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Maintenance and Service Guide - Page 1
This document is intended for HP authorized service providers only. HP Pavilion 15 Laptop PC
Maintenance and Service Guide IMPORTANT!
Maintenance and Service Guide - Page 9
... description
Category Product Name Processors
Chipset Graphics
Panel
Description
HP Pavilion 15 Laptop PC (model numbers 15-cc100 through 15-cc199 and 15-cc600 through 15-cc699)
HP Pavilion 15 Laptop PC (model numbers 15-cc000 through 15-cc099 and 15-cc500 through 15-cc599)
For use only on computer models with model numbers 15-cc1xx and 15-cc6xx:
● Intel® Core™ i7-8550U 2.70...
Maintenance and Service Guide - Page 12
... High-End Language Edition For Asia SEAP market (EM/SL): SEAP Windows 10 Home EM/SL and SEAP Windows 10 Home Plus FreeDOS 2.0 End user replaceable part: AC adapter and optical drive
4 Chapter 1 Product description Security cable lock slot Support for a 1.00-m power cord with a C5 connector in 16 countries/regions.
Maintenance and Service Guide - Page 79
...the update later, after it to install the update. Determining the BIOS version
To decide whether you are ready to the BIOS version currently installed on the HP ... contains information regarding installing and troubleshooting the file. See Starting Computer Setup on -screen instructions. 4. Select Main, select Ignore Changes and Exit, and then press enter. b. Type support in the taskbar....
Maintenance and Service Guide - Page 94
... 6 left side 11 lights 8 right side 12 speakers 7 special key 9 TouchPad 10 computer components 16 Computer Setup navigating and selecting 69 restoring factory settings 70 connectors, service considerations 32
D display assembly
components 28 removal 59 spare part numbers 59 display back cover, spare part numbers 29 display components 6 display panel product description 1, 2 removal 61 spare...
Maintenance and Service Guide - Page 95
... 1 security 4 serviceability 4 solid-state drive 2, 3 storage 2, 3 video 3 wireless 3 product name 1
R recover
options 79 recovery
discs 78, 81 HP Recovery Manager 80 media 81 starting 81 supported discs 78 system 80 USB flash drive 81 using HP Recovery media 78 recovery media creating 78 creating using HP Recovery
Manager 78 recovery partition
removing 82 removal/replacement
procedures...
Maintenance and Service Guide - Page 96
... considerations cables 32 connectors 32 plastic parts 31 serviceability, product description 4 setup utility navigating and selecting 69 restoring factory settings 70 solid-state drive product description 2, 3 removal 43 spare part numbers 26, 43 speakers components 7 location 7 removal 66 spare part number 24, 66 special key components 9 supported discs, recovery 78 Sure Start using 73 system...
User Guide - Page 9
......37
8 Securing your computer and information ...39 Using passwords ...39 Setting Windows passwords ...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...40 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...41 Using HP Touchpoint Manager (select products only 42 Securing your...
User Guide - Page 25
... labels described in which the devices have been approved for the product number or the model number. Your service label will probably be asked for the serial number, and possibly for use. Locate these numbers before you troubleshoot system problems or travel internationally with the computer. Labels
The labels affixed to the illustration that...
User Guide - Page 26
...diagnose and repair network problems. To use... devices. 3 Connecting to a network
Mobile network operators install base stations (similar to cell phone towers) throughout large... in your computer are enabled at home, you to set up a connection or network, connect to that world....wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. All the wireless ...
User Guide - Page 50
... Windows Hello, follow the on-screen instructions to your notebook. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS):
CAUTION: Use extreme care when making changes in notebook mode and you must consist of numbers only.
Setting Setup Utility (BIOS) passwords
Password Administrator password
Power-on password
Function
● Must be entered each...
User Guide - Page 51
An antivirus program may be preinstalled on your computer should be regularly updated to correct security problems and improve software performance. There are designed to prevent unauthorized access to a system or network. Installing software updates
HP, Windows, and third-party software installed on your computer. To protect the computer from security breaches and computer viruses, ...
User Guide - Page 52
... device health, and enables you set up your computer and information You can quickly download and install the software, which is a cloud-based IT solution that enables businesses to protect them from unauthorized access.
To connect a security cable to protect your computer, follow the on -screen instructions. 3. Select Windows Update, and then follow the...
User Guide - Page 54
... or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that appear on the screen after it to the BIOS version currently installed on your hard drive where the BIOS update is more recent than your
computer. Type support in the taskbar. 2. At the download area, follow these steps: 1. Follow the...
User Guide - Page 67
..., computer 15 service labels, locating 15 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep
exiting 29 initiating 29 Sleep and Hibernation initiating 29 slots memory card reader 5 security cable 7 software Disk Cleanup 35 Disk Defragmenter 35 HP 3D DriveGuard 35 software updates, installing 41 sound settings, using 22 speakers connecting 21 identifying 11 supported discs...
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