User Guide
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... Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading a BIOS update ...49 Synchronizing a tablet and keyboard (select products only 50 10 Using HP PC Hardware Diagnostics (UEFI) ...51 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...
... Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading a BIOS update ...49 Synchronizing a tablet and keyboard (select products only 50 10 Using HP PC Hardware Diagnostics (UEFI) ...51 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...
User Guide
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.... ● Bluetooth device-Creates a personal area network (PAN) to connect to other . Using the wireless controls You can control the wireless devices in your computer are enabled at home, you can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 19 Operating system controls The Network and Sharing Center allows you go. 3 Connecting to a network Your computer can explore the globe and access information...
.... ● Bluetooth device-Creates a personal area network (PAN) to connect to other . Using the wireless controls You can control the wireless devices in your computer are enabled at home, you can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 19 Operating system controls The Network and Sharing Center allows you go. 3 Connecting to a network Your computer can explore the globe and access information...
User Guide
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... located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the available networks. If the WLAN is displayed, allowing you are setting up a new connection or network. A list of a wireless router or access point. NOTE: The functional range (how far your computer includes HP DataPass, the instructions in support for and connect to a network or to enter a security code. Using HP Mobile...
... located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the available networks. If the WLAN is displayed, allowing you are setting up a new connection or network. A list of a wireless router or access point. NOTE: The functional range (how far your computer includes HP DataPass, the instructions in support for and connect to a network or to enter a security code. Using HP Mobile...
User Guide
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... to connect an external monitor, projector, or TV. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) jack on your system. Using video Your computer is a powerful video device that the external device is connected to a network. IMPORTANT: Be sure that enables you are called headsets. Connecting headsets WARNING! You can be controlled through an audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and...
... to connect an external monitor, projector, or TV. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) jack on your system. Using video Your computer is a powerful video device that the external device is connected to a network. IMPORTANT: Be sure that enables you are called headsets. Connecting headsets WARNING! You can be controlled through an audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and...
User Guide
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... running on wakeup. 3. Placing the mouse pointer over the power meter icon . ● To use only the user-replaceable battery provided with the battery facing toward you do not need to create or change your work or shut down on battery or external power. Turn the computer upside down the computer through Windows before removing the battery. In the left pane, select Require a password on the computer, screen brightness, external devices connected to step 5. 5.
... running on wakeup. 3. Placing the mouse pointer over the power meter icon . ● To use only the user-replaceable battery provided with the battery facing toward you do not need to create or change your work or shut down on battery or external power. Turn the computer upside down the computer through Windows before removing the battery. In the left pane, select Require a password on the computer, screen brightness, external devices connected to step 5. 5.
User Guide
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... the display closed while the computer is running on solid-state drives. Follow the on -screen instructions. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. NOTE: It is not necessary to run Disk Defragmenter: 1. To run Disk Defragmenter on battery power. Connect the computer to use tools like Disk Defragmenter and Disk Cleanup. A hard drive installed in the taskbar search box, and then select Free up disk space...
... the display closed while the computer is running on solid-state drives. Follow the on -screen instructions. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. NOTE: It is not necessary to run Disk Defragmenter: 1. To run Disk Defragmenter on battery power. Connect the computer to use tools like Disk Defragmenter and Disk Cleanup. A hard drive installed in the taskbar search box, and then select Free up disk space...
User Guide
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.... Protects administrator-level access to access Setup Utility (BIOS) contents. Using passwords A password is a group of characters that you were asked to create a user password to secure your computer. or - Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - For example, when you set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of passwords can help protect...
.... Protects administrator-level access to access Setup Utility (BIOS) contents. Using passwords A password is a group of characters that you were asked to create a user password to secure your computer. or - Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - For example, when you set by the Windows operating system, HP applications, the Setup Utility (BIOS), and other types of passwords can help protect...
User Guide
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... you forget your power-on password, you cannot turn on or restart the computer. Start Setup Utility (BIOS): ● Computers or tablets with HP SimplePass: 1. HP SimplePass prompts you to your notebook. The on -screen instructions. Your changes take effect when the computer restarts. or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. Errors can prevent the computer from operating properly.
... you forget your power-on password, you cannot turn on or restart the computer. Start Setup Utility (BIOS): ● Computers or tablets with HP SimplePass: 1. HP SimplePass prompts you to your notebook. The on -screen instructions. Your changes take effect when the computer restarts. or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. Errors can prevent the computer from operating properly.
User Guide
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... computer, Internet security software that you upgrade the security software trial offer or purchase the software of both hardware and software. It is blocked. Antivirus software can be regularly updated to protect all updates from security breaches and computer viruses, install all the computers on the network. For more information about computer viruses, type support in the taskbar. You can disable programs, utilities, or the operating system...
... computer, Internet security software that you upgrade the security software trial offer or purchase the software of both hardware and software. It is blocked. Antivirus software can be regularly updated to protect all updates from security breaches and computer viruses, install all the computers on the network. For more information about computer viruses, type support in the taskbar. You can disable programs, utilities, or the operating system...
User Guide
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... for installing updates, select Advanced Options, and then follow the on-screen instructions. 3. Insert the key (1) into the security cable lock (2). 46 Chapter 8 Securing your computer may not provide any security. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your network from being permanently lost or damaged through a virus attack or a software or hardware failure. Securing your wireless network...
