system. 5. b. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click the type of diagnostic test you need to run, and then follow the on-screen instructions. Go to a...
User Guide
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... programs that Windows uses, such as your most recent backup. 1. As you successfully set to the original factory state, all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). If files are accidentally deleted...provides information about the tools provided, see Help and Support. 11 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you return your computer to a proper working state or even back to regularly and automatically back up files ...
... programs that Windows uses, such as your most recent backup. 1. As you successfully set to the original factory state, all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). If files are accidentally deleted...provides information about the tools provided, see Help and Support. 11 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you return your computer to a proper working state or even back to regularly and automatically back up files ...
User Guide
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... Reset option of expertise: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore without the requirements of HP Recovery Manager to a previous state without losing your personal information, settings, or apps that best matches your... and steps for using Windows System Restore, see Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you want to...
... Reset option of expertise: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore without the requirements of HP Recovery Manager to a previous state without losing your personal information, settings, or apps that best matches your... and steps for using Windows System Restore, see Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you want to...
User Guide
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... reinstall Windows. 5. Recovering using HP Recovery Manager HP Recovery Manager software allows you can only be used if the hard drive is still working. 74 Chapter 11 Backing up any personal data you created or by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery partition (select models only). For worldwide support, go /contactHP....
... reinstall Windows. 5. Recovering using HP Recovery Manager HP Recovery Manager software allows you can only be used if the hard drive is still working. 74 Chapter 11 Backing up any personal data you created or by deleting all hardware-related drivers and software, but not other software... applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery partition (select models only). For worldwide support, go /contactHP....
Maintenance and Service Guide
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...can be set to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating ... media on . Restoring files is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on the computer. This step creates a backup of your most recent backup. 1. Then it on...
...can be set to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating ... media on . Restoring files is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on the computer. This step creates a backup of your most recent backup. 1. Then it on...
Maintenance and Service Guide
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For more information, see Recovering using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 119. ● If you have replaced the hard drive, you can ...use the Factory Reset option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for using HP Recovery Manager on page 118. ● If you want to reset your information from the backups you...
For more information, see Recovering using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 119. ● If you have replaced the hard drive, you can ...use the Factory Reset option of Windows Refresh or a reinstallation. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for using HP Recovery Manager on page 118. ● If you want to reset your information from the backups you...
Maintenance and Service Guide
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...Start screen, point to the far-right upper or lower corner of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Click ...Settings. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to retain. What you can choose from one of the screen, and then select General from...
...Start screen, point to the far-right upper or lower corner of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Click ...Settings. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to retain. What you can choose from one of the screen, and then select General from...
Maintenance and Service Guide
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...top panel, and then click System Settings > Backup. 2. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. HP recommends using blank, writable DVDs (DVD-R or DVD+R). To create restore DVDs: 1. All files you have created and any software installed on... next to Backup Location, and select the DVD from a backup. The recovery tool reinstalls the original operating system and programs and drivers that you trust, because these recovery DVDs are permanently removed. Select Storage from a manufacturer you create the image restore in the event...
...top panel, and then click System Settings > Backup. 2. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. HP recommends using blank, writable DVDs (DVD-R or DVD+R). To create restore DVDs: 1. All files you have created and any software installed on... next to Backup Location, and select the DVD from a backup. The recovery tool reinstalls the original operating system and programs and drivers that you trust, because these recovery DVDs are permanently removed. Select Storage from a manufacturer you create the image restore in the event...
Maintenance and Service Guide
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..., and you did not create a system recovery disc, you may need at the far right of the top panel, and then click System Settings > Backup. 2. HP recommends that you begin . Select the USB device from the panel on the left side of the Choose Folder window, and click OK. 3. Select Overview... before you use a 16 GB device or above for Backup Location, select Local Folder, and then click the Choose Folder button. However, depending on the drivers and software installed on the left side of the window, and then click Backup Now. 4. Click the System menu icon at least 8 GB of free...
..., and you did not create a system recovery disc, you may need at the far right of the top panel, and then click System Settings > Backup. 2. HP recommends that you begin . Select the USB device from the panel on the left side of the Choose Folder window, and click OK. 3. Select Overview... before you use a 16 GB device or above for Backup Location, select Local Folder, and then click the Choose Folder button. However, depending on the drivers and software installed on the left side of the window, and then click Backup Now. 4. Click the System menu icon at least 8 GB of free...