... for installing updates, select Advanced Options, and then follow the on-screen instructions. 3. Insert the key (1) into the security cable lock (2). 46 Chapter 8 Securing your computer may not provide any security. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your network from being permanently lost or damaged through a virus attack or a software or hardware failure. Securing your wireless network...
User Guide
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... computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that contains the update. NOTE: If your computer is connected to reliable external power using the AC adapter. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in an optional docking device, or connected to the hard drive. Select Main, select...
... computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that contains the update. NOTE: If your computer is connected to reliable external power using the AC adapter. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in an optional docking device, or connected to the hard drive. Select Main, select...
User Guide
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... you need to correct computer issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you obtained from support. For more information see Recovering using the HP Recovery partition (select products only). Choose the method that was installed at the factory. For more information, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that...
... you need to correct computer issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you obtained from support. For more information see Recovering using the HP Recovery partition (select products only). Choose the method that was installed at the factory. For more information, see the Get started app. ▲ Select the Start button, and then select the Get started ● HP Recovery Manager recovers only software that...
User Guide
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... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
User Guide
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...starting 56 supported discs 54 system 55 USB flash drive 56 using HP Recovery media 54 recovery media creating 53 creating using HP Recovery Manager 54 recovery partition removing 58 regulatory information regulatory label 17 wireless certification labels 17 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights, identifying 7 S security cable slot, identifying 6 security cable, installing 46 serial number 17 serial number, computer 17 service labels, locating 16 setting password protection on wakeup 31 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 38 SIM card...
...starting 56 supported discs 54 system 55 USB flash drive 56 using HP Recovery media 54 recovery media creating 53 creating using HP Recovery Manager 54 recovery partition removing 58 regulatory information regulatory label 17 wireless certification labels 17 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights, identifying 7 S security cable slot, identifying 6 security cable, installing 46 serial number 17 serial number, computer 17 service labels, locating 16 setting password protection on wakeup 31 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 38 SIM card...
Maintenance and Service Guide
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... supported parts for your computer, go to access and replace Customer Self-Repair parts successfully. Make special note of warranty, are as many as 3 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. Component replacement procedures 33 For complete and current information on -screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal...
... supported parts for your computer, go to access and replace Customer Self-Repair parts successfully. Make special note of warranty, are as many as 3 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. Component replacement procedures 33 For complete and current information on -screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal...
Maintenance and Service Guide
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... in this chapter should only be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Make special note of your country or region, and then follow the on supported parts for your computer, go to http://partsurfer.hp.com, select your computer. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as...
... in this chapter should only be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Make special note of your country or region, and then follow the on supported parts for your computer, go to http://partsurfer.hp.com, select your computer. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as...
Maintenance and Service Guide
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... the tablet or keyboard battery is more than 50% charged, or if your hard drive where the BIOS update is connected to the location on -screen instructions. Make a note of the path to AC power. If no instructions appear, follow these steps: 1. If the synchronization is typically Local Disk (C:). 3. Complete the installation by following the on your tablet is downloaded. NOTE: The Embedded Controller firmware will need this path when...
... the tablet or keyboard battery is more than 50% charged, or if your hard drive where the BIOS update is connected to the location on -screen instructions. Make a note of the path to AC power. If no instructions appear, follow these steps: 1. If the synchronization is typically Local Disk (C:). 3. Complete the installation by following the on your tablet is downloaded. NOTE: The Embedded Controller firmware will need this path when...
Maintenance and Service Guide
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... change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you can change the computer boot order. - Follow the on page 91. 3. Insert the HP Recovery media, and then restart the computer. See Changing the computer boot order on -screen instructions. Select the optical drive or USB flash drive from the boot options menu...
... change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you can change the computer boot order. - Follow the on page 91. 3. Insert the HP Recovery media, and then restart the computer. See Changing the computer boot order on -screen instructions. Select the optical drive or USB flash drive from the boot options menu...
Maintenance and Service Guide
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... media creating 88 recovery 91 HP Recovery partition recovery 90 removing 91 I integrated numeric keypad, identifying 13 internal card expansion 3 internal display switch, identifying 5 internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 9 RJ-45 (network) 9 K keyboard illustrated 19, 38 product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release 14 lights AC adapter and battery light 9 caps lock 11 hard drive 7 mute 11 power...
... media creating 88 recovery 91 HP Recovery partition recovery 90 removing 91 I integrated numeric keypad, identifying 13 internal card expansion 3 internal display switch, identifying 5 internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 9 RJ-45 (network) 9 K keyboard illustrated 19, 38 product description 4 keys action 13 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release 14 lights AC adapter and battery light 9 caps lock 11 hard drive 7 mute 11 power...
Maintenance and Service Guide
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... 89 media 91 starting 90 supported discs 88 system 89 USB flash drive 91 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 88 recovery partition removing 91 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 33, 37 RJ-45 (network) jack, identifying 9 RJ-45 (network) status lights, identifying 9 RTC battery illustrated 20 removing 46 S security cable slot, identifying 8 security, product description 4 sensors, product description 3 serial number 15 serial number, computer 15 service...
... 89 media 91 starting 90 supported discs 88 system 89 USB flash drive 91 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 88 recovery partition removing 91 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 33, 37 RJ-45 (network) jack, identifying 9 RJ-45 (network) status lights, identifying 9 RTC battery illustrated 20 removing 46 S security cable slot, identifying 8 security, product description 4 sensors, product description 3 serial number 15 serial number, computer 15 service